Reseñas de clientes verificadas
"If you are looking for a caring and professional funeral home to care for your love one, Cook Walden is for you."
Cliente verificado del servicio funerario y conmemorativo
julio 2021
"My family would HIGHLY RECOMMEND Cook Walden for taking care of you and your lost one during this incredibly difficult time. They are so very caring, understanding and efficient, and deliver more than what you ask for. We only had a short period of time to get things prepared for services, and even last-minute requests were fulfilled with ease..."
Cliente verificado del servicio conmemorativo y de cremación
julio 2021
"Everyone was very caring and calming about helping us plan the funeral. We were given information and allowed time to think things through. All our questions were answered. The meeting the next week after the funeral was especially informative as to what we needed to do next."
Cliente verificado del servicio funerario y conmemorativo
mayo 2021
"Very friendly and professional."
Cliente verificado del servicio funerario y conmemorativo
mayo 2021
"We used the small chappel at the north Austin local. This made for a very comfortable, peaceful event. We had the visitation directly before the funeral. We were allowed to use the public areas for the visitation. The couches, overstuffed chairs, and dining table made it feel like we were at home!! We all wore masks as per covid rules. But no one minded. Most of us wore black masks in honor of our loved one. The casket and flowers were beautiful! The visitation cards turned out lovely. In all, I was proud of the whole event. And I feel my mother would be proud of it too!"
Cliente verificado del servicio funerario y conmemorativo
abril 2021
"Same as above"
Cliente verificado del servicio funerario y conmemorativo
marzo 2021
"Perhaps a look at the audio features for the service bearing in mind the various speakers those listening may be using and the different levels of hearing of the listeners. The iPad livestream didn't perform as well as expected."
Cliente verificado del servicio conmemorativo y de cremación
marzo 2021
"Cook Walden and it's staff did a tremendous job of making my families most difficult day for ever less stressful. Thank you especially to Nathaniel for his patience and answering out of the normal questions."
Cliente verificado del servicio conmemorativo y de cremación
febrero 2021
"Planning for something so special during a time that is so painful seemed to me to be impossible. The staff carried me through step by step and with such patience and understanding. They were so amazing and so very kind. And unbelievably helpful. I never felt neglected or forgotten about."
Cliente verificado del servicio conmemorativo y de cremación
enero 2021
"My experience with Marty was excellent. He was very professional"
Cliente verificado del servicio funerario y conmemorativo
diciembre 2020
"Cook-Walden Funeral Home is a first class organization with a very professional staff that operates in excellence!"
Cliente verificado del servicio funerario y conmemorativo
diciembre 2020
"The staff was very caring and friendly. I had to use them twice in a three month period and the service from the staff was impecable both times."
Cliente de entierro verificado
diciembre 2020
"Cook-Walden provided exceptional, caring service from beginning to end of this process. They are kind, competent, and organized. I hope I don't need their services again any time soon, but when the need arises I will absolutely seek them out again."
Cliente verificado del servicio conmemorativo y de cremación
octubre 2020
"At a minimum, Prearrange your grave site. Prearrangement of your funeral will make your family's duty much, much easier and it hopefully will be less expensive. You can expect to be treated with honesty and care at Cook-Walden."
Cliente verificado
septiembre 2020
"Meghann, Valerie and staff was AMAZING during this time!!! I truly felt special and all of our Family needs have been taken care of and then some!!!"
Cliente de cremación verificado
septiembre 2020
"the entire staff including Meghan, Director was outstanding. Even though experience is very hard, CW made it very easy and transparent. I thought they did an excellent job with my the presentation of my Mom, she was absolutely beautiful."
Cliente verificado del servicio funerario y conmemorativo
septiembre 2020
"Katherine was amazing she is so loving and caring and is still working with us to ensure we are taken care of ! She is the best and your staff is wonderful!"
Cliente verificado del servicio funerario y conmemorativo
septiembre 2020
"Jason and his staff were outstanding. The novel WebX service went off without a hitch and was seen by family and friends throughout the United States and Great Britain. Thank you"
Cliente verificado del servicio conmemorativo y de cremación
septiembre 2020
"Kindness was exemplified by all staff. Very concerned about our wishes and our desire to honor our Mother's life. Her voice had been silenced for the last six months due to Covid regulations but her photo memorial provided her a voice one last time for family and friends. Very well done. Her makeup was soft and not harsh also well done."
Cliente verificado del servicio funerario y conmemorativo
agosto 2020
"The staff are caring and handle all the details correctly."
Cliente de cremación verificado
julio 2020
"You want to use Cook Walden Funeral Services. Very caring and professional. My family from other Texas cities said the arrangements were much better than what they had experienced."
Cliente verificado del servicio funerario y conmemorativo
julio 2020
"We actually did not have a service. My husband was cremated and my daughters and I were in a private room during my husband's cremation."
Cliente de cremación verificado
julio 2020
"Cook-Walden Funeral Home and Cemetery were so helpful through the process. Meghann Willoughby was a joy to work with during this difficult time. She was so compassionate and understanding and definitely had the patience of a saint if I ever needed to change something with the arrangements. Just her sweet voice was calming and helped the whole experience less stressful. I really appreciated all her help! Thank you for all your help! Sincerely, Jan Dodds"
Cliente verificado del servicio funerario y conmemorativo
julio 2020
"For anyone needing this type of service, you will not go wrong using Cook-Walden. They are great and very thorough. Under the circumstances, I had a wonderful experience during this difficult time."
Cliente verificado del servicio funerario y conmemorativo
julio 2020
"I appreciated the sincere concern for my loss and the quick response to meeting our needs."
Cliente de entierro verificado
mayo 2020
"The staff at Cook Waldon were always professional, yet caring. I am so thankful for the personnel that came to take the body, the personnel that prepared my loved one for viewing, and the dignity of retrieving the cremated remains and death certificates. Katherine's guidance thru all of this not once, but twice, was greatly appreciated. Thank you so very much!"
Cliente de cremación verificado
mayo 2020
"The ease of the meeting with Shan and the consummate professionalism of Tom Jensen. Also the overall professionalism shown both at Cook Walden in Austin and the service in San Antonio."
Cliente de entierro verificado
marzo 2020
"The staff at Cook-Walden truly care about the families that require their services. They are there for you in every capacity and never pressure the family in any form or fashion."
Cliente verificado del servicio funerario y conmemorativo
febrero 2020
"Cook Walden was excellent and would recommend them to anyone."
Cliente verificado del servicio funerario y conmemorativo
febrero 2020
"The whole Cook-Walden family was so kind and helpful, but Meghan was outstanding. She made the worst moment of my life as easy as possible. She was caring as well as extremely efficient. Thank you Cook Walden for taking care of my mom and honoring her as we said our final goodbyes."
Cliente verificado del servicio funerario y conmemorativo
noviembre 2019
"Overall Meghan and the rest of the staff were very polite, sensitive and professional that made the planning easy."
Cliente verificado del servicio conmemorativo y de cremación
septiembre 2019
"Everyone at this establishment was extremely professional and courteous during my family and I time of need. They were able to get everything done in a timely, affordable manner and were very thoughtful too."
Cliente de cremación verificado
septiembre 2019
"Meghann Hallberg and her team at Cook Walden made our family feel care for and well taken care of during a most tragic time in our lives. Her kindness and compassion made the funeral planning experience and the service a bit easier to endure. Meghann and her team handled themselves with the utmost professionalism and were on top of everything and we had no worries on the day of the visitation and the funeral service for my husband. Meghann's follow up care is also fantastic. We would highly recommend Meghann Hallberg to anyone that asks, she was a joy for our family during this difficult time."
Cliente verificado del servicio funerario y conmemorativo
agosto 2019
"Cook-Walden Funeral Home is a very beautiful place. It is calm and serenity where I wanted to hold my husband funeral. The only suggestion I would make is that to have some flowers (can be artificial flowers) display at funeral service room so that it does not look so cold and empty when potential clients visit and decide where to hold the funeral."
Cliente verificado del servicio conmemorativo y de cremación
agosto 2019
"This is the third time that Trey Walden and staff has assisted our family with funeral services and each time our experience has been outstanding. We appreciate you and all you did for us during this trying time."
Cliente verificado del servicio funerario y conmemorativo
agosto 2019
"The level of service was outstanding, both professionally and personally."
Cliente de entierro verificado
agosto 2019
"VERY HAPPY WITH THE FUNERAL HOME ARRANGEMENTS!"
Cliente verificado del servicio funerario y conmemorativo
abril 2019
"OUSTANDING! VERY IMPRESSIVE!"
Cliente de cremación verificado
abril 2019
"I may have submitted one answer too quickly. I was carrying out my cousin's prearrangement wishes. There was no service as he requested. This was a simple, no frills cremation."
Cliente de cremación verificado
marzo 2019
"I CANT IMAGINE A BETTER EXPERIENCE. MY MOTHER LOOKED PERFECT AND BEAUTIFUL. THE VIEWING AND SERVICE RAN SMOOTHLY WITHOUT ANY EFFORTS FROM ME OR MY SIBLINGS. THANK YOU!"
Cliente verificado del servicio funerario y conmemorativo
octubre 2018
"OUR EXPERIENCE WAS BEYOND PERFECT! EVERY SINGLE PERSON WE ENCOUNTERED WAS GRACIOUS, COMPASSIONATE & PROFESSIONAL. THE EXPERIENCE WAS 100% SPOT ON & CONTINUED TO BELONG AFTER! THANKS SO VERY MUCH!"
Cliente verificado del servicio funerario y conmemorativo
septiembre 2018
"VERY PROFESSIONAL STAFF"
Cliente verificado del servicio funerario y conmemorativo
septiembre 2018
"EVERYONE WAS SO NICE & VERY CARING, I REALLY APPRECIATED THAT SINCE I WAS JUST NUMB FROM MY LOSS."
Cliente de cremación verificado
agosto 2018
"THE STAFF AND ALL INVOL. WITH THE PROCESS OF BROTHERS PASSING WAS AWESOME. THE CLINCHER WAS WHEN THE FUNDING FOR FUNERAL WAS IN JEOPARDY THE STAFF CONTINUED WITH FRIENDLY PROFESSIONAL ATTITUDE"
Cliente verificado del servicio funerario y conmemorativo
agosto 2018
"THE STAFF WAS KNOWLEDGEABLE AND CARING."
Cliente verificado del servicio conmemorativo y de cremación
julio 2018
"FAMILY WAS VERY IMPRESSED AT HOW EASY DOING OUR LOVED ONES SERVICE"
Cliente verificado del servicio funerario y conmemorativo
junio 2018
"EXCELLENT EXPERIENCE"
Cliente verificado del servicio funerario y conmemorativo
junio 2018
"MY HUSBAND HAD PRE-ARRANGED & PAID FOR HIS FUNERAL. THIS I GREATLY APPRECIATED."
Cliente verificado del servicio funerario y conmemorativo
junio 2018
"VERY POSITIVE EXPERIENCE OVERALL. HAD MADE PRE ARRANGEMENTS AND THE EXPERIENCE WAS MADE SO VERY MUCH EASY AS A RESULT. WOULD STRONGLY RECOMMEND PRE-ARRANGEMENTS"
Cliente verificado del servicio funerario y conmemorativo
mayo 2018
"COMPASSIONATE SERVICE, FUNERAL DIRECTOR WAS TRUELY OUTSTANDING! THANK YOU!"
Cliente verificado del servicio funerario y conmemorativo
abril 2018
"MY UNCLE HAD A PREARRANGE FUNERAL SO THERE WAS NOT ALOT FOR ME TO ARRANGE BUT EVERYONE WAS VERY NICE & VERY COMPASSIONATE IN HELPING ME WITH THIS."
Cliente verificado del servicio funerario y conmemorativo
marzo 2018
"THANKS FOR THE SERVICE AND COMPASSION"
Cliente verificado del servicio conmemorativo y de cremación
marzo 2018