Hardage-Giddens Oaklawn Chapel & Oaklawn Cemetery

4801 San Jose Blvd, Jacksonville, FL


Norma Sue Williams

4 July , 19366 September , 2019

Norma Sue Williams died September 6, 2019 in Jacksonville, FL, her home for the past 35 years. She was the beloved wife of John H. (Jack) Williams, Jr, the treasured mother of Phyllis and Lisa, and the adored grandma to her grandchildren and great grandchildren.

Norma Sue Miller was born on July 4, 1936 in Nashville, TN. She met her husband Jack while still in high school. Norma went on to nursing school through Baptist Hospital in Nashville and became a registered nurse, while Jack attended and graduated from Belmont College (now Belmont University).

Norma and Jack were married in March 1959; they celebrated their 60th wedding anniversary this year. Norma worked as a registered nurse in pediatric surgery until their daughter was born; it was then she found her true calling as a devoted wife, loving mother, and eventually, grandmother and great-grandmother.

While Jack’s work resulted in moves to Chicago, Birmingham, Nashville and ultimately to Jacksonville, Norma worked tirelessly to provide a home filled with warmth, faith and always, good food. In addition to assisting in her daughters’ schools and extracurricular pursuits, Norma was an active volunteer in the libraries, youth programs, and support for the elderly in the Baptist church wherever they lived, and in the local hospitals as well. Here in Jacksonville, Norma was a familiar sight at Baptist Hospital as a ‘Pink Lady’ for many years. Norma’s limitless devotion to her family continued as their children became adults and started their own families—she presided over the annual Williams family beach vacation as it grew to include four generations. She cherished all the moments that her family was together and made every effort to make their time memorable.

Left to mourn Norma’s passing are her husband, Jack; daughters Phyllis (Garry) Askew of Brentwood, TN and Lisa (Gary) Mayes of Madison, AL; grandchildren Tyler Askew, Garrett (Trisha) Askew, Lauren Askew, Kyle (Brooke) Mayes, and Katie (Collin) Brasher; great-grandchildren Madden Mayes, Brooks Brasher and Presley Askew. Her sister Jeanie Cope and sister-in-law Patsy Jolliffe also survive her.

A private family burial was held in Nashville, TN. A memorial service will be held in Jacksonville on Monday, September 16 at 2 p.m. at Hendricks Avenue Baptist Church with Dr. Kyle Reese officiating. Norma battled metastatic breast cancer for fourteen years. In lieu of flowers, donations may be given to the Norma S. Williams Endowment with the Baptist Health Foundation, 841 Prudential Dr., Suite 1300, Jacksonville, FL 32207.

Please Sign the guestbook at www.hardagegiddensoaklawnchapel.com HARDAGE-GIDDENS, THE OAKLAWN CHAPEL, 4801 San Jose Blvd is serving the family


  • Memorial Service Monday, 16 September , 2019
  • Memorial Service Monday, 16 September , 2019


Norma Sue Williams

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Christine Granfield

19 September 2019

Dear Jack and the Williams family,

My deepest condolences to Jack and the entire family at the passing of Norma. Jack and Norma have a very special place in my heart. Both have been such tremendous mentors and selfless supporters of the community. Norma will be remembered and missed very much.

I loved bumping into the two of you at Toscana. Your love for one another was so apparent. Truly inspiring to others.

She is still with you, always.

You all are in my thoughts and prayers,
Chris Granfield

James Miller

17 September 2019

My deepest condolences to Norma's family. Norma was a true lady and a great person. In all my meetings with her I always saw the fusion of Uncle Cliff and Aunt Sue (her parents). Although I really did not see her much in our lives (she was the oldest cousin and I was the youngest-- she lived down south and we lived in Ohio) she always showed such attention when we did meet--that was just her way.

Again all my wishes.

Jim Miller
(Hubert's son)

Kay Lynch

15 September 2019

I have been Norma and Jack's travel agent for 20 plus years. After a couple of trips, I can remember Jack picking me up at my office so that I could meet Norma. I would like to think that our "business" relationship quickly became a "friend" relationship. What a gracious, sweet, unassuming lady Norma was. Even during her trying illnesses, she always kept that upbeat, courageous spirit that never faltered. She was a great prayer warrior to me and with me. Over the years, she and Jack have been there over and over for me when life happens. I am still having trouble processing this great loss to your family and all of her friends. But, I do know that the God of all comfort supplies us with strength to face today and hope to face tomorrow. Rest peacefully in His arms, Norma. With love, Kay and Jim

jack cusick

14 September 2019

My thoughts and prayers are with you and your family.
God Bless
Jack Cusick

Brenda Morgan

13 September 2019

“Sweet” is the word that first comes to my mind when I think about Miss Norma. What a true southern lady...a smile for everyone she meets.

Mr. Williams and family, I’m sorry for your loss.


10 September 2019

So sorry to hear of "Miss Norma's" passing.

We'll always remember her wonderful and loving spirit, and how she made everyone feel so special. Many happy memories with her and Jack at the company functions.

Our condolences to Jack, family, and friends.