Verified Customer Reviews
"Boyd Spencer Funeral home took care of both my Mom and my Dad and separate times when they passed away and I couldn't ask for any better service from start to finish true caring professionals in every way"
Verified Burial & Memorial Service Customer
January 2021
"I expected a terrible experience just because I was planning my mother's service, but it was so nicely done and Paul was so great that it wasn't horrible at all."
Verified Customer
January 2021
"We have experience with Boyd's from many years ago. This time was no different. The management and staff are very professional yet personal. A very comforting experience the whole time. Thank you."
Verified Burial & Memorial Service Customer
November 2020
"All staff provided exceptional service. I was worried about my husband's appearance after his long illness, but he looked like he would want to be remembered. Funeral Directors were comforting and reassuring during a very difficult time."
Verified Burial & Memorial Service Customer
October 2020
"Made a very difficult process easier!"
Verified Burial & Memorial Service Customer
October 2020
"Jennifer is the kindest most caring person on earth!"
Verified Burial & Memorial Service Customer
September 2020
"I would like to thank Charlie Spencer for personally helping us make the arrangements for my sister and making the situation alittle easier. Your funeral home is decorated beautiful. I also would like to thank the staff for all their help"
Verified Burial & Memorial Service Customer
September 2020
"Peter and everyone was very helpful and caring with the whole process. Gave us the answers to any questions that we had. And the person in the area where we had food was Excellent. the whole experience as heartbreaking as it was, it was excellent."
Verified Burial & Memorial Service Customer
September 2020
"Please feel free to use anything that I have already written if you feel my words might be beneficial to other families. There is so much about this experience that was not like the usual wake or funeral. A celebration of this man's life and what he contributed to this world. He was a husband, a father, a brother, a son, a friend, a co-worker, and a football coach. That is what you helped us celebrate with all of his loved ones. We wore jeans and football jerseys, or whatever you felt comfortable in because that was what he liked. Hated wearing a suit and tie so we didn't put him in one. You helped us achieve this unique service for this unique man, without feeling judged because we wanted to do something a little different. Matter of fact, you encouraged it. Even the flowers were different. Instead of having a big red heart with roses that, just the thought of it, made me sad. You helped me find something more appropriate for me, a large Cowboys football arrangement (Cowboys was the kids team he coached for many years). There were hundreds of pictures, story boards that my daughter prepared, that you so beautifully displayed. There was a continuous video playing of even more pictures that you arranged so beautifully. My daughter was very comforted when she heard people laughing, smiling, and crying but telling wonderful stories about her Dad. You all did that for us. You created an atmosphere that encouraged talking about good and funny memories as well as, the accomplishments that her father had made. Of course there is much sadness as well but with your help, we able to make it about my husband and his life and how lucky we all were to be a part of it. The pictures and the video were particularly helpful to our little 9 year old nephew that was having such a hard time understanding what had happened to his uncle. They helped him so much that he asked me for a particular picture of his Dad, (my brother), me, and his uncle so that he knows that his uncle is always with him. Funerals, services, or memorials are such a personal thing. You and your amazing, caring, and comforting staff made this very difficult time our own and something that none of us will ever forget. Thank you all."
Verified Burial & Memorial Service Customer
August 2020
"Jason was amazing to work with. He was extremely compassionate and caring throughout the entire process and explained everything so we knew what to expect. We have had numerous funerals with you and have always been satisfied with the services provided."
Verified Burial & Memorial Service Customer
July 2020
"From the moment I called Boyd Spencer Funeral home,Charlie Spencer guided me through every step of the arrangements.At the time we were in the middle of the Pandemic and I didn't want my family flying. Charlie suggested use of live video tape from the funeral home and the beautiful lake on the property.The video tape brought my family and friends from all over the country together to share in my wife's service. Thank you Charlie Spencer and your great staff. Very Greatful. Tom Ryan and family."
Verified Burial & Memorial Service Customer
June 2020
"The place is so beautiful and the staff were so kind and helpful through it all."
Verified Burial & Memorial Service Customer
June 2020
"The loss of a loved one has a great impact on our lives, Boyd and Spencer had an unspoken understanding of our families needs and gave us peace during the process. Although these are unconditional times grieving during this Pandemic, Charles made every detail of the service memorable, including the lakeside gathering for the Eulogy and Prayers, this gave us so much peace and was the perfect ending to the services. Never before has a funeral home went above and beyond from arranging the long distance transfer, paying attention to every last detail to honor my Dad, and providing Virtual services for loved ones from afar. I would highly recommend Boyd and Spencer, everyone deserves an understanding, compassionate and highly efficient team during one of their most important times in their life."
Verified Burial & Memorial Service Customer
May 2020
"Time and time again, my dealings with the staff at Claude R. Boyd - Spencer Funeral Home are always consistent and excellent. They take great care to make sure they they relieve all anxiety with the process. There is a personal level of involvement that makes such a challenging time much easier to deal with. I am forever grateful to Charlie Spencer and the staff."
Verified Burial & Memorial Service Customer
April 2020
"The funeral home was beautiful outside and inside. Everyone was so comforting. The funeral director was wonderful and everyone made comments at the cemetery that they never heard a funeral director speak like that and thought it was beautiful. He personalized it like he knew my mother."
Verified Burial & Memorial Service Customer
March 2020
"I must compliment the staff at Boyd/Spencer funeral home for the classy, dignified service they provided for my family as we celebrated the life of our Mother. Jennifer Gagliano went above and beyond her duties to help me correct a mistake that occurred on my fathers headstone 25 years ago. Jennifer found the important documentation including my mother's marriage certificate, birth certificate and the original obituary to prove my mother's name, birth set and the date of her death to have the headstone information corrected as my step-mother has passed and interment was 3/6/2020. Thanks to the professionalism of Jennifer, my fathers headstone at the Long Island National Cemetery will be historically correct. Jennifer's attention to detail, her guidance and assistance in providing me information and choices eased my stress during this time of grief."
Verified Burial & Memorial Service Customer
March 2020
"This funeral home was very professional from the time they pick up my Mom, preparation to burial. The funeral director was outstanding and the staff was very attentive during these difficult time. I highly recommend their services."
Verified Burial & Memorial Service Customer
March 2020
"Charlie Spencer and team are first class in every way. They were honest, compassionate and understanding during the entire process. They have my family's highest recommendation."
Verified Burial & Memorial Service Customer
March 2020
"Charlie was so wonderful to have helping with the arrangements his guidance and support during this difficult time was invaluable to our family."
Verified Burial & Memorial Service Customer
January 2020
"Jason, Jade and Bruce were outstanding. Made the process comforting, they were a pleasure. Jason started the process he was great and then Jade took over. I can not say enough about Jade, she made the process less painful and made sure every detail was what our family wanted."
Verified Burial & Memorial Service Customer
January 2020
"Charlie and his staff made planning and handling this so much more easier and manageable"
Verified Burial & Memorial Service Customer
January 2020
"From start to finish everyone especially Peter was professional yet caring and everything just went so smoothly it was unbelievable. I can't thank everyone enough. God bless you all. Gary McGlinchey"
Verified Burial & Memorial Service Customer
December 2019
"A death of a loved one is very difficult time, but the experience we had with the staff of Claude R. Boyd - Spencer and especially Bob made it so much easier to deal with. None of our requests were denied. My moms service was very special."
Verified Burial & Memorial Service Customer
December 2019
"Every thing went well. Very caring staff. Very clean place. Kept there word on everything. Made us feel very comfortable. I would highly recommend this place. Jason was wonderful and did right for my family. The whole staff was great."
Verified Burial & Memorial Service Customer
December 2019
"I couldn't have asked for more compassion, thoughtfulness and personal care all of the staff showed me.Also the beauty , nature setting an overall elegance of the home and surroundings was bar none."
Verified Burial & Memorial Service Customer
December 2019
"I had the pleasure of dealing with Jason Latka, he was very kind and knowledgeable and made me feel at ease. The entire staff was a pleasure to deal with and everyone went above and beyond to make a very difficult situation a little easier. I would highly recommend Jason and the staff at the funeral home to anyone who needs their services."
Verified Burial & Memorial Service Customer
December 2019
"The staff here was absolutely the best. They took care of everything and were there right beside me to answer any questions I had. They assisted me in turning a very sad time into a beautiful service honoring my Mom. I will forever be grateful."
Verified Burial & Memorial Service Customer
December 2019
"All the staff are very professional and our experience there for a memorial for my Mom was just beautiful."
Verified Burial & Memorial Service Customer
November 2019
"I had a very unusual circumstance associated with wanting to give my beloved brother a proper burial. Due to the interference of a psychopath, we were unable to remove the body from the hospital and then the city morgue for over 50 days. Every week Anthony stayed in touch with me. Anthony and the funeral home notary were instrumental in helping me."
Verified Burial & Memorial Service Customer
November 2019
"The facility is beautiful and has very helpful and responsive staff."
Verified Burial & Memorial Service Customer
October 2019
"Kind and compassionate. Charlie Spencer went above and beyond to make sure everything was seamless."
Verified Burial & Memorial Service Customer
September 2019
"The most valuable aspect of my experience was working with Jennifer Gagliano. She is an amazing funeral director. She helped me from beginning to end. She goes above and beyond and for that I am truly thankful. She was always available to answer any questions I had. I felt very confident with Jennifer handling my mothers funeral arrangements. I can't thank Jennifer enough for what she did for me and my family. It was a blessing for me to have someone like Jennifer there for my family every step of the way."
Verified Burial & Memorial Service Customer
September 2019
"I was particularly touched by the military sailors at my father's gravesite. Considering that we shared my father was a veteran, I was honestly expecting maybe some members of the VFW to attend the service. What I saw and heard went above and beyond anything I had expected. 2 Naval sailors at gravesite, one played taps so beautifully and they both ceremoniously folded the flag. Incredibly touched by what Boyd's had done."
Verified Burial & Memorial Service Customer
September 2019
"Charlie Spencer and his staff are A-1 when it comes to guiding you through one of the toughest times of your life. There is so much stress when dealing with the loss of a loved one but Boyd-Spencer Funeral home assures that funeral arrangements are not one of them. I would recommend Charlie and his staff to anyone in need of these services"
Verified Burial & Memorial Service Customer
September 2019
"Everything I needed was attended to. I really appreciated having a room to have food at the funeral home. I have been devastated by the loss of my husband and being able to stay in a comfortable environment between the services was very helpful. Thank you, Carolyn"
Verified Burial & Memorial Service Customer
August 2019
"I found the staff to be very professional and understanding during a difficult time."
Verified Burial & Memorial Service Customer
August 2019
"A truly professional group that takes over all your concerns and orchestrates every aspect of the coordination of the total funeral. In contact with you every day to give you updates and make sure you have no concerns or questions. I would recommend them without even thinking about other funeral associations."
Verified Burial & Memorial Service Customer
August 2019
"100% SATISFACTION."
Verified Burial & Memorial Service Customer
March 2019
"OUTSTANDING & COMPASSIONATE SERVICE DURING A VERY DIFFICULT TIME. HIGHLY RECOMMEND. THEY WENT ABOVE EXPECTATIONS."
Verified Burial & Memorial Service Customer
November 2018
"TRULEY BLESSED EXPERIENCE"
Verified Burial & Memorial Service Customer
October 2018
"I WAS NOT AWARE THAT VISITORS COULD LEAVE AN ONLINE TRIBUTE / MEMORY THAT WOULD BE INCLUDED IN THE BOOK - MAYBE A SIGN COULD BE PUT UP BY SIGN IN BOOK"
Verified Burial & Memorial Service Customer
October 2018
"ABSOLUTELY FLAWLESS"
Verified Burial & Memorial Service Customer
August 2018
"THE ENTIRE STAFF WAS PROFESSIONAL, FRIENDLY, COMPASSIONATE AND VERY HELPFUL. MADE A DIFFICULT TIME MUCH EASIER."
Verified Burial & Memorial Service Customer
July 2018
"MORE EXPENSIVE THAN I HAD IMAGINED. SHOULD BE MORE GRADUAL INCREASE IN CASKET FRIENDS NOT A BIG JUMP."
Verified Burial & Memorial Service Customer
May 2018
"ALL STAFF WERE PATIENT AND CARING. NO PRESSURE WAS INVOLVED."
Verified Burial & Memorial Service Customer
April 2018
"COMPASSIONATE CARE FOR OUR FAMILY."
Verified Burial & Memorial Service Customer
April 2018
"EVERYONE WAS SO KIND, AND CONCERNED ABOUT OUR WISHES. ANYTHING WE ASKED THE STAFF WENT ABOVE AND BEYOND TO MAKE SURE THE NEEDS WERE MET MOSTLY VERY PROFESSIONAL."
Verified Burial & Memorial Service Customer
March 2018