Glenhaven Memorial Chapel

1835 E Hastings St Vancouver, BC


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    Daniel Robin Ariss


    Daniel began his career in funeral service in Alberta on January 2, 1988 and has been serving with Dignity Memorial® since 2009. Having served in all aspects of funeral service, his greatest joy is helping a family walk through the process of planning and carrying out a beautiful tribute for a special loved one.

    Daniel is involved in his church where he sings in the choir and has served on the council. He also enjoys being on stage with the Fraser Valley Gilbert and Sullivan Society.

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    Robert Leier

    General Manager

    Robert Leier began his funeral service career in the 1990s on the prairies. Since joining the Dignity Memorial® family in 1997, Bob has had many roles, but his true passion is serving families and the communities of the greater Vancouver area, which he has been doing since 2000.

    Bob enjoys sharing with the many ethnic communities throughout British Columbia, including our First Nations Bands. Bob is a proud supporter of the Dr. Peter Centre, A Loving Spoonful, JDRF and many end-of-life care facilities in the Lower Mainland.

    When he is not at work, Bob and his partner spoil their 3 dogs. He also enjoys gardening, hockey, soccer, golf and cooking.

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    Ting Li


    Ting Li, known by most as Laura, has provided compassionate funeral care to families since 2011. She began as a funeral planning specialist, then as a licensed funeral director. Laura is passionate in giving her best to families and guiding them during the loss of a loved one.

    Born in Guangdong, China, Laura loves to spend time with her dog and volunteers at the community center in her spare time.

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    Marlene Armstrong

    Funeral Director

    Marlene has been a funeral director and embalmer since 1996. She graduated from Commonwealth Institute of Funeral Services in 1995 with a degree in mortuary sciences. Marlene has served the families in the Vancouver area and the North Shore since 1996 with the utmost professionalism and compassion. If she is not at the funeral home, you can likely find Marlene enjoying crafts such as sewing and crocheting or, above all, volunteering in the community.

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    Funeral Director

    Alex began his career in funeral service in 2016 and completed the apprenticeship program at the Canadian College of Funeral Services in 2018. He is dedicated to the families he serves. Born in Taiwan, Alex moved to Canada in 2005. He speaks Mandarin, Cantonese and Taiwanese fluently and is working on his Japanese and Spanish. Alex is a big fan of the Toronto Blue Jays and a supporter of the Vancouver Canucks and Vancouver Whitecaps.
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    Johanna Jackson-Farley

    Funeral Director

    Joanna began her career in funeral service while a high school student in Toronto, Ontario. During this time, she realized she had found her career calling. She graduated from the Funeral Service Education Program at Humber College and received her funeral director’s license in 1994. Joanna moved to British Columbia in 1997 and has had the privilege of serving families of different cultures, religions and background over the years.

    Joanna says: "It truly has been an honor to meet and assist so many people in their time of need. I have learned so much from all the different experiences I have shared with so many."

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    Richard Warner Koiter

    Funeral Director

    Richard Koiter has provided professional service to families in Victoria, Vancouver and the surrounding area since 1997. He moved from Toronto to British Columbia and hasn’t looked back since. He happily calls Vancouver home.

    A graduate of the Humber College Funeral Services Program in Toronto in 1991, he has vast experience in all aspects of being a funeral director and an embalmer.

    Richard enjoys travelling the planet, gardening, interior design and architecture. Richard also enjoys spending quality time with his family, friends and his kitty, Princess.

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    Deborah Jean MacLellan

    Funeral Director

    Deborah began helping families pre-plan funerals in 2014. Wishing to work more closely with people during their most difficult moments, she entered a funeral director/embalmer apprenticeship in 2015. She joined our team as a licensed funeral director in 2016.

    Born in Port Cartier, Quebec, Deborah loves to spend her free time with her family, especially her 4 grandchildren. She also enjoys British mysteries and police dramas, doing crossword puzzles and cooking.

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    Graham A Steen

    Funeral Director

    Graham is a licensed funeral director and embalmer. Born and raised in Winnipeg, Graham grew up with a strong sense of duty to his family and community. Continuing in that tradition, he has served each family with great compassion and a listening ear since 2008. Outside of work, Graham enjoys the arts, charitable work and the many outdoor activities that British Columbia has to offer.
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    Winston Wan

    Funeral Director

    Winston Wan has provided peace and comfort to families in the Lower Mainland of Vancouver for almost 4 decades. His name is well known in Vancouver as a professional funeral director. In his leisure time, Winston enjoys coffee with friends and listening to music.