Creve Coeur's Most Trusted Cremation Provider
Preston-Hanley Funeral Home & Crematory
Call us anytime
Every detail remembered
As Creve Coeur's most trusted cremation provider, it’s our privilege and our promise to treat your loved one with true compassion, respect and devotion. Your loved one never leaves our expert care or that of our trusted partners, and every service we provide is backed by our 100% Service Guarantee. We’re always here to answer questions or provide information to help you make the best choice for your family and your loved one.
There are plenty of companies that will offer to cremate a loved one—and nothing more. That’s not who we are. Serving families is our passion and our commitment.
How We're Different
We go the extra mile
Uncompromised quality and dedication
Treating your loved one—and your family—with the highest level of care and compassion is our top priority. It’s the reason thousands of families choose us each year, and it’s backed by our 100% Service Guarantee.
We treat your family as our own
From the time we bring your loved one into our care, our professional team follows a detailed, thoughtful process and treats every loved one as a special person who was cherished by family and friends.
Available 24 hours a day, 7 days a week
No matter when you reach out, we’re here to answer all your questions. You’ll get a real person on the phone whenever you call us, and you can drop by anytime during regular business hours.
YOU GET WHAT YOU PAY FOR
Affordable & transparent
We know that planning a cremation isn’t something families do every day. It’s important to understand that not all providers are the same, and there are many things that set us apart, including the fact that we’re transparent about our inclusive pricing.
The old adage “you get what you pay for” couldn’t be more true than when it comes to the services cremation providers offer.
|Preston-Hanley Funeral Home & Crematory||Other Creve Coeur cremation providers|
|No hidden fees||You may be surprised along the way|
|We or our trusted partners have custody of loved ones at all times, and custody of care is guaranteed||May not know where your loved one is during the cremation process|
|We provide a true estimate of cremation time||There may be no timeline guarantees|
|Hand delivery of ashes within 30 miles included||May cost extra|
|Personalized planning included||Offerings may be limited|
|100% guaranteed satisfaction||There may be no guarantee|
Cremations from $2,135
Includes everything you need
- Filing for death certificates
- Securing cremation permits
- Helping with insurance claims
- Giving guidance on Social Security survivors benefits
- Offering assistance with scattering ashes
- Sharing information about caring for an urn
- Providing grief support through our 24-hour Compassion Helpline®
Our process sets us apart
Once your loved one is brought into our care, Dignity Memorial® caregivers have exclusive custody.
We walk your family through the process and communicate the date your loved one’s ashes will be returned.
To safeguard your loved one’s identity, we place an identification pendant in the cremation container with your loved one.
You pick up your loved one or we hand-deliver them to you. Personal, caring touches make this a special moment for your family.
Scattering assistanceWe offer guidance on scattering ashes over land and sea. We can also help with tips for a scattering ceremony.
Celebration of life planning
We’ll help you plan a gathering at an area park, restaurant, country club or even your own backyard.
Preston-Hanley Funeral Home & Crematory in Creve Coeur, Illinois, offers quality cremation services to families of all beliefs and backgrounds. We are the Peoria area's cremation experts, committed to getting every detail right, every time.
It's why so many families in Creve Coeur trust us with their loved ones every year—and why they consistently give us five-star ratings for exceptional care.
Peoria-area communities served
- Creve Coeur
- East Peoria
- Harvard Hills
- Marquette Heights
- North Pekin
- Peoria Heights
- Towne Oaks
Support every step of the way
Creve Coeur families tell us they wouldn't trust anyone else with their loved ones. They appreciate our:
- compassionate, low-pressure environment
- modern amenities and relaxed atmosphere
- uplifting, affordable services
- private, state-of-the-art crematory
- 100% Service Guarantee
They also appreciate that we can be reached anytime night or day.
We take such extreme measures to ensure a loved one brought into our care is the same loved one returned to their family that our cremation policies set the industry standard and have been the model used for laws regulating cremation.
What you can expect when you choose Preston-Hanley Funeral Home & Crematory for your loved one's cremation:
Custody of care guaranteed
Our custody-of-care program helps safeguard the identification of your loved one from the time we bring them into our care until the time we return them to your family. We check, cross-check and check again, every step of the way.
Exclusive custody of loved ones
We operate a private, state-of-the-art crematory and work with trusted partners. Once your loved one is in our custody or that of a trusted partner, they’re in our care until they’re returned to your family.
Licensed, certified, conscientious
All Dignity Memorial crematory operators are licensed and certified by Cremation Association of North America, or CANA. Only one person at a time is cremated, and the cremation chamber is thoroughly cleaned before the next person is cremated.
Virtual appointments and livestreamed services
Technology is a wondrous thing, and we're happy to offer virtual planning appointments and livestreamed services in addition to in-person arrangements. You never need to come in if you don't wish. Services include:
- Meeting virtually to discuss your needs
- Signing paperwork via email
- Livestreaming a cremation service for your friends and family
- Delivering ashes by mail or in person within 30 miles
Plan a cremation in Creve Coeur
It's our sincere commitment to honor every loved one and make a hard time easier for every family. Other cremation providers in the Peoria area may claim compassion, but none can provide the professionalism, support, service or attention to detail that we do. Contact us.
100% service guarantee
Getting everything right is our promise to you. And we stand behind that promise with a guarantee unlike any other in the profession. If we don't get something right, and you're dissatisfied with any aspect of your service, we'll refund that portion of the service—no questions asked! It's a benefit offered only by Dignity Memorial providers.
Our complimentary offerings
If you wish, a trusted member of our staff will hand-deliver your loved one after the cremation to your home, clergy or cemetery.
Complimentary Remembrance Memorial™
We believe that every family should be able to create an ongoing tribute to the person they loved. Select Dignity Memorial cemeteries offer a free cremation placement or you may choose a credit toward another cremation cemetery option.
In keeping with our pledge to treat every family with respect, we provide a special moment before you take your loved one home.
Ask these questions before choosing a cremation provider
If you’ve rarely or never shopped for cremation, you may find the process daunting. We made a list of questions to ask, so you can find the best provider for you.
Preston-Hanley Funeral Homes & Crematory is licensed and insured in the state of . Never work with an unlicensed or uninsured cremation provider.
Dignity Memorial providers own their own crematories or work with trusted crematory partners. All employ crematory operators who are licensed and certified by Cremation Association of North America, or CANA. Having our own crematories or working with trusted partners allows us to ensure that your loved one is well-cared for throughout the cremation process. Cremation providers without their own crematories may not always know the whereabouts of your loved one. What happens when a loved one is passed from the provider with whom a family contracts to another operator? That provider may lose control of the quality of the process and level of care.
The old adage "you get what you pay for" couldn't be more true than when it comes to the services cremation providers offer.
The appeal of a low-cost cremation provider often vanishes when you find out that the price you're quoted isn't the price you're going to pay. Other cremation providers may charge extra for mileage or delivery of a loved one's ashes. They may charge for the removal of a pacemaker or tack on a fee for a larger loved one. We don't do that.
We offer affordable packages, and the price we give you is all inclusive.
We encourage families to prearrange cremation services, but we know that's not always possible. It's for that reason that we work with families to help them figure out how to cover cremation expenses.
- Pre-need funeral insurance
- Final expense insurance
- Burial insurance
- Life insurance
- Credit card
Plus, our experience dealing with insurance is often helpful for the families we serve. We can assist with the logistics, even filing a claim on your behalf or providing short-term assistance while you're waiting for insurance to pay out.
It's one thing for a business to claim great service—it's another for a business' customers to claim that business has great service. Google gives people a chance to rank a business after interacting with it.
One star indicates poor service; five stars indicates excellent service. The higher a business' Google star rating, the greater your chances are of having an outstanding experience.
Other cremation providers may say they have exclusive custody of your loved one, but many don't own their own crematories and outsource cremations to third parties. Preston-Hanley Funeral Homes & Crematory or a trusted partner has custody from the time our transportation professionals bring your loved one into our care until they're returned to your family.
From the moment we take your loved one into our care until the moment we return them to you, we safeguard their identification through every step of the cremation process. Our custody-of-care program means that we check, cross-check and check again.
After your loved one has been cremated, you may return to our location for their ashes or we'll bring them to you.
If you choose to pick up your loved one, we create a special moment called a Signature Dedication. It's a small ceremony to honor your loved one. If you want us to deliver your loved one's ashes, Concierge Delivery is white-glove service right to your door (within a 30-mile radius) at no additional charge.
You can reach us 24 hours a day, 7 days a week.
Our cremation services come with a 100% Service Guarantee. If there's something you're dissatisfied with, we'll fully refund that portion of the service.
We can do either one. We'd love to host you for an in-person tour around our facility, or we'll show you around virtually.
Our Creve Coeur team is here for you
Most people know very little about choosing a cremation provider or what to expect once they do. We’re here to help you every step of the way.
What smart cremation shoppers know
A guide for families choosing cremation
The facts you need to choose the best provider for your loved one.
Fill out the form below to get your free guide. A planning advisor will reach out to you shortly.
We're always here for you
CALL US AND GET HELP NOW
We know how difficult it can be to lose a loved one, and the team at Preston-Hanley Funeral Home & Crematory is here for you day and night.
If you don't want to call, you can fill out the form below and we'll get back to you within an hour. Any day. Any time.