Verified Customer Reviews
"Everything was explained in a way l could understand all the process. The Staff was courteous and understanding. They explained all the processes that l needed to be aware of."
Verified Burial & Memorial Service Customer
June 2021
"This is my 3rd time using this facility and they did not disappoint. They always go above and beyond to make sure everyone is comfortable with all the arrangements. I will definately use again."
Verified Burial & Memorial Service Customer
March 2021
"This is the first time using the services of Andrews Funeral Home and I have recommended them to my friends and family. Thank you all for your help, and your professionalism."
Verified Burial & Memorial Service Customer
March 2021
"The funeral director (Ilia) was very compassionate and understanding, was very through for explanation of services and costs, would definitely recommend his and the facilities services...."
Verified Burial & Memorial Service Customer
March 2021
"After the sudden passing of my mother, Ilia was very helpful and patient helping me to navigate the pre-planned arrangements my mother had made and the decisions I had to make. Ilia, along with Joseph were always available through email, phone calls or in-person visits to answer questions or make any adjustments. It is evident that they have genuine sympathy for those suffering from a loss and their patience and attention to details made me feel calm and that my mother was in good hands. When different items arose that needed to be dealt with, the Manager, Geoffrey, was involved and contacted me personally. Overall, a very positive experience, despite the solemn nature. Thank you."
Verified Burial & Memorial Service Customer
March 2021
"Given the awful COVID-19 situation and 10-person limit, we were unable to have a celebration of life for my mum. However, the visitation at the chapel was lovely, and if the situation were different I have no doubt that a proper service would have been wonderful at Andrews."
Verified Burial & Memorial Service Customer
February 2021
"Joseph (funeral director) is a very prompt and professional individual who answered all my questions directly, and without any pressure, as I considered all my options for my sister's funeral service during the Covid restrictions. Many thanks to him and his staff."
Verified Burial & Memorial Service Customer
February 2021
"Joe was so caring and understanding, very helpful"
Verified Burial & Memorial Service Customer
December 2020
"Joe was very understanding, welcoming and I felt he had my back. Having to make the funeral arrangements for a loved one is hard, and your team helped us and welcomed us every time we came or called regarding something we were trying to do and you found a way to make it all happen. Thank you."
Verified Burial & Memorial Service Customer
December 2020
"Our experience at Andrews Funeral Home was exceptional. Communication was clear and consistent throughout. The whole process was fairly effortless even during such a difficult time. We very much process appreciated that. They were accommodating and supportive to all our questions and requests. We had a truly wonderful experience from the visitation to the burial and we are so thankful for the assistance in Remembering Our Father with such Dignity and Pride. Our sincerest thank you Steven and Bryan"
Verified Burial & Memorial Service Customer
November 2020
"Highly recommended there service."
Verified Burial & Memorial Service Customer
October 2020
"We were very pleased with the entire experience with Andrews Funeral Center. Joe And Jeffery were excellent to deal with."
Verified Burial & Memorial Service Customer
September 2020
"Everything went smoothly from the start up to cemetery service..I definitely recommend Andrews Funeral Homes.All the staff showed professionalism."
Verified Burial & Memorial Service Customer
September 2020
"We were very grateful for the support and professionalism of Ilia and Joe. They were very understanding and worked quickly to ensure that everything ran smoothly. The funeral arrangements and how they were carried out were one thing that we didn't have to stress over. Thank you."
Verified Burial & Memorial Service Customer
August 2020
"From the moment my family walked in, without any knowledge on how to go about arranging a funeral, we knew we chose the right place. The staff was respectful, empathetic and kind. They make you feel that your grief is their grief. The speed that they do things to make the funeral seamless is simply amazing. Great customer service. They were very helpful, knowledgeable and clearly answered all our questions. Thank you Ilia for everything."
Verified Burial & Memorial Service Customer
July 2020
"During a time of not only grieving, but also adding in the Covid19 pandemic, the staff at Andrews, (Joe, Geoff, Ilya, Michael, et al), made this experience a safe, respectful, and very memorable experience, shared by our family and friends. I would also like to mention the Andrews teams professionalism, they looked after the bulk of the peripheral activities required after a loved one passes, and were always at the ready to answer our questions, or help us in any way they could. Overall, our family could not have asked for a nicer send-off for our dear mother, and our heartfelt thanks goes out to the Andrews Team!"
Verified Burial & Memorial Service Customer
July 2020
"The professionalism that I experienced from every staff member was exceptional."
Verified Burial & Memorial Service Customer
June 2020
"Exceptional service by Joe. He's gifted in dealing with families in their time of grief."
Verified Burial & Memorial Service Customer
May 2020
"I looked at 3 different funeral homes in Brampton and Andrews (Joe in particular) was the most kind, courteous and helpful with information and he offered the most services for the best price. I have already referred one person to you."
Verified Burial & Memorial Service Customer
April 2020
"This is the place you will definitely want to take your love ones when that time comes the Andrews funeral home staff has thought of everything that needs to be taken care in those difficult moments when it seems like your world around you is crumbling.I highly recommend them."
Verified Burial & Memorial Service Customer
April 2020
"All staff at Andrew's Bramalea location were very professional and made the funeral for my mother so much easier than I thought it might be. Loosing a family member is never easy, but having caring professionals who really know what needs to be done means that the family can really concentrate on memories."
Verified Burial & Memorial Service Customer
March 2020
"The administration and staff are very obliging and seem to go out of their way to ensure that you are comfortable"
Verified Burial & Memorial Service Customer
March 2020
"Everyone at Andrews Community Funeral Centre was very polite, respectful. They were very attentive and did everything they could to accommodate each one of our needs. The information received was extremely detailed throughout the whole process. Staff at the funeral home were wonderful and very understanding. We have not complaints at all."
Verified Burial & Memorial Service Customer
March 2020
"The staff, as a whole, made the day of the memorial smooth and as stress free as it could be. Each one knew his/her role, and fulfilled them professionally and compassionately."
Verified Burial & Memorial Service Customer
March 2020
"The whole experience was comfortable and respectful for our family."
Verified Burial & Memorial Service Customer
February 2020
"I would like to thank the entire staff for their professionalism, compassion and attentiveness to our family at this difficult time. A special thank you to Rosa, Joe and Lora for all their assistance."
Verified Burial & Memorial Service Customer
January 2020
"The ambience created and the reverance shown were outstanding. The location and decor were ideal.The Catholic church arrangements and formality were all impressive. We became attached. This really helped ease the pain of our loss. We thought Ilia orchestrated an incredible event as a director. Lora, Joe, the limo drivers and Geoffrey were great as a team. Ilia went above and beyond."
Verified Burial & Memorial Service Customer
January 2020
"Even though during this time my family was suffering from a loss, Andrews stepped up and made everything so easy when having to make important decisions. We all felt welcomed when dealing with everyone on staff."
Verified Burial & Memorial Service Customer
January 2020
"From beginning to the end of the whole experience of my dad's passing was performed in a courteus, professional and caring way. We appreciated the way my dad and family were treated throughout the whole process"
Verified Burial & Memorial Service Customer
December 2019
"I want to share my heartfelt gratitude to Ilia and his team at Andrews Community Funeral home. Knowing that my Pop was treated with grace, care and respect until the end gives me great comfort. I could not have asked for better service or quality. I know that what you guys do is not easy but going through this whole process allowed me to see how essential you guys are."
Verified Burial & Memorial Service Customer
November 2019
"Ilia made himself available to my family day and night. He was very responsive to our questions and made a very difficult process as easy and streamlined as possible. We could not have done this without his guidance and support."
Verified Burial & Memorial Service Customer
November 2019
"We have used Andrews Community Funeral Centre - Bramalea Chapel for our loved ones several times in the past and each time the staff have been extremely courteous and helpful. Any questions that we had were always promptly answered. I highly recommend Andrews Community Funeral Centre - Bramalea Chapel"
Verified Burial & Memorial Service Customer
November 2019
"We had made pre-arrangements many years ago and I was expecting to run into problems with how the cost of things might have changed over the years. But this was non-existent ... my experience was far better than my expectations. Absolutely no pressure, no upselling. At times like the death of a spouse, the service and support at Andrews was over the top!!"
Verified Burial & Memorial Service Customer
October 2019
"Professionalism and efficiency performed with compassion."
Verified Burial & Memorial Service Customer
October 2019
"Joe and his team were wonderful. They tried to accommodate our requests given that they were able to. I never got the feeling of being stressed about the arrangements because they made sure that they took care of it. My family and I only needed to submit some things and Joe made sure that he had everything and followed up. We are truly grateful to him and his team. It is a very difficult time for my family and I but they made it easy for us and made sure that we were focused on my dad. Thank you so much for everything."
Verified Burial & Memorial Service Customer
October 2019
"Joe Angelini was the Funeral Director I dealt with. His professionalism, attention to detail, kindness and personal touch during a sad and difficult time was greatly appreciated by me and my family. Joe went above and beyond every step of the way to make sure we were taken care of."
Verified Burial & Memorial Service Customer
September 2019
"staff were available at all times and very knowledge"
Verified Burial & Memorial Service Customer
August 2019
"I would highly recommend Andrews Community Funeral Centre - Bramalea. Our families experience 15 years ago for our father brought us back now with our mom. Their professionalism - with no pressure - made our recent experience once again very comfortable."
Verified Burial & Memorial Service Customer
August 2019
"The staff is very compassionate and caring at the most difficult time in a family's life , They are very understanding and accommodating to all your wants and needs , They go above and beyond to do as you ask and they fulfill all the things you request whenever possible"
Verified Burial & Memorial Service Customer
August 2019
"THE STAFF WAS AMAZING FROM THE VERY BEGINNING. THEY TREATED MY FAMILY AND GUEST AMAZING. GUESTS WERE COMPLEMENTING HOW WONDERFUL THE SERVICE, FOOD ETC"
Verified Burial & Memorial Service Customer
July 2019
"PERSON DOING THE FUNERAL DIRECTOR PLANS. SHOULD ATTEND VIEWING OR BE AROUND I UNDERSTANDS SCHEDULES CONFLICT!"
Verified Burial & Memorial Service Customer
June 2019
"HIGHLY COMMENDABLE!"
Verified Burial & Memorial Service Customer
May 2019
"THE SERVICE & PEOPLE WERE EXCEPTIONAL, THE DISLIKE WAS MASCARA ON MY HUSBANDS EYES, ALSO THE NEWSPAPER PRICE SHOCKED ME NO ONE LET ME KNOW THE … BEFORE HAND."
Verified Burial & Memorial Service Customer
May 2019
"THE FLOWERS WERE TOO EXPENSIVE. WE WERE GIVEN A TOTAL AMOUNT OF FLOWERS THAT WE HAD TO BUY! THIS WAS UNFAIR. WE SHOULD BE ABLE TO BUY WHAT EVER WE WANT /HOW MUCH WE WANT. WE ENDED UP HAVING A GIFT CARD WITH TOO MUCH MONEY ON IT. TOTALLY UNFAIR WITH THE FLOWERS."
Verified Burial & Memorial Service Customer
April 2019
"VERY SATISFIED"
Verified Burial & Memorial Service Customer
October 2018
"YOUR FUNERAL HOME DID A FANTASTIC JOB IT TOOK A LOT OF THE STRESS AWAY BY PROVIDING EVERYTHING WE NEEDED."
Verified Burial & Memorial Service Customer
September 2018
"MY FUNERAL IS PREPAID WITH YOU AND ARRANGED"
Verified Burial & Memorial Service Customer
August 2018
"VERY COMPASSIONATE NO PRESSURE. CLEAN BUILDING"
Verified Burial & Memorial Service Customer
May 2018
"I WAS VERY SATISFIED AND PLEASED WITH ALL OF THE STAFF. THEY WERE VERY SYMPATHETIC AND PROFESSIONAL TOWARDS OUR FAMILY."
Verified Burial & Memorial Service Customer
April 2018
"WE WERE EXTREMELY PLEASED THE SERVICE THE WAY WE WERE TREATED EVERYTHING WAS HANDLED EXTREMELY WELL THEY COULDNT HAVE BEEN MORE HELPFULL WE ARE VERY SATISFIED WITH EVERYTHING"
Verified Burial & Memorial Service Customer
February 2018