Verified Customer Reviews
"Carrie took the extra effort to breakout and explain the charges to me. She was quick to respond every time I reached out to her and she even left a family event 2 hours away and attended Matt's service! That's true caring and dedication to the job! Haley was phenomenal in putting together all of my husband's personal items I delivered in a wonderful vignette! She certainly has the knack and skill sets to coordinate the room and the event! Hold onto these two...this talent is what makes your business so successful!"
Verified Customer
April 2021
"They take care of every aspect of the arrangements and offer excellent advice. Very easy to work with and met all my needs."
Verified Burial & Memorial Service Customer
March 2021
"Sylvan Abbey is top notch and took care of everything in such a professional and thoughtful way. We will absolutely use them again in the future."
Verified Customer
February 2021
"It was good, everything was professional"
Verified Customer
February 2021
"These folks are very dedicated to making this experience just as you see fit. They are kind and gentle people who are sympathetic professionals to your situation."
Verified Customer
December 2020
"Staff was very friendly and helpful and attentive to the family"
Verified Burial & Memorial Service Customer
November 2020
"Edgar is both professional & personable. He went above and beyond in his attentiveness and genuinely cares about our family. We've had many meetings with Edgar over the months of decline with our loved one. As our needs changed, Edgar was more than happy to accommodate our entire family. Edgar will always hold a special place in our memories of this life event."
Verified Burial & Memorial Service Customer
November 2020
"All aspects of my dad's funeral service were beyond what we ever expected. The attention to detail was amazing. My family was extremely grateful for the services we received from both the funeral home and cemetery. It was a peaceful and honorable send off for my father, one that he deserved and we will always remember."
Verified Burial & Memorial Service Customer
October 2020
"On the meeting I leave 3 and 1/2 hours away. The experience was just find and everyone did there job"
Verified Customer
September 2020
"Carrie Orozco is an excellent example of someone who helps make a devastating situation into one that is filled with care and makes you calmer dealing with the passing of a loved one. She is very knowledgeable, professional and a great listener. Father Bob was wonderful. The service was touching and beautiful celebrating the life of my uncle. Thank you so very much."
Verified Burial & Memorial Service Customer
September 2020
"Applying for the military benefits and having them on site in such a short timeframe removed a lot of stress from our side. Thank you"
Verified Burial & Memorial Service Customer
September 2020
"The deceased made arrangements several years earlier. Sylvan Abbey provided the contract immediately with all previously approved arrangements. There was no pressure to add additional items. The arrangements were professionally and courteously taken care of. Everything was beautifulðŸ‘ðŸ¼."
Verified Burial & Memorial Service Customer
September 2020
"I was very pleased and indeed touched with the warmth, courtesy and helpfulness of Alan and Edgar as we worked through the decisions for my Mother's ceremony and burial. They made a difficult time more bearable and even more some given some of the needed restrictions of Covid Days. The viewing was sad yet provided the needed closure and the venue was lovely as was she. My thanks to you them and to you all for easing our burdens at this time."
Verified Burial & Memorial Service Customer
September 2020
"Steven James and his associates have been professional and personable through this process."
Verified Burial & Memorial Service Customer
August 2020
"My experience with Sylvan Abby and staff was exceptional. The process was smooth, communication was good, explanation of how the planning process from start to finish was very good. Chris Prouty was our funeral director and he was great with all the details."
Verified Customer
August 2020
"I never thought that a funeral could of been so beautiful. Staff was outstanding. My family was so impressed. Thank you Daughter of Elizabeth C Seither"
Verified Burial & Memorial Service Customer
July 2020
"Everyone is respectful of everything that the family is going through. Also very helpful with explanations too."
Verified Customer
June 2020
"You can share any of the above comments."
Verified Burial & Memorial Service Customer
June 2020
"My funeral director, Sheree LaDoucere, was very kind, compassionate and organized. she had great attention to detail."
Verified Burial & Memorial Service Customer
June 2020
"Options & Honesty"
Verified Burial & Memorial Service Customer
May 2020
"they truly helped ease our burden by handling all the details"
Verified Burial & Memorial Service Customer
April 2020
"Sheree and Jennifer were always available and treated us like family."
Verified Burial & Memorial Service Customer
April 2020
"Everything was great. Such a classy and well decorated facility. The staff is lovely. If I was offered a job there, I would take it. A wonderful experience during a very sad, stressful time. They know what they are doing."
Verified Customer
April 2020
"The experience my family had during such a difficult time was made so much easier by all the staff even right down to the receptionist who spoke with such softness. That alone was very comforting to me. Each person that we came in contact with was very thorough and kind!"
Verified Burial & Memorial Service Customer
March 2020
"Kelly Rose was wonderful. Any time I had a question or needed anything she was a phone call or text away. She is by far one of the most kind, caring & compassionate people I have ever been blessed to meet. I only wish that we would have used Sylvan Abby for all of our funeral needs. I feel had we have done that, the experience would have gone much smoother than it did with Dobies. They were just awful! However, Kelly and all the staff at Sylvan Abbey made all that disappear when making the arrangments for my parents to be taken care of, even the lovely gentleman that opened my parents cremation vault, was so thoughtful and respectful. I feel like Kelly and every person I encountered there treated us like family and truly cared about us as a family. It's just the little things that mean the most."
Verified Customer
February 2020
"Everything was perfect!"
Verified Burial & Memorial Service Customer
February 2020
"The staff at Sylvan do a great job of bringing everything necessary together."
Verified Customer
January 2020
"Everyone was so professional made a very difficult time easy thank you"
Verified Customer
December 2019
"The funeral director Steve was incredible. He made my families experience so easy considering the circumstances. I appreciate his understanding, the way he was upfront about all costs and his way to make you feel heard and duplicated. Thank you Steve. You made a hard time in our lives a little easier."
Verified Burial & Memorial Service Customer
November 2019
"From the moment my family met with our Funeral Director, Matt he was very professional and kind. I believe her name was Amy - helped us she was amazing as well. The service was perfect - the priest was great - we were definitely comfortable with the way we were treated and under the circumstances, we felt great about our experience. The cemetery is absolutely beautiful."
Verified Customer
October 2019
"My experience was very nice and simple. Chris was always available and a pleasure to work with. The staff that I encountered were all very kind as well."
Verified Burial & Memorial Service Customer
October 2019
"Steve James was the best. They made everything so easy in a difficult time great great people"
Verified Burial & Memorial Service Customer
October 2019
"Ivey (the man who picked my husband up from Hospice) treated my beloved with Dignity and presented him with Veterans honorable treatment. Thank you Ivey for your care."
Verified Burial & Memorial Service Customer
September 2019
"3 WEEKS LATER AND MY MOM'S PLATE IS STILL MISSING. WENT BY TO VISIT YESTERDAY 9/15/19. WAITING FOR RESPONSE, EMAILED YESTERDAY."
Verified Customer
September 2019
"Very kind staff."
Verified Burial & Memorial Service Customer
September 2019
"if you want a no nonsense, no pressure, no up-sale, understanding, workability experience, during a difficult time....at a time that is hard to concentrate on details....these are the people you want..."
Verified Burial & Memorial Service Customer
September 2019
"I think if the family does not request someone to speak at the interment, they staff should try to emphasize the need for someone there, other than family. We decided against a eulogy, and the interment became a bit uncomfortable. Especially having the grounds people in their dirty work clothes, on their knees putting the urns in the ground. They should have covered them and waited until the grieving family left."
Verified Burial & Memorial Service Customer
September 2019
"The staff is very professional and caring I had no idea what to do and they guided me through it and explain everything, but never tried to push me . Also, every thing they promised was done and in a beautiful way. I am very great full to them for all the did."
Verified Burial & Memorial Service Customer
September 2019
"Wonderful staff, beautiful service and reception area. The mountain and beach scenes felt very personal and relaxing. Our family was very happy with the service and loved how the personal items of our loved one was staged for everyone to view. The memory rocks that were distributed with my husband's photo have been taken with friends and family all over the United States and meant a lot to us all. Great job Sylvan Abbey!"
Verified Burial & Memorial Service Customer
September 2019
"Above our expectations,,,wonderful"
Verified Burial & Memorial Service Customer
September 2019
"Both Chris and Jennifer were helpful, understanding and easy to work with. Everything, and every aspect of my fathers funeral were perfect, so much so, that my mother wanted to pre-arrange her own funeral with Sylvan."
Verified Burial & Memorial Service Customer
September 2019
"No thank you"
Verified Burial & Memorial Service Customer
September 2019
"Personalized, professional staff all around. The compassion I received from all staff who worked with me, especially Christopher Prouty and Stephen James, was excellent. I was never pressured into making any choices for my mother and all options were explained to create a service for her that was a true celebration of her life. I highly recommend Sylvan Abbey for compassion, dignity, and professional approach during such a difficult time. All staff-from the reception desk to the funeral directors and the grounds staff--always greeted me respectfully and compassionately. I will always remember the kindness of every employee at Sylvan Abbey in my time of grief for my mother. Gratefully, Rev. Grace DeBella"
Verified Burial & Memorial Service Customer
August 2019
"The staff was accommodating when asked to schedule the service several weeks into the future. They were also accommodating in allowing the personal touch in the service with regard to music and song. Lunch prior to the service was a wonderful idea rather than after the burial which allowed everyone to relax and visit. Overall, the experience was very good."
Verified Customer
August 2019
"The Staff was very professional and very personable. I was very pleased with the attention and help that Steve James provided. Very well done. Thank you for making this experience easier for us"
Verified Customer
August 2019
"VERY HAPPY WITH ALL OF THE STAFF."
Verified Burial & Memorial Service Customer
July 2019
"VERY GOOD CONSIDERING LOSING MY DAUGHTER"
Verified Burial & Memorial Service Customer
July 2019
"THE WIFES PARENTS WHERE BOTH DONE AT THIS LOCATION AND SHE SET HERS UP THRU DIGNITY TRANSFER FROM OKLAHAMA CITY, OK. PRE ARRANGEMENTS RESULTED IN TOTAL SERVICES WELL DONE!"
Verified Customer
June 2019
"WERE VERY PROFESSIONAL CARING AND LOVING TO OUR FAMILY OR FRIENDS"
Verified Burial & Memorial Service Customer
June 2019
"EVERYTHING WENT VERY WELL."
Verified Burial & Memorial Service Customer
May 2019
"EVERYTHING WAS PERFECT EXCEPT THE STAFF GET TIED UP AND ARRIVED LATER THAN SCHEDULED."
Verified Customer
May 2019
"Received numerous compliments from those who attended my son's service about the facility and memorial displays. The staff was wonderful."
Verified Burial & Memorial Service Customer
April 2019
"FOR THE PAST THREE MONTH I WAS EVERY DAY ON CEMETERY MEMORIAL GARDEN. I DID NOT SEE ANY LAWN CARE COMPANY DOING THEIR BUSINESS. GRASS IS GROWN AND WASNT TAKEN CARE OF."
Verified Burial & Memorial Service Customer
April 2019
"THE STAFF WAS EXTREMELY EMPATHETIC AND PROVIDED SO MANY OPTIONS I WAS HIGHLY IMPRESSED WITH ALL THEY DID FOR ME. EXCELLENT!"
Verified Customer
April 2019
"I CANNOT SAY ENOUGH ABOUT HOW PROFESSIONAL AND EMPATHETIC THE ENTIRE STAFF WERE. THEY WENT BEYOND EXPECTATIONS."
Verified Burial & Memorial Service Customer
April 2019
"YOUR FUNERAL HOME - NICELY REMODELED VERY CLEAN, VERY NICE STAFF, XMAS TREE PERSONNAL ORNAMENT WAS A NICE TOOKED"
Verified Customer
March 2019
"OUR FAMILY HAS USED THIS FACILITY 7 TIMES, AND ALL ARRANGEMENTS WERE MET TO ALL MEMBERS OF OUR FAMILY. THANK YOU"
Verified Burial & Memorial Service Customer
March 2019
"WE MY FAMILY & FRIENDS WERE OVER WHELMED WITH YOUR OVER ALL SERVICE ... AND OUR LOVED ONE. YOUR COMPASSION & SINCERITY TO US WAS WONDERFUL. YOU MADE US FEEL SO COMFORTABLE KNOWING HE IS IN GOOD HANDS YOU ARE #1. AND BETTER THEN ANY OTHER F. H. AROUND THANK YOU."
Verified Burial & Memorial Service Customer
February 2019
"OVERALL GOOD EXPERIENCE."
Verified Burial & Memorial Service Customer
February 2019
"THEY MADE THE FINAL ARRANGEMENTS FOR MY MOTHER-IN-LAW WAY AND ABOVE EXPECTATIONS!"
Verified Customer
January 2019
"COMPASSIONATE STAFF - HOME HAS EXCELLENT REPUTATION THROUGHOUT CLEARWATER. HAVE DONE 4 OF MY FAMILY FUNERALS."
Verified Burial & Memorial Service Customer
December 2018
"GREAT SERVICE! THANKS TO ALL GOD BLESS!"
Verified Burial & Memorial Service Customer
December 2018
"WE WORKED WITH MOSS FUNERAL HOME OF DANEDIN, FL. WHO COORDINATE EVERYTHING WITH THE CEMETERY"
Verified Customer
November 2018
"THE SERVICE WAS BEAUTIFUL. IT WAS A SIT THE STAFF HAD KNOWN MY MOTHER FOR YEARS. THEY REALLY HONORED HER AND CELEBRATED HER LIFE."
Verified Burial & Memorial Service Customer
November 2018
"OUTSTANDING JOB - SO MANY VISITORS TOLD ME THAT THE MEMORIAL SERVICE WAS NICEST OUR ATTENDED"
Verified Burial & Memorial Service Customer
November 2018
"Only bad comment I have is that calling me, more than once, so soon after my husbands passing to get me to sign up for arrangements for myself was off putting. I think that a nicely worded letter a couple of months afterward might be fine though."
Verified Burial & Memorial Service Customer
November 2018
"OUTSTANDING IN EVERY DEALING & VERY THOUGHTFUL."
Verified Burial & Memorial Service Customer
November 2018
"I WAS BLOWN AWAY WITH HOW BEAUTIFUL AND HOW UNIQUE MY HUSBANDS SERVICE WAS TO MAKE IT BE SPECIAL FOR HIM. QUALITY AMAZING PRICING PERFECT THANK YOU"
Verified Burial & Memorial Service Customer
October 2018
"THIS WAS A VERY NICE EXPERIENCE."
Verified Burial & Memorial Service Customer
September 2018
"EVERYTHING WAS PERFECT"
Verified Burial & Memorial Service Customer
August 2018
"THE MEMORIAL SERVICE AND CARE OF OUR FATHER EXCEEDED OUR EXPECTATIONS IN QUALITY & PROFESSIONALISM! THEY EASED THE PAIN OF THE LOSS BY CELEBRATING THE LOVE AND LIFE OF OUR FATHER."
Verified Burial & Memorial Service Customer
August 2018
"VERY MUCH SATISFIED WITH ALL SERVICES."
Verified Customer
August 2018
"BETTER CLARIFICATION OF WHAT EACH PLAN GIVES YOU FOR THE PRICE/ MOST EXPENSIVE PLAN ALWAYS SHOWN FIRST"
Verified Burial & Memorial Service Customer
July 2018
"VERY MUCH PLEASED WITH EVERYTHING, EVERYONE WAS VERY HELPFUL."
Verified Burial & Memorial Service Customer
July 2018
"I WAS TOLD IT TAKE 2-3 MONTHS TO GET DATE OF DEATH PLATE FOR MARKER. THIS IS APPOLING I MY CAS I SHARE A GRAVESITE WITH WIFE BUT MARKER DOESNT MDICATE WHO IS BURIED"
Verified Customer
June 2018
"ITS A HARD THING THAT YOUR STAFF DOES. YOU ARE NOT MEETING PEOPLE IN THEIR FINEST HOUR. YET YOUR STAFF DOES IT ALL WITH EMPATHY, KINDNESS AND PROFESSIONALISM."
Verified Burial & Memorial Service Customer
June 2018
"THE RECEPTION STAFF WAS NOT HELPFUL ON THE PHONE. DID NOT HAVE IMPORTANT INFO & PROVIDED CANNED RESPONSES WHEN THEY SHOULD HAVE DIRECTED ME TO THE MAIN COORDINATOR."
Verified Burial & Memorial Service Customer
June 2018
"EVERYTHING WAS GREAT UNTIL THERE WAS NO FOLLOW UP ON THE MARKER."
Verified Customer
June 2018
"THE SERVICE WAS OUTSTANDING IN EVERY ASPECT."
Verified Customer
May 2018
"SERVICE WAS OUTSTANDING- MANY COMPLIMENTS FROM RELATIVES AND FRIENDS THAT ATTENDED"
Verified Burial & Memorial Service Customer
May 2018
"ALL THE ARRANGEMENTS WERE MADE BY MY BROTHER SEVERAL YEARS AGO. MY FUNERAL HOME MADE AT THE ARRANGEMENT FOR ME AND I COULDNT HAVE BEEN MORE PLEASED. THANK YOU FOR ALL YOU DID TO MAKE A SAD OCCASION BEARABLE."
Verified Customer
May 2018
"EXCEPTIONAL STAFF AND SERVICES- GREAT HONOR AND TRIBUTE TO OUR DAUGHTER, RESPECT, DIGNITY AND COMPASSION FROM STAFF WAS MUCH APPRECIATED."
Verified Burial & Memorial Service Customer
May 2018
"YOUR FAMILY WAS VERY SATISFIED WITH THE SERVICES WAS RECEIVED FOR OUR LOVED ONE. WE KNOW THAT SHE WOULD HAVE APPROVED & THE ARRANGEMENTS THAT WERE MADE FOR HER."
Verified Burial & Memorial Service Customer
May 2018
"HAD NO PROBLEM WITH THE SERVICE FROM THE STAFF"
Verified Customer
April 2018
"IT WAS A GREAT EXPERIENCE"
Verified Burial & Memorial Service Customer
April 2018
"MY HUSBAND ALREADY HAD HIS PRE NEED ARRANGEMENTS MADE. I WENT AHEAD AT THAT TIME AND MADE MY PRE NEED ARRANGEMENTS."
Verified Burial & Memorial Service Customer
April 2018
"THE REMODEL @ THE FUNERAL HOME WAS BEAUTIFUL & WELL APPOINTED COMFORTABLE & MODERN. I HAD A SIT DOWN DINNER AFTER CEMENTARY, WE ALL LOVED THE LARGE ROOM ETC. HOLIDAY DECORATION OUTSIDE & INSIDE WERE VERY BEAUTIFUL DONE. & ZETI WAS NOT GREAT - NOT THE WORSE I HAVE HAD - NEEDS SOME FIXING."
Verified Burial & Memorial Service Customer
April 2018
"MY BROTHER WAS SUPPOSED TO BE CONTACTED BUT WAS NOT. HE LIVES IN TARPON SPRINTS. THE HEAD STONE IS NOT IN PLACE YET. HOW SOON WILL IT BE THERE"
Verified Customer
April 2018
"THE GROUNDS ARE SO TRANQUIL, IT IS EASY TO IMAGINE MY MOTHER RESTING IN PEACE!"
Verified Customer
March 2018
"CARING, SENSITIVE, STAFF. POLITE AND KNOWLEDGEABLE."
Verified Customer
March 2018
"WE WERE AMAZED AT THE INSIGHT OF THE STAFF. THEY ANTICIPATED OUR NEEDS AND LISTENED TO EVERY REQUEST PATIENTLY"
Verified Burial & Memorial Service Customer
March 2018
"OBITUARY WAS NOT MENTIONED AT ALL. I WOULD HAVE LIKED TO WORK WITH JUST ONE PERSON. DONT KNOW WHY THE WOMAN WAS BOUGHT IN."
Verified Burial & Memorial Service Customer
March 2018
"EVERYTHING WENT AS PLANNED WE COULD HAVE USED A FEW EXTRA CHAIRS FOR VIEWING. I PERSONALLY WILL USE THE FACILITIES WHEN MY TIME COMES, VERY SATISFIED."
Verified Burial & Memorial Service Customer
March 2018
"THE ENTIRE STAFF WAS CARING, COMPASSIONATE AND ON TOP OF EVERYTHING. RECOMMENDATION OF A CELEBRANT WAS EXCELLENT."
Verified Customer
March 2018
"I WAS VERY HAPPY WITH NEARLY EVERYTHING THEY DID FOR ME. THEY WERE VERY NICE PEOPLE."
Verified Customer
February 2018
"GREAT OVERALL. NEED TO UPGRADE VIDEO SERVICE W/ OFFER VIDEO TO FAMILY."
Verified Customer
February 2018
"BEAUTIFUL FACILITY AND VERY NICE PEOPLE."
Verified Burial & Memorial Service Customer
February 2018