Verified Customer Reviews
"Most of my friends, whom I talked and specially my two sons (step sons of my late husband, Mickey) were extremely impressed with everything. One of my friends told me 'It was exceptional good, including good coffee' , another told me 'I have been in some services this year and this was the best'"
Verified Customer
May 2021
"Every one we dealt with was caring and supportive."
Verified Burial & Memorial Service Customer
May 2021
"It is so much better to be able to do everything in one place and in a time very comfortable for everybody, specially in these times of pandemic. I would recommend to everybody to use National Funeral Home"
Verified Burial & Memorial Service Customer
May 2021
"The funeral home was large enough to accommodate a large amount of people. Natalie was easy to talk to and gave us some great ideas. She acted like we were the only family she made arrangements for. She made everything very personalized."
Verified Burial & Memorial Service Customer
April 2021
"Martin Willis was very professional and helpful. Very pleasant and easy to work with"
Verified Customer
April 2021
"LaDonna Gilbert is a consummate professional and makes certain that your loved one is honored and celebrated. How wonderful to be able to remember the funeral of your friend as an occasion to smile and be grateful."
Verified Burial & Memorial Service Customer
April 2021
"Our family had a great experience with Dignity Memorial at National Funeral Home in Falls Church, VA. The staff at Dignity Memorial, National Memorial Park, were very kind, friendly, helpful and professional."
Verified Customer
April 2021
"Overall. being the first time having to do this, it was a very easy process. At a time when you think of a million other things to be done and dealing with the loss of our mom, the staff really helped us through the process."
Verified Burial & Memorial Service Customer
April 2021
"Martin was very helpful and sympathetic person any time I had questions"
Verified Customer
February 2021
"Everyone involved with our funeral and graveside services did an excellent job and treated our family with empathy and care."
Verified Customer
February 2021
"Was well planned and executed. Folks who logged in had difficulty hearing the sounds. Overall a great success!"
Verified Burial & Memorial Service Customer
February 2021
"A little pressured identifying my father"
Verified Burial & Memorial Service Customer
February 2021
"Our experience with the funeral home was exceptional. Akram and Dru helped us feel comfortable with the process prior to the burial service. We never felt pressured to make quick decisions and were given time to think and process the information we were provided with. During the day of the service, the Team was there to answer any questions and also help with making everything run smoothly as our family mourn our loss. We truly appreciate everything and would recommend the funeral home to others."
Verified Burial & Memorial Service Customer
January 2021
"Exceptional service in every regard. They made everything so easy and respectful. No pressures on anything."
Verified Burial & Memorial Service Customer
January 2021
"Always professional and courteous given the circumstances."
Verified Customer
December 2020
"The chairs, tent and table set up for our graveside service were much nicer than I had expected. In this time of Covid we opted for a small outside service which I felt was more personal than a larger indoor one. Our counselor was nearby the entire time and stayed afterward until the burial was complete. This provided a sense of closure as we left the site. The weather was perfect that day which also added to an overall good experience."
Verified Customer
December 2020
"Lisa Loney, the family service counselor at the cemetary, did a great job helping us through the process. She provided very good recommendations and was a genuine help. It felt like she had partnered with us effectively to get the graveside service accomplished in a very dignified and appropriate manner. We received nothing but compliments from those who attended."
Verified Customer
November 2020
"My mind was put at ease."
Verified Customer
November 2020
"Natalie was amazing, helpful, friendly, professional and went the extra mile to make sure things were right and everything was done accurately and to my liking as far as the ceremony was considered. Things went very smoothly."
Verified Customer
November 2020
"Thank you to all the staff at National Funeral Home for all you did for my mom, Marianne."
Verified Burial & Memorial Service Customer
November 2020
"Excellent service, I recommend this place."
Verified Customer
October 2020
"The staff is wonderful, very detail oriented, and made the whole process effortless. Their rates are affordable as well."
Verified Burial & Memorial Service Customer
October 2020
"National Funeral provided us with the most professional care. They were very compassionate and helpful."
Verified Customer
October 2020
"Akram could not have been nicer. He went over and above for me and my bladder problem. He know the answers, was friendly, courteous, knowledgeable, and he deserves a raise."
Verified Customer
September 2020
"Our family came to National Memorial and the staff and facility were very accommodating. We were treated with the utmost of respect and care. In times like these, National Memorial was an excellent place to have to take care of the business at hand. Thank you all very much!"
Verified Burial & Memorial Service Customer
September 2020
"I thought Corrine did a great job at a very sad time for us"
Verified Burial & Memorial Service Customer
September 2020
"The counselor who dealt with us was very professional and personable. He took great care to explain procedures , practices and costs. He was genuine."
Verified Customer
September 2020
"Mike Gadell was very comforting, thorough and professional from start to finish. His deep dive into our prior arrangements saved our family a considerable amount of money. We are deeply indebted to him for his compassion."
Verified Customer
September 2020
"Walter did an excellent job. Thank you, Jasmin Master"
Verified Customer
September 2020
"LaDonna Gilbert and Dru Patrick were extremely kind and attentive to all my needs. Both ladies are very compassionate and helpful."
Verified Burial & Memorial Service Customer
September 2020
"Understanding and compassion"
Verified Customer
August 2020
"During COVID-19, clean facility and masks and hand sanitizer were emphasized. The technology using large screen made the financial side of providing what our parents easy to see and understand. The day of the funeral Walter Estrada was present to oversee and assisted the minister. Month after the funeral our family returned to graveside where we placed our 3 American flags next to the clearly marked plot. It was a very serene time because we were able to follow the wishes of our parents."
Verified Customer
August 2020
"Every person I dealt with at National Memorial Park--over the phone and in person--was friendly and helpful. Sin 'Jerry' Kiang kept me informed throughout. He was always on time, patiently answered all of my questions, and guided me through each step of the process. I received great personal service."
Verified Customer
August 2020
"Very professional and caring staff."
Verified Burial & Memorial Service Customer
July 2020
"We have several family members who are buried at National Memorial Cemetery so I have been there several times, but this was the first time I had to make the arrangements. Everyone I worked with was extremely professional and helpful. I would highly recommend them when the need for their services arises."
Verified Customer
July 2020
"I said it all with what I wrote about Mike."
Verified Customer
July 2020
"Ask for Virginia to help with the service - she is amazing and very accomodating."
Verified Customer
June 2020
"It was great"
Verified Customer
June 2020
"We had a few people have trouble finding where the burial was. Some sort of small signs would be helpful. Maybe directions like: When you enter bear right. You will pass markers Area H, Area G.... then take a right after Area...."
Verified Customer
June 2020
"Excellent, professional and very respectful of my loved one."
Verified Customer
June 2020
"We had a bit of unusual circumstances and nothing was left to chance. The entire staff was phenomenal throughout the entire process. We were kept in the loop with every decision that had to be made and their attention to detail was unsurpassed. Stevie and Natalie went above and beyond when we were told we would suddenly have to have the burial for our dad because of Covid-19. We had hoped to have the burial when our mother was well enough to travel. Thankfully, the team got together and we were presented with the option to stream the burial with Zoom and our mom was so pleased. We were able to have family members from all over the country participate this way. Our family cannot thank everyone enough!"
Verified Burial & Memorial Service Customer
April 2020
"The outstanding support of your staff.The staff was outstanding. They were very careful to insure everything went as we wanted."
Verified Customer
March 2020
"Stevie was just amazing and took such good care of us during this tough time. She made sure that we were clear on everything and we decided what we wanted to do and there was no pressure of any kind. Thank you."
Verified Burial & Memorial Service Customer
March 2020
"The professionalism of the National Funeral home is outstanding. They made sure all went well during the viewing and interment. They do all they can to make everything go as smoothly as possible."
Verified Burial & Memorial Service Customer
March 2020
"The burden of not knowing how to give a loved one a proper goodbye is simplified so that I could focus on coping and/or healing."
Verified Customer
March 2020
"Most of our loved ones are berried here in this Park and our experiences always been great."
Verified Customer
February 2020
"Love the staff and services!"
Verified Customer
February 2020
"Stevie Rodriguez, She was professional and thoughtful. Flawlessly walking me through one of the most difficult situations a son will have to go through with a Parent."
Verified Burial & Memorial Service Customer
February 2020
"Our experience with National Funeral Home was very pleasant, given the occasion. LaDonna Gilbert, our funeral director, made every effort to follow our wishes and exceeded our expectations in customer service."
Verified Burial & Memorial Service Customer
February 2020
"The staff took wonderful care of my mother. She looked beautiful. The staff were kind, compassionate and professional. They helped my family get through an extremely difficult day."
Verified Burial & Memorial Service Customer
February 2020
"We were pleased with the professionalism the staff members had, expressing the loss of family members. The program brochures were very good quality. They had us verify what was going to be written in newspaper and program. They kept us informed with they way things were going to be handled."
Verified Burial & Memorial Service Customer
January 2020
"They will go above and beyond to make your experience as easy as it can be considering what it is."
Verified Burial & Memorial Service Customer
January 2020
"We are quite pleased with the service and the facilities provided."
Verified Customer
January 2020
"Please use National Memorial Park services, because they are very professional and you don't need worry about anything, they cover every detail for you. Akram Jaouni was the representative there who helped me and worked with you all the way very professionally. The funeral and reception for my husband was lovely."
Verified Customer
January 2020
"We were very pleased with the level of respect we were shown during such a difficult time. I was very impressed with their immediate actions and communication. All our wishes were met with kindness and understanding. My family feels very comfortable that our loved one is buried at National Memorial Park."
Verified Customer
January 2020
"This is not the first time my family used the funeral home and we received exceptional service immediately. Russell our funeral director was amazing. My family and I don't have enough words to thank him for everything. He was super patient and accommodating."
Verified Burial & Memorial Service Customer
December 2019
"For such a hectic and sad time in our lives I felt like the service we received from the staff was above and beyond. They handled our feelings with respect. They wanted to know what our expectations were and then carried them out. We felt happy knowing my father was being taken care of and it will continue in their cemetery."
Verified Burial & Memorial Service Customer
December 2019
"From the beginning to the end we were treated with the utmost respect and tenderness during a very emotional time in our lives. We really appreciated the love and professionalism shown our family during such an emotional time. Thank you."
Verified Burial & Memorial Service Customer
November 2019
"great experience, quick and thorough"
Verified Customer
November 2019
"Walter Estrada was professional, kind and caring and helped to find the best location in the cemetery for my loved one close to other family members. His compassion was evident throughout the process, from the first time I spoke with him, until I met him in person and on the day of the funeral."
Verified Customer
November 2019
"Russell Thompson, funeral director, was caring and compassionate. He helped to make a difficult time easier to deal with under the circumstances."
Verified Burial & Memorial Service Customer
November 2019
"Jodi was super nice and compassionate. My husband's funeral was the first one I was ever responsible for, and Jodi patiently explained the process and made it easy to make what I thought would be difficult decisions. He patiently drove all over the cemetery until we found the perfect spot for my husband—near some beautiful trees and close to a good friend's grave. He was wonderful!"
Verified Customer
October 2019
"The respect and thoughtful that this funeral home, and ALL their team, treated us and our love one with was the best we have ever experienced. This exactly the type of experience you would hope for during the most difficult times of your life. LaDonna and her team were attentive, kind and patient with raising our memorial service to an incredible level."
Verified Burial & Memorial Service Customer
October 2019
"The arrangements were expensive, and the limo was uncomfortable."
Verified Customer
September 2019
"My mother bought several burial sites soon after she moved to the Washington, DC area in 1936. Over the years, we were able to three of the four sites, Mother had purchased through sale and arrangements with National Memorial Park. Happily the sites sat empty until 1979 when my father passed away. Then in 2006 my mother was interred next to my father. In March 2019 my older brother was laid to rest in the plot. There is one burial location left that already has my marker on it, for the time when I will join the rest of the family. The $500 original purchase made by a young woman has more than paid off for our family. We all feel National Memorial Park is a beautiful cemetery that provides a serene final resting spot."
Verified Customer
September 2019
"Our experience with the staff was very professional. They were especially aware of the situation families are in, and did a wonderful job of guiding us through the process."
Verified Customer
September 2019
"Very personable and professional staff. No pressure, just information and guidance. The facility is beautiful and light- filled and comfortable. The catering service did a wonderful job. The director that worked with me was terrific; she was caring and empathetic. Very pleased with everything."
Verified Burial & Memorial Service Customer
August 2019
"TURN THE WALKWAY WIDER EVEN TURNING THE SQUARES WOULD HAVE WIDEN THEM NOT ENOUGH ROOM FOR CARRING CASKET AND CARRIERS OVER ALL BEAUTIFUL EXPIRENCE EVEN IN THE RAIN"
Verified Customer
July 2019
"HEADSTONES WERE MUDDY & MANY OBSERVED BY GRASS UP KEEP WOULD BE BETTER"
Verified Customer
July 2019
"I WAS TOLD I WOULD BE CONTACTED AS SOON AS MARKER WAS PLACED ON HUSBANDS SITE. A RELATIVE INFORMED ME OF SUCH."
Verified Customer
July 2019
"WE APPRECIATED THE PHOTO ALBUM AND THE ONLINE TRIBUTE SITE. ALSO APPRECIATED THE PHOTOS OF MY PARENTS."
Verified Burial & Memorial Service Customer
June 2019
"18. SITE WAS SELECTED BY MY WIFE ABOUT FORTY YRS AGO 31, I HAVE ALREADY MADE PREARRANGEMENTS"
Verified Customer
May 2019
"BECAUSE WE HAD MADE PRE-ARRANGEMENTS AND PRE PAID DECISION WAS ALREADY MADE TO USE THIS CEMENTARY. THE STAFF MADE THIS DIFFICULT TIME MUCH LESS SO. THEY WERE A VERY CARING GROUP"
Verified Customer
April 2019
"THE STAFF WAS EXCEPTIONAL IN ALL DETAILS, COMFORTING AND HELPFUL. THE ARRANGEMENT OF FOOD & QUALITY WAS VERY GOOD. THE FOLLOW UP WAS HELPFUL."
Verified Customer
March 2019
"MY FATHER WAS ONLY CREAMATED HERE."
Verified Burial & Memorial Service Customer
March 2019
"MY APOLOGY FOR NOT RESPONDING TO THE FOLLOW UP CALLS - I DID TRY SEVERAL TIMES - THE STAFF WAS VERY PROFESSIONAL - MANY THANKS TO ALL"
Verified Burial & Memorial Service Customer
March 2019
"JUST STILL WAITING FOR HEADSTONE TO BE INSTALLED."
Verified Customer
March 2019
"EVERYTHING WAS DONE EXTREMELY WELL AND ALL THE STAFF WAS VERY KIND, UNDERSTANDING, AND PROFESSIONAL. MANY THANKS."
Verified Customer
March 2019
"OUTSTANDING SERVICES!"
Verified Customer
January 2019
"THANK YOU - EVERYTHING WAS AS EXCEPTED. WE WERE/ARE VERY SATISFIED."
Verified Customer
January 2019
"MY MOTHER MADE HER FUNERAL CHOICES AND ARRANGEMENTS IN 1999. UPON HER DEATH 10-18-18, LIVING 200 PLUS MILES AWAY YOU MADE ALL ARRANGEMENTS WITH A LOCAL FUNERAL HOME FOR HOLDING, PREPARING HER BODY & TRANSPORTING HER - COULDNT HAVE ASK FOR FINER CALL."
Verified Burial & Memorial Service Customer
January 2019
"CATERING SERVICE WAS NOT QUITE OUTSTANDING, SOME WARM FOODS WERE COLD, NOT PREPARED FOR US TO TAKE LEFT-OVERS HOME, BUT DID RECONCILE THAT PROBLEM QUICKLY."
Verified Burial & Memorial Service Customer
January 2019
"MY MOM-IN-LAW HAD ME PURCHASE ALL PRODUCTS & SERVICES 4 YEARS PRIOR TO HER DEATH. VERY GENEROUS & CONSIDERATE OF HER."
Verified Burial & Memorial Service Customer
December 2018
"EVERYTHING PERFECT. NOT A THING TO WORRY. BIG HELP & INDEED SINCE EVERYONE IS IN A BEREAVEMENT PERIOD"
Verified Burial & Memorial Service Customer
December 2018
"MY GRANDMOTHER PRE ARRANGED HERE & MY AUNTS PLOT IN 1981 I JUST FULFILLED HER WISHES TO MAKE SURE MY AUNT WAS WITH HER. AFTER 37 YEARS OF INTERACTION YOU CAN UNDERSTAND MY SATISFACTION WITH ALL MY DEALINGS WITH NATIONAL MEMORIAL THANKS AGAIN!"
Verified Customer
December 2018
"THE STAFF WAS EXTREMELY HELPFUL AND COMPASSIONATE. THEY HELPED ME THROUGH THIS DIFFICULT TIME IN MY LIFE."
Verified Burial & Memorial Service Customer
November 2018
"WELL DONE"
Verified Customer
November 2018
"BURIAL WAS AT A FAMILY PLOT OWNED FOR DECADES"
Verified Customer
October 2018
"AFTER VISITING NATIONAL MEMORIAL PARK INNUMERABLE TIMES AS A CHILD TO HONOR OUR RELATIVES, I AM EXTREMELY PLEASED TO RETURN AS AN ADULT, BURYING MY PARENTS & KNOWING IT IS THE VERY BEST CEMETERY & STAFF IN THE DC METRO AREA."
Verified Customer
October 2018
"VERY HELPFUL, ACCOMMODATING COMPASSIONATE AND KNOWLEDGEABLE STAFF."
Verified Customer
September 2018
"EXCELLENT SERVICE & EXCEPTIONAL PROFESSIONALISM"
Verified Burial & Memorial Service Customer
August 2018
"THE GRAVE SITES WERE PURCHASED MANY YEAR AGO BY WIFES PARENTS. OTHER THAN ORDERING A MARKER FOR MY WIFES PLOT ALL ARRANGEMENTS WERE DECIDED MANY YEARS AGO."
Verified Customer
August 2018
"EXCELLENT EXPERIENCE"
Verified Customer
July 2018
"EXCELLENT EXPERIENCE AND WILL DEFINITELY RECOMMEND TO OTHERS."
Verified Burial & Memorial Service Customer
July 2018
"ACRUM AND THE ENTIRE STAFF WERE A PLEASURE TO WORK WITH. THEY ALL WENT OUT OF THEIR WAY TO MAKE A DIFFICULT TIME EASIER."
Verified Burial & Memorial Service Customer
June 2018
"VERY PLEASED WITH SERVICES PROVIDED"
Verified Customer
May 2018
"VERY ATTENTIVE AND PROFESSIONAL."
Verified Customer
May 2018
"THANK YOU - WONDERFUL HELP FROM EVERYONE SMALL ISSUE - URN PRICES WERE A LITTLE CONFUSING. DID NOT INTACT ANYTHING OVERALL."
Verified Burial & Memorial Service Customer
May 2018
"OVERALL VERY SATISFIED WITH THE FUNERAL HOME, SERVICES & STAFF."
Verified Burial & Memorial Service Customer
May 2018
"VERY SATISFIED."
Verified Burial & Memorial Service Customer
May 2018
"REALLY PLEASED WITH THE SERVICES AND CONSIDERATION YOU SHOWED. THANKS!"
Verified Burial & Memorial Service Customer
May 2018
"I HAD A GOOD EXPERIENCE WITH FUNERAL HOME OVERALL"
Verified Burial & Memorial Service Customer
May 2018
"OUR FAMILY WAS PLEASENTLY SURPRISED TO FIND THE CONTEMPORY SERVICES THAT WERE OFFERED. THE CELEBRATION OF LIFE WAS EXACTLY WHAT WE WANTED FOR OUR MOM/WIFE/GRANDMOTHER, MORE OF A PARTY THEN SAD GATHERING."
Verified Customer
May 2018
"EVERYTHING WENT PERFECT - HAVE ALREADY STARTED PREARRANGEMENTS FOR MYSELF."
Verified Customer
April 2018
"THE ONSITE CATERING WAS WONDERFUL. FOOD WAS VERY GOOD. VERY GOOD COMMENTS FROM ATTENDEES OF MY HUSBAND FUNERAL."
Verified Burial & Memorial Service Customer
April 2018
"I WAS EXTREMELY PLANNED WITH THE STAFF AND THEIR ASSISTANCE."
Verified Customer
April 2018
"THANK YOU FOR ALL YOUR HARD WORK."
Verified Customer
April 2018
"I WAS HAPPY WITH THE SERVICE"
Verified Customer
April 2018
"ALL STAFF WERE VERY PROFESSIONAL, ACCOMODATING AND COURTEOUS."
Verified Burial & Memorial Service Customer
March 2018
"I COULDNT HAVE BEEN MORE PLEASED. MADE ARRANGEMENT SIMILAR TO RECENTLY DECEASED FRIEND STAFF WAS MAGNIFICENT"
Verified Burial & Memorial Service Customer
March 2018
"SUPERIOR SERVICE WAS PROVIDED!"
Verified Customer
March 2018
"GOOD JOB DURING A VERY DIFFICULT TIME, WE HAVE OWNED PLOTS SINCE 1950S OTHERWISE SERVICES ARE TOO EXPENSIVE"
Verified Customer
March 2018