Verified Customer Reviews
"The obituary should be proofread by a member of your staff to ensure accurate."
Verified Burial & Memorial Service Customer
March 2021
"Author and the staff working with him was awesome!!!!!"
Verified Customer
March 2021
"The situation we faced was unusual. Our friend had no family and was under hospice care when we assisted her with funeral planning. We especially appreciate Earl Anderson for his help in working through all the details with the final arrangements. Your staff was very sympathetic and did everything possible to manage things in a dignified manner. It is obvious that you respectfully work with those in need of your services and advice. Special thanks to Jason Sands who was so very kind and along with his crew supported us on a bitterly cold day, praying along with us at the graveside."
Verified Burial & Memorial Service Customer
February 2021
"Losing a loved one is never easy, and this by far has been the most difficult loss I've ever had to experience. Scott made my experience very easy. He was very knowledgeable and made sure I had a keen understanding of everything within my budget. He was very patient with me and my family and we are grateful and thankful to have worked with him."
Verified Customer
February 2021
"I would encourage everyone to invest in pre-need planning."
Verified Customer
February 2021
"Jason Sands went above and beyond to make the whole experience better. We lost our oldest daughter who had special needs and a lot of medical issues very suddenly and Jason made sure that we understood every part of the process. He took his time because we were very emotional at the time. He was very patient and respectful. The Biggest thing that stood out was how personal and special Jason made us feel when he asked what color we as a family was wearing and said that he wears that color with the family. Now that made my wife and I feel really good and felt like we mattered"
Verified Customer
February 2021
"Our family could not have asked for a better level of care during our time of grief. We were extremely happy with Laurel Land and the amazing service that was provided. We thank you so much for EVERYTHING!"
Verified Burial & Memorial Service Customer
February 2021
"Laurel Land staff provided consistent, caring service. They definitely have a service attitude which is so important when under the stress of arrangements and grief."
Verified Burial & Memorial Service Customer
January 2021
"My experience with Laurel Land was beyond my expectations. I walked in on a late Friday afternoon, expecting to be rushed out the door. It was quite the opposite. Linda Bell took her time, explained our options, personally showed us where our father would be buried, and made sure that all of our needs were met. She thought of things we hadn't considered and we were very grateful. The service was perfect. I highly recommend Laurel Land and Linda Bell!"
Verified Customer
January 2021
"The care and concern displayed to us by the staff at Laurel Land - Dallas was outstanding, from the receptionist at the front desk to the funeral director to the manager. They were professional, personable, respectful, and friendly, while showing great compassion for our feelings. They were supportive and helpful in planning the memorial for our mother and grandmother, and we very much appreciated the warmth and empathy they displayed. We feel like we've made new friends."
Verified Burial & Memorial Service Customer
January 2021
"Laurel land definitely cater to your specific need. They provide promotions and assistance to ensure that you will be able to lay your loved one to rest. I was so happy with the comfort Jason and Hernandez provided."
Verified Customer
January 2021
"Awesome services provided by the team."
Verified Customer
January 2021
"The staff showed truly excellent and exceptional care for rhe family and our departed loved one. I can saw I don't know how I would have made it through this loss without them."
Verified Burial & Memorial Service Customer
January 2021
"Pre-need Services are extremely encouraged. Learn more about it and do not be afraid to ask questions."
Verified Burial & Memorial Service Customer
December 2020
"I chose Laurel Land because of Pamela Sing Prater. She has always been there for me and my family. She was and is always professional. Most importantly, she sincerely cares. She made it possible for us to see our son on Thanksgiving Day even though the funeral home supposed to be closed and made sure our services were top notch. Thank you also to Jarrod Godbolt for helping us as well. You both are awesome. Also, Belinda who worked with us on getting everything together at Holy Redeemer . Thank you, the Campbell family."
Verified Burial & Memorial Service Customer
December 2020
"Excellent"
Verified Customer
December 2020
"I am so pleased with the service provided. Every detail was provided and every question answered. So glad to have my pre-needs handled by Laurel Land."
Verified Customer
November 2020
"The staff was very patient with us."
Verified Customer
October 2020
"I can only say that we were provided with excellent service. Christopher was able to help us at every point. His attention to details and service was excellent. When we ran into problems with our church he was able to speed things up to meet our deadline. He personally delivered my mother to us. I highly recommend laurel land for the excellent professional service we received."
Verified Burial & Memorial Service Customer
October 2020
"The overall experience was excellent. No complaints. Very very happy with Laurel Land that we as a family will start the process for our final date."
Verified Burial & Memorial Service Customer
October 2020
"It was an excellent experience because we were very pleased with all the services provided by Laureland"
Verified Burial & Memorial Service Customer
October 2020
"I am grateful to Laureland for the services we received for our mother's funeral and I am very pleased with everything that took place during the Visitation and also at the funeral it was something that our mother deserved to have this great service of quality and excellence on her part. from Laureland members and thank you in advance again, we are very pleased and of course we will recommend your services to our family and friends."
Verified Customer
October 2020
"The cemetery counselor that assisted me during the cemetery arrangements was very courteous and professional. He was very knowledgeable and made me feel at ease during this experience I have no doubt that he is a valuable asset to your staff."
Verified Customer
September 2020
"Our family felt that everyone and everything was wonderful."
Verified Customer
September 2020
"Thankful for the experience and professionalism that we experienced at Laurel Land. I have not considered burial my entire adult life; however, the experience I received at Laurel Land caused me to purchase a plot next to my husband."
Verified Customer
September 2020
"Thank you for everything we just did cremation"
Verified Burial & Memorial Service Customer
September 2020
"Sunny was awesome! She made me feel like she really cared."
Verified Customer
September 2020
"Laurel Land is a beautiful place, I've always been impressed with how well their grounds are kept. The staff was very friendly and helpful."
Verified Customer
August 2020
"We were extremely pleased. Again, thank you!"
Verified Burial & Memorial Service Customer
August 2020
"both the service that we recieved and the process as a whole were great"
Verified Customer
August 2020
"Arthur is the best ! He is very compassionate and understanding. He makes the process so easy in a timely manner. My love one was beautiful."
Verified Burial & Memorial Service Customer
July 2020
"Caring people that shows a strong concern for the family."
Verified Burial & Memorial Service Customer
July 2020
"He was informative and well versed on the things that mattered in my time of bereavement."
Verified Customer
July 2020
"Very professional experience with LaTisha if we ever need services in the future she will be my first call."
Verified Customer
June 2020
"Christopher Jordan and Weldon Hadnot professionalism and just caring concerns about how I was feeling during this difficult process was very helpful for me my anxiety would try to kick in and they will calm me down. In just a professionalism with the whole entire staff was very nice and welcoming"
Verified Burial & Memorial Service Customer
June 2020
"I think it is a nice and old traditional final resting place for family members in Dallas or eastern side of the metroplex."
Verified Burial & Memorial Service Customer
June 2020
"Be proactive and prepay for your entire services of upfront so that there is not a financial burden on your loved ones."
Verified Burial & Memorial Service Customer
June 2020
"It is very important to plan for the inevitable. I would suggest that you prepay for all of your services so that your loved ones will not have to think of what you want and that it is not a burden financially."
Verified Customer
June 2020
"Please read above.....I combined both of these. Thank you"
Verified Burial & Memorial Service Customer
June 2020
"Laurel Land lives up to their high standards. Every service for a loved one is done through them. It eases up the pressure so that you can grief and/or handle other things."
Verified Customer
June 2020
"It made us feel at ease that their professionalism and people skills were met at the highest level. From the director, the family counselor, the ushers, and the driver, very pleased and thankful for the services."
Verified Burial & Memorial Service Customer
May 2020
"Laurel Land Funeral Home and Memorial Park respectively gives us options to bury are loved ones. The team provide outstanding customer service, cleanliness and privacy. The team are always working together to share with us ideals and help guide us to arrangements. They provide catering and they keep outside and inside fields cleaned and trimmed."
Verified Burial & Memorial Service Customer
May 2020
"My son passed away in Oklahoma, my family lives in Texas & Laurel Land is our families cemetery of choice. My 3 year old sister is buried there & she died in 1973. I told my son's father I will not always live in Oklahoma & I don't want our only child, our son there alone. I requested we have our Ian buried with family in Laurel Land Cemetery, Weldon was incredible...I wanted Ian buried close to a family, So our son is buried by my uncle Gary & that means the WORLD to us. I inquired about a plot for myself & if I could be next to my son They worked it OUT, I have a plot next to my son! Laurel Land has always been upscale, my grandparents, Uncle, cousins & my little sister are all in the care of Laurel Land. Thank you, does my gratitude to you no justice...Laurel Land will FOREVER have my heart. God Bless You!"
Verified Customer
April 2020
"During the hardest time of my life Arthur Mitchell and George Lewis helped me and my family in ways I can't explain. Arthur loss him Mother during the time of helping me and he continued to talk to me and make my burdens light, while he was also experiencing loss. This is Behind what your website calls Service Excellence!! I can't thank you enough Arthur."
Verified Burial & Memorial Service Customer
April 2020
"Earl was very kind and was with us every step of the way. He was very knowledgeable about the process and answered all of our questions with honesty. We were never pressured, deceived nor rushed in our decision-making and for that, we're forever grateful and indebted."
Verified Customer
April 2020
"The staff is friendly, professional and very helpful. Our family was treated with dignity and respect during this most difficult time. Thank you to each of them!"
Verified Burial & Memorial Service Customer
April 2020
"Our encounters with the staff members at LMFH was very professional and cordial. They listened and respected our wishes for our love one. Thanks to the staff."
Verified Customer
March 2020
"The staff are very nice and professional,be prepared for funeral expenses,the building is very nice.And I would like to add the minister they chose for us was really nice."
Verified Burial & Memorial Service Customer
March 2020
"I've never had to bury anyone or was in the company of anyone who had to. I didn't know what to expect and thought it would be a lot of work. But the way the lay out was presented to me, made things seem at ease during a very difficult time. My mom was dressed and presented well. I was amazed. I felt like my mom needed a bracelet after she was dressed and presentable. I let Ranetta know and she made sure it happened. I am forever grateful of the services. Thank you!"
Verified Burial & Memorial Service Customer
March 2020
"Please ask if the area is feasible to get to if you have someone disabled/ wheelchair, walker or etc."
Verified Customer
March 2020
"The team at laurel was the most professional and courteous staff. The funeral director Christopher Jordan was the best, he should conduct a training session on customer service. His Team was truly exceptional and well recommended...Great Job!!!!"
Verified Burial & Memorial Service Customer
March 2020
"I'm glad I chose Laurel Land. My husband deserved the best, and he received the best."
Verified Burial & Memorial Service Customer
March 2020
"Willing to work with the family on time and date, thought we (the family) had all cost in mother plan with Laurel Land it did not cover opening and closing of the grave. Be sure to check thus out before signing contract. Other than that we was pleased"
Verified Customer
March 2020
"The staff was very professional and caring. I really like the class that Laurel Land has to offer. The classic black, is so sophisticated."
Verified Burial & Memorial Service Customer
March 2020
"experience was positive in all respects, considering the situtation"
Verified Customer
February 2020
"Latisha and Tracy were very helpful and gave me a peace of mind. I didn't feel rushed or pressured into anything. My grandbaby Jadiel looked so beautiful as if he was sleeping. (Not what I was expecting.) They did an amazing job from start to finish. Beautiful memories of our last day with my grandbaby."
Verified Customer
February 2020
"I lost both of my daughters, Latisha was so helpful and sweet in helping us navigate this difficult time."
Verified Customer
February 2020
"You exceeded our expectation and went above and beyond. Thank you so very much."
Verified Customer
February 2020
"The staff is great. They really care about your needs."
Verified Customer
February 2020
"Let Laural Land Funeral Home Care for your loves one. When they say' We got you' they truly mean it."
Verified Burial & Memorial Service Customer
February 2020
"The funeral and burial transaction was comfortable with the Tausha & Sam. I never knew how death could bring out mixed emotions. Until Sam and Tausha walked me through tge process of not being alone. Even after the service. I can confidentiality say the car service was on-time & comfortable, my love one was well cared for while in funeral care with Tausha. And laying peacefully at rest with the comforting of Sam."
Verified Customer
February 2020
"Debra was fabulous"
Verified Burial & Memorial Service Customer
January 2020
"Very pleased with the overall experience. The staff was very professional and sincere."
Verified Customer
January 2020
"Tracy Hunter and Management staff did an outstanding job in Showing empathy and a desire to assist the family in any way possible! Though this process was hard, we felt very comfortable sharing our concerns, and receiving the support and care that we needed."
Verified Burial & Memorial Service Customer
January 2020
"Everyone was very professional and made sure all of my needs were meet ."
Verified Customer
January 2020
"Awesomeness"
Verified Burial & Memorial Service Customer
December 2019
"The facilities and staff were exceptional during these long distance arrangements, as I was in Michigan."
Verified Customer
December 2019
"Everybody was wonderfully and they gave you time to get yourself together! So you can have a clear mind to put your love one to rest."
Verified Burial & Memorial Service Customer
December 2019
"Laurel Land definitely exceeds the standard on what the process of attending to the aspects of respectively ensuring a loved one's passing is handled with dignity and care."
Verified Burial & Memorial Service Customer
November 2019
"Arthur was a pleasure to work with and did everything possible to ensure our needs were met. Arthur was able to obtain the necessary paper work to properly travel to Mexico with mom's remains. He listened to my needs and addressed every question I had. In addition, we were treated with genuine empathy for the loss of our mother and the reason for our gathering was not lost in the logistics. Thank you."
Verified Burial & Memorial Service Customer
November 2019
"Entire staff is caring and professional."
Verified Burial & Memorial Service Customer
November 2019
"The only issue I had was the exscort. We paid for a extra escort but he failed to remain near the end to allow family & friends to travel safely through stops & signal lights."
Verified Customer
November 2019
"Debra Haggerty was such a blessing during this very stressful and difficult time. She was very compassionate, patient and respectful during the entire process. She answered every question we had and always responded promptly. She truly has a big heart and I am so glad she was our funeral director. We would not have been able to do this without her helping us every step of the way. The service was more beautiful than we imagined and it was perfect!"
Verified Burial & Memorial Service Customer
October 2019
"From the Funeral Home manager on down, the service was impeccable. We felt like we were the only family they were servicing, even though we were not. The personal attention made the arrangements stress free. Hats off to George Lewis and his staff."
Verified Burial & Memorial Service Customer
October 2019
"Please keep doing a good job your hospitality was perfect"
Verified Customer
September 2019
"The staff went above and beyond to make sure everything we needed was in place. They worked with us and were flexible with timing of music and pictures and did not pressure us to get them in a certain time frame as they understood the circumstances our family was under. It's a very nice inviting facility that is updated and beautiful. I really appreciate Arthur as he is still working with us and reaching out following the services weeks later to make sure we receive everything we still need. He is very professional and a pleasure having worked with throughout this whole experience."
Verified Burial & Memorial Service Customer
September 2019
"Our interaction with Deborah Haggerty was wonderful. She is professional, yet compassionate, and her attention to the details made it a perfect service. Tracy, George & the rest of the team helped to create a dignified & beautiful funeral for our beloved Mom. We would recommend Laureland to family & friends."
Verified Customer
September 2019
"Rnetta and Pam made the process easier for my family from start to finish."
Verified Burial & Memorial Service Customer
August 2019
"I can't say enough good things about Laurel Land, every staff member that I met, and most of all, my mother's funeral director, Rnetta. A '10' is simply not enough on the scoring cards for the experience. The most valuable aspect of my experience was with the people there! Thank you so much, Laurel Land."
Verified Burial & Memorial Service Customer
August 2019
"VERY PROFESSIONAL IN ALL AREAS DURING A VERY DIFFICULT TIME FOR ME."
Verified Burial & Memorial Service Customer
July 2019
"MY FAMILY WAS BLESSED BY THE WONDERFUL CARE YOU SHOWED US."
Verified Burial & Memorial Service Customer
July 2019
"THIS WAS THE MOST POSITIVE AND PERFECT EXPERIENCE THAT I EVER HAD TO GO THROUGH. YOUR STAFF MADE THIS VERY EASY AND LESS STRESS. I COULDNT HAVE HAD A BETTER STAFF."
Verified Customer
July 2019
"EXCELLENT EXPERIENCE EVEN CONSIDERING THE CIRCUMSTANCES"
Verified Burial & Memorial Service Customer
July 2019
"THE SERVICE AND CEMETARY IS AWESOME"
Verified Customer
July 2019
"BEAUTIFUL FACILITY, EVERYONE VERY NICE AND HELPFUL."
Verified Burial & Memorial Service Customer
June 2019
"IT WOULD BE NICE TO KNOW THAT YOU HAVE A DINNING HALL NOW."
Verified Customer
June 2019
"VERY PROFESSIONAL"
Verified Burial & Memorial Service Customer
June 2019
"I WAS VERY IMPRESSED WITH THE STAFF AND THE SERVICE THEY PROVIDED. THE GENTLEMAN THAT HELPED WITH THE ARRANGEMENTS WAS FANTASTIC"
Verified Burial & Memorial Service Customer
April 2019
"I REALIZE THE CREATION OF THE DEATH CERTIFICATES IS NOT 2 FUNERAL HOME RESPONSIBILITY, BUT MAY BE THE FUNERAL HOME COULD PROVIDE PRESSURE TO GET THEM GENERATED. ITS ALMOST 5 MOS. NOW ... STILL DO NOT HAVE THEM."
Verified Burial & Memorial Service Customer
April 2019
"ON MY MOTHER GRAVESTONE NAME PLATE WAS NOT FINISH."
Verified Customer
April 2019
"WE HAD A GREAT EXPERIENCE"
Verified Customer
March 2019
"THE STAFF WAS VERY NICE AND KIND TO US. PRICES SEEMS VERY WONDERFUL, CONSIDERING THAT WE HAD PRE-ARRANGED & PAID FOR IT."
Verified Burial & Memorial Service Customer
March 2019
"STAFF DID EVERYTHING POSSIBLE TO MAKE SURE I WAS NEVER UNDER PRESSURE."
Verified Customer
February 2019
"EVERYONE WAS ALWAYS ONE STEP OF ANY QUESTION WE HAD"
Verified Burial & Memorial Service Customer
February 2019
"WATER STAINED CEILING IN CHAPEL. STAFF WAS VERY GOOD. DAD HAS PRE PAID & ARRANGE EVERYTHING. IT WAS A GOOD EXPERIENCE."
Verified Burial & Memorial Service Customer
February 2019
"THE LEVEL OF PROFESSIONALISM THAT WAS PROVIDED TO OUR FAMILY WAS OUTSTANDING AND SECOND TO NON."
Verified Burial & Memorial Service Customer
January 2019
"DIDNT APPRECIATE REMINDERS FROM MALE /CEMETARY DIRECTOR CONSTANT REQUEST FOR 10 RATINGS AND 3RD CALL RE SAME"
Verified Burial & Memorial Service Customer
January 2019
"WOULD USE THIS FACILITY AGAIN!"
Verified Burial & Memorial Service Customer
January 2019
"EVERYONE WAS VERY NICE & KIND"
Verified Burial & Memorial Service Customer
November 2018
"THE STAFF WAS PROFESSIONAL WITH COMPASSION, AND EXHIBITED IMPECCABLE REPRESENTATION OF SERVICE."
Verified Customer
November 2018
"FOR THIS TO HAVE BEEN A PREPAID FUNERAL, IT COST A LOT THAT WE DID NOT EXPECT."
Verified Burial & Memorial Service Customer
October 2018
"I WAS EXTREMELY PLEASED WITH ALL ASPECTS OF CARE, COMPASSION AND SERVICE. THANK YOU."
Verified Burial & Memorial Service Customer
October 2018
"Everything went well but did not getting information on how long changing the marker would take. On return visit some weeks later, it was not done. Called and found out it could take up to 16 weeks. Funeral was 7/8/18; will check 11/8/18."
Verified Burial & Memorial Service Customer
October 2018
"THEY DID A GREAT JOB. THE ... MY GRANDMOTHER WAS FELL. BUT, THEY WERE ABLE TO TAKE TWO SPOTS OFF RESERVE FOR MY MOM. WE BOUGHT THEN BOTH"
Verified Customer
October 2018
"THEY MADE THIS EXPERIENCE, INCREDIBLE AND I AM SO APPRECIATE FOR SERVICES RENDERED AND HOW ME AND FAMILY WAS TREATED."
Verified Customer
September 2018
"EVERYONE TREATED ME LIKE FAMILY"
Verified Burial & Memorial Service Customer
August 2018
"EVERYONE TREATED ME LIFE FAMILY."
Verified Customer
August 2018
"PLEASE KEEP UP THE GOOD WORK YOU HAVE EXCELLENT WORK THAT SLOW COMPASSION AND CONCERN FOR OTHER."
Verified Customer
August 2018
"OUTSATANDING STAFF!"
Verified Customer
June 2018
"YOU ALL WERE GREAT THANKS"
Verified Customer
June 2018
"YOU HAVE MY OTHER PASSED ON FAMILY MEMBER & DIGNITY HAS ALWAYS BEEN PROVIDED."
Verified Burial & Memorial Service Customer
June 2018
"OUTSTANDING SERVICE & STAFF"
Verified Burial & Memorial Service Customer
June 2018
"THE STAFF WAS SO HELPFUL AND EVEN CHANGED THE GRAVES SIDE SERVICE TO BEHALF AT THE CHURCH ITSELF BECAUSE IT WAS BITTERLY COLD AND WE REQUESTED IT AT THE LAST MOMENT. ALSO, THEY DID A REAL HURRY UP JOB FOR US BECAUSE MY BROTHER & SISTER DIED 13 HOURS APART, WE HAD 2 FUNERAL THE SOME DAY ... HAVE WAITED WITH ANOTHER FUNERAL HOME ..."
Verified Customer
May 2018
"I DO NOT KNOW WHAT I WOULD HAVE DONE WITHOUT THE STAFF. THEY WERE ALL SO COMFORTING AND HELPFUL AS THEY ALL SAW HOW EMOTIONAL & UPSET WE ALL WERE. THANK GOD FOR THIS STAFF."
Verified Customer
May 2018
"VERY ACCOMMODATING IN ALL INTERACTIONS"
Verified Burial & Memorial Service Customer
May 2018
"I WAS VERY PLEASED AND OVERWELMED WITH THE STAFF. NOW I AM EXTREAMLY THANKFUL."
Verified Customer
May 2018
"EXCELLENT SERVICES, GOOD STAFF, GOOD ATTENTION, IM REALLY THANKFUL WITH THE FUNERAL SERVICES."
Verified Customer
May 2018
"I WAS VERY PLEASED AND OVERWHELMED WITH THE PROFFESSIONALISM AND KINDNESS OF THE STAFF I AM VERY THANKFUL"
Verified Burial & Memorial Service Customer
May 2018
"THERE WERE SEVERAL FLOWERS ON ESALS AND TWO DAYS AFTER THE BURIAL NO FLOWERS WERE PRESENT"
Verified Customer
May 2018
"VERY HAPPY WITH THERE SERVICES AND EXCELLENT JOB."
Verified Customer
April 2018
"WE WERE VERY PLEASE WITH ALL THE ARRANGEMENTS AND SERVICE OF OUR MOTHER. WE COULD ASK FOR A BETTER HOME GOING FOR HER."
Verified Burial & Memorial Service Customer
April 2018
"SERVICE VERY PROFESSIONAL"
Verified Customer
April 2018
"IT WAS EXPLAINED TO ME THAT THE CONCRETE BOX WAS THE RESPONSIBILITY OF THE FUNERAL HOME. THEY NEVER FUNERAL HOME NEVER CALLED ME BACK."
Verified Customer
March 2018
"MY MOTHER HAD A PRE-PAID FUNERAL & A SPOT IN THE FAMILY PLOT THAT SHE PURCHASED OVER 20 YRS AGO - WE REALLY EXPECTED TO BE PRESSURED INTO PAYING MORE BUT IT WAS NEVER MENTIONED."
Verified Burial & Memorial Service Customer
March 2018
"I WAS VERY PLEASED."
Verified Burial & Memorial Service Customer
March 2018
"N. A. HAVE PREPAID SERVICE."
Verified Customer
March 2018
"I HAD A GREAT EXPERIENCE EVERYONE WAS PROFESSIONAL AND POLITE. THANK YOU SO MUCH FOR THE EXPERIENCE. GOD BLESSING TO THE STAFF."
Verified Burial & Memorial Service Customer
February 2018
"EVERY ONE WAS GREAT ALL THE STAFF WAS WONDERFUL A VERY PROFESSIONAL."
Verified Burial & Memorial Service Customer
February 2018
"EXCELLENT SERVICE, STAFF HELPFUL & COMPASSIONATE"
Verified Burial & Memorial Service Customer
February 2018
"EXCELLENT STAFF KIND, CONSIDERATE & COMPASSIONATE"
Verified Customer
February 2018
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