Verified Customer Reviews
"Per pay, makes things a lot easier."
Verified Burial & Memorial Service Customer
February 2021
"Forest lawn did a excellent service.. staff like Arthur is very approachable and Treat as friend .. Explain nicely about the situation and covid protocol.. Very easy to understand everything.."
Verified Customer
February 2021
"Staff provided a very comfortable view room and funeral environment. Both rooms were set up for Chinese funeral . Attention to detail and the funeral director's guidance of the process was a great help to me and the family. The staff were very respectful and nice. I really felt very comforting during this time to have Forest Lawn staff help the family through this difficult time. It took a lot of stress of the funeral away from me; and gave me a piece of mind. Thank you very much Randy and his staff."
Verified Customer
February 2021
"Our family were very pleased of the services provided to us by Forest Lawn. Directors, Hameed and Fay were very thorough, accommodating, respectful and detailed. Excellent choice and highly recommended. Thank you for everything!"
Verified Burial & Memorial Service Customer
February 2021
"Taneya was extremely kind and gentle - I felt no pressure at all and she went out of her way to stay in constant communication with me - and helped us with some of the tougher decisions. I can't believe she's doing this job at such a young age - she's great at it."
Verified Burial & Memorial Service Customer
February 2021
"Please do not share them"
Verified Customer
February 2021
"Ever staff member is very couteous and considerate. Please keep up the good work. Thank y'all!!"
Verified Customer
February 2021
"Everyone was very kind and compassionate."
Verified Burial & Memorial Service Customer
January 2021
"We are very appreciative of the quality service and grounds at Forest Lawn. The grounds are always clean and well maintained. Our family have used the services and grounds for 2 generations. My 2 parents and 4 grandparents are at Forest Lawn. We value the support and services supplied."
Verified Customer
January 2021
"We appreciated our admin contact's sensitivity and kindness. Also, her competence - as illustrated by her understanding of a wide range of clearly expressed details and options - made her a pleasure with which to work. We were also thankful for the flexibility of the burial crew who in these difficult COVID times graciously accommodated our family needs/wishes prior to and after the graveside service."
Verified Customer
January 2021
"Staff are well trained and very supportive to our family. They were patient with our needs and took time to explain and answer all the questions we had."
Verified Burial & Memorial Service Customer
December 2020
"Losing a loved one is never easy, and now we have lost both of our parents. However, Monique and the other people at Forest Lawn helped make the final 'closure' less painful. Our experience was very positive during a tough time, and we would definitely recommend Forest Lawn to others."
Verified Customer
December 2020
"At Forest Lawn I would recommend their services very professional. IF you preplan ahead 10 years before it makes things a lot less stressful. My dad's case I planned. My situation is unique, my brother also passed a week later due to COVID so that part was stressful. They were able to accommodate but the cost can be a strain if you don't expect it."
Verified Burial & Memorial Service Customer
December 2020
"Just let them guide you through the process. All will be well and if problems arise solutions are offered in the same breath. Such a committed staff."
Verified Customer
December 2020
"ALL the staff were not only professional, but most important of all, they were genuinely caring."
Verified Burial & Memorial Service Customer
December 2020
"your team and your staffs have shown their best qualities in being decency and profession"
Verified Customer
December 2020
"I trust Forest Lawn staff to help me in my future plans."
Verified Customer
November 2020
"Professional, kind staff. Would definitely recommend Forest Lawn's services to friends and family."
Verified Customer
November 2020
"The staff was very professional, kind and compassionate. They have excellent service all around. Thank you so much."
Verified Customer
November 2020
"Our choosing of your team for the service was motivated by having attended a previous service a year ago. We found that service was well tailored, thus creating a wonderful send off for an otherwise solemn occasion."
Verified Burial & Memorial Service Customer
October 2020
"Thank you to all the staff member for making a difficult time with the passing of our beloved mom and meeting all our needs with the pre-purchased arrangements funeral service. Best gift our mom left for the whole family. It made the process so much easy with out worrying at a time of grieving ."
Verified Burial & Memorial Service Customer
October 2020
"I have always dealt with the Forest Lawn staff as our immediate family are laid to rest there. Always pleasant and professional, and very thorough with their attention to detail. When losing a loved one is already so difficult, they are there to ensure the final farewell is done exactly as the family wishes, acknowledging all cultures, religions and rituals are carried out with the utmost of respect."
Verified Burial & Memorial Service Customer
October 2020
"We received outstanding services from Forest Lawn's Family Service Advisor , Seita Okuyama. Very helpful every step of the way ."
Verified Customer
September 2020
"Our experience with all the Forest Lawn Staff was professional and compassionate."
Verified Customer
September 2020
"Second visit to finalize plaque could have gone quicker had they done the work ahead of time before appointment. Eg. Could have had plates removed from plaque ahead of my arrival so I didn't have to wait."
Verified Customer
September 2020
"Gemma Flamand demonstrated care and provided exceptional and professional service from first contact till end. Keep me informed of process and expectation. She understood my needs and try her best to accommodate. She is an asset to Forest Lawn."
Verified Burial & Memorial Service Customer
September 2020
"As the death happened so unexpectedly, I was lucky enough to have Hameed as our funeral director. I,having no experience with such things, was very flustered and lacking time to grieve. But Hameed made everything clear and feel manageable. Every step of the way he was extremely professional, and cared for every detail. Not sure how I could have managed everything without his help."
Verified Burial & Memorial Service Customer
August 2020
"Thank you David Keen. Your gentle and kind assistance made for a memorable experience. The family appreciated the work and effort by yourself and the other dedicated staff. Despite the physical distancing required by COVID, the visitation for our late mother was well organized and very much appreciated by all who attended."
Verified Burial & Memorial Service Customer
August 2020
"Forest Lawn is professional and helpful to deal with. I would definitely recommend using their services."
Verified Customer
August 2020
"There are no words that can adequately describe how caring the staff at Forest Lawn were during an extremely difficult time. 'Thank you' sounds very inadequate, but still must be said."
Verified Burial & Memorial Service Customer
August 2020
"Alex is an excellent funeral director. He was patient with us and his attention to detail really impressed us. Going through two funerals in a year (six months span) was already stressful but Alex understood everything that we need it and he really was there for us any time of the day even on his days off who could ask for more?"
Verified Customer
August 2020
"You can pick and choose whatever would be most helpful.. Samuel Fame"
Verified Customer
August 2020
"Please tell your graveside family to each bring their own chair!"
Verified Customer
July 2020
"The staff at Forest Lawn Cemetery are very professional and they genuinely care and are very friendly. This is true from the front desk to the Directors."
Verified Burial & Memorial Service Customer
July 2020
"Forest Lawn is the place I wanted my husband to be. My parents and a younger sister were cremated at Forest Lawn and my husbands mother and brother, plus many aunts and uncle are buried there."
Verified Burial & Memorial Service Customer
July 2020
"Lots of follow up and everything went smoothly."
Verified Customer
July 2020
"Forest Lawn has done a perfect job in accommodating grieving families in all aspects specially during Covid times. Services unmatched."
Verified Burial & Memorial Service Customer
July 2020
"All the staff and services were very professional, responsive and compassionate."
Verified Customer
June 2020
"The staff at Forest Lawn were very prompt, knowledgeable and compassionate when assisting us with arrangements for our grandmother. The level of service was exceptional and very much appreciated."
Verified Burial & Memorial Service Customer
June 2020
"The overall experience was excellent. Communication from all the staff at Forest Lawn was fantastic. They we extremely helping in organize all the arrangements, the viewing and placing our loved one in their final resting place. The Funeral Director was extremely helpful, caring and made our time in the chapel a memorable one for our Family."
Verified Burial & Memorial Service Customer
June 2020
"Considering the Covid19 virus, I was impressed that I was able to make arrangements over the phone and sign documents through email. Very nice helpful and compassionate people."
Verified Burial & Memorial Service Customer
May 2020
"I would like to thank the staff at forest lawn for great service and patience in our time of loss and would recommend wholeheartedly."
Verified Customer
May 2020
"I would highly recommend Graham Pap and his team at Forest Lawn Cemetary. Graham provided us with good information and worked very well with us through the burial process. Even the men who worked on the burial plot were respectful, the grounds keepers who keep the park looking beautiful, their kindness is so appreciated."
Verified Customer
May 2020
"Working with a funeral director was extremely valuable during such a hard time. Knowing that a professional was taking care of all the details gave my family and I great peace of mind."
Verified Burial & Memorial Service Customer
March 2020
"Forest Lawn funeral home brought peace of mind to our family after our mom passed away. They were there for my family every time we had questions or concerns and listened to everything we wanted for my mom's service. The service was amazing and exactly how we wanted it. We are so grateful for what they did, saying Thank you does not seem to be enough of a word for everything they did for us. THANK YOU SO MUCH!"
Verified Burial & Memorial Service Customer
March 2020
"I had my sister funeral recently , and I'm very please for the service .The staff is super friendly,always greeted warmly.Excellent Funeral director He take good care even small details. Very beautiful place I got Royal treatment all the time ."
Verified Burial & Memorial Service Customer
February 2020
"Forest Lawn should be commended for their efficiency and personalized service."
Verified Customer
February 2020
"peace of mind."
Verified Burial & Memorial Service Customer
February 2020
"Austen and his team have been provided us an utmost customer experience! Austen's profession really reduced our family's anxiety & ease off our emotional while encountering the unexpected passing of my sister. Thank you Austen, your team and Forest Lawn!"
Verified Customer
February 2020
"Our experience with Forest Lawn staff members were that they are very compassionate, caring and understanding to your needs. They are fully knowledgeable in their jobs. The response time was always in a timely manner."
Verified Burial & Memorial Service Customer
February 2020
"My family has been using Forest Lawn to rest our family members. We have never experienced anything negative. Everything has been a positive experience."
Verified Customer
January 2020
"All staff are genuinely compassionate and very accommodating to the family. The viewing and service were both planned with specific instructions and staff delivered outstandingly. The overall service we received exceeded our expectations. The family is beyond pleased and very grateful."
Verified Burial & Memorial Service Customer
January 2020
"These are good people. They are there to help in a time of need. They know what needs to be done, both as immediate tasks and helping with other needs that the family may not even be aware of."
Verified Burial & Memorial Service Customer
December 2019
"The service at Forest Lawn is compassionate and caring."
Verified Customer
December 2019
"Very courteous and sensitive to all involved. They provide exemplary service in all regards. Highly recommended!"
Verified Burial & Memorial Service Customer
November 2019
"The staff was thorough and understanding. They appeared to be have had a wide range of experience to allow them to tailor arrangements to my needs. The options gave me alot to consider but were not overwhelming. I never felt pressured."
Verified Burial & Memorial Service Customer
November 2019
"I recommend this place. All the staff were kind and attended the funeral parlor atmosphere. They have to respect my choice. It's a good memory for me."
Verified Customer
November 2019
"Forest Lawn provided me with all my mother requests. The staff answered all my questions and the burial was handled with dignity."
Verified Customer
November 2019
"Correct map with correct numbers"
Verified Customer
October 2019
"We felt the service we received was from the heart, very personal."
Verified Burial & Memorial Service Customer
October 2019
"My experience with your Sales Office on Preneed arrangement was not great because he/she just wanted to sell the whole package service without explaining in details. My experience with Funeral Home/Cemetery service was excellent"
Verified Burial & Memorial Service Customer
October 2019
"Great service from Graham Pap. Most excellent funeral director. Gracious and professional."
Verified Customer
September 2019
"It was a very positive experience."
Verified Customer
September 2019
"Service was fantastic"
Verified Customer
September 2019
"Efficient, obliging and compassionate support and advice."
Verified Customer
September 2019
"The staff are knowledgeable, professional, empathetic and compassionate. I had never had to make arrangements like this before they were patient and reviewed all information and options necessary to decide on every detail."
Verified Customer
September 2019
"Tenaya, listened well and really took care of us from start to finish. She helped make something incredibly sad and difficult into something special for my wife. My daughter and I will be forever grateful. Our preplanning salesmen Cliff and Danny were also top notch. Thanks to them too."
Verified Burial & Memorial Service Customer
September 2019
"The staff at Forest Lawn are extremely helpful and supportive and efficient in dealing with the loss of a loved one. I would highly recommend Forest Lawn."
Verified Customer
August 2019
"It's comforting to know you can rely on the help and support needed when someone passes on. The staff at Forest Lawn Funeral Home were supportive and always there for me when I needed them. Thank you from the bottom of my heart."
Verified Burial & Memorial Service Customer
August 2019
"The entire Team was Amazing"
Verified Burial & Memorial Service Customer
August 2019
"There were a wide variety of reasonable options to choose from and helpful, respectful explanations with no pressure. It was a beautiful environment and we were welcomed and treated very well."
Verified Burial & Memorial Service Customer
August 2019
"WELL KEPT, CLEAN, SINGLE WOMAN HAVE BEEN APPROACHED BY STRANGERS IN CEMETERIES GENERALLY NOT HERE SUGGEST DRONE SECURITY CAMERAS FOR SAFETY PLEASE."
Verified Customer
July 2019
"ALL CONTACT W/STAFF FANTASTIC"
Verified Customer
July 2019
"3 GENERATION BURIAL HERE AT FOREST LAWN PLUS 100S OF RELATIVES & FRIENDS ARE HERE."
Verified Burial & Memorial Service Customer
July 2019
"THE GUIDANCE AND SUPPORT WE RECEIVED FROM THE DIGNITY STAFF WAS SUPHERB. I FELT SAFE AND CARED FOR AND DID NOT HAVE TO WORRY OR CARE ABOUT ANYTHING. EXCEPT EXPERIENCE THE DAY. ILL NEVER FORGET THE BEAUTY & DIGNITY OF THE WAY WE SAID GOODBYE TO OUR MATRIARCH. THANK YOU SO MUCH!"
Verified Customer
July 2019
"I INTERED MY BROTHERS ASHES IN MY FATHERS GRAVE SITE. EVERYTHING WENT WELL, THANK YOU."
Verified Customer
July 2019
"I WAS VERY PLEASED WITH THE SERVICE I RECEIVED FROM STAFF."
Verified Customer
June 2019
"VERY EXPENSIVE BUT GOOD SERVICE"
Verified Customer
May 2019
"SERVICE WAS GOOD BUT PRICES ARE HIGH."
Verified Burial & Memorial Service Customer
May 2019
"EVERYONE I DEALT WITH WAS WONDERFUL, COMPASSIONATE MADE THE PROCESS VERY EASY - THANK YOU."
Verified Customer
May 2019
"I ALREADY HAVE PREARRANGEMENTS MADE AT FOREST LAWN, BURNABY, BC"
Verified Customer
April 2019
"EVERYTHING WAS ARRANGED AND DONE WITH RESPECT & COMPASSION DIGNITY EXTREMELY WELL DONE LOVED THE SPECIAL TOUCHES SERVING HOT TEA & CEMETRY & WIPES ETC. STARTED TALKING ABOUT THIS WITH JEFFER SON"
Verified Customer
March 2019
"I COULD NOT ASK FOR A BETTER EXPERIENCE BURYING MY AUNT EXCEPTIONAL SERVICE"
Verified Customer
March 2019
"ALL OF THE STAFF DID A GREAT JOB!"
Verified Burial & Memorial Service Customer
March 2019
"SERVICE WAS 100%"
Verified Customer
February 2019
"MY EXPERIENCE WITH ALL LEVELS & ASPECTS OF YOUR SERVICES IS FANTASTIC - BEYOND MY EXPECTATIONS. KEEP UP THE GOOD WORK!"
Verified Customer
January 2019
"STAFF, BOTH AT THE OFFICE AND GRAVE SIDE LABORS, SERVICE US COURTEOUSLY, SENSTIVELY, WITH RESPECTFUL MANNERS- AN EXPERIENCE BEYOND MY PREVIOUS EXPERIENCE. THANK YOU."
Verified Burial & Memorial Service Customer
December 2018
"YOUR SERVICE WAS EXCELLENT - IT TOOK AWAY ALL THE EXTRA FUNERAL BURIAL WORRIES."
Verified Customer
December 2018
"WE WERE VERY PLEASED WITH JEANNIES HELP IN MAKING ARRANGEMENTS AND WOULD HIGHLY RECOMMEND HER"
Verified Customer
November 2018
"The staff was very detail oriented and prompt with all of our queries."
Verified Burial & Memorial Service Customer
November 2018
"I WAS DISAPPOINTED THAT I WAS NOT NOTIFIED WHEN THE NAME PLAQUE WAS PLACED ON THE NICHE."
Verified Customer
October 2018
"FUNERAL WAS HANDLED VERY PROFESSIONALLY."
Verified Burial & Memorial Service Customer
October 2018
"WE WERE NOT TOO HAPPY ABOUT THE MAKE-UP FOR OUR MOTHER DECEASED BECAUSE SHE DID NOT LOOK LIKE THE PHOTOS. WE PROVIDED TO THE FUNERAL DIRECTOR IN THE FIRST MEETING. OUR MOTHER LOOKED JOYFUL AND CUTE IN HER RECENT PHOTOS BUT THE FACE IN THE CASKET WAS SAD AND SKINNY."
Verified Burial & Memorial Service Customer
October 2018
"NOTHING MORE TO SAY THANK YOU ONCE AGAIN."
Verified Customer
September 2018
"VERY PROFESSIONALLY HANDLED AND I BELIEVE MY MOTHER WOULD HAVE BEEN VERY PLEASED."
Verified Customer
September 2018
"THE OVERALL EXPERIENCE WAS VERY PROFESSIONAL AND MY MOTHER WOULD HAVE BEEN PLEASED!"
Verified Burial & Memorial Service Customer
September 2018
"EXCELLENT SERVICE, HIGHLY RECOMMENDED."
Verified Customer
August 2018
"MY DAD, THE DECEASED, WORKED AT FOREST LAWN AS OFFICE MANAGER FOR PLUS 25 YEARS."
Verified Customer
July 2018
"THE AVAILABILITY OF THE PROPERTIES WAS NOT VERY CLEAR AT TIMES. I WANT TO BE ABLE TO SEE EVERY AVAILABLE PROPERTY FOR SALE."
Verified Customer
July 2018
"WE HAD AN INURNMENT CEREMONY. SO MANY OF THE SERVICES THAT FOREST LAWN HAS DID NOT APPLY TO US. MY FATHER IS BURIED AT FOREST LAWN IN BURNABY AND OUR EXPERIENCE HAS ALWAYS BEEN GREAT."
Verified Customer
July 2018
"THANK YOU TO ALL THE STAFF AND FAMILY WAS VERY HAPPY WITH THE SERVICE AND SUPPORT"
Verified Burial & Memorial Service Customer
June 2018
"THE STAFF PERFORMED VERY WELL & I DO NOT REMEMBER ANY INCIDENT THAT UPSET ME. ADDITIONALLY DUE TO THE STRESS OF THE SITUATION I WAS NOT MENTALLY LOGGING THE CONTACT FOR THE PURPOSE OF A FOLLOW UP REVIEW"
Verified Customer
June 2018
"EVERYONE MADE MY SISTER AND I FEEL LIKE FAMILY. FROM DIRECTOR CATERING IT WAS FLAWLESS AND TOOK STRESS AWAY!"
Verified Customer
June 2018
"EXCELLENT GROUP OF PEOPLE IN ALL DEPTS. THEY SHOWED COMPASSION AND UNDERSTANDING DURING A CHALLENGING TIME. THE STAFF ARE ALL PROFESSIONALS AND WELL EXPERIENCED."
Verified Customer
June 2018
"EVERYTHING WORKOUT SMOOTHLY. STAFF WAS ON TOP OF EVERY DETAIL. SINCE PREARRANGEMENTS HAD BEEN DONE YEARS AGO, IT MADE IT EASY FOR US AT THIS TIME."
Verified Customer
May 2018
"OUR FAMILY IS GRATEFUL FOR THE COMPASSION & UTMOST PROFESSIONALISM SHOWN BY ALL THE STAFF AT FOREST LAWN DURING SUCH A DIFFICULT TIME."
Verified Customer
March 2018
"OUR FAMILY IS GRATEFUL FOR THE COMPASSION & UTMOST PROFESSIONALISM SHOW BY ALL THE STAFF AT FOREST LAWN DURING SUCH A DIFFICULT TIME."
Verified Burial & Memorial Service Customer
March 2018
"EVERYTHING WENT AS I THOUGHT IT WOULD. MARKER FOR THE GRAVE VERY EXPENSIVE AND THE WAIT TIME IS ALMOST 5 MONTHS AND NO MARKER."
Verified Customer
March 2018
"MY MOTHER PREPAID HER ARRANGEMENTS IN THE SIXTIES. THIS FORETHOUGHT WAS A GODSEND. THE STAFF WERE VERY PROFESSIONAL, GIVING MANY IDEAS AND TECHNOLOGICAL SUPPORT."
Verified Customer
February 2018