Verified Customer Reviews
"Pam Sing-Prater was wonderful. We definately appreciated Pam Sing-Prater's attentiveness, support and genuine concern that she shared with the family. She was a Blessing. She was wonderful."
Verified Burial & Memorial Service Customer
February 2021
"It could not have been any better!"
Verified Burial & Memorial Service Customer
January 2021
"I know COVID is stretching the funeral industry thin but I did think 4.25 hours to pick up the body was a bit much. Only approx 1 hour of that was needed for drive time from DFW to Bonham, TX."
Verified Burial & Memorial Service Customer
January 2021
"Everyone was caring and helpful."
Verified Burial & Memorial Service Customer
December 2020
"I was surprised that I would be able to view my husband one last time prior to his cremation date. What a relief to see that such care and attention was taken to have him appear in a peaceful state. The facility, including the bathrooms, is also very well maintained."
Verified Burial & Memorial Service Customer
December 2020
"Ted Dickey West Funeral Home went above and beyond in EVERY aspect of helping me take care of BOTH of my parents who died 13 days apart. It brought me great comfort communicating with their team on a regular basis and knowing next steps. Their compassion and respect for my parents and me will always be remembered in this difficult time, I will be forever grateful for their services."
Verified Burial & Memorial Service Customer
December 2020
"Please refer to above written comment"
Verified Burial & Memorial Service Customer
December 2020
"The Staff of Ted Dickey West Funeral Home we're profession, compassionate thorough and exceeded our expectations for my father's services. Jennifer Clapp, the location manager, along with Kristine Reed, walked us through 5e arrangements, including what was covered by our father's prearrangement. Doug Fry, the funeral director who helped navigate and coordinate our service at our family's cemetery an hour from the funeral home, along with Soloman and the other drivers, ensured we were delivered on time And safely. These gentlemen also assisted, with our family pallbearers, to navigate the raised monuments and hill, to reach his final resting place. It was simply a perfect final send off for a former funeral home owner and consummate Funeral Director. I cannot thank the Ted Dickey Staff enough for making a difficult situation simple and stress free."
Verified Burial & Memorial Service Customer
November 2020
"I didn't answer the question about the cost being what I expected or more or less than expected, because it had been prepaid years ago. After taking off the cost for the viewing (which I decided not to have - because of Covid) and the cost of doing the photo collage at the funeral (because my church didn't want us showing up but 15 minutes prior to the start - and there would not have been much time for people to have seen pictures displayed on a screen) it ended up that I had overpaid by $37.00. SOOOOO - I have nothing to complain about. I could not have been more pleased. My church had just opened back up for Sunday Services on August 16th. and Johnny died on August 20 -- so we were able to have a church funeral, not just graveside only -- which I did not want. Eighty people showed up and I didn't know what to expect because a lot of people are still uneasy about getting out of their houses. We have been members of my church for 37 years and if it had't been Covid, I bet 200 people would have showed up. I was thrilled with the 80 that showed up. I had a video taken of the funeral service so that I could send it to all the people who would have liked to have been there but were afraid to leave their houses. My two requests were that Johnny live until our 50th. Anniversary and that we be able to have a church funeral service. The Lord granted those two requests. Johnny had been quite ill for 4 - 5 years with 6 different diseases and he was ready to go to his heavenly home. After our church opened back up for the first time since March, I was willing to accept that it was time to release him into the Lord's hands. Ted Dickey did a fantastic job and as stated here, I couldn't have been more pleased with how things turned out. Thank you, thank you, thank you."
Verified Burial & Memorial Service Customer
August 2020
"Very compassionate and accommodating staff. Made this very easy for our family. The staff helped us save money everywhere we could."
Verified Burial & Memorial Service Customer
August 2020
"Staff were terrific in their communications from the evening Dad passed away and every day thereafter until his remains were in our possession. They could not have been more helpful, patient, and compassionate."
Verified Customer
July 2020
"I would highly recommend Doug Fry and John Conwell for any funeral needs"
Verified Burial & Memorial Service Customer
June 2020
"West. l could not have selected a better funeral home than Ted Dickey West. Everything was near 'perfection'."
Verified Customer
June 2020
"We were very pleased with everything. Shelley was great, as was everyone we dealt with at Ted Dickey. We were extremely happy with how my mom looked. They did a great job of making her look like herself. We were also very pleased with the food that was delivered to our house after the graveside service. All of it was tasty and much better than expected. I would highly recommend Ted Dickey!"
Verified Burial & Memorial Service Customer
May 2020
"The service was completed between Florida, Massachusetts, and Texas via email and telephone without a glitch. We were in Florida on vacation from Massachusetts when we got the notification that our family member had passed. Services were completed with courtesy, respect, professionalism and timely."
Verified Burial & Memorial Service Customer
March 2020
"Very professional and caring!"
Verified Burial & Memorial Service Customer
March 2020
"Everyone expressed sincere caring and desire to help me with anything we might need"
Verified Burial & Memorial Service Customer
December 2019
"I was overwhelmed by the loss of our daughter. It was something I never even imagined, so I was totally lost. Crissy and the Ted Dickey staff made everything for the family worry free and I don't think anything could have been better. The circumstances were devastating but they felt like part of the family. Accolades to all all of you, you were awesome in families worst time."
Verified Burial & Memorial Service Customer
December 2019
"Whatever your needs or desires for your deceased loved one's services will be met if at all possible. The compassion shown me and my family was incredible!"
Verified Burial & Memorial Service Customer
November 2019
"Simply AMAZING, AWESOME, OUTSTANDING, IMPECCABLE SERVICE WITH A WARM SMILE!"
Verified Burial & Memorial Service Customer
November 2019
"My experience was made as easy and smooth as possible by the staff. They listened and provided a beautiful atmosphere and location for the service."
Verified Burial & Memorial Service Customer
October 2019
"The staff at Ted Dickey went over and above to provide us with the cremation arrangements. I cannot say enough good things about Kristine and her staff. We appreciate their kindness during this difficult time"
Verified Burial & Memorial Service Customer
October 2019
"Crissy was phenomenal in every way - even when she 'winged it' she nailed it. I appreciate her level of service and involvement in making sure everything went perfectly."
Verified Burial & Memorial Service Customer
September 2019
"This was one of the hardest things I have had to handle in my life. However the people I worked with at Ted Dickey West made things a lot easier on me."
Verified Burial & Memorial Service Customer
September 2019
"OUR FAMILY EXPERIENCED A HIGH LEVEL OF SINCERITY AND EFFICIENCY FROM CARING INDIVIDUALS."
Verified Burial & Memorial Service Customer
July 2019
"THE STAFF WAS AMAZING TO THE POINT OF PERFECTION! EVERYONE WAS WILLING TO MAKE A SORROWFUL OCCASION MUCH EASIER!"
Verified Burial & Memorial Service Customer
June 2019
"IT WAS A SAD TIME AND THEY HELPED ME THROUGH IT"
Verified Burial & Memorial Service Customer
April 2019
"WE WOULD LIKE TO THANK EVERYONE FOR ALL THE WONDERFUL HELP DURING THIS PROCESS. AGAIN THANK YOU! GOD BLESS!"
Verified Burial & Memorial Service Customer
February 2019
"SUPER NICE PEOPLE - VERY SUPPORTIVE"
Verified Burial & Memorial Service Customer
January 2019
"STAFF HONORE MY MOTHER - GREAT PEOPLE"
Verified Burial & Memorial Service Customer
December 2018
"ALL THE STAFF HELPED MAKE MY MOTHERS FUNERAL PERFECT IN EVERY DETAIL. THEY WERE A BLESSING TO ALL OUR FAMILY."
Verified Burial & Memorial Service Customer
November 2018
"WE DID A CELEBRATION OF LIFE ABOUT 3 WEEKS AFTER MY HUSBAND PASSED. I HAD RETURNED TO WORK. I VERY MUCH APPRECIATED THAT THEY DELIVERED THE DEATH CERTIFICATES TO ME @ MY WORK. AS WELL AS COMING TO MY OFFICE TO PICK UP THE ITEMS FOR DISPLAY AT THE CELEBRATION. APPRECIATED THE FACT THAT I DID NOT HAVE TO TAKE OFF WORK."
Verified Burial & Memorial Service Customer
November 2018
"HIGHLY PROFESSIONAL ORGANIZATION. EVERYONE WE CAME IN CONTACT WITH COULD NOT HAVE BEEN BETTER. GRATEFUL FOR THE CARE AND COMPASSION SHOWN BY ALL."
Verified Burial & Memorial Service Customer
November 2018
"EVERYTHING WAS PERFECT"
Verified Burial & Memorial Service Customer
July 2018
"TDWFH WENT ABOVE AND BEYOND IN THEIR TREATMENT OF OUR FAMILY AT MY HUSBANDS, JAKIE, PASSING. ALL OUR QUESTIONS WERE ANSWERED, AND OUR REQUESTS AND WISHES WERE MET, THEIR PROFESSIONALISM WAS CLEARLY EVIDENT DURING THE VIEWING AND AT THE SERVICE. THE STAFF AND MANAGEMENTS OF TDWFH SHOWES THEMSELVES TO BE CARING DIGNITIES, AND CLASSY. WE COULD NOT BE HAPPIER WITH OUR EXPERIENCE WITH THEM."
Verified Burial & Memorial Service Customer
July 2018
"SECOND USE OF HOME IN 3 YEARS. EXPERIENCE WITH STAFF WAS EXEMPLARY. TOTALLY PROFESSIONAL AND COMPLETE. HIGHLY RECOMMENDED."
Verified Burial & Memorial Service Customer
April 2018
"I LL GLAD WE MADE PRE-ARRANGEMENTS FOUR YEARS AGO. IVE CONTACTED THE STAFF SEVERAL TIMES BEFORE & AFTER THE CEREMONY & THEY LEAVE ALWAYS FEED CARING, HELPFUL & THOUGHTFUL!"
Verified Burial & Memorial Service Customer
April 2018
"MY ONLY POINT OF DISSATISFACTION WAS THE MUSK. THE FUNERAL HOME REPRESENTATIVE DID NOT KNOW HOW TO GET THE SOUND SYSTEM TO CONNECT TO MY CELL PHONE."
Verified Burial & Memorial Service Customer
March 2018
"PRE PLANNED- INCREDIBLE SERVICE- MADE THE TOUGH TIME EASY- THANK YOU."
Verified Burial & Memorial Service Customer
February 2018
"AS GOOD OF AN EXPERIENCE AS POSSIBLE IN THE CIRCUMSTANCES."
Verified Burial & Memorial Service Customer
February 2018