Verified Customer Reviews
"Hank Runge was very helpful with suggesting our arrangements"
Verified Cremation Customer
May 2021
"This is absolutely the best facility to have your loved ones taken care of."
Verified Cremation Customer
April 2021
"My dad always said be kind to everyone you never know you could be entertaining a Angel ...... well that's who you have working for your company Her Name is Sheila Benson !!"
Verified Burial & Memorial Service Customer
April 2021
"You are all great to work with. Thank you for everything."
Verified Burial & Memorial Service Customer
March 2021
"We had a good experience both times we went threw here with my mother inlaw and father in law"
Verified Burial & Memorial Service Customer
March 2021
"They are professional, personable, compassionate, and made us feel like we were the only people they were working with. Always took our call and accommodated our every wish. Very comfortable facility in every way."
Verified Customer
March 2021
"My family was very, very well taken care of. Sandy was like a guardian angel who helped make a difficult time better."
Verified Customer
February 2021
"Hank was very patient with us and was able to answer our many questions. It's been 12 days since our mom passed and Hank is still answering our questions and giving us guidance. We appreciate everything he has done and continues to do for our family in this difficult time. Thank you Hank Runge."
Verified Customer
February 2021
"Staff is very attentive to detail and respond quickly to questions and/or concerns. They truly do care about the family even after the service. We are so appreciative of everything they did for us. We can't thank you enough."
Verified Cremation Customer
February 2021
"For one of the most stressful times in someone's life they really made you feel at ease and supportive."
Verified Cremation Customer
January 2021
"Our experience was very appreciated y our entire family. We thank you."
Verified Burial & Memorial Service Customer
January 2021
"Overall, our experience was very nice. Everyone we dealt with went above and beyond."
Verified Cremation Customer
January 2021
"Even though we are in a pandemic, and only a few people could attend the memorial service, Gina and the complete staff at Runge served us as if there was a very important crowd attending."
Verified Cremation & Memorial Service Customer
December 2020
"Many thanks to Gina Grchan and the associates of Runge Mortuary. Our situation with Covid was unusual, and our needs were accommodated. Very grateful our mother's cremains could be laid to rest alongside our father."
Verified Cremation Customer
December 2020
"Our funeral director, Hank, handled every detail perfectly. We thank him for his support and kindness in our time of sorrow. Thank you also to Krista. She is very talented and helped with printed material and memory video.The entire staff will 'go the extra mile'. The services were outstanding and we highly recommend Runge."
Verified Burial & Memorial Service Customer
October 2020
"Runge truly cares and knows how difficult of a time it is to lose a loved one. When We lost our father, Sheila and Runge guided us through this with love and compassion. We can not thank Sheila and Runge enough for making the details easy to navigate so we could mourn."
Verified Burial & Memorial Service Customer
October 2020
"Great"
Verified Cremation & Memorial Service Customer
October 2020
"Could not hear music we requested and streamed service mic was too far from speakers to be clearly heard by on-line listeners and camera too far away. But overall, excellent!"
Verified Cremation & Memorial Service Customer
October 2020
"Sandy, was caring and very pleasant person."
Verified Cremation Customer
October 2020
"Awesome"
Verified Cremation & Memorial Service Customer
October 2020
"Sandy was so very helpful in our time of need. She took her time to explain anything and everything. She made us feel very welcomed! Sandy also went above and beyond in surprising us with things we weren't sure could be done. Thank you so much Sandy! We feel we gained a new friend!"
Verified Customer
September 2020
"Gina was the best and my father looked amazing without the need for additional makeup."
Verified Burial & Memorial Service Customer
September 2020
"Although our family would have preferred a service for my brother, it was his wishes that he be buried without ceremony. The staff, especially Sheila and Dave, did not pressure me in any way to have a service which was greatly appreciated. Also, there were some extenuating circumstances involving a third party who was here and then back in Florida. Sheila was very tactful in communicating with both of us without offending either of us."
Verified Burial Customer
September 2020
"The team that picked up my mom at home were very compassionate and helped me by giving me my requested lock of hair. I could not bring myself to do it at the time. The compassion and quality of their care was exceptional and I thank them for that."
Verified Cremation Customer
September 2020
"It is so hard to think of everything you need to do during this time and the funeral home and staff really make it so much easier to go through the process. We so appreciated their kindness and helping us have a nice service for my father."
Verified Customer
August 2020
"All of the staff came together to help us through the most difficult time in our lives. They went above and beyond to make our visitation a loving and memorable experience. They also they also went above and beyond to help us financially and with items of memorabilia and keepsakes. Which in turn we will forever be grateful that they were our choice for our services. I HIGHLY RECOMMEND Runge. You will appreciate the experience more with the staff who actually cares."
Verified Cremation & Memorial Service Customer
July 2020
"All that you want plus all that you don't think of will be handled in a way that causes no worries on your part. The services provided were outstanding."
Verified Burial & Memorial Service Customer
June 2020
"went smoothly"
Verified Burial & Memorial Service Customer
May 2020
"We were very pleased with the service we received in burying my son. Everything was handled with great service and caring. They helped us plan the visitation and service and guided us through all the restrictions due to the lockdown in effect at the time. Due to the restrictions everything was so much different then 19 years ago when they helped me with my wife's funeral. Everyone thought everything turned out beautifully and we all were very satisfied with every aspect of it."
Verified Cremation & Memorial Service Customer
May 2020
"The compassion and kindness from Gina, Brandy & Kim (cremator). I lost my parents 7 months apart, both experiences were treated as if it were my first experience. No services, only cremation which Kim was a true humanitarian honoring both my parents with great dignity. My father was blessed to leave this world on March 9th before the worlds devastation of the Covid19 virus completely erupted. God Bless all of you for what you do."
Verified Cremation Customer
March 2020
"Runge's service is outstanding ... compassionate, extremely helpful!!"
Verified Burial & Memorial Service Customer
February 2020
"The people here do an outstanding job They take the time with the family to make sure everything is perfect Thx again to Sandy"
Verified Burial & Memorial Service Customer
January 2020
"Caring staff that helps understand next steps when during very difficult time."
Verified Burial & Memorial Service Customer
January 2020
"Best funeral home in the area."
Verified Cremation Customer
January 2020
"I wouldn't go elsewhere"
Verified Burial & Memorial Service Customer
December 2019
"The staff was professional and level of services provided exceeded our expectations. The service was beautiful and our loved one was well cared for."
Verified Burial & Memorial Service Customer
October 2019
"Compassion and understanding of our needs. We didn't have to worry about anything day of funeral as all was handled by Runges"
Verified Burial & Memorial Service Customer
October 2019
"I could not afford to get my mother out of the morgue at the hospital due to no life insurance or preplanning. The state of Iowa would not even help me. I was referred to Runge by my landlord who told me they helped her in a similar situation. When arriving i explained my situation and had no other options and felt i had no where to turn to for help. Mariah was absolutely amazing and got me a price i could afford in a matter of minutes. They immediately picked my mom up from morgue and it was a huge weight lifted. when everyone else turned me away, Runge was there for me and i will never forget this amazing gesture. I will refer everyone i know there and tell them the amazing service they provided to me when everyone else told me no."
Verified Cremation Customer
October 2019
"Very professional and excellent work!"
Verified Cremation Customer
October 2019
"Jenna at Runge handled everything for us (celebrant, cemetery and chapel, flowers, newspaper, food, etc). My mother was buried in Dubuque and I did not have to leave the mortuary, call a person, or make a trip to Dubuque - Jenna did it all. She was awesome! By the time we left that day, all was in place. I assume she learned this from Runge policy. Jenna and Runge made what was a very difficult day stress free."
Verified Burial & Memorial Service Customer
September 2019
"The staff was very compassionate and kept asking if there was anything we needed or anything they could do for us and worked diligently to make sure every detail was met to our satisfaction. I would highly recommend their services to others."
Verified Burial & Memorial Service Customer
September 2019
"At a time when you need everything to go right so there is no added stress, the staff was right on with everything that was needed and bent over backwards to make sure that every little detail was taken care of."
Verified Cremation & Memorial Service Customer
September 2019
"Runge was so great to work during a time that can be so stressful! They were so accommodating, as we were working on everything long distance! Their compassion for us was truly genuine and Sandy made things so much easier with her kindness and patience!"
Verified Burial & Memorial Service Customer
September 2019
"Runge went the extra mile to help our family while we made arrangements for cremation and burial."
Verified Cremation & Memorial Service Customer
September 2019
"STAFF WAS HELPFUL, PROFESSIONAL, RESPECTFUL,"
Verified Burial & Memorial Service Customer
July 2019
"STAFF WORKED WITH ME TO PLAN A SERVICE THAT FIT OUR FAMILYS MY ONLY CONCERN WAS THE CATERING - ONLY ONE OPTION WAS GIVEN, WHICH I FELT WAS TOO EXPENSIVE."
Verified Cremation & Memorial Service Customer
July 2019
"EVERY LITTLE DETAIL WAS ATTENDED TO BY THE STAFF"
Verified Burial & Memorial Service Customer
July 2019
"SANDLY WAS GREAT TO WORK WITH. SHE WAS VERY COMPASSIONATE"
Verified Burial & Memorial Service Customer
April 2019
"MY MAIN CONCERN WAS PRESENTATION. MY MOM HAD EXTENSIVE FACIAL BRUISING. TOTALLY IMPRESSED WITH YOUR ABILITY TO MAKE OPEN CASKET VIEWING POSSIBLE. THANK YOU."
Verified Burial & Memorial Service Customer
March 2019
"VERY KIND AND CARING PEOPLE."
Verified Cremation & Memorial Service Customer
March 2019
"A VERY PLEASANT EXPERIENCE AND TOOK GOOD CARE OF SPOUSE."
Verified Burial & Memorial Service Customer
January 2019
"RE OUR FUNERAL DIRECTOR WAS PROFESSIONAL SHOWING US THE MOST COURTEOUS, KIND, AND UNDERSTANDING SERVICE THAT ONE COULD EVER EXPECT. WE APPRECIATE HER VERY MUCH."
Verified Cremation & Memorial Service Customer
January 2019
"THE FUNERAL WENT VERY WELL, EVERYONE WAS VERY HELPFUL AND THOUGHTFUL. THANK YOU"
Verified Cremation & Memorial Service Customer
January 2019
"VERY KNOWLEDGEABLE, HELPFUL, PROFESSIONAL"
Verified Burial & Memorial Service Customer
January 2019
"THERE WERE A FEW PROBLEMS THAT WERE REALIZED TOO LATE - THE MISSPELLING OF A DAUGHTERS NAME IN THE OBIT AFTER CORRECTING IN THE INTERVIEW, OBITUARY SENT TO THE WRONG NEWSPAPER & TOO MANY CALLS TOO SOON AFTER THE FUNERAL."
Verified Cremation & Memorial Service Customer
January 2019
"THANK YOU!"
Verified Burial & Memorial Service Customer
November 2018
"EVERYTHING WAS GREAT. THE ONLY CONFUSING PART WAS THE CHANGE OF PERSONNELL. EVERYONE INDIVIDUALLY WERE GREAT IT WAS JUST CONFUSING."
Verified Burial & Memorial Service Customer
October 2018
"THE STAFF WAS WONDERFUL & VERY HELPFUL."
Verified Burial & Memorial Service Customer
September 2018
"THE STAFF WAS AWESOME."
Verified Burial & Memorial Service Customer
August 2018
"OUR FUNERAL DIRECTOR, RE, GAVE US OPTIONS THAT WE WOULD NEVER HAVE KNOWN ABOUT WITHOUT SOMEONE TELLING US. SHE SAVED US FROM OVER SPENDING. THIS AVOIDED US FROM GOING INTO UNNECESSARY DEBT AT A VULNERABLE TIME."
Verified Cremation & Memorial Service Customer
August 2018
"OUTSTANDING PROFESSIONAL SERVICES AT A FAIR PRICE"
Verified Burial Customer
July 2018
"YOU DID A VERY GOOD SERVICE"
Verified Cremation & Memorial Service Customer
June 2018
"THE SERVICE WAS BEAUTIFUL AND OUTSTANDING FROM THE START TO THE ENDING. THERE WERE SO MANY WONDERFUL COMMENT FROM ALL WHO ATTENDED, THANKS FOR YOUR KIND AND COMPASSIONED CARE, IN THE TIME OF NEED."
Verified Burial & Memorial Service Customer
June 2018
"GREAT, CARING, HANDLED PROPERLY- HIGH STANDARDS, VERY CONCERNING FOR ALL."
Verified Burial & Memorial Service Customer
March 2018
"WONDERFUL GROUP OF PEOPLE TO WORK/PLAN WITH"
Verified Burial & Memorial Service Customer
March 2018
"ALL ARRANGEMENTS WERE DONE EXCEPTIONALLY. THE STAFF WAS VERY PROFESSIONAL & CARING."
Verified Burial & Memorial Service Customer
March 2018
"IT WOULD OF BEEN NICE TO HAVE 1 PERSON BE THERE FOR EVERYTHING. THE WOMAN WE SAT DOWN & PLANNED EVERYTHING WITH WAS NOT THERE THE DAY OF SERVICE. THAT WOULD OF BEEN HELPFUL SINCE I ALREADY EXPLAINED ALL OUR WISHES TO HER."
Verified Cremation & Memorial Service Customer
March 2018
"EVERYTHING WAS DONE OK. I WAS WELL SATISFIED AND I HAVE MADE MY OWN PRE ARRANGEMENTS"
Verified Burial & Memorial Service Customer
February 2018