Verified Customer Reviews
"I went to identify my father in law, my husband didn't want to go because he didn't know how my father in law was going to look like, but when I went and after seeing him, and the professionalism and service provided, I called my husband and told him he had to come see what a great job you all had done and I knew it was going to be a better way to say goodbye, in person, rather than just imagine your loved one in a way, but never actually know how they looked like, if the funeral home did a good job and if they were taken good care of. But you all did and amazing job and I truly appreciate your efforts to make this experience less difficult than it already is."
Verified Cremation Customer
July 2021
"Understand what documents will be required (military discharge papers) before attending funeral consultation."
Verified Cremation & Memorial Service Customer
June 2021
"Antonia & the staff at Murphy's were kind & compassionate to our grief and made sure every detail was attended to. There was never any pressure to 'up sell' us anything. They helped us navigate this time of unimaginable sorrow."
Verified Cremation & Memorial Service Customer
June 2021
"I have worked with Murphy's many times for work. This was the first time personally. The atmosphere is calming and comforting. Each staff member was respectable…never pushing the family for anything. They answered every question we asked. I definitely will/and have recommended Murphy's. Thanks for everything!"
Verified Cremation Customer
June 2021
"Antonia and team were exceptionally kind, informative and supportive during a difficult time in our lives. Helping guide and honor our parents wishes for final arrangements. Highly recommended."
Verified Cremation Customer
May 2021
"The services offered here is top-notch! The place is beautiful and calming. The best part of their services was the live video streaming option so our loved ones from all over the world were able to join us. It was very professionally done and everyone working here treat you like family. They are easy to talk to and explains everything clearly. They are very prompt with replying back either via email, call, texts. Their customer service is above and beyond what we expected and we are so happy we chose this funeral home. I highly recommend anyone to consider them when making arrangements for your loved ones. You will not be disappointed."
Verified Burial & Memorial Service Customer
April 2021
"I loved the care and patience that Julianna gave, as well as the other members of your team. Everyone was easily able to find my information and quickly respond to any requests."
Verified Cremation Customer
April 2021
"This facility offers caring kindness and skilled direction in preparing for your event ...I cannot emphasize enough the consideration that was given to me during this very emotional time... I believe Antonia was sent to me from God to help me through this and I will always, always be grateful..."
Verified Burial & Memorial Service Customer
April 2021
"The beautiful video of memories of my mother and her life was exceptional,as well as the Memory Table that was prepared of her interests. Both meant a lot to the family to remember her as she had been and, along with the celebrants comments, were excellent"
Verified Burial & Memorial Service Customer
April 2021
"Juliana was wonderful. Would recommend to anyone!"
Verified Cremation Customer
March 2021
"Murphy provided me with excellent, safe service. Due to the pandemic there were guidelines that had to be observed and Murphy had it all under control. Juliana was wonderful and very professional. I was impressed that she stayed at the cemetery site until the interment was completed to ensure everything went well."
Verified Burial & Memorial Service Customer
March 2021
"This is a very difficult time, with a lot still up in the air, a lot of family conflict, and I am doing the best I can. I thank Murphy so much for the service and listening to my concerns and problems!"
Verified Burial & Memorial Service Customer
February 2021
"Antonia was superb, giving us real talk from the beginning. She was compassionate, organized, attentive and the most responsive person I've ever met."
Verified Burial & Memorial Service Customer
February 2021
"Everyone at Murphy's Funeral Home was professional, kind and exceptionally helpful. Everyone was exceptional at making us feel very comfortable. All were very knowledgeable and willing to do what it took to make it a good experience."
Verified Burial & Memorial Service Customer
January 2021
"I emailed over the weekend and they were true to their advertisement, they responded within a very short time that same day. They were helpful from beginning (picking up my father's body from the hospital morgue) to the very end (the service) and after. Our director had everything handled, even the things I forgot to ask about like the police escort from the church to the cemetery, and was always patient with us as we navigated this very new and very painful time. We had used Murphy Funeral Home in Arlington for my grandmother's service back in 1996 and they were the first name I thought of when I had to choose a funeral home for my father. I have no regrets going with them and while someone may wish to research and compare, I am so glad I went with my gut as I can't imagine a better experience (it is odd to say that considering what you are dealing with, but given the circumstances). Funerals are not cheap, I know that is crass to say but it is true, and we were working with a budget. Not once were we pressured to purchase something we did not want or to go above what we could afford. at all times they were respectful, understanding, and helpful. I felt like we were taken care of and it was nice to not have to go it alone or have to feel like I was missing something or getting something I did not want."
Verified Burial & Memorial Service Customer
December 2020
"No thank you"
Verified Cremation Customer
November 2020
"The staff was fantastic and even though the death of my loved one was unexpected, everything was presented to me in a caring way."
Verified Burial & Memorial Service Customer
November 2020
"Ava was very kind, compassionate, and showed a high level of empathy when assisting our family with all necessary arrangements for our father's cremation. She went above and beyond , she patiently guided us through all necessary steps to make this event less painful. Thank you Ava and Murphy Funeral Home for all you have done for our family."
Verified Cremation Customer
October 2020
"Given Covid difficulties I was well pleased with the adjustments which had to be made from our original plans for the funeral and burial."
Verified Burial & Memorial Service Customer
September 2020
"The director, as well as everyone I came into contact with, treated me very kindly and sincerely. I could not have asked for a more professional and considerate director. She went out of her way to meet our time line and answer any concerns I expressed. Thank all of you for being so kind and supportive."
Verified Cremation Customer
September 2020
"Murphy's Funeral Home is an exceptional place of comfort, solace, and concern that will make the arrangements and so much easier, and your experience so much better."
Verified Cremation Customer
August 2020
"My family has used Murphy's Funeral Home in Arlington for years, they never disappoint. They are always so kind and caring in all aspects of this heart wrenching process."
Verified Burial & Memorial Service Customer
August 2020
"Samantha was kind and professional She let us know what to expect and was very patient even though we digressed several times during our planning. My family has used Murphy's Funeral Home for at least the past 50 years and have never been disappointed."
Verified Burial & Memorial Service Customer
July 2020
"Murphy's was thorough, and compassionate during a difficult time for our family. There was no pressure or upselling, the covid-19 precautions were appropriate and the staff gracious and concerned. They know their business and are very supportive of families doing what makes sense for them."
Verified Burial & Memorial Service Customer
July 2020
"Excellent, caring, professional services."
Verified Burial & Memorial Service Customer
July 2020
"Working with Funeral Director Juliana was, hands down, the best aspect of this sad experience. She is wonderful - empathetic, yet business like at the appropriate times. She made everything easy for me, especially during this difficult time ... compounded by the pandemic. This is the second time my family has asked Murphy's Funeral Home to take care of a loved one and both times were very positive experiences. My family has nothing but good commentary about the services provided by Murphy's."
Verified Burial & Memorial Service Customer
June 2020
"The entire process, especially in terms of dealing with services during the pandemic, was thoughtful, supportive, and caring."
Verified Burial & Memorial Service Customer
June 2020
"Samantha ensured that my family and I had all of our requests met. COVID-19 made it near impossible to have a proper funeral, but Murphy's Funeral Home went above and beyond to give us a chance to say our final goodbye's. We could not be more grateful for all of their attentiveness and precision during this heart breaking time."
Verified Cremation Customer
June 2020
"I would highly recommend Murphy Funeral Home to families in need of funeral services. They were totally responsive to my needs as a customer, and kept me informed and answered my e-mails in a timely fashion. They performed all the services required in a timely and very efficient manner. They were caring and concerned."
Verified Cremation Customer
May 2020
"Murphy's has been the funeral home for my father, mother and sister over a period of nearly 30 years. They have been kind, delivered clear information and performed their services with not one mistake or misstep. Thank you."
Verified Cremation Customer
May 2020
"When I needed to lay my mom to rest Murphy Funeral Home staff was caring and knowledgeable. They made this sad time easier than expected."
Verified Burial & Memorial Service Customer
May 2020
"Staff is highly professional, very sympathetic, strives to make the experience as little painful as possible."
Verified Cremation Customer
April 2020
"I called Murphy the day after my father died. I spent the weekend in an emotional daze, but knew that it was time to start thinking about things. When I sat down with them on Monday, 23 March I learned more about funeral homes than I had ever known before, since it's the first time I've ever been in charge of something like this. They were courteous, professional, honest, and thorough. And most of all, they were sympathetic to what amounted to a private viewing, just three of us from the family and two others, which was necessary during current times of social restrictions."
Verified Burial & Memorial Service Customer
April 2020
"Murphy recently renovated and their facility is beautiful! Also, there is a wide range of options, and while they were all presented, there was no 'upsell' pressure. Juliana was very good at working with my mother in a kind way."
Verified Cremation Customer
March 2020
"Candor & efficiency"
Verified Cremation Customer
March 2020
"The professionalism and dignity that each member of the Murphy team provided our family was much appreciated. And when needed, creative solutions were found to meet our needs."
Verified Customer
February 2020
"The Funeral Director and staff were incredibly aware of what we were going through. They worked to ensure the planning was as organized and conducted as quickly and easily as possible, the details were not forgotten and confirmed with us quickly with the options already considered, and the viewing and service were conducted respectfully and thoughtfully. It was a very considerate, compassionate and highly professional experience, and we are truly grateful."
Verified Burial & Memorial Service Customer
February 2020
"You do know that the funeral and service has not occurred yet, correct? Have not received ashes as of Jan. 29, 2020."
Verified Cremation Customer
January 2020
"Second funeral and both went very well. Professional, curtious and pleasant to work with"
Verified Burial & Memorial Service Customer
January 2020
"All... just love how miss Ava, helped me so much, very happy how everything went well, may god bless you all... thank you so much. 😇🇺🇸😇"
Verified Burial & Memorial Service Customer
January 2020
"Thank you for all your help and support during a difficult time. You encouraged us to do the Celebration of Life our way and helped us make it happen."
Verified Cremation & Memorial Service Customer
January 2020
"Branham Mann and the staff of Murphy's Funeral home is exceptionally knowledgeable and compassionate in helping us deal with this unexpected experience. No pressures in allowing us to make our decision. Thank you all for all your help."
Verified Cremation & Memorial Service Customer
December 2019
"What impressed me was the kind and caring staff, which guided my family through the process of making decisions during a difficult time. The funeral home is beautiful and smell great and the staff is professional. The selection of caskets, vault and flowers were many options along, with pricing. During the funeral service there was several staff members present; the entire time and checking up with the family to guide us through the funeral service as well. At Pleasant Valley the burial grounds staff was wonderful and patience also, helpful with choosing the tombstones. Shelby at the Murphy's funeral is wonderful and Margo at Pleasant Valley delightful. Thank you for the outstanding service during such as challenging time in my family's life. Paula Pelham and family"
Verified Burial & Memorial Service Customer
December 2019
"Our experience with the Funeral Home was very good. The service was efficient and the staff was respectful and caring. We are grateful for the expert assistance and the caring approach. Thank you for a job very well done at a very difficult time for our family."
Verified Cremation Customer
October 2019
"Number one"
Verified Burial & Memorial Service Customer
October 2019
"We had a pretty simple arrangement that had been pre-paid and planned a year in advance of my father's death. I was a little put off when the person-on-call told me they'd be setting up (basically) a sales pitch for me. I suppose it's standard protocol, but it showed that they hadn't looked at the pre-paid/arranged plans prior to calling me."
Verified Cremation Customer
October 2019
"Branham and the other members of the Murphy's staff were wonderful. We planned an expedited funeral and things were on the fast track with lots of family members involved and they got it all done and pleased everyone. Everything went off without a hitch and we were all surprised at how little stress was involved for us. Would highly recommend."
Verified Burial & Memorial Service Customer
August 2019
"My father was retired US Supreme Court Justice John Paul Stevens. His services included Lying in Repose at the Supreme Court, and a funeral and burial at Arlington National Cemetery. The logistics were complicated and required not only dealing with grieving family members, but also interfacing with several federal entities. Murphy's handled everything with grace, professionalism and ease. I highly recommend their services."
Verified Burial & Memorial Service Customer
August 2019
"I had requested to have the US Army medallion attached to the casket . It was left off but when brought to the staff's attention, was taken care of promptly."
Verified Burial & Memorial Service Customer
June 2019
"DUE TO THE UNUSUAL CIRCUMSTANCES OF THIS SITUATION, AND THE FACT THAT IT HAD BEEN PERFORMED BEFORE WITH ANOTHER PARENT, MANY PROCEEDINGS HAD ALREADY BEEN DONE BEFORE. IT WAS A MATTER OF DUPLICATION. THIS TIME, HOWEVER, MATTERS WERE PERFORMED MUCH MORE SEAMLESSLY AND QUICKLY AND THE BURIAL OUT-OF-STATE COULD BE COMPLETED QUICKLY AND WITHOUT INCIDENT. CONGRATULATIONS TO THE STAFF FOR THEIR HELP AND EXPEDITING OF MATTERS. JOB WAS VERY WELL DONE, ESPECIALLY WITH NO FAMILY TO PROVIDE ..."
Verified Cremation Customer
April 2019
"EVERYONE WAS EXTREMELY COURTEOUS AND PATIENT"
Verified Cremation Customer
March 2019
"VERY PLEASED WITH THE STAFF VERY PLEASED WITH THE SERVICE"
Verified Burial & Memorial Service Customer
July 2018
"I WANT TO EXTEND MY SERVICE THANKS TO THE STAFF AT MURPHYS FUNERAL HOME FOR THEIR EFFICIENT SERVICE AT A VERY DIFFICULT TIME."
Verified Burial & Memorial Service Customer
July 2018
"MURPHY FUNERAL HOME HAS GIVEN MY FAMILY A RESPECTFUL AND WARM SERVICE FOR ALL OF US. I AM FAMILIAR WITH THEM GREAT SERVICER ALL HE TIME! I LOVE MOTHER, MOTHERS SISTER, GRANDMA & FATHER IN THE SAME CEMETERY- SOME FUNERAL HOME I WILL BE NEXT! GOD BLESS ALL OF YOU!"
Verified Burial & Memorial Service Customer
May 2018
"EVERYONE WAS EXTREMELY HELPFUL, PLEASANT AND UNDERSTANDING AS WELL AS KNOWLEDGEABLE."
Verified Cremation Customer
May 2018