Verified Customer Reviews
"We have not made final arrangements due to illness of family member and covid. But our experience up to this point has been excellent."
Verified Burial & Memorial Service Customer
February 2021
"The compassion shown by the entire staff was very impressive."
Verified Burial & Memorial Service Customer
February 2021
"We were treated with care and understanding and our personal needs took pure precedence."
Verified Burial & Memorial Service Customer
December 2020
"We arranged for my husband to be cremated with another company and found they would not talk to us for Ten days as they were backlogged. JR took responsibility to care for my husband and take his body to Olingers crematory. He and his team where respectful, caring and made me feel that my husband would be cared for."
Verified Burial & Memorial Service Customer
December 2020
"Our experience with Chris Dufrenne was phenomenal. Chris took great care with every aspect, explaining everything really well. We had no idea what to expect. We were able to focus on our grief and worried less about how everything was handled. Highly trustworthy and extremely helpful."
Verified Burial & Memorial Service Customer
November 2020
"Chris did a wonderful job of providing us with all the information we needed to make the decisions we needed to make that the sorrowful time. He was compassionate, and made sure all our needs and desires were accommodated."
Verified Burial & Memorial Service Customer
October 2020
"J.R. did an amazing job and went above and beyond for our family. We will remember him and your company in the future. Highly recommended."
Verified Burial & Memorial Service Customer
October 2020
"Chris was very professional and courteous. He answered all our questions and concerns. He responded quickly with answers to all our concerns. He went beyond expectations by providing a special detail on my husband's urn. Great service!"
Verified Burial & Memorial Service Customer
October 2020
"Everyone at Olinger went out of their way to make our arrangements comfortable. They accommodated numerous requests very efficiently and with utmost care and understanding. They handled difficult situations and family members professionally, and diffused possible uncomfortable interactions. We were very happy with our experience and felt that our loved one was respected and honored."
Verified Burial & Memorial Service Customer
September 2020
"Chris was very helpful and kind ..."
Verified Burial & Memorial Service Customer
August 2020
"My mother's viewing and service were peaceful and lovely, absolutely perfect."
Verified Burial & Memorial Service Customer
August 2020
"The experience we had with Olinger in Castle Rock was outstanding in every way and far exceeded our expectations. There was no sales pressure, and everything was made as easy as possible for us during a very difficult time. We greatly appreciated the professionalism and caring shown to us, and we feel that they went the 'extra mile' in providing personal transportation of our mother's body to another state."
Verified Burial & Memorial Service Customer
August 2020
"Olinger Andrews Caldwell Gibson Funeral Home showed my family and I such respect and professionalism. The support and empathy they provided made the most difficult time in my life of losing my son a little more bearable. They walked me through every detail whether small or large they were there assisting me every step of the way. J.R. Pinon stayed in communication with me. He treated my family and I as if we were his family. I cannot express how thankful I am that Olinger Andrews Caldwell Gibson Funeral Home were there when I needed them most. I am forever indebted to them and J.R. Pinon."
Verified Burial & Memorial Service Customer
August 2020
"Chris and the entire staff helped us arrange the handling of my Father's remains and his subsequent memorial service in a stress free and supportive manner. This allowed our family to focus on taking care of each other and honoring my Father's memory to the fullest. This was all done in a challenging pandemic situation with large portions of the family attending services virtually. My expectations were greatly exceeded."
Verified Burial & Memorial Service Customer
June 2020
"We were in a unique situation with a baby who had died. We didn't know what to expect and found just the right amount of support, sympathy, and understanding from Olinger. The Director had also lost a child, and they take special care of families in this situation."
Verified Burial & Memorial Service Customer
June 2020
"When it seemed flowers for the arrangement we had chosen might not be available they went out of their way to find some for the florist to use, which meant a lot because the flowers chosen had a special meaning"
Verified Burial & Memorial Service Customer
June 2020
"I was going through the hardest time in my life and my kids life. Chris the funeral director was the light in a very very dark time. We are so grateful for his compassion and kindness."
Verified Burial & Memorial Service Customer
May 2020
"Everything was handled professionally. I felt very comfortable right from the beginning of the process"
Verified Burial & Memorial Service Customer
April 2020
"This funeral home has helped handle my mother 12.5 years ago and now my father just a couple weeks ago. I am 20 and still trying to figure so much out and the staff was amazing at helping me do that and make decisions I felt were best for my dad. They understood that he was my everything and we had a bond that many parents and children never come close to having and they helped me honor that in the best way."
Verified Burial & Memorial Service Customer
April 2020
"J.R. was so compassionate and caring throughout the entire process! He made a difficult job almost enjoyable. He was so patient and easy to work with. Thank you, J.R.!!!"
Verified Burial & Memorial Service Customer
April 2020
"I would recommend Olinger,Andrews,Caldwell,Gibson to everyone who has suffered a loss. They took care of everything. They were compassionate,professional, and extremely helpful. They guided me through an extremely difficult situation with integrity and took care of all the details, both small and large. The prices were good and they were very upfront about the cost. 10 out of 10"
Verified Burial & Memorial Service Customer
April 2020
"Olingers made a difficult time seem less difficult. They help you through the tough moments, guide you, and take over what needs to be done. That help is priceless."
Verified Burial & Memorial Service Customer
March 2020
"the Reason why you are there to begin with is difficult. However, they make the process easy and companionate to allow you the time to process everything going on."
Verified Burial & Memorial Service Customer
March 2020
"The staff is amazing. They genuinely care about people."
Verified Burial & Memorial Service Customer
December 2019
"The personal attention received eased my mind and helped me through a very tough time. We had used Olinger, and JR personally for both my fathers death in 2009 and my mothers in 2015. I felt at ease calling them when my husband passed away. My family already knows that when I pass that is who they will call."
Verified Burial & Memorial Service Customer
December 2019
"Very personable"
Verified Burial & Memorial Service Customer
December 2019
"I was in such pain, but it was as though the funeral director ( Chris) felt my pain, and gently worked with me through all decisions with no pressure. Everything flowed so smooth, I couldn't believe it. They were the BEST!"
Verified Burial & Memorial Service Customer
November 2019
"Our experience with Olinger could not have been better. During this difficult time, the staff treated us professionally and warmly. There was clarity and transparency regarding all costs. The catered meal was outstanding. The staff was very flexible as we made changes along the way. I really can't say enough about how well we were treated by JR and his staff."
Verified Burial & Memorial Service Customer
November 2019
"During difficult times it is important to be surrounded by caring individuals. Olinger was there for me during both my parents passing. I am grateful for their kindness, efficiency and constant communication. Thank you for supporting me."
Verified Burial & Memorial Service Customer
October 2019
"The only issues were the death certificate errors/typos did not get corrected after I proofed it. I wish I had thought to ask for a cost of each service al a carte verses in a package or bundle."
Verified Burial & Memorial Service Customer
September 2019
"JR was very understanding, compassionate and patient from the very moment we met him and was a tremendous comfort throughout. He was able to work with us and guide us when we weren't sure which direction to go in this very difficult time."
Verified Burial & Memorial Service Customer
September 2019
"In a time like this, when you've lost a loved one, you don't expect that one of the most pleasant experiences will come out of the funeral home you choose, but that's exactly what happened when my husband passed away. I made new friends here, and they are filled with compassion for what they do. I never felt pressured, and my experience was nothing short of amazing! I am so thankful my loved one was in their care, and I will be forever grateful for the love and compassion I was shown throughout the process."
Verified Burial & Memorial Service Customer
September 2019
"Rick and JD did an excellent job with the arrangements during a very difficult time."
Verified Burial & Memorial Service Customer
September 2019
"The professionalism of JR Piñon, the funeral director, was great. Everything went so smoothly and he made us feel very cared for throughout the whole experience."
Verified Burial & Memorial Service Customer
August 2019
"We were blessed to have JR's kind and compassionate guidance to help us through the entire process during such an emotional time of loss. The results far exceeded my expectations. I would highly recommend JR and Olinger Andrews to anyone."
Verified Burial & Memorial Service Customer
August 2019
"The Celebrant was outstanding. She spent hours with us talking about our life with our Loved one. She apparently new the right questions to ask because the program she put together was beautiful and touching. The service was truly a celebration of her life."
Verified Burial & Memorial Service Customer
August 2019
"These folks are nothing short of amazing. I don't have the words to describe what the staff did for my family and my father. A million times Thank you."
Verified Burial & Memorial Service Customer
August 2019
"WE RECEIVED EXCELLENT SERVICE FROM YOU."
Verified Burial & Memorial Service Customer
July 2019
"THEY DID A FABULOUS JOB."
Verified Burial & Memorial Service Customer
June 2019