Verified Customer Reviews
"Delores Jones and the Dignity Memorial staff provided a level of excellence that is necessary during your time of grief and pain. Their patience and understanding exceeded our expectations."
Verified Burial & Memorial Service Customer
December 2020
"The services provided by Fort Lincoln Funeral Home and Cemetery were very professional. I would recommend them with no hesitation."
Verified Burial & Memorial Service Customer
December 2020
"I'm sure all of the funeral directors at Fort Lincoln are good but ask for Trudy Riley."
Verified Burial & Memorial Service Customer
December 2020
"My experience with Fort Lincoln Funeral Home was outstanding considering the circumstances. They were always professional and sensitive our needs. They were always responsive to our requests and great with following up with any concerns. I highly recommend them."
Verified Burial & Memorial Service Customer
December 2020
"Fort Lincoln Funeral Home and Cemetery gave excellent and professional service. I would have liked for a sound system to play background music for funeral attendants provided by the family to sing to or dedicate a song."
Verified Burial & Memorial Service Customer
November 2020
"My daughter and I met with a gentleman named Brandon and he was amazing. I would suggest if you want top notch service for your loved ones when that time comes i would suggest you choose Ft. Lincoln and ask for Brandon Hickson -Hamilton. He's the best and he makes you feel so comfortable at a time that you really need comfort."
Verified Customer
November 2020
"This was my first experience with having service at a funeral home, I've always attended funeral at church. We were very pleased with the results of having my mom's funeral service at this Fort Lincoln's Funeral Home. Unlike having it at church, we had total control over how we wanted the service to be. We didnt have to worry about any Deacons, Deaconeses, choir or any Usher board members taking over. We loved it. My family and their church members said it was a beautiful service. Thank you to Fort Lincoln's Funeral Home entire staff."
Verified Burial & Memorial Service Customer
November 2020
"Brandon was extremely informative and upfront with every aspect of the experience. Because of him I learned some valuable information which caused me to realize that I wasn't as prepared as I thought I was. I thank him and the staff for this experience and will always recommend Fort Lincoln Cemetery. Thank you all"
Verified Customer
November 2020
"I would never wish this process on anyone. But if the time comes when you have to bury a loved one Fort Lincoln is the way to go. They have all the services you need on the premises. Their staff is extremely helpful and sincere about your needs. They made things so convenient and the pricing was affordable. From the casket to the grave site and the service everything was perfect. I'm happy I chose Fort Lincoln."
Verified Burial & Memorial Service Customer
October 2020
"Service provided was extraordinary. My family was very satisfied with the care we received"
Verified Customer
October 2020
"Tia was great- thank you!"
Verified Customer
October 2020
"If you're wanting care and that white glove service choose Fort Lincoln cemetery. Michelle Fenton and the staff has been so friendly, compassionate and professional from start to finish. She has blended in well with our family that I can say she is our new extended family. Her genuine care helped make everything seamless. She has gone beyond great customer service and still answering all our questions even after everything has been completed."
Verified Customer
October 2020
"Very professional, very nice from beginning to ending. Respectfully and kind. Never rushing no pressure alway kind to say take your time."
Verified Burial & Memorial Service Customer
September 2020
"The funeral staff was very helpful and professional. Stephanie Benbow worked hard at meeting our needs, she was available whenever needed. Stephanie's action and commitment to our happiness were unquestioned. Stephanie was willing to coordinate with the director to ensure the internment procedures went smoothly. Kudos to everyone!"
Verified Customer
September 2020
"Bobbi went above and beyond to help me make arrangements, and even helped facilitate decisions with difficult family members who were making it hard. I appreciate and thank her so much for that. It made complicated relations with said family members smooth. As a result the process was pleasant."
Verified Customer
September 2020
"Was very pleased with the arrangements considering the constraints of Covid19. Due to concerns about the virus, the age of many of the deceased's friends and many family members, and driving distance from Virginia the number of attendees was limited to immediate family. Even with that, the arrangements and support were comforting. Mary and Josephine's parents' services were also held at Fort Lincoln and are also interred in the Mausoleum as well. Thank you again for all your help during these trying and sad times. Carol Amoia"
Verified Burial & Memorial Service Customer
September 2020
"Paul Monroe is a very caring person and I will always ask for him in the future. Hopefully not to soon."
Verified Customer
September 2020
"The staff at Ft. Lincoln Cemetery is dedicated and very caring to their clients."
Verified Customer
September 2020
"Katrina was an absolute pleasure to work with considering the unfortunate events."
Verified Burial & Memorial Service Customer
September 2020
"Bobbi was simple amazing. Her warm personality and attention to detail helped make a difficult time for my family a pleasant experience."
Verified Customer
August 2020
"I would like to express to other families that at no time did I feel pressured into making my decisions. And the staff was very nice and patient, they answered all of our question and explained everything to us."
Verified Customer
August 2020
"I will miss my wife so much, but I know she's in good with the Cemetery. The Cemetery is well kept up and I couldn't ask for a better place for my wife to be!"
Verified Customer
August 2020
"I went thought this process in 2004 when my mother passed away and was buried here, however, a lot has changed since then and we all learned a lot throughout this pandemic season and laying a love one to rest. I started this when the love one was still living and that helped a lot. One day we all will have to go though this journey."
Verified Burial & Memorial Service Customer
August 2020
"I give Fort Lincoln Funeral Home an E for Excellence! They helped to make this difficult process for my family to be at ease. We didn't know what to expect, especially during a pandemic. From our first virtual conference with Sonja Cheatham the funeral director, to the day of service, we were given direction on what we needed to do and every detail of our arrangements were mutually communicated and understood to make sure that we knew what we were getting. They've our exceeded our expectations and we were able to Honor our Dad and give him the Home Going service that he deserved."
Verified Burial & Memorial Service Customer
August 2020
"I couldn't have been more pleased with the services provided to my mother. Everything was beautiful and handled in a professional manner. It was a one stop shop. We didn't have to go anyplace else to order flowers, etc. Ft. Lincoln provided everything one could need. I'm going to have them do my funeral as well."
Verified Customer
August 2020
"My counselor, Brandon Hickson-Hamilton, was OUTSTANDING!!! Through the roughest time in my life, Brandon made me feel that my family and I were the only family he made during that time. He was the epitome of class and compassion. No pressure and just profound compassionate service, and top class professionalism. I'm eternally grateful!!!"
Verified Customer
July 2020
"All funeral homes will change ownership during the tenure of the company. Families it is important to keep any prepaid documents secure for your needs when the time arises."
Verified Customer
July 2020
"The people that work at Fort Lincoln are really there to help you make the right decision"
Verified Customer
July 2020
"Thanks for everything!!"
Verified Customer
July 2020
"The counselor was well prepared to answer our questions and concerns. She provided assistance when we were unsure about clarity or able to make decisions. The entire staff from the front door to the conference was pleasant."
Verified Customer
June 2020
"The Warm and caring Feeling that my family received"
Verified Burial & Memorial Service Customer
June 2020
"The staff, cemetery, and overall experience were pleasant considering the circumstance. The prices are reasonable and there were several options to choose from for our family needs. Overall, I am grateful for the pleasant experience."
Verified Customer
June 2020
"The Director was very helpful in everything."
Verified Customer
May 2020
"I cannot thank Katrina Smith and the staff members at Fort Lincoln Funeral Home for all of love and compassions shown towards my family and I during the passing of my grandmother Frances L. Hickson."
Verified Burial & Memorial Service Customer
May 2020
"My family and I are so grateful to the Fort Lincoln Funeral Home for the dignity and care that they offered our beloved nana and our family during this time of sorrow and difficult circumstances. They treated our nana like one of their own family members. Trudy and Tia are AMAZING and there are not enough words to adequately convey our deepest and most sincere gratitude. Pastor Matthews is ABSOLUTELY a true man of God who delivered the most blessed eulogy for our nana, it's as if he had known her personally ~ Thank You Pastor Matthews for your calling and compassion! Always Respectfully ~ The Willis/Husbands Family"
Verified Burial & Memorial Service Customer
May 2020
"It was wonderful to be able to plan the funeral and plan for the cemetery at Fort Lincoln Funeral Home & Cemetery. We were glad to be able to do everything in one place."
Verified Burial & Memorial Service Customer
April 2020
"Fort Lincoln Funeral Services provided a high quality of service that exceeded what most would have expected during this pandemic of COVID-19. Our family received services to funerlize our beloved with respect, care and professionalism. When families are grieving the loss of a loved one that was snatched away due to a virus, having a reliable funeral service provider to meet your needs is not only essential it is a way to say ones goodbyes in a peaceful place."
Verified Customer
April 2020
"Very considerate and thoughtful persons to deal with. Very clean and comfortable rooms for services. The body was nicely done and well presented for viewing."
Verified Burial & Memorial Service Customer
April 2020
"I have been dealing with Fort Lincoln for years. They are fast, cost effective, professional, and caring."
Verified Customer
April 2020
"Thank you"
Verified Customer
March 2020
"Michelle customer service was awesome! she is a very sweet person. Everyone at Fort Lincoln was really helpful."
Verified Customer
March 2020
"My experience was great."
Verified Burial & Memorial Service Customer
March 2020
"During a time of grief and uncertainty, the Fort Lincoln staff was a breath of fresh air. The delicate way they handled our situation and took time to explain the process was of great aid to our family during this time."
Verified Burial & Memorial Service Customer
March 2020
"Great family organization make you feel like they are a part of your family"
Verified Customer
March 2020
"THANK YOU. I WILL ALSO JOIN MY HUSBAND WHEN MY TIME IS DONE HERE ON EARTH."
Verified Customer
February 2020
"I am very grateful for the professionalism in the service"
Verified Burial & Memorial Service Customer
February 2020
"Funeral Director Trudy-Ann Riley was the most valuable aspect of our experience. Her demeanor and professionalism during the most difficult time in our lives was invaluable. She honored pre-arrangements and offered additional services. At no time did we feel pressured. She is thorough and provided a checklist of action items for us and her staff respectfully followed up to make sure we were compliant. From the family greeting, memorial, internment/inurnment to repast at Fort Lincoln was executed beautifully. Thank you, Miss Trudy-Ann and staff."
Verified Burial & Memorial Service Customer
January 2020
"They were a good funeral service .they asked every thing I need to know such as flowers .etc. I was actually able to give my father the military funeral he wanted even though it was pricey we found a way..so I recommend them.."
Verified Customer
January 2020
"Fort Lincoln Cemetery I recommend very highly. The staff is very caring, professional and patient with their clients. Losing a love one is never easy and you never want to feel pressure when making final decisions I called several funeral homes and after speaking with Fort Lincoln staff and reading the reviews they definitely stand up to their name. The facilities is clean and very large."
Verified Burial & Memorial Service Customer
January 2020
"excellent service"
Verified Burial & Memorial Service Customer
January 2020
"Sharon Bush was absolutely fantastic to work with. Since I live out of state she helped me to finalize the arrangements for my Dad using email and by telephone."
Verified Customer
December 2019
"Great Service"
Verified Customer
December 2019
"Very good staff and professional services. Trudy-Ann was an exceptional representative."
Verified Burial & Memorial Service Customer
December 2019
"I have been using Fort Lincoln cemetery since 1983. My family was buried here from years past. I bought lots here after my son passed and then using the three lots unexpectedly so soon, was able to purchase another site in 2006 very close to my others. I'm very pleased with the overall service that they provide and if there is anytime I need assistance they are always efficient in seeing that what needs to be done is taken care of. I'm out here all the time putting flowers on my loved ones graves and I'm always amazed at how every marker is kept free from grass growing over it. I know that there are many cremations but for a family that wants a burial Fort Lincoln is a very nice well maintained cemetery for your loved ones Linda Dulski"
Verified Customer
December 2019
"Dignity has significantly improved the cemetery grounds. The staff is supportive and compassionate."
Verified Customer
December 2019
"Very professionally operated"
Verified Customer
November 2019
"Knowing the right questions to ask, and paying for pre-need packages that do not guarantee weekend burial."
Verified Customer
November 2019
"Dignity is doing a good job of improving and maintaining the grounds. The previous company did not maintain it well."
Verified Burial & Memorial Service Customer
November 2019
"Fort Lincoln funeral home and cemetery provided exceptional service before, during and after the service for my mother. Everything was explained to me in a clear and compassionate manner."
Verified Burial & Memorial Service Customer
November 2019
"For a difficult time preparing for death of our loved one, the staff showed they really cared, were very informative, and made us very comfortable. We even had times of laughter while making arrangements."
Verified Customer
November 2019
"Unfortunately I don't have time to write a narrative to summarize what I have already provided in my ratings above."
Verified Customer
November 2019
"Thru this very difficult time of loosing my father, Brian Deidler and Kasheba Rollins Fiscus were absolutely amazing. They was able to get everything that needed to be done with one phone call. My father past away at home and Brian and his team were able to get there within 90 minutes in the middle of the night. They are amazing people to be able to do the job that the do. Thank you so very much."
Verified Burial & Memorial Service Customer
October 2019
"No thank you"
Verified Customer
October 2019
"Was my first experience planning a funeral and I really appreciated how sympathetic the entire staff was and very professional. Even though this was the most difficult time I've experienced they took the time to go over everything and never did I feel rushed. I felt comfortable throughout the entire process with everyone I dealt with so thank you fort Lincoln staff"
Verified Burial & Memorial Service Customer
October 2019
"The Fort Lincoln Cemetery staff provided a peaceful process for our family."
Verified Customer
October 2019
"My experience was a good experience. My Counselor, Michele was very knowledgeable, professional and compassionate"
Verified Customer
October 2019
"I was so impressed with the support and professionalism during a time you can never totally prepare for, since my love one had peacefully transitioned, it was a difficult time but my experience with Ft Lincoln was comforting not morbit, as our family supported one another. The service for my mom was at our family church and Ft. Lincoln showed up as they provided the support and care, I know she would have been very proud. It made the process easier to accept, since my mom prearranged selecting where she and my dad would be laid to rest, as he preceeded her in death. It was a pleasure to honor her request, and knowing it would be the last time I could do for my mom it was a pleasure with the help of my siblings as we took pride in caring for their needs over their senior years. Thank you Ft Lincoln, continue to share the support for families as you continue to take care of them in their time of need."
Verified Burial & Memorial Service Customer
September 2019
"Fort Lincoln Funeral Home provided the most thorough, professional, and compassionate care to me and my family during a very difficult time for us. They took care of issues that we hadn't thought of and were thoughtful of our feelings which resulted in an atmosphere of calmness for my family members because everything ran smoothly and a sense of great satisfaction that we had honored my husband's homecoming in a manner that showed just how much he meant to this family. Thank you Fort Lincoln."
Verified Customer
September 2019
"I hope that you have the pleasure of experiencing Michelle Wright. She was amazing. She is kind, warm, funny, and compassionate, a comfort during a really challenging life event, the death of a beloved family member."
Verified Customer
September 2019
"I really appreciated all the help I received."
Verified Customer
September 2019
"The experience was quick and pleasing and it appeared we were advised of several options instead of a take it or leave it attitude."
Verified Customer
September 2019
"Losing a loved one is an extremely difficult time, that being said, I feel my Fort Lincoln counselor was very caring, and accommodating. I did not feel pressured and communication was consistent, relieving some of the stress associated with this unpleasant time. The conclusion of the services did not conclude her contact. She reached out to assure my and my family's well being in the days to follow."
Verified Customer
August 2019
"Ft. Lincoln made one of the worst days of my life (burying my father) a seamless process. They took care of everything so that I didn't have to worry. The funeral Director even walked me to my car in the rain with an umbrella. They truly CARE for their patrons."
Verified Burial & Memorial Service Customer
August 2019
"Thank you for your kind sensitivity to our family's needs."
Verified Customer
August 2019
"ALL OF THE DIRECTORS AS WELL AS THE HEAD PERSON IN CHARGE WAS VERY FRIENDLY & HELP THROUGH MY WHOLE EXPERIENCE."
Verified Customer
July 2019
"I WOULD RECCOMEND THIS FUNERAL HOME TO OTHERS. I WOULD NOT HESITATE TO DO SO."
Verified Burial & Memorial Service Customer
July 2019
"EVERYONE WAS SO KIND AND HELPFUL."
Verified Burial & Memorial Service Customer
July 2019
"I REALLY LOVE THIS PLACE & STAFF THANK YOU"
Verified Burial & Memorial Service Customer
July 2019
"VERY SATISFIED WITH ALL ARRANGEMENTS FUNERAL DIRECTOR & CEMETRY REPRESENTATIVE VERY HELPFUL"
Verified Burial & Memorial Service Customer
May 2019
"I THINK THAT EVERYONE INVOLVED FROM THE BEGINNING TO THE END WAS ABSOLUTELY GREAT."
Verified Burial & Memorial Service Customer
May 2019
"Thank you for excellent service and we look forward to future business."
Verified Customer
May 2019
"VERY PROFESSIONAL SERVICE. JUST WHAT A CUSTOMER NEED IN THESE TIMES. REP VERY COURTEOUS AND COMPAINITE ALSO. A-ONE SERVICE INTEND AN USING AGAIN."
Verified Customer
May 2019
"FROM THE BEGINING TO THE END OF SERVICES, THE STAFF WAS POLITE AND VERY PROFESSIONAL. FUNERAL HOME GREAT APPERANCE AND CLEAN. EVERYONE WAS HELPFUL AND MADE MY FAMILY AT EASE."
Verified Burial & Memorial Service Customer
April 2019
"JOB WELL DONE"
Verified Customer
January 2019
"STAFF WAS EXCELLENT"
Verified Burial & Memorial Service Customer
January 2019
"I HAD PERSONAL EXPERIENCE W/ ANOTHER FUNERAL HOME IN THE AREA. EVERYTHING WAS DONE INDIVIDUALLY. I APPRECIATE THAT YOU AFTER A PACKAGE SO THAT IMPORTANT ASPECTS DONT GET MISSED AND ALL COMES TOGETHER ON TIME."
Verified Burial & Memorial Service Customer
January 2019
"I WAS VERY PLEASED WITH THE PROFESSIONALISM OF YOUR STAFF. THE PRESENTATION IN ITS INTERITY WAS PLEASING AND SATISFACTORY."
Verified Customer
November 2018
"I WAS POA FOR MY FRIEND. ALL ARRANGEMENT WERE MADE BY HER PRIOR TO HER DEATH."
Verified Customer
November 2018
"EXCELLENT SERVICE FROM BEGINNING TO PAST VISIT HOWEVER, I STILL MUST MAKE ARRANGEMENTS FOR MY SONS HEADSTONE. I NEED A LOWER PRICE."
Verified Customer
November 2018
"VERY GOOD SERVICE"
Verified Burial & Memorial Service Customer
November 2018
"GOOD SERVICE"
Verified Customer
October 2018
"THEY DID A PROFESSIONAL JOB."
Verified Burial & Memorial Service Customer
October 2018
"ALL OF OUR ARRANGEMENTS HAD BEEN MADE & PAID IN ADVANCE, SO I DID NOT NEED TO PURCHASE ANYTHING ELSE. THE MARKER SHOULD BE IN PLACE BY NOW."
Verified Customer
August 2018
"I HAVE NO COMPLAINTS. THE STAFF WAS VERY FRIENDLY AND VERY HELPFUL."
Verified Customer
July 2018
"I USE TO WORK AT FT. LINCOLN IN THE LATE 1990S TO 2005. WOULD LOVE TO WORK FOR THEM AGAIN."
Verified Customer
July 2018
"I WAS VERY PLEASED WITH EVERYTHING"
Verified Customer
July 2018
"THE STAFF WAS VERY ACCOMMODATING AND MADE WHAT WAS AN EMOTIONAL CHALLENGE, A COMFORTABLE PLANNING PROCESS. THEY WERE PROFESSIONAL AND VERY CONGENIAL."
Verified Burial & Memorial Service Customer
June 2018
"ALL PARTICIPATING STAFF MEMBERS, CLERGY ETC. SHOWED COMPASSION, WERE HELPFUL AND VERY COMFORTING. THE CEMETERY STAFF IS ALSO INCLUDED IN THESE COMMENTS."
Verified Customer
May 2018
"EXCELLENT SERVICE LINE WITH DIGNITY"
Verified Customer
May 2018
"WE HAD A GREAT EXPERIENCE AND EVERYTHING WENT SMOOTHLY. THANK YOU!"
Verified Burial & Memorial Service Customer
May 2018
"OUR REPRESTITIVE WAS EXTREMELY PROFESSIONAL AND PATIENT WITH US! GREAT CUSTOMER SERVICE SKILLS."
Verified Customer
April 2018
"EXCELLENT SERVICE AND STAFF"
Verified Customer
March 2018
"I WAS VERY MUCH PLEASE WITH ALL OF THE ASPECTS OF PLANNING AND EXECUTION OF THE FUNERAL. MY UNCLE AND HIS WIFES WAS FUNERALIZED & BURIED THERE. ALSO MY GRANDMOTHER IS BURIED THERE AND 2 OF MY HUSBANDS RELATIVES."
Verified Burial & Memorial Service Customer
February 2018