Verified Customer Reviews
"This is the 3rd time our family has had to use a funeral home, and we wouldn't go anywhere but Demaine."
Verified Cremation & Memorial Service Customer
May 2021
"Demaine funeral home did an exceptional job for us, from the first phone call thru the service. They were responsive to emails and calls. Even though our event occurred during the pandemic, they made this experience as good as it could be. We had a virtual service and the Facebook platform Demaine uses blocked our chosen music due to copy rights, which was disappointing since our presentation was set to music. But those who watched remotely said it was a good service and we shared the presentation, with music, with them later. This was not Demaine's fault; it was a Facebook limitation and one that we knew might occur. Perhaps a different platform for virtual services might eliminate this issue. At any rate, we were highly satisfied with the whole process and recommend their services."
Verified Cremation & Memorial Service Customer
May 2021
"Brandon was exceptional in his delivery of services, recommendations and in doing what he promised, especially during a very emotional time. Delivery was prompt in meeting our timelines without any pressure and communication was exceptional. Our family has been very pleased with the Director and Staff of Demaine Funeral Home at the Fairfax location."
Verified Customer
February 2021
"Staff bent over backwards to assist. Took on all arrangements for eventual burial. Would definitely use them again"
Verified Burial & Memorial Service Customer
February 2021
"The funeral director, Jennifer, was very kind and helpful planning my father's service and funeral arrangements. Any time I reached out with a question or clarification she responded immediately and professionally. I would highly recommend Dignity!"
Verified Burial & Memorial Service Customer
February 2021
"The staffs guidance through the little details along with the major ones was so helpful. They contacted Arlington Cemetery for my husband's Military internment. They provided me with information that I needed and let me grieve and take care of my family."
Verified Cremation Customer
January 2021
"We were told that the service was hard to hear online."
Verified Cremation & Memorial Service Customer
December 2020
"Thanks for your services"
Verified Cremation Customer
December 2020
"It's about the best one can expect given the 'function.'"
Verified Burial & Memorial Service Customer
October 2020
"Brandon Yeckel was the Fairfax, VA representative that worked with us. He was phenomenal! He was gentle and kind and bent over backwards to make our wishes a reality. Brandon understood our pain and took the stress of funeral arrangements off our shoulders. Thank you Brandon."
Verified Cremation Customer
September 2020
"Brandon was very kind and professional. He made a very difficult time easier to bear."
Verified Cremation Customer
September 2020
"David Meredith and his team at Demaine Fairfax were so professional and compassionate in dealing with the loss of my father. Making the arrangements was a lovely experience, despite the circumstances. And the memorial service was perfect - personalized and dignified. And having the opportunity to livestream the service was ideal, since we did not want to endanger anyone's health by attending in person due to the pandemic."
Verified Cremation & Memorial Service Customer
September 2020
"Funeral Directors are generally strangers who only come into your life for a specific reason -- our experience at Demaine felt more like the support and help of family friends than that of strangers, a real credit to Demaine and its staff."
Verified Customer
August 2020
"Thank you for your exceptional care."
Verified Cremation Customer
August 2020
"David Meredith's professionalism, compassion and empathy are very impressive."
Verified Cremation & Memorial Service Customer
July 2020
"The staff are wonderful, and very professional. The care and kindness they provided to us made it easier to get everything done."
Verified Cremation & Memorial Service Customer
July 2020
"Very professional, companionate staff. I was given time to make my arrangements without pressure. Choices were offered for the different services, but there was no pressure to choose. The viewing was more than I expected, I was impressed with the arrangement, it was dignified and serene."
Verified Cremation Customer
May 2020
"Working with Demaine Funeral Home was a great experience in a difficult time. The staff that came to pick up my Mother, did so with great compassion and care, communicating about what they were doing and about what would happen next. And the following day, when Janie, the funeral director called, she also communicated with great care and kindness. She walked me through everything in great detail, and kept in contact as arrangements progressed. I really appreciated her level of service."
Verified Cremation Customer
May 2020
"We were very appreciative of the kindness and consideration of the staff and the funeral director, Benjamin. Our father passed away during the outbreak of the Coronavirus-19, so I am sure it was a challenging time for a funeral home. We felt none of the pressure, that the funeral home was likely feeling at such a difficult time for everyone. Our questions and concerns were addressed quickly, thoroughly, and compassionately. We would definitely recommend Demaine Funeral Home in Fairfax to others."
Verified Cremation Customer
April 2020
"Benjamin and the team at Demaine Funeral Home in Fairfax were outstanding. All of the staff were professional, responsive, caring and sensitive. Benjamin listened to our concerns, answered our questions, and guided us through the process so we stayed on track and were able to make the necessary decisions and meet all of the deadlines. We very much appreciated everyone's efforts, kindness, and support. It made a difficult time much more pleasant."
Verified Customer
February 2020
"I experienced the deaths of my brother and father in less than a 10 month period. Demaine and its employees made the process easy to arrange both funerals. My compliments to Janie for making this a professional and easy process."
Verified Cremation Customer
February 2020
"My Mom preplanned for her funeral and burial through Demaine many years ago. At the time of her death, everything went flawlessly and there was no change in the fees she paid many years ago."
Verified Burial & Memorial Service Customer
January 2020
"Ben, and all the staff at Demaine, anticipated every need at a time when I and my family were grieving and under stress. They paid attention to details that I wouldn't have considered, for example, they collected the cards from the flower arrangements and noted what was sent. This made my thank yous so much easier."
Verified Burial & Memorial Service Customer
January 2020
"I found Ben and his team responsive, professional, warm and efficient. During a trying time they did everything possible to take the burden from us. I highly recommend Demaine."
Verified Cremation & Memorial Service Customer
January 2020
"Everyone was outstanding!!!"
Verified Burial & Memorial Service Customer
December 2019
"Many choices were presented to us while planning the funeral but in the end we had no pressure from the funeral home staff. Our family had the type of funeral that fit our needs for our deceased mother."
Verified Cremation Customer
December 2019
"I have entrusted the Demaine Funeral Home (previously Everly Funeral Home) in Fairfax with the care of my son and my wife. When I needed care for my son, I shopped around and found others lacking. After my wife's passing, I started at Demaine and am very pleased. Their tradition of care and commitment to service for family members are highly recommended."
Verified Cremation Customer
December 2019
"While the price was dropped considerably for our newborn daughters service, payment was expected up front and this was not communicated beforehand and no information was offered in a payment plan. For those who lose children or experience a sudden loss they weren't prepared to save for, I think offering some time for payment to be made or a payment plan would be very helpful."
Verified Burial & Memorial Service Customer
November 2019
"The downstairs meeting area near the monitor felt very dark in the back. Consider adding more colored lighting and artificial plants. Also, the flooding/staining on the floor and carpet detracts from the professionalism of the business. Janie is amazing!"
Verified Cremation Customer
August 2019
"Our funeral director, Janie, was extremely professional, kind and responsive. Our family especially appreciated that there was no pressure to add to the arrangements my mother made many years before her death."
Verified Cremation Customer
August 2019
"At such a difficult time, Janie listened, made suggestions and made us aware of procedures and time frames we were not aware of so that we could adjust our time frames. Janie was like a 'hug' throughout all the preparations."
Verified Cremation Customer
August 2019
"Fourteen years ago, I scheduled two services for my son and my father. I thought Everly's was fantastic! I was worried about the new ownership, Demaine, since it was no longer a family business, but part of Dignity. I have to say, I was extremely pleased with the entire staff and the event! Each and every part of the planning and event ran smoothly and we were treated so nicely. A very professional and caring staff, especially Janie Dell."
Verified Burial & Memorial Service Customer
August 2019
"THE SERVICE WAS WONDERFUL"
Verified Burial & Memorial Service Customer
June 2019
"DEMANIES HAS ALWAYS BEEN OUR FAMILY CHOICE THROUGHOUT THE YEARS. WE HAVE USED THE SPRINGFIELD FACILITY. THIS WAS FIRST TIME FOR FAIRFAX"
Verified Cremation Customer
May 2019
"WE WERE EXCEPTIONALY PLEASED WITH THE SERVICE PROVIDED."
Verified Cremation Customer
April 2019
"EVERYONE WAS FANTASTIC!"
Verified Burial & Memorial Service Customer
March 2019
"DECEPTIVE REGARDING PRICING OF IDENTITY PROTECTION OPTION"
Verified Cremation Customer
March 2019
"ALL THE STAFF OF DEMAINE FUNERAL HOME, WERE VERY CARING RESPECTFULL AND SUPPORTIVE. SINCE WE STARTED THE PROCESS OF MY HUSBAND SERVICES"
Verified Burial & Memorial Service Customer
October 2018
"HAVE USED DEMAINE FUNERAL HOME ON 2 OCCASSIONS-BOTH WERE OUTSTANDING"
Verified Burial & Memorial Service Customer
July 2018
"THE ROOM OF THE VIEWING WAS VERY HOT. THE STAFF TURNED ON THE A/C, BUT THE CROWDED ROOM WAS STIFLING HOT."
Verified Burial & Memorial Service Customer
May 2018
"SIMPLY THE BEST"
Verified Burial Customer
April 2018
"SERVICE WAS WONDERFUL THEY WERE VERY ACCOMMODATING WHICH WAS SO APPRECIATED AS I WAS FROM FLORIDA SO DOING EVERYTHING LONG DISTANCE."
Verified Burial & Memorial Service Customer
February 2018