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100% service guarantee

At Dignity Memorial, we strive to get every detail right the first time, every time. That's why we offer every family we serve a 100% service guarantee. Should any detail of our service not meet the expectations as promised in our agreement, we’ll do everything we can to make it right, up to refunding that portion of the service.

 

Why choose Dignity Memorial?

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Relocation Protection

When you have a prepaid plan with a Dignity Memorial provider and wish to transfer the plan to another location more than 75 miles away, every detail of your plan moves with you. All of our prepaid plans are transferable and will be honored by any of the qualifying 1,900 Dignity Memorial providers in North America. That’s a promise you won’t find anywhere else.


Restrictions apply.


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Family First Cost COVERAGE

We hope this never happens, but when you have a cemetery plan or funeral package with Dignity Memorial and suffer the loss of an unmarried child or grandchild who is under the age of 21, we will take care of funeral services, cremation services and cemetery interment rights up to the same level as your own plan. This protection is at no cost to you, through any provider in the Dignity Memorial family you choose, nationwide.


Not available in MD and NY. Other restrictions may apply.

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Purchase Protection Plan

Should you pass away before your purchased cemetery property is fully paid for, your family will receive some financial relief. Our Purchase Protection Plan will help take care of any remaining balance due to the cemetery.


Purchaser must be under 65 years of age; maximum forgiven balance not to exceed $5,000. Other restrictions  may apply.


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Lifetime Flexibility

If you plan a life celebration with us, but at some point in the future, and for any reason, you would like to add to your plan with new arrangements, you can. With Lifetime Flexibility, if you want to make any changes to your plan, we are always available to discuss your many options.


Restrictions apply.


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Featured customer testimonials

We love hearing from the families we serve. Their feedback helps us continue unique and meaningful celebrations that honor loved ones with unparalleled attention to detail.

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DJ was so helpful with helping me plan and prepare for my brothers funeral and then my mothers just 2 weeks later. Guiding me thru the process and reminding me of decisions to be made help make such a stressful time easier to deal with.

DM Customer Reviews Icon 32x32Susan S. Verified Customer

October 2026
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They were very comforting to our family in our time of loss. They treated us as family and did not try to upscale anything and ask us what we would like and kept in contact with us through te entire process.

DM Customer Reviews Icon 32x32Jefferey B. Verified Customer

October 2026
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Nick and the whole staff were amazing people commented on how organized the whole service was. They took the time to explain everything and were extremely helpful.

DM Customer Reviews Icon 32x32Dario C. Verified Customer

October 2026