Verified Customer Reviews
"Patrick was very professional, patient and kind..he went beyond what was expected. Thank you! Gerry made sure our needs were met in a timely, professional manner. Thanks to everyone at Hamilton who helped, very much appreciated."
Verified Burial & Memorial Service Customer
April 2021
"Would highly recommend Hamilton Harron, Gerry and her staff were excellent and made a very difficult and emotional time less stressful."
Verified Burial & Memorial Service Customer
April 2021
"All the staffs were extremely helpful, passionate and courteous. We are very grateful for their kindness and efforts during this difficult time. Thank you so very much."
Verified Burial & Memorial Service Customer
March 2021
"Kaz was really great with us during the whole affair. Very sensitive, considerate, and professional. Thanks Kaz, Keith, and the whole Hamilton Harron team!"
Verified Burial & Memorial Service Customer
January 2021
"Wonderful support provided by Funeral Director Keith Louw. Thank you."
Verified Burial & Memorial Service Customer
December 2020
"Gerry was so compassionate and very professional. What a kind lovely lady. We felt that we had known her for a long time. All the staff were very professional and compassionate as well. Thank you for the amazing work you all do. It is very much appreciated."
Verified Burial & Memorial Service Customer
December 2020
"The level of compassion and assistance to answer our questions about the funeral was above average. It was a blessings to have felt such care and comfort at this most difficult time."
Verified Burial & Memorial Service Customer
November 2020
"Geraldine (Gerry) Haslet, the Funeral Director from Hamilton Harron Funeral Home thoughtfully and resourcefully managed the key details associated with the overall process. This included details that aren't self-evident when a death is unexpectedly thrust upon you and your family. Our service plan, including a website along that incorporated rolling photography and an eccentric homemade music video celebrating the loved-one that we lost, were set-up and unveiled with astonishing efficiency. The multitude of additional changes that we requested as we negotiated our way through the process, enveloped in a kind of anguished fog that surrounds families during life's most painful moments, each of which were symbolically significant to us but in practical terms reflected extra work, were met with patience, grace and instantaneous response by the Hamilton Harron team. They took pressure away rather than add it to an already strained family, were particularly solution-oriented even when the inevitable challenges of life seemed to cascade (such as planning a gathering of people during the current epidemiological crisis). As counter-intuitive as it may seem, I found myself smiling and feeling a sense of relief, anticipating something helpful rather than another problem to solve, whenever I was contacted by a member of their team."
Verified Burial & Memorial Service Customer
November 2020
"Great experience. Will use again."
Verified Burial & Memorial Service Customer
November 2020
"Well, never having been responsible for arranging a funeral for anyone before, I expected the process to be a lot more arduous and painful, and generally full of hurdles, so I was particularly surprised after meeting Geraldine to find out that it was absolutely the smoothest process I could ever have imagined... well beyond my expectations in fact. One aspect in particular was that Geraldine was never in a rush.... she was always wonderfully calm and relaxed, and showed such genuine empathy for the loss I was experiencing. This made a world of difference, as at that point I was in an extremely high state of anxiety. Suddenly it felt like such a great relief to simply be at Hamilton Harron...the complete opposite of what I had envisioned."
Verified Burial & Memorial Service Customer
October 2020
"Doug was an amazing funeral director. I can't say enough good things about him. Doug was very accommodating but firm. Because of covid we weren't allowed to have more than one person down at the cremation centre (person pushing the button). Usually a priest would recite some mantras and then the button would be pushed by a loved one. The priest wasn't allowed to be down there so I was there and all the mantras were on my phone. Doug held up my phone so I could read them before pushing the button. Doug also advised us of fire regulations and made us abide by them in a fair manner. I'm sure the other funeral directors here are just as helpful... 10/10 for everything. The photo of my mother they created was amazing as well."
Verified Burial & Memorial Service Customer
October 2020
"The Hamilton Harron staff and facilities went beyond our expectations. Thank you for everything we are very happy with the service provided."
Verified Burial & Memorial Service Customer
October 2020
"Geraldine and her team were extremely patient and helpful. She was very detailed oriented and made sure everything was taken care of."
Verified Burial & Memorial Service Customer
September 2020
"Our family is very happy that the funeral service could be smoothly conducted in traditional Chinese style. Every request was carefully met by the funeral director Gerry and her staff. We feel being well looked after at all times. The Regent mahogany casket for our deceased father was extraordinary beautiful."
Verified Burial & Memorial Service Customer
September 2020
"Keith was very accommodating and very detailed whenever we have some concerns. We really appreciate his patience explaining to us. We were very happy meeting with him."
Verified Burial & Memorial Service Customer
September 2020
"Keith & Doug were both very professional. It was a very overwhelming process on top of having to grieve for a loved one but Keith answered all our questions in a timely manner."
Verified Burial & Memorial Service Customer
August 2020
"My daughters passing was so unexpected that we were in a state of shock. We live in a different province from where she passed. I was referred to Hamilton Harron via a funeral service facility in my city. There were several matters in play in regards to procedures, documentation that I had no idea how to begin. I have disabilities that make travel an issue however, everything was handled with such grace. The quotation for all services rendered was completely as originally agreed. i would highly recommend Hamilton Harron."
Verified Burial & Memorial Service Customer
August 2020
"The arrangement was well organized! They dealt with the restrictions imposed by the COVID-19 infections very well."
Verified Burial & Memorial Service Customer
July 2020
"The only issue was the streaming service was not provided and we had to get outside vendor"
Verified Burial & Memorial Service Customer
June 2020
"I would definitely and highly recommend using Hamilton Harron if you've lost someone you love....they do such an awesome job of giving you space and understanding your emotions especially at a time when you're emotional and sometimes can't register info. coming at you head on....they are patient with you and answer all your questions even after you've asked it a few times... This is a place you want the person you love to be respected and I saw it happen here with my beautiful mum....for which my family will always be grateful for. Thank You Hamilton Harron."
Verified Burial & Memorial Service Customer
June 2020
"Staff are very respectful of individual requests from family members and take emotions into consideration. From the first phone call and meeting I never felt I was under any pressure. Everything was presented in matter of fact way and staff made accommodations to a few special requests."
Verified Burial & Memorial Service Customer
June 2020
"I would highly recommend Hamilton Funeral Home for the no pressure and very helpful staff and very comforting atmosphere specially in this time of Covid19 pandemic. Thank you."
Verified Burial & Memorial Service Customer
May 2020
"Outstanding service with the professional and respectful staff."
Verified Burial & Memorial Service Customer
March 2020
"Our assigned FD showed us that he genuinely cares. He demonstrated this through not only his professionalism and experience but through his own personal touch. He gave me comfort in knowing I could leave everything in his hands and that everything would work out the way it should. When it came to costs and payments, I was never pressured about it. If anything it was the opposite. I was constantly reminded that these things can be taken care of later and not to worry too much about it. When the time came there was still no pressure on their end. Everytime I spoke with a member of the team I was always asked how not only I was doing but my children as well. At the end of the service we had a tough time leaving my mother and although it was past the allotted timeframe, every member of the assigned team stayed behind to see us off. Not a single person interrupted me, reminded me or pressured me to wrap things up. Following my mothers service she was sent back home to the Philippines to be laid to rest. This process was not only cost efficient but made to be extremely easier than I had expected. When I was told that they would take care of everything they really meant it. The most I had to do was provide my mothers Canadian passport or any if that. I can not recall a single issue or error occurring and if ever needed, I know exactly who to go to should I require these services again. There is no doubt in my mind that this is where I would go."
Verified Burial & Memorial Service Customer
March 2020
"I HAVE USED HAMILTON HARRON FOR BOTH MY PARENTS AND THEY MAKE A DIFFICULT PERIOD SO MUCH EASIER."
Verified Burial & Memorial Service Customer
February 2020
"The Funeral Home is nice and clean, the service was really what we wanted, we were very impressed with the everlasting memorial and the obituary, it was a befitting sorrowful farewell to a loving husband, a dear father, and a best friend to my daughter."
Verified Burial & Memorial Service Customer
February 2020
"Hamilton Harron Funeral Home provided our family with exceptional care, graciousness and professionalism. Both our parent's passed within 5 months of each other and the Hamilton Harron funeral director and team were outstanding in their support. We highly recommend their services."
Verified Burial & Memorial Service Customer
February 2020
"The associates were caring and respectful. They were accommodating and there was no pressure whatsoever."
Verified Burial & Memorial Service Customer
December 2019
"Ian and the staff at Hamilton Harron went above and beyond for my husbands funeral and I am grateful for their service."
Verified Burial & Memorial Service Customer
November 2019
"Hamilton is a place you can trust, when you're mourning."
Verified Burial & Memorial Service Customer
October 2019
"They provided excellent and caring services for our family. We highly recommend this funeral home and the Funeral Director Keith."
Verified Burial & Memorial Service Customer
September 2019
"Very professional and friendly staff. The process was easy and stress-free. I would recommend their services."
Verified Burial & Memorial Service Customer
September 2019
"STAFF WERE VERY HELPFUL AND PROFESSIONAL"
Verified Burial & Memorial Service Customer
July 2019
"SMALL SIZE OF THIS FUNERAL HOME ALONG WITH CONVENIENCE OF ABUNDANT PARKING SPOTS MAKES THIS AN IDEAL PLACE FOR FUNERALS WHOSE THERE WILL BE MANY ELDERLY ATTENDING."
Verified Burial & Memorial Service Customer
July 2019
"FOR FUTURE SERVICES, THE DIRECTOR SHOULD HAVE A CHECKLIST TO MAKE SURE HE DOSENT FORGET THE REQUESTS I. E FORGOT TO PUT EARRINGS ON DECEASED NO ARMBANDS TILL THE END OF SERVICE, INTERMENT PAPERS WERE NOT DONE ON TIME."
Verified Burial & Memorial Service Customer
May 2019
"WE WERE VERY PLEASED WITH THE PROFESSIONALISM OF THE STAFF AND HOW WELL OUR FAMILY WAS TREATED DURING THE PLANNING PROCESS AND THE SERVICE. WE WOULD HIGHLY RECOMMEND THIS FUNERAL HOME TO ANYONE PLANNING A SERVICE."
Verified Burial & Memorial Service Customer
December 2018
"ALL MY RELATIVES USED THIS HOME FROM GRANDPARENT, UNCLE & AUNTS MY MOM & DAD MY WIFE PARENTS, WOULD ALWAYS USE THIS HOME"
Verified Burial & Memorial Service Customer
October 2018
"IT WAS OUTSTANDING - I HAVE GIVEN MY FUTURE ARRANGEMENT TO THEM."
Verified Burial & Memorial Service Customer
September 2018
"WE GREATLY APPRECIATE YOUR EXCELLENT SERVICE AND SUPPORT IN THE TIME OF LOSS OF MY HUSBAND. YOUR PROFESSIONALISM AND CONCERN REFLECTED EACH AND EVERY ARRANGEMENT ON THAT DAY."
Verified Burial & Memorial Service Customer
June 2018
"MY FAMILY HAD A GOOD EXPERIENCE AND VERY SATISFIED WITH THE FUNERAL ARRANGEMENT. ALL OUR EXPECTATIONS WERE MET. GREAT SERVICE."
Verified Burial & Memorial Service Customer
May 2018
"I FELT GREAT TO HAVE YOUR SERVICE"
Verified Burial & Memorial Service Customer
April 2018
"CANT THINK OF ANYTHING RIGHT NOW. BUT I DO HAVE ONLY POSITIVE THINGS TO SAY ABOUT THE SERVICE."
Verified Burial & Memorial Service Customer
April 2018
