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About

Jones, Rich and Barnes Funeral Home has proudly served the Portland, Maine, community for more than 170 years. Our funeral home has earned a longstanding reputation for helping all families in the greater Portland area with their funeral and cremation needs.

Our Portland funeral home

Sitting area at Jones, Rich & Barnes Funeral Home With a focus on personal service, all of our funeral and memorial services are designed to meet the needs of our grieving families. We understand that losing a love one is a difficult experience and provide families with ways to receive comfort while honoring their loved one.

Jones, Rich and Barnes Funeral Home features tastefully decorated areas with comfortable seating, so our families have the time they need to sit with family and friends. We also have visitation rooms suitable for smaller gatherings, as well as outdoor ramps for those with alternate needs.

Personal service options

We know each life is unique, and each one of us has a story to tell. That's why our dedicated team will work with you to create something that showcases your loved one's characteristics, passions and achievements. In addition to celebrating their life, our custom burial and cremation services also provide comfort to families during this difficult time.

History

Chapel at Jones, Rich & Barnes Funeral Home Jones, Rich and Barnes Funeral Home has long been known for quality funeral services and welcomes all families with compassion and care.“We have a longstanding relationship with the community and are proud that, since 1838, we have served the families of Portland,” said Erik Tiner, manager of Jones, Rich and Barnes Funeral Home.

The Portland funeral home was originally founded as SS Rich and Son Funeral Home in 1838 by Samual Snow Rich. The business operated at facilities on Pearl Street, Exchange Street and Mellen Street before a new funeral home was constructed on Woodford Street in 1959.

Growing to better serve Portland

At the time of the move, the new Portland funeral home became Jones and Rich Funeral Home, as Edward C. Jones became part-owner along with his father-in-law, Irving Rich. After the death of Jones in 1974, his widow, Elizabeth “Betty” Rich Jones, and her son, David Jones, took over the business.

In 1979, the company purchased Hutchins Funeral Home and became Jones, Rich and Hutchins Funeral Home. Mrs. Jones died in 1983, and David Jones and Robert Barnes assumed the responsibility to operate the firm. In 1999, the location joined the network of Dignity Memorial® providers. Today, David Jones and Robert Barnes both serve as vice presidents.

Continuing our care

Service room at Jones, Rich & Barnes Funeral Home On January 17, 2017, Jones, Rich and Hutchins Funeral Home unveiled a new name: Jones, Rich and Barnes Funeral Home, recognizing the continued leadership of industry veteran Robert Barnes, a certified funeral service practitioner and vice president of the firm. Barnes, a licensed funeral director, has a long history with the funeral home dating back to 1975.

"We are honored to have Robert, who is well-known for his involvement in the Portland community along with his passion for serving families, on staff with a very involved role at the funeral home," said Erik Tiner. "We look forward to providing families with the quality, caring service they expect, while offering them personal funeral services."

Contact us

Everyone at Jones, Rich and Barnes Funeral Home is committed to helping our families with compassionate, professional and personal service. Please contact us if you have an immediate need or would like to learn more about our services.

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Amenities

Location

Flexible event space
Facility is available to host your personal events
Large capacity chapel
Recently renovated
Flexible chapel space
Our chapel can be used for hosting your religious events
Pet-friendly

Cremation

Cremation remembrance jewelry
Cremation viewing suite
Option for home delivery of ashes
Option for mail delivery of ashes
Sent through postal mail service, signature required. Expect delays in Canada due to Covid-19 restrictions on mail requiring a signature.
Scattering assistance

Service

Catered events
Large reception area
Event planning
Services available to support planning events
Arrangements by phone and email
complete funeral planning without needing a funeral home visit
Tribute video production
Services available to create a tribute video for the service or obituary from photos and videos.
Audio and video equipment
Popular music selections
White limousines
Police escort available

Religious & Cultural

Multicultural funerals
Latin music selections
Incense burning
Ritual washing
Kosher catering

Other

100% Service Guarantee
Livestreaming of services

How may we help you?

Plan Ahead

A death has occurred or is near

Every Detail Remembered

An experience like no other, carefully crafted by our caring planning team.

Our Venues

Our welcoming and comfortable funeral chapels can be customized to fit your needs.

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Cemetery & Cremation Property

A final resting place that reflects a unique life and legacy for generations to come.

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Personalized Catered Receptions

From desserts and appetizers to a sit-down meal, we can arrange it all.

Pricing Starts At 250

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Our Collections

A lasting remembrance as unique and special as the individual it represents.

Pricing Starts At 195

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View All Products & Services

Create an unforgettable memorial that perfectly reflects the life lived.

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Plan a Simple Cremation

Simple can still mean exceptional. Let us show you how.

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Express your sympathy with flowers & gifts

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Remember the one you love

Honour the memory of your loved one with cemetery flower placement.

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Express your sympathy with flowers & gifts

View arrangements

Remember the one you love

Honour the memory of your loved one with cemetery flower placement. You choose the flowers. You choose the months. We do the rest.

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Express your sympathy with flowers & gifts

View arrangements

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our other locations.

Express your sympathy with flowers & gifts

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Ratings & Reviews

4.7

310 Ratings

Staff

4.7

Arrangement

4.7

Cleanliness

4.7

Visitation & Service

4.7

79%

13%

4.7

310 Ratings

Staff

4.7

Arrangement

4.7

Cleanliness

4.7

Visitation & Service

4.7

79%

13%

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"Very happy with our experience.It was just as we had wished it would be."

Verified customer reviews Verified Customer

April 2022

"From the first call, the meeting with John and the last phone call, all went very well. I am very pleased with the care they gave my father. Even though they warned me that he wouldn't look normal due to the time he was found. They fixed so he look presentable and I could tell it was my dad. Thank your kindness and professionalism during such a sa

d time. It did help that my dad had a Pre Need in advance, my wife and I will do that soon and recommend it to all families, it helps the family who has lost their loved one and takes the pressure off them, hard to make arraignments while grieving."

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Verified customer reviews Verified Customer

March 2022

"The staff was very professional at all times. We couldn't have asked for a better experience during a very difficult time."

Verified customer reviews Verified Cremation & Memorial Service Customer

February 2022

"Everyone we interacted with was so kind, compassionate, and thorough in handling all the details with care and consideration. Having Nate Colson to guide us through the process and ensure all those details were attended to, and the staff that helped him do so, was appreciated beyond measure and took such a weight off especially in a time of grievi

ng. What struck me the most was the incredible job that was done with our loved one's hair and makeup, she looked so peaceful and as much like herself as possible, which is truly skillful and such a blessing for our last viewing. I cant express how much that meant to us. Also, the Reverend that Nate put us in touch with did a wonderful job, as did the florist. When we returned for the catered lunch, the staff had created a lovely display of the framed pictures we brought, plus they created a wonderful slide show and food presentation. Our loved one was known for her innate kindness, elegance and grace; and every aspect of the staff's handling of the details, presentation/set up, etc from her celebration of life service through to the burial service reflected that. Knowing your loved one is being given that level of care, respect and consideration for this last aspect of their life is critical. The same was true when Jones Rich & Barnes handled the services for other loved ones in our family forty and fifty years ago, which is why we returned. Making the pre-paid arrangements was also a help emotionally and financially. It is not easy emotionally to take that step, but ensures you/your loved ones have the peace of mind knowing your final affairs are attended to and reflect your wishes. We learned from experience it is far more difficult trying to make those decisions after the passing."

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Verified customer reviews Verified Burial & Memorial Service Customer

February 2022