Verified Customer Reviews
"I cannot express how much we appreciate Moore on Bowen and Rob with all his help and calm demeanor. Rob was the most calming person I have ever dealt with, it was so helpful to speak to him and to coordinate all things he needed from us and all that we needed from him."
Verified Burial & Memorial Service Customer
January 2021
"Despite all the challenges of arranging services during the Covid pandemic, the staff made sure our deceased loved one, and our family's needs were were addressed in a compassionate and timely, and professional manner."
Verified Burial & Memorial Service Customer
January 2021
"Robert Filas and the staff at Moore Bowen Road Funeral Home are professional, caring and compassionate. I highly recommend them should the need arise. I could not ask for a more beautiful service for my mom."
Verified Burial & Memorial Service Customer
December 2020
"Grave side service are awesome! You can rent chairs, that way everyone can be sit down under the tent, and keep social distance."
Verified Burial & Memorial Service Customer
November 2020
"The care our family received from the employees was above and beyond. Having lost our loved one so suddenly we were treated excellently."
Verified Burial & Memorial Service Customer
November 2020
"It was first class service from beginning to end."
Verified Burial & Memorial Service Customer
October 2020
"We cannot say enough about the kindness and professionalism that we were shown by the entire staff at Moore Bowen Road Funeral Home."
Verified Burial & Memorial Service Customer
September 2020
"The service for my Dad was very simple. We had a visitation for him, a mass at the local Catholic church, and military honors for my Dad at the DFW National Cemetery. Lisa, Tim, Justin and the other staff members from Moore Bowen Funeral Home were very supportive and cooperative with my family and I. They did most of the heavy lifting. I highly recommend Moore Bowen Funeral Home, and their staff."
Verified Burial & Memorial Service Customer
September 2020
"We had two unexpected deaths in our family within a two-month period of time. The manager & staff were outstanding. They exhibited compassion, sensitivity & understanding throughout both experiences. We were extremely grateful to have their guidance."
Verified Burial & Memorial Service Customer
August 2020
"Moore's is first-rate. There are other funeral homes in this area but I don't think any of them could do any better job for us than Moore's did."
Verified Burial & Memorial Service Customer
August 2020
"Working with La Freda Smith and Crystal Poppell made the entire experience worth it. They both provided outstanding service from start to finish. Very professional and walked us through everything to ensure we had everything we needed. Crystal stayed on top of everything. The online obituary was top notch. It had everything you needed in one place. The ability to add 250 pictures of mom and our family was the highlight of seeing the beautiful memories. The portrait made of my mother looked exactly like her. The funeral service was sooo beautiful. I would highly recommend Moore Bowen Road Funeral Home to anyone. I am very pleased with the service I received."
Verified Burial & Memorial Service Customer
June 2020
"Everyone here was very nice and understanding with our needs and wants ."
Verified Burial & Memorial Service Customer
May 2020
"I never felt like I was a client, or my needs were a job for the staff. They always made me feel like they were members of our family & were experiencing our grief."
Verified Burial & Memorial Service Customer
May 2020
"Pre-planning was key. There is a life-cycle and we all come to an end - making final decisions before they are needed was the best thing ever!"
Verified Burial & Memorial Service Customer
April 2020
"Crystal and the staff did a great job for my son's funeral, Crystal always answered my phone call when I need her even when she was on vacation. Thanks a lot for your services."
Verified Burial & Memorial Service Customer
April 2020
"Very caring and helpful people are they. They make something that is very difficult into a caring and loving experience"
Verified Burial & Memorial Service Customer
April 2020
"We lost both parents within months of each other. So we had to go through this process twice. The patience and comforting nature of the staff was fantastic. They made a very sad time easy to process and navigate. The outcome of the services is what our parents would have wished. They took our simple thoughts and transformed them into a beautiful remembrance. Thank you so much. The Schudalla Family"
Verified Burial & Memorial Service Customer
April 2020
"I would recommend Crystal Poppell to help any family in a very stressful and sad time. She is very caring, respectful and professional."
Verified Burial & Memorial Service Customer
March 2020
"The staff at Moore Bowen is amazing. I truly hope other families don't have to endure a loss as tragic and heartbreaking as our situation was. God placed us in the gentle hands and warm hearts of these people who give comfort and compassion every step of the way. My family and I want to say thank you from the bottom of our hearts. The Mego Family"
Verified Burial & Memorial Service Customer
February 2020
"Moore Funeral Home provided a perfect service for my wife's funeral. Everything was perfection. Rob and Cindy were compassionate, caring, patient, and so helpful through the entire process. Moore provided so many unexpected personal touches that I was so thankful for. Thank you Rob and Cindy."
Verified Burial & Memorial Service Customer
February 2020
"Visitation was rated average due to the weather. If you could have controlled the storm, it would have been outstanding. During the celebration of life, the microphone needed to be louder for the soloist. Several individuals said that her voice faded in and out. Probably, should have tested prior to service."
Verified Burial & Memorial Service Customer
January 2020
"From the time you walk into the door and you're greeted they make you feel at ease and comfortable. There's no pressure to make decisions that you're not comfortable with and they help you make an informed decision based on your need not there need to sell."
Verified Burial & Memorial Service Customer
December 2019
"Moore Funeral Home was attentive and provided all our needs. The celebration of our mothers life was well expressed through Moore Funeral Home and Pastor Nathan. They are the best."
Verified Burial & Memorial Service Customer
December 2019
"Losing my husband was a very difficult time, Robert genuinely felt concerned about us. He took everything my children and I wanted and made it happen. Guest were very impressed that he was always around and the staff made everyone feel welcome. The warmth and love were felt for someone they had never met. My husband was given respect and that's what I wanted."
Verified Burial & Memorial Service Customer
November 2019
"The staff was great, they did everything to help us have what we Wanted and needed, specially the religious ceremony and the chapel four our big family and friends. Thanks!"
Verified Burial & Memorial Service Customer
November 2019
"At a time of great sorrow they provided guidance thru the entire process. Each and every detail was taken care of by caring individuals. Everything was done perfectly. They took so much pressure off me which allowed me to participate in every part with the knowledge that each and every task would be performed exactly as I wanted them to be. Most of the guests at my husband's funeral stated that it was the best funeral they had attended and stated that they would use them too. The flag case and wooden box for his metals were beautifully done. The video and memory books were professional yet extremely personal. There was not one thing that I would have changed. They went above and beyond all of my expectations."
Verified Burial & Memorial Service Customer
September 2019
"The personal attention and care given to you; and the attention to detail is unmatched. A feeling that your needs are a priority to them--and that you are their only client. We know this is not the case--but your impressions are derived from a team that makes one feel very important--and well taken care of, in a time when you require the exact response you are indeed, receiving."
Verified Burial & Memorial Service Customer
September 2019
"All of the staff at Moore Bowen Road is extremely professional and compassionate. They have handled both services for my dad and then my mother all within a 9 month span. The quality of staff and management is exceptional. I highly recommend this funeral home. Robert and Sylvia are highly trained and attentive to the needs of individuals and families in times that are incredibly difficult. They are gifted in dealing with families in time of need."
Verified Burial & Memorial Service Customer
August 2019
"My husband died unexpectedly at a young age. My head was all over the place and all I could think about was how sudden this was and I'd wake up and it would be a dream. They helped me plan everything down to the last detail. When it over and I was home alone I was visited by Someone that helped me with 'now what to expect.' They helped me with all my questions from the financial part to the emotional end. It has only been 2 1/2 months since my husband passed so everything is still raw. I know that if I go up there Robert, Sylvia, or Sherry would be there to help with the same smile they always have."
Verified Burial & Memorial Service Customer
August 2019
"Even though it was a sad time, it was also a celebration of life itself. Robert and his staff really came through and made everything so easy for our whole family. We appreciate all and everything that made this a smooth experience. Thank you from the bottom of our hearts."
Verified Burial & Memorial Service Customer
August 2019
"Rob and Laura are amazing. They are helpful, comforting, patient and kind. They were just what we needed during this heartbreaking and life changing event. They were both invaluable and available during this whole process."
Verified Burial & Memorial Service Customer
August 2019
"Robert Filas was wonderful! His calm demeanor put us at ease in a very emotional, stressful situation. He went above what we expected. We would definitely use him again."
Verified Burial & Memorial Service Customer
August 2019
"THIS WAS OUR 2ND DEALING WITH THIS FUNERAL HOME, OUR MOTHER WAS THE 1ST. WE HAD EXCEPTIONAL OVERALL SERVICE FROM THE HOME & STAFF."
Verified Burial & Memorial Service Customer
May 2019
"WE WERE EXTREMELY PLEASED WITH STAFF AND ARRANGEMENTS. VERY PROFESSIONAL, KIND AND SUPPORTIVE AT A DIFFICULT TIME"
Verified Burial & Memorial Service Customer
May 2019
"HOSPICE CALLED FUNERAL HOME FOR US HAVE PREARRANGEMENTS MADE"
Verified Burial & Memorial Service Customer
May 2019
"THERE WAS AN ISSUE WITH PRE-PAYMENT OF FEES RELATING TO THE OPENING/ CLOSING OF THE GRAVE. IT WAS RESOLVED ON THE SPOT."
Verified Burial & Memorial Service Customer
April 2019
"ATTENTION TO OUR NEEDS WAS EXCELLENT"
Verified Burial & Memorial Service Customer
March 2019
"GREAT PEOPLE"
Verified Burial & Memorial Service Customer
March 2019
"GREAT STAFF! WONDFUL JOB!"
Verified Burial & Memorial Service Customer
June 2018
"I WAS VERY SATISFIED WITH MOORE FUNERAL HOME AND ITS STAFF. ALSO WITH THEIR FOLLOW UP SERVICES."
Verified Burial & Memorial Service Customer
June 2018
"I HAVE SEVEN CHILDREN AND THEY ALONG WITH MYSELF WERE VERY SATISFIED."
Verified Burial & Memorial Service Customer
May 2018
"VERY SATISFIED"
Verified Burial & Memorial Service Customer
March 2018