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About

Ted Dickey West Funeral Home stands for compassionate, professional and personal service. Although traditions and customs have changed since our humble 1892 beginnings, our commitment to helping people through one of the most challenging stages of life has remained the same.

Life well celebrated

Chapel at Ted Dickey West Funeral HomeOur mission is to help your family create a personalized celebration of a life well lived. That means that whether you want a basic cremation with ashes scattered in a personally meaningful place, a funeral in our cozy chapel or a no-holds-barred celebration of life with live music, favorite foods and a send-off that expresses the passions of your loved one, we are happy to deliver it. If you can imagine it, we can make it happen.

Want an afternoon ice cream social? Or maybe an evening wine and cheese gathering is a better fit. Were you thinking perhaps of a mariachi band, a taco bar and tiny potted succulents as mementos? Our approach keeps us open to highly personalized contemporary gatherings as well as traditional religious rites.

Here for our community

Proud to serve our community, Ted Dickey West Funeral Home is a member of the Plano Chamber of Commerce and the Allen/Fairview Chamber of Commerce. And, because we know that it's important in an area like North Dallas, where much of the population is transient, we offer bereavement travel assistance to all of the families we serve. Our dedicated travel specialists will help you with airline, hotel and rental car reservations for your entire family. Just let us know what you need.  

Local funeral home with helpful benefits

Located off the President George Bush Turnpike, Ted Dickey West Funeral Home and our original 18th Street location are members of the Dignity Memorial® network of funeral, cremation and cemetery service providers. When you choose us, you receive both the warm, friendly care of a locally operated establishment and the value and benefits you deserve by way of the largest group of funeral providers in North America.

We have the expertise and experience to deliver on your funeral and cremation needs. Please contact us if you need immediate assistance or would like more information about our services.

We honor veterans

Ted Dickey West Funeral Home understands the unique needs of America’s veterans and their families. As a Level One Founding Community Partner with We Honor Veterans, our staff is knowledgeable in the benefits available to veterans and their families. With respect, integrity and dignity, we will walk you through the steps of creating a veteran's memorial service that truly honors the life and sacrifice of your loved one.

History

Ted Dickey Funeral Home has a long history of service to the families of Plano and North Dallas.

Humble beginnings

In 1892 Andrew Wetzel and E.O. Harrington partnered to supply caskets, couches and ambulance services to area residents. As with many funeral service providers of the time, the undertaking activities took place in office space located above the furniture store. When Andrew decided to focus on furniture making, the partners split the business. The mortuary, then known as E.O. Harrington Undertaking Company, moved from its second-floor location in downtown Plano to a house located at the west end of the city's 15th Street. E.O. added a 125-seat chapel and a viewing room to the house and Harrington Funeral Home was born. It operated as such until June 1970, when Ted and Carolyn Dickey arrived in Plano and bought Harrington Funeral Home.

New owners, new name

Front exterior building at Ted Dickey West Funeral HomeTed and Carolyn quickly established themselves as valuable neighbors and partners in the North Texas community. They changed the name of their business to Ted Dickey Funeral Home and earned a reputation for providing caring funeral and cremation services to a diverse, multicultural population.

A mortuary growing with the community

In 1974 the Dickeys opened a new 7,200-square-foot mortuary in east Plano at 18th and Jupiter, across the street from Plano Mutual Cemetery, which still serves the community today. Plano grew and the couple opened a second location, Ted Dickey West Funeral Home on the eastbound access road of the President George Bush Turnpike.

Ted is still president of his eponymous funeral home and both he and Carolyn remain active in the Plano community, helping their friends and neighbors.

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Amenities

Location

Cremation

Service

Religious & Cultural

Other

100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully. Learn about our Dignity Difference benefits.

Learn about our Dignity Difference benefits.

Offerings

Cremation

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WHAT'S INCLUDED

Burial

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WHAT'S INCLUDED

Interested in learning more? Call us at 972-407-6070 to request a custom quote.

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Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"I didn't answer the question about the cost being what I expected or more or less than expected, because it had been prepaid years ago. After taking off the cost for the viewing (which I decided not to have - because of Covid) and the cost of doing the photo collage at the funeral (because my church didn't want us showing up but 15 minutes prior to the start - and there would not have been much time for people to have seen pictures displayed on a screen) it ended up that I had overpaid by $37.00. SOOOOO - I have nothing to complain about. I could not have been more pleased. My church had just opened back up for Sunday Services on August 16th. and Johnny died on August 20 -- so we were able to have a church funeral, not just graveside only -- which I did not want. Eighty people showed up and I didn't know what to expect because a lot of people are still uneasy about getting out of their houses. We have been members of my church for 37 years and if it had't been Covid, I bet 200 people would have showed up. I was thrilled with the 80 that showed up. I had a video taken of the funeral service so that I could send it to all the people who would have liked to have been there but were afraid to leave their houses. My two requests were that Johnny live until our 50th. Anniversary and that we be able to have a church funeral service. The Lord granted those two requests. Johnny had been quite ill for 4 - 5 years with 6 different diseases and he was ready to go to his heavenly home. After our church opened back up for the first time since March, I was willing to accept that it was time to release him into the Lord's hands. Ted Dickey did a fantastic job and as stated here, I couldn't have been more pleased with how things turned out. Thank you, thank you, thank you."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

August 2020

"Very compassionate and accommodating staff. Made this very easy for our family. The staff helped us save money everywhere we could."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

August 2020

"Staff were terrific in their communications from the evening Dad passed away and every day thereafter until his remains were in our possession. They could not have been more helpful, patient, and compassionate."

jd-power-verified-checkmark Verified Customer

July 2020

"I would highly recommend Doug Fry and John Conwell for any funeral needs"

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

June 2020

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Meet Our Team

Here for you when you need us.

  • Dallas Funeral Home Manager -  Ted Dickey West Funeral Home

    Kristine K Reed

    General Manager
  • 1002573

    Ted L Dickey

    President
  • Jennifer Walls

    Jennifer Lee Clapp

    Manager
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