Verified Customer Reviews
"Everyone was so helpful and considerate."
Verified Burial & Memorial Service Customer
January 2021
"Richard was amazing when it came to helping us. It was out first time going thru this and he was always on top of things. I am so thankful that he was there to help."
Verified Burial & Memorial Service Customer
January 2021
"We are still waiting for the cremation to happen. Aparently, due to covid and time of year, all cremation are taking longer than normal."
Verified Burial & Memorial Service Customer
January 2021
"I attended three funeral homes before I chose El Cajon Mortuary. The others were not as helpful or as warm considering the grief at that moment. These group of individuals really made everything run smooth with compassion and patience. I am truly impressed with their people skills and the fact they they seem to truly care about your feelings. With out a doubt, I will go with this company if the need arises."
Verified Burial & Memorial Service Customer
December 2020
"The entire staff made my father's funeral service stress free. Their professionalism, attentiveness, and compassion at such a delicate and trying time is commendable."
Verified Customer
November 2020
"Charles Bailey and staff were compassionate, understanding, helpful and professional. They made this difficult time easier to get through. We really appreciate their kind condolences and the professional services provided to us."
Verified Burial & Memorial Service Customer
November 2020
"Excellent service and very professional"
Verified Burial & Memorial Service Customer
November 2020
"Very caring to family needs and concerns. Priced to enable you to have the quality of services your loved ones deserve. Staff all very considerate and professional. Have wonderful experience, for such an emotional event, with Eman."
Verified Burial & Memorial Service Customer
October 2020
"I loved that the whole staff were very at tentative to our needs and request. No sooner than we buried our loved one we had another family member pass away and because of the special way El Cajon Mortuary treated us the first time there was no question of where or who to go to take care of our other love one. They all did a wonderful job."
Verified Burial & Memorial Service Customer
October 2020
"I definitely recommend this place for all the families and friends"
Verified Burial & Memorial Service Customer
October 2020
"Share same as above."
Verified Burial & Memorial Service Customer
October 2020
"Business was taken care of in an efficient and sensitive manner."
Verified Burial & Memorial Service Customer
October 2020
"thank you for the way my wife was taken care of"
Verified Burial & Memorial Service Customer
September 2020
"Your team did a great job with the photos etc. The support for the family. Rich again did a awesome job. Everyone enjoyed it. Even to the twist dance at the end. To hear laughter and joy was a great ending."
Verified Burial & Memorial Service Customer
September 2020
"Charles was sincere and extremely compassionate during this difficult time for us. He made one of the worst things to do, easy and quick"
Verified Burial & Memorial Service Customer
August 2020
"This was my first time making arrangements, so I know there was a lot I didn't know. Charles Bailey was so nice and helpful- he truly made it easy for me to navigate the process, and I'm very grateful."
Verified Burial & Memorial Service Customer
August 2020
"Dallas Johnson's experience, customer service skills, professionalism, empathy and being present for all our needs and making sure they were met in a timely manner meant so much to us in our time of grief. We are very grateful he was there for us. The Covid-19 situation definitely had added more sorrowful impact on our Mom's passing, however Dallas' attentiveness added a much needed positive impact on our total experience."
Verified Burial & Memorial Service Customer
July 2020
"I highly recommend El Cajon Mortuary and Cremation Services. The staff treats you with sincere compassion, they really care about you and your Family!"
Verified Burial & Memorial Service Customer
July 2020
"If you can work with Richard, highly recommend you do. He's amazing at his job and goes beyond to insure you feel taken care of"
Verified Burial & Memorial Service Customer
July 2020
"The director makes a lot of difference ( iyman ) she was AAA ok"
Verified Burial & Memorial Service Customer
June 2020
"All was excellent have no complains all Was perfect"
Verified Burial & Memorial Service Customer
June 2020
"Staff are friendly and willing to help especially Eman Jabro she does a great job!!"
Verified Burial & Memorial Service Customer
June 2020
"This is the Safest, most Sincere Home to give your Loved one to be Cared for. I've had the Pleasure of working with the Kind 'Family' here many times & I've Never felt anything but the Utmost Respect, Consideration, & Peace in my Heart & Soul. It's been an Honor..."
Verified Burial & Memorial Service Customer
May 2020
"Dallas was very helpful in every step of the process. He was compassionate, patient, respectful, kind."
Verified Burial & Memorial Service Customer
May 2020
"The chapel was beautiful and I hope you don't change that aspect of the funeral home. The place is beautiful, well kept and the service e is exceptional!"
Verified Burial & Memorial Service Customer
April 2020
"At the time of need, I was given the opportunity to share my journey about my family member who has passed away. Thank you for that"
Verified Burial & Memorial Service Customer
April 2020
"Very pleased. They helped make a difficult time as painless as possible."
Verified Burial & Memorial Service Customer
March 2020
"Eman was the most kind and hands on as you could have hoped in a such a difficult time. I felt she was like family at the time. Nothing was pushed or forced. It felt so comfortable and I was so happy she was then one that helped us!"
Verified Burial & Memorial Service Customer
February 2020
"Cricket service professional courteous and caring Richard was great"
Verified Burial & Memorial Service Customer
February 2020
"Would highly recommend El Cajon Mortuary to others in time of need."
Verified Burial & Memorial Service Customer
February 2020
"Well is was very serene setting. We were sad and at times it was peaceful."
Verified Burial & Memorial Service Customer
January 2020
"Visiting a funeral home to make arrangements for a family member is never a highly anticipated time. I am glad I came here as most of the staff made the experience less daunting. Ask to work with Richard if possible. There is always a sales pitch for things but there was less pressure here than I expected. Overall a positive experience during a troubling time."
Verified Burial & Memorial Service Customer
January 2020
"Very professional and caring."
Verified Burial & Memorial Service Customer
January 2020
"Do it ahead of need, when you can make your plans undistracted. El Cajon Mortuary was very faithful in fulfilling the arrangements we made. I was very satisfied with the services."
Verified Burial & Memorial Service Customer
January 2020
"My mom got everything ready before hand before she had passed. Everyone was very helpful and they explain further when I had questions regarding some aspects I do not understand."
Verified Burial & Memorial Service Customer
January 2020
"The fresh flower Arrangements were beautiful, the pastor was perfect, whom is from our family church. The presentation of our member was great. We saw the loving family member so peaceful and conserved. The outside tables were setup for all extended members to enjoy a great served meal. The video and photo presentations were great, as all were able to see from all over the room. We were able to setup a live band and the acoustics in the room were amazing. The time provided was honored and the team made sure we had all our memorabilia for our guests and the guest books will always remind us of all of the support we received that day. Charles and his team were God sent in our time of need. Thank you."
Verified Burial & Memorial Service Customer
January 2020
"Staff was exceptional. Obviously there's nothing 'fun' about this process, but they make it smooth. The building is clean, but kind of has a gloom to it. Could maybe use some updates."
Verified Burial & Memorial Service Customer
December 2019
"The staff was more than helpful every step of the way and we very much appreciated how compassionate they were during this difficult time for our family."
Verified Burial & Memorial Service Customer
December 2019
"A very good experience"
Verified Burial & Memorial Service Customer
December 2019
"Charles Bailey and the team at El Cajon Mortuary were wonderful to work with. They took the time to look over every detail of our services. They went the extra mile to add extra touches to make this so personal and wonderful. Thank you."
Verified Burial & Memorial Service Customer
November 2019
"El Cajon Mortuary is so professional and caring. They are fantastic at what they do and totally exceeded my expectations."
Verified Burial & Memorial Service Customer
November 2019
"In times of sorrow I can only hope that everyone experiences the support and kindness we did with El Cajon Mortuary. Down to the smallest detail they exceeded. This was an unexpected passing and having to make decisions quickly but with ease from their comfort was a blessing."
Verified Burial & Memorial Service Customer
October 2019
"Dallas and his staff were extremely helpful when making my mom's service and burial an easy experience since we were still reeling from her passing. I know it's a business but they were so helpful and understanding it felt like family helping us. Thank you so much."
Verified Burial & Memorial Service Customer
October 2019
"Considering the sad circumstances everyone was super nice and respectful. Hope I don't need your services again fora long time but have comfort know you are all there to help."
Verified Burial & Memorial Service Customer
September 2019
"good place..good people. fast,service"
Verified Burial & Memorial Service Customer
September 2019
"The experience, went so smooth, very well planned, put together. Never had a doubt with the staff. it was if they had known our plans, and ideas, with ease. they were here to help, and many ways then one. They provided, twice as much, then our own parish could. believe me, you couldn't go wrong here."
Verified Burial & Memorial Service Customer
September 2019
"Excellent service and very friendly and above all a lot of respect for the loved one who has passed away .."
Verified Customer
August 2019
"The staff was caring and sincere. They offered guidance when needed but were not pushy. They were wonderful the day of the service as well. They took care of a few things I hadn't anticipated."
Verified Customer
August 2019
"Dignity Memorial was Immensely helpful and attentive, very responsive to our family needs."
Verified Burial & Memorial Service Customer
August 2019
"WOULD LIKE TO SAY THANK YOU FOR EVERYTHING!"
Verified Burial & Memorial Service Customer
July 2019
"THE WHOLE PROCESS WAS MADE VERY EASY THEY TOOK AWAY ALL OF THE STRESS AND THAT MADE MY FAMILY COMFORTABLE"
Verified Burial & Memorial Service Customer
July 2019
"IF NECESSARY, WOULD ABSOLUTELY EMPLOY THEM AGAIN."
Verified Burial & Memorial Service Customer
May 2019
"THE STAFF WAS GREAT! COMPASSIONATE, ATTENTIVE, PREPARED!"
Verified Burial & Memorial Service Customer
May 2019
"THE STAFF THERE WAS VERY ATTENTIVE, COMPASIONATE, AND VERY CLEAR ABOUT HOW EVERYTHING WOULD PROCEDE THROUGHOUT THE WHOLE PROCESS."
Verified Burial & Memorial Service Customer
April 2019
"FUNERAL HOME WAS MOST IMPRESSIVE & HELPED US OUT IMMENSELY!"
Verified Burial & Memorial Service Customer
April 2019
"EVERY ONE WAS VERY PROFESSIONAL AND COMPASSIONATE."
Verified Burial & Memorial Service Customer
March 2019
"THIS WAS THE THIRD TIME OUR FAMILY HAS USED THIS FUNERAL HOME"
Verified Burial & Memorial Service Customer
March 2019
"YOUR STAFF WAS VERY KIND AND CURTEOUS. I APPRECIATE ALL OF THE HELP, KIND WORDS, AND THE SHOULDES TO CRY ON. YOU GUYS DEFINITELY MADE A DIFFICULT EXPERIENCE, A LITTLE EASIER."
Verified Burial & Memorial Service Customer
February 2019
"RE#24 WHEN I FIRST ARRIVED WITH MY ADVISOR FOR CONSULTATION AND MAKING PLANS. I WAS TOLD THERE WERE LIMITED RECORDS CONCERNING MY PRE-PLANNED PREPAID ARRANGEMENTS I BOUGHT MY CONTRACT AND INFORMATION CONCERNING THIS - THANK GOODNESS, I HAD THIS IN PRINT! BUT IT WAS DICONCERTING KNOWING YOU DID NOT HAVE THIS INFORMATION. I KNEW THIS MORTUARY HAD CHANGED OWNERSHIP SEVERAL TIMES SINCE MY HUSBAND AND I MADE OUR PLANS. I TOO, AM INCLUDED IN THIS PLAN, SO I HOPE YOU WERE ABLE TO GET THE ..."
Verified Burial & Memorial Service Customer
January 2019
"TREATED EXTREMELY COURTEOUSLY AND PROFESSIONALLY."
Verified Burial & Memorial Service Customer
December 2018
"KIND, COMPASSIONATE, KNOWLEDGEABLE AND CARING."
Verified Burial & Memorial Service Customer
December 2018
"THE CREMATION OF MY HUSBAND WAS PLANNED AND PAID FOR SEVERAL YEARS AGO & SINCE HE DIDNT WANT A SERVICE, EVERYTHING WENT SMOOTHLY"
Verified Burial & Memorial Service Customer
December 2018
"CARING AND COMPASSIONATE. A GREAT HELP IN A TIME OF NEED."
Verified Burial & Memorial Service Customer
November 2018
"DOCTOR WAS DATE IN HIS CERTIFICATE OFF DEATH. #32. ALREADY ARRANGED"
Verified Burial & Memorial Service Customer
August 2018
"SHE THE SALES PERSON SHE WAS VERY VERY NICE"
Verified Burial & Memorial Service Customer
July 2018
"THE STAFF WERE ALL AMAZING. THEY WERE PROMPT INTO RESPONDING TO ANY MESSAGE OR QUESTIONS."
Verified Burial & Memorial Service Customer
May 2018