About Dignity Memorial

OUR MISSION

We help create remembrances that reflect the unique values, character and traditions of the families we serve.
That is our passion, that is our purpose, that is our promise. Guaranteed.

Who we are

Serving families is our passion, our commitment and our expertise. Whether you’re planning a funeral or cremation service for a loved one, or making your own arrangements in advance, meaningful life celebrations begin with Dignity Memorial’s compassionate funeral and event planners.

For Dignity Memorial providers, there is no greater honor than helping to remember a life lived. We are dedicated, local professionals committed to getting every detail right, every time. We do this by listening, caring and guiding each and every family who walks through our doors. It's why we’ve become a trusted part of the communities we serve and why families consistently give us 5-star ratings for exceptional care.

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Attention to detail like no other

When someone we love passes it's not the big things we miss most. It's all the irreplaceable little things that made them special. It's the detail that matter most.


Every Detail Remembered

The most personal memorial services are often the most memorable. Think about all the wonderful, small things that made your loved one so special. Dignity Memorial professionals understand that attention to even the smallest details can help create an unforgettable send-off. Our caring staff also understands the funeral and interment customs of many faiths and cultures, and can help plan a special and fitting tribute to honor those beliefs. From a traditional funeral service to a celebration of life, we'll guide you through the arrangement process and take care of every detail so that you can focus on what's important—remembering a special life.


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A lasting legacy for generations to come

A permanent place of remembrance gives family and friends a place to gather, reflect and reminisce. Whether you choose burial or cremation, your local Dignity Memorial cemeteries offer many beautiful and lasting remembrance options. Each of our memorial parks honors the legacies of unique cultures, backgrounds and heritages, while providing a tranquil resting place for loved ones in a variety of natural settings.

 

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Estate area at Ocean View Burial Park
A custom butterfly cremation pedestal at Chapel Hill Gardens South Cemetery.
Cremation garden at Westlawn-Hillcrest Memorial Park

Our commitment and guarantee

As North America’s trusted provider of funeral, cremation, and cemetery services, Dignity Memorial professionals care for thousands of families each year—one family at a time. We’ve helped generations of customers create memorials that truly celebrate the life of their loved one.

When you choose a Dignity Memorial provider, you’re choosing a celebration of life defined by professionalism, compassion and attention to detail that is second to none. We vow to get everything exactly right and we stand behind that promise with a 100% service guarantee. See one of our associates for details, or learn more about the Dignity Difference.

J.D. Power customer service recognition trophy with transparent background.   Translation neededThat's why J.D. Power honored us with the J.D. Power President’s Award, an honor only achieved at the time by 12 recipients in the company’s nearly 50-year history. We accredit this merit to our commitment to respect, integrity, service excellence and enduring relationships.

Since 2005, we have partnered with J.D. Power to hear from you, through the Voice of the Customer program. Around 80,000 Dignity Memorial customers provide us with feedback each year, consistently bringing our average score to one of the highest achievable. Many of the customers surveyed take the time to tell us specifically how we have impacted their lives.

Every day families under stress and consumed with grief, turn to us for exceptional service, innovative options and memorable celebrations of life, which is why we remain committed to upholding our values in every interaction, no matter the customer.

Excellence in customer service doesn’t just happen. It’s rooted in a deep understanding of consumer needs, company values and employee dedication.

 

Supporting our communities

We're passionate about supporting the communities where we do business and where our associates live and work. Our wide range of community programs are deeply rooted in our commitment to provide comfort during difficult times. By partnering with national nonprofit organizations, honoring those who serve and comforting those who grieve, we foster the health and welfare of our friends and neighbors.

From providing no-cost burial and funeral services for eligible homeless veterans and first responders who have fallen in the line of duty, to supporting those who have given the gift of life through organ donation, we are committed to making a difference.


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A caring culture: It's in our DNA

Any Dignity Memorial professional can tell you that we care for our teams. In fact, when we look for new talent, we look for individuals who by nature share our passion for compassion. We believe that diversity of background, experiences, thought, and perspectives enables us to make solid business decisions and remain relevant with our customers. This could be the most rewarding career you never expected. Learn about our competitive benefits and career development opportunities with the industry leader.


A Dignity Memorial associate smiles with her hand on a man's shoulder while they talk outside.

 

In 2017, the Great Place to Work® Institute certified Service Corporation International as a Great Place to Work. Each and every day, we feel fortunate and grateful to do what we do. It’s safe to say that our jobs are not just jobs; we take tremendous pride in caring for our client families, colleagues and communities. Nearly 3,000 of our associates were randomly selected to complete the Great Place to Work’s anonymous survey which measured our company’s camaraderie, pride and trust. Their positive feedback validated what each of the 24,000 members of the SCI family have known all along: we’re a great place to work, and we’re getting better every day. Learn more about what makes us a great place to work.