Since 2015, Lacyn has provided compassionate care to families in the Richmond area. Lacyn has dedicated herself to funeral service since the early 2000s. She earned her degree in mortuary science from Arapahoe Community College, her bachelor’s degree in business from Fort Lewis College and her Master of Business Administration from Regis University.
Lacyn is honored to be a part of the Dignity Memorial® team, guiding you through one of the most personal times in life.
When she is not serving families, Lacyn enjoys fishing, painting and touring Virginia’s many historical sites with her family.
Ingrid Sanchez Brown became part of the Dignity Memorial® family in 2003. She graduated from John Tyler Community College in 2004 and became a licensed funeral director in 2006. Ingrid is married and has a dog named Valhalla.
Richard Eugene Copeland
Kristen Nicole Steinmetz
Kristen Steinmetz is a licensed funeral director and has been part of the Dignity Memorial ® family since 2018. After losing her mother in 2008, Kristen knew she wanted to help other families through this difficult time and went on to obtain her mortuary science degree from Tidewater Community College. She is currently working to earn her bachelor’s degree in psychology at Virginia Commonwealth University.
Kristen is married, has a daughter and a white German Shepherd. In her free time, she enjoys spending time with family and friends, shopping, reading, collecting World War II memorabilia and traveling to Europe.
Laura Zicarelli has been in funeral service since 2013. With both undergraduate and master’s degrees from Virginia Commonwealth University, she also holds a degree from the funeral service program at John Tyler Community College. A licensed funeral director since 2017, Laura enjoys spending her spare time with her fiancé, dog and horse.
This site is provided as a service of SCI Shared Resources, LLC. The Dignity Memorial brand name is used to identify a network of licensed funeral, cremation and cemetery providers that include affiliates of Service Corporation International, 1929 Allen Parkway, Houston, Texas. With over 2,000 locations, Dignity Memorial providers proudly serve over 300,000 families a year.