Verified Customer Reviews
"Hainstock provided excellent service. We weren't treated like customers, we were treated like family. The staff was patient, kind and compassionate, every step of the way. They went to great lengths to include our family in the States who did not travel to attend the service. At a very difficult time, we felt supported and cared for."
Verified Cremation & Memorial Service Customer
June 2021
"The compassion from all the staff are genuine and not just because it's their job. The assistance we got since day 1 is consistent. We were given a service above and beyond our expectation. All the products, service, and assistance we got from everybody are exceptional. Kristina, our funeral director, is highly recommended. She is very good at what she's doing. Overall experience are all positive."
Verified Burial & Memorial Service Customer
June 2021
"No words Very good service. I don't want to say go for it but unfortunately if the situation you come in it this is west place to go. I pray to God my Canadian people live longer and healthy."
Verified Cremation & Memorial Service Customer
May 2021
"Kristina was amazing to work with. Her mannerisms were perfect and she went above and beyond to make sure my needs were met. I highly recommend Hainstocks Funeral Home to anyone."
Verified Cremation Customer
May 2021
"No additional comments."
Verified Cremation Customer
May 2021
"As difficult as this time is they make the process very simple in such a difficult time. They pay attention to the smallest of details. They are also very helpful and know things you don't know to even consider."
Verified Cremation & Memorial Service Customer
April 2021
"The last thing any family wants is for a loved one to pass during a pandemic, never mind that loved one dying from Covid 😓 We dealt with Scott and I so wished I could have given him a hug when I went to pick up my moms remains, he felt like family...so compassionate, caring and when needed a ray of sunshine, there was absolutely nothing impersonal about our experience. I truly appreciate the warmth from Scott and the team xo"
Verified Cremation & Memorial Service Customer
March 2021
"I am glad to have purchased a package to handle my mother's remains before she passed away. The service I received when she did die was respectful, compassionate and efficient. It was a relief to have the funeral home notify Service Canada and other agencies of her passing."
Verified Cremation Customer
March 2021
"During a very sad and sorrow time, we had an absolutely professional experience from the staff at Hainstocks. They were very understanding and accommodating and the facility was very nice. Everything was prepared as it should have been and there were no issues for the funeral of our mother. I would highly recommend Hainstocks."
Verified Cremation & Memorial Service Customer
March 2021
"Gail and the team at Hainstock's we're exceptional. I would highly recommend them to anyone requiring funeral arrangement services. The process was painless, the staff were professional and we were always treated with the compassion that is so needed during this time. We thank them for helping us arrange such a beautiful service for our mother."
Verified Cremation Customer
February 2021
"The staff, from the funeral director to the driver of the hearse were very professional. They demonstrated sincere and genuine care."
Verified Burial & Memorial Service Customer
January 2021
"Great service!"
Verified Cremation Customer
January 2021
"We have had my moms, brothers and now my dads service or just the viewing here and every time it was everything I wanted and needed it to be. I would totally recomment this funeral home. 100%"
Verified Cremation & Memorial Service Customer
December 2020
"The whole staff were very considerate and supportive.."
Verified Burial & Memorial Service Customer
November 2020
"The service provided to our family was perfect in every detail. It made for a service that left a lasting impression on us. We thank all the staff at Hainstock's for the support, attention to detail and professionalism they delivered."
Verified Cremation & Memorial Service Customer
November 2020
"At no time did we feel any pressure to have to purchase anything that we didn't want to. Scott was our Funeral Director who did a fantastic job overall. We were able to do exactly what we wanted and Scott was always there and available to guide us and answer any questions we had."
Verified Cremation & Memorial Service Customer
October 2020
"The staff there are so very professional and compassionate. They made the experience super easy for me and my brother. I appreciated them very much. It's a fabulous and beautiful location for a funeral as well."
Verified Cremation & Memorial Service Customer
October 2020
"The staff were very wonderful and caring in our time of extreme grief. They went through every step with us and helped us with the process with such compassion that our family will be forever grateful!!"
Verified Cremation Customer
October 2020
"Glen and his staff were very professional, Informative, caring, and supportive during this difficult time for our family. I would recommend their services, and Hainstock's Funeral Home to anyone."
Verified Cremation & Memorial Service Customer
September 2020
"Working with Cynthia and the Hainstock's team was truly a comforting experience. Cynthia walked us through the entire process while we were very much in a grieving state. We were able to pay tribute to our family member and honour our cultural & religious traditions without compromise. All of this in a COVID reality."
Verified Burial & Memorial Service Customer
September 2020
"I would like to Thank the Glen & the entire team for their professionalism & support during the entire process . The team was very flexible to our last minute requests & worked to ensure the funeral arrangements/ rituals were manged efficiently . Any issues or problems we encountered were handled in a very timely & effectively ."
Verified Cremation & Memorial Service Customer
September 2020
"Very efficient and compassionate service."
Verified Cremation Customer
September 2020
"I will recommend Hainstock to any family when needed. They are helpful, professionals and handled my husband with dignity."
Verified Burial & Memorial Service Customer
August 2020
"The same comments from the box above - 'Someone was always available to answer questions, the service went beautifully, the staff were all very courteous and caring, there was nothing lacking."
Verified Cremation & Memorial Service Customer
August 2020
"Very professional people very supportive staff"
Verified Burial & Memorial Service Customer
July 2020
"Over all everything was very good. Thanks for everything. ðŸ’"
Verified Cremation & Memorial Service Customer
July 2020
"Cynthia, our Funeral Director, was professional, compassionate, considerate and accommodating. We felt very comfortable and cared for during the whole process. She made the process as straightforward for us as possible. Cynthia carried out all of our wishes exactly as requested, paying close attention to every detail, nothing was missed. Knowing that everything was taken care of as we discussed allowed us to focus our energy on remembering our loved one and connecting with friends and family. All staff that we encountered during the process showed the same level of compassion, respect and professionalism."
Verified Cremation & Memorial Service Customer
June 2020
"Knowledgeable and Professional and Compassionate. Care and attention to detail and family's needs. Cynthia was absolutely excellent in all regards."
Verified Cremation Customer
June 2020
"Very cooperative, compassionate, and helpful. I love all of them."
Verified Cremation & Memorial Service Customer
June 2020
"Hainstock is professional, compassionate, and fairly priced in comparison to some other companies in our experience. We have had many opportunities to use their services, and have always been met with warmth and kindness as they guided us through the process. Heart felt Thanks."
Verified Cremation Customer
April 2020
"The staff at Hainstocks funeral, were very helpful, kind, caring and very professional."
Verified Cremation Customer
April 2020
"Planning the funeral of a loved one is difficult. From my first call and every touch point in between I felt the care of the staff for me and for my husband. I wasn't inundated with questions, choices, decisions and costs. Time was spent understanding our needs and those things that were important to celebrate the life we lost. This was the information that was provided to me, making the decisions easier. I made a special and unique request which they readily undertook. While I hope I never need Hainstock's service again, if the need did arise, I would definitely Trust them to care for and honour my loved one."
Verified Cremation & Memorial Service Customer
March 2020
"Very friendly staff"
Verified Cremation & Memorial Service Customer
February 2020
"Wonderful respectful care and service. Would highly recommend."
Verified Cremation Customer
January 2020
"Experience for our family was found to be relaxed, well planned and any needs or issues related to how our family wished to deal with the loved one lost was understood by the home and were handled by them in a professional manner."
Verified Cremation Customer
January 2020
"Overall our experience was great except the problem with the audio staff."
Verified Burial & Memorial Service Customer
December 2019
"Services were outstanding."
Verified Cremation & Memorial Service Customer
December 2019
"Wonderful, caring and personal service.....the service staff in the kitchen were excellent....would definitely recommend.....lovely space......we never felt in a hurry to leave after the service.....we were treated like family.....thank you to all!!!! Scott is a wonderful director in training!!!!!!"
Verified Cremation & Memorial Service Customer
November 2019
"You can share anything I wrote...please leave it without my name or only Tammy or something..."
Verified Cremation & Memorial Service Customer
October 2019
"The total experience was flawless. I would highly recommend Hainstocks to anyone."
Verified Cremation Customer
October 2019
"Glen and Scott were not only exceedingly professional but also incredibly kind, sincere and genuine in their respect and consideration of our emotions at such a difficult time. They showed a great deal of compassion, respect and genuine sincerity when negotiating us through the steps that needed to be taken and were always incredibly supportive and considerate while doing so. Thank you so much again Glen and Scott for helping us through this difficult time in our lives! We can't tell you how much we appreciate all that you did for us."
Verified Cremation Customer
October 2019
"The staff at Hainstock and sons went over the top to be make sure my mother was handled with dignity and respect. They explained every detail to me on the process of cremation. I felt comfort and ease knowing my mother would be cared for properly. I would recommend Hanstock and sons to anyone looking for the peace of mind when dealing with there loved ones. Teresa Weber"
Verified Cremation Customer
October 2019
"Funerals of loved ones are never easy, but Hainstock made the experience comforting and dignified, everyone and everything was up to par. From the bottom of our heart, thank you for everything."
Verified Cremation & Memorial Service Customer
September 2019
"All staffs in Hainstocks have been very compassionate and accommodating in helping us go through the process. It is difficult loosing someone beloved to us but they make it easy for us. And have provided a very memorable timetable service for our father. Special mention to the Oneroom they have created for our family who can't attend the service and have seen the service even out of the country. Our family and friends were amazed. Thank you Hainstock ðŸ™"
Verified Cremation & Memorial Service Customer
September 2019
"The staff were very considerate, friendly, helpful and professional. Would definitely recommend and use your services again."
Verified Cremation & Memorial Service Customer
September 2019
"I AM SO VERY PLEASED WITH MY EXPERIENCE. CHARLANE WAS VERY PROFESSIONAL AND UNDERSTOOD OUR NEEDS WITHOUT UPSELLING & FAULTING AND LUNCH WERE LOVELY LUNCH STAFF WERE KIND. JUST OTHER SIGHT SENSE OF HUMOUR"
Verified Cremation Customer
June 2019
"THE STAFF WAS KIND AND FRIENDLY. THERE WAS NO PRESURE, JUST A KNOWLEDGABLE PRESENTATION OF SERVICES AVAILABLE."
Verified Cremation Customer
May 2019
"I FOUND OUT THAT THE WHOLE STAFF ARE PROFESSIONALS, COURTEOUS, COMPASSIONATE AND HELPFUL & I REALLY APPRECIATE THEIR SERVICE! THANK YOU FOR THE STAFF!"
Verified Cremation & Memorial Service Customer
April 2019
"THIS IS A VERY CLEAN AND RESPECTABLE ENVIRONMENT! ... IS RESPECTED. EASY TO TALK WITH. MY EXPERIENCE WAS KIND AND EASY."
Verified Cremation Customer
March 2019
"STAFF WAS SO KIND, UNDERSTANDING AND VERY PROFESSIONAL. WOULD HIGHLY RECOMMEND HAINSTOCK."
Verified Burial & Memorial Service Customer
March 2019
"SERVICE WAS AWSOME! AND TRULY PROVIDED. THE DIGNITY MY WIFE ULTIMATELY DESERVED! THANKS!"
Verified Cremation & Memorial Service Customer
March 2019
"VERY KIND PERSON. CARING AND HELPED US GREATLY THRU THE MOST DIFFICULT TIME WE WILL EVER EXPERIENCE"
Verified Cremation Customer
January 2019
"EVERYTHING WENT SMOOTHLY. ALL THE STAFF WERE GRACIOUS AND APPROPRIATE"
Verified Burial & Memorial Service Customer
December 2018
"I FELT MY MOM WAS IN GOOD HANDS. DIGNITY WAS SO HELPFUL AND PROFESSIONAL. THANK YOU."
Verified Cremation Customer
December 2018
"SO MANY PEOPLE WHO WERE AT THE CELEBRATION OF LIFE OF MY DAUGHTER WERE REALLY IMPRESSED WITH THE SERVICE TO SAY GOOD BYE, THE ROOM WAS ..."
Verified Cremation & Memorial Service Customer
November 2018
"THE FUNERAL HOME LOOKS GOOD. THE STAFF IS PROFESSIONAL THEY WERE PASSIONATE. SERIOUS AND QUICK RESPONDED."
Verified Burial & Memorial Service Customer
October 2018
"VERY ACCOMODATING AND COMPASSIONATE. STAFF ASSISTED AS BEST AS THEY COULD."
Verified Cremation & Memorial Service Customer
July 2018
"overall everything was great. thanks"
Verified Cremation & Memorial Service Customer
June 2018
"WE WERE PROVIDED WITH A CARE THAT MADE A VERY DIFFICULT SITUATION SO MUCH EASIER."
Verified Burial & Memorial Service Customer
May 2018
"OVERALL SATISFIED."
Verified Burial & Memorial Service Customer
April 2018