Verified Customer Reviews
"Doug was the greatest guy for helping us that I've ever dealt with he was kind he was compassionate and just overall the greatest and I thank him very much for helping me to get through this"
Verified Burial & Memorial Service Customer
June 2021
"Thanks to Doug, the whole process was handled in a professional and caring manner."
Verified Burial & Memorial Service Customer
June 2021
"We were pleased with everyone that helped with the service from start to finish."
Verified Burial & Memorial Service Customer
May 2021
"Stephens and Bean Funeral Chapel is a lovely place with a genuinely caring and professional staff. They went the extra mile in taking care of everything. I am so thankful for the compassion and help I received from them in getting through a stressful time in the loss if my husband."
Verified Burial & Memorial Service Customer
May 2021
"I was impressed by the professionalism and empathy of Doug Loorz. He was very attentive and made me feel as though I was his only client. Great Job and very much appreciated."
Verified Burial & Memorial Service Customer
May 2021
"I have used Stephen's and Bean numerous times. I return to Stephen's and Bean because in a time of grief and stress, they are consoling, responsive to specific needs, and never pressure. I have never felt like I was getting a 'sales pitch'."
Verified Burial & Memorial Service Customer
December 2020
"Unfortunately we have had several services with Dignity funeral homes. Every service we experienced has been memorable."
Verified Burial & Memorial Service Customer
December 2020
"I'm not certain about the word 'unique' in the above question. It seems out of place. The experience, however, was exceptional. Thank you"
Verified Burial & Memorial Service Customer
December 2020
"Stephens and Bean, and more specifically, Douglas L. was exceptional from beginning to end of our experience. While going through a difficult time like loss, knowing that someone was helping us with such care and thoughtfulness was very much appreciated."
Verified Burial & Memorial Service Customer
December 2020
"Jason provided wonderful care and service. He and his whole staff, including Doug, Mike, and Greg took care of every detail of our father's arrangements so we could focus on honoring him and celebrating his life. We cannot thank you enough for making a difficult time into a beautiful memory we will always cherish."
Verified Burial & Memorial Service Customer
November 2020
"The staff and everything was very caring and very helpful"
Verified Burial & Memorial Service Customer
October 2020
"Doug was very helpful"
Verified Burial & Memorial Service Customer
October 2020
"JayDee was a pleasure to work with from beginning to end. I felt like she was a member of our family as she took so much care in communicating with us. I would highly recommend Stevens and Bean . Our extended family has used them for years. After having dealt with other funeral homes, there is no comparison."
Verified Burial & Memorial Service Customer
October 2020
"They were very compassionate an caring an guided me through this difficult time"
Verified Burial & Memorial Service Customer
September 2020
"Jaydee and her team are the best in town. After visiting others, this was the only funeral home, in town, that my siblings and I felt completely comfortable leaving our dear Mother with. Their services exceeded our expectations. Everything turned out beautifully considering the pandemic. I highly recommend Stephens and Bean. -Regina"
Verified Burial & Memorial Service Customer
September 2020
"Our experience with your company during one of our family's most devastating times was handled with kindness and grace. Extremely thankful to your team."
Verified Burial & Memorial Service Customer
September 2020
"Stephens and Bean took special care in not only our family member who passed but us as well. They warm, welcoming and compassionate through the whole process. Definitely would recommend them to anyone who has lost someone special and wants that special care for the loved one they lost."
Verified Burial & Memorial Service Customer
September 2020
"Douglas Loorz did a fantastic job with our family wishes. There were some personal items that we wanted to go with mom, and Doug made sure they were there. Doug's knowledge and compassion were soothing during our stressful time."
Verified Burial & Memorial Service Customer
September 2020
"Everything was beautiful. You did more than I expected. Thank you so much!"
Verified Burial & Memorial Service Customer
August 2020
"This service from Stephens and Bean Chapel was excellent by far, and I really felt comfortable with the whole process. I will recommend them to anyone."
Verified Burial & Memorial Service Customer
August 2020
"Stephen and Bean handled our family needs and was there to make a hard situation a lot easier"
Verified Burial & Memorial Service Customer
July 2020
"Thank you Jason for helping us through this difficult time. You took good care of our loving baby brother."
Verified Burial & Memorial Service Customer
July 2020
"Stephens and Bean Funeral Home team was extremely supportive and helpful during this entire process. They were responsive to our requests and handled any changes or challenges that came up… It's such an emotional time for everyone involved. We are so grateful and thankful for their expertise."
Verified Burial & Memorial Service Customer
July 2020
"I would not hesitate to recommend the services of Stephens and Bean, Fresno, Ca. You will not be disappointed."
Verified Burial & Memorial Service Customer
July 2020
"Respectful, caring, knowledgeable, patient, helpful and friendly! Thank you, Jaydee for all you did for us!!:)"
Verified Burial & Memorial Service Customer
June 2020
"Very professional and considerate. Would definitely recommend Stephens and Bean to anyone requiring their services."
Verified Burial & Memorial Service Customer
May 2020
"The caring staff at Stephen & Bean did such a great job taking care of the details for our family. We really appreciated the gentle and kind ways."
Verified Burial & Memorial Service Customer
April 2020
"Very accommodating and helpful at this stressful time"
Verified Burial & Memorial Service Customer
April 2020
"You guys really take care of everything for client."
Verified Burial & Memorial Service Customer
March 2020
"Excellent services, very helpful and professional."
Verified Burial & Memorial Service Customer
March 2020
"Being there for me when my mom passed just last month every step of the way. Very blessed for the service they provided. Answered all my questions on the spot are got back to me with the answer/s"
Verified Burial & Memorial Service Customer
March 2020
"I would recommend to anyone. Doug was so wonderful and comforting in our time of need. Everything was clearly laid out and we were not sold things we need not need or want."
Verified Burial & Memorial Service Customer
March 2020
"Staff was there to answer any questions and lead us through the planning. They were loving and kind and gave more than Of themselves than we expected."
Verified Burial & Memorial Service Customer
March 2020
"The team at Stephens and Bean Funeral Chapel were sincerely warm and caring. They provided exceptional professionalism and support for our family. They were hospitable and were always available for our questions and concerns, and met our every need. The facility is quaint and well-kept and accommodating. We appreciated their genuine services and care. Thank you for taking care of our family!"
Verified Burial & Memorial Service Customer
February 2020
"Doug and Jaydee were absolutely amazing their kindness understanding and patients was unbelievable. The way they took care of our family and my late husband was amazing. I would recommend them twenty times over. They did an amazing job making sure Ryan looked amazing , I recieved countless comments about how great great and how peaceful he looked."
Verified Burial & Memorial Service Customer
February 2020
"The staff at Stephens and Bean was compassionate and caring. They did all in their power to assist in our time of grief."
Verified Burial & Memorial Service Customer
February 2020
"Stephen & Bean Funeral Chapel gives excellant service. They are professional, caring, efficient. My mom did all her arrangements 23 yrs ago, 2 years ago I went there to check on the paperwork. Everything was there & in order. So when the time came in another year when mom passed I had comfort knowing they were there. Such respect & love they showed. I felt like the funeral director was a family member the way he was there for me & helped me through things. He was there when mom was placed. It was a comfort he took charge when it was needed. Thank you Stephen & Bean for being there & being such a wonderful business at a difficult time. I highly recommend them."
Verified Burial & Memorial Service Customer
February 2020
"Jaydee was kind and understanding. She explained all of the associated costs and let me know what to expect during the viewing, service, and afterwards."
Verified Burial & Memorial Service Customer
January 2020
"The people here are outstanding! Very helpful and knowledgeable."
Verified Burial & Memorial Service Customer
January 2020
"I was made to feel very comfortable at a very uncomfortable time in my life!"
Verified Burial & Memorial Service Customer
December 2019
"If you are not sure what to do just call stephens beans they will sit down with you show you different pkgs that suit your needs, no pressure at all. So nice, they make you feel like family"
Verified Burial & Memorial Service Customer
October 2019
"The entire staff at Stephen's & Bean were so professional, compassionate, and accommodating during this sad time in our family's life. I had no clue as to what exactly I needed to do, and they were beyond so helpful! Our sincere thanks & appreciation ~ The Family of Mary Ellen Corrales"
Verified Burial & Memorial Service Customer
October 2019
"we were treated with courtesy & respect. it was good we had some pressure or we never would've completed it. thet showed a lot of compassion & warmth."
Verified Burial & Memorial Service Customer
October 2019
"Jason and the rest of the staff t Stephen and Bean were so compassionate and caring.. I would recommend them to anyone who needs their services. They truly care."
Verified Burial & Memorial Service Customer
October 2019
"Doug was very knowledgeable and professional, allowed me the time needed to work through circumstances without pressure. He was concerned for my families needs and desires, helping us through the whole process."
Verified Burial & Memorial Service Customer
September 2019
"Don't be afraid to ask questions and make it known that you don't know where to begin. The director and staff take their time to not only answer any questions but ask them as well, so as to ensure they can help you find out what you didn't know you wanted or needed."
Verified Burial & Memorial Service Customer
September 2019
"The staff made this unpleasant situation much easier then expected."
Verified Burial & Memorial Service Customer
August 2019
"Doug has assisted my family with three funerals over the past couple years. Our experience has always been very professional and flexible, making sure we are getting what we desire."
Verified Burial & Memorial Service Customer
August 2019
"This was a terrible time and the staff at Stephens and Bean Funeral Chapel were professional and comforting at the same time. They were patient and they attended to every detail of my Dad's service."
Verified Burial & Memorial Service Customer
August 2019
"Having Jaydee handle my Mom's arrangements made the experience so much better. She was professional, compassionate, honest, warm and funny. She never pressured me. When I would come to the office of Stephen and Beans, all the staff was helpful and outgoing. I would recommend Stephen and Beans to anyone having to make funeral arrangements."
Verified Burial & Memorial Service Customer
August 2019
"OUR FAMILY HAS USED S & B FOR OVER 150 YEARS."
Verified Burial & Memorial Service Customer
July 2019
"THE STAFF WAS VERY COMPASSIONATE & RESPECTFUL AND COMPLETED ALL ASPECTS OF OUR ARRANGEMENT PROFESSIONALLY."
Verified Burial & Memorial Service Customer
June 2019
"TOTALLY SATISFIED. ALL PERSONNEL VERY KIND AND HELPFUL. WOULD RECOMMEND TO ANYONE!"
Verified Burial & Memorial Service Customer
May 2019
"ATTENDED TO OUR FAMILY NEEDS VERY WELL DURING THIS DIFFICULT TIME"
Verified Burial & Memorial Service Customer
May 2019
"THIS FUNERAL WAS MILITARY RECOVERED REMAINS FROM 1943."
Verified Burial & Memorial Service Customer
February 2019
"EVERYONE WAS WONDERFUL IT MEANT A LOT TO ME & MY FAMILY"
Verified Burial & Memorial Service Customer
November 2018
"THIS WAS A TRYING TIME FOR ME SINCE MY MOTHERS DEATH OCCURRED SO QUICKLY AND UNEXPECTEDLY EVERYONE WAS SO PATIENT AND PROFESSIONAL. THANK ALL WHO WERE INVOLVED, YOU MADE THIS DIFFICULT TIME SO MUCH EASIER."
Verified Burial & Memorial Service Customer
November 2018
"THANK YOU FOR ALL YOUR HELP. VERY KIND AND VERY CARING."
Verified Burial & Memorial Service Customer
November 2018
"YOU DID A BEAUTIFUL JOB"
Verified Burial & Memorial Service Customer
July 2018
"ABSOLUTELY IMPECCABLE FUNERAL EVERYONE CHIPPED IN TO INSURE MY BROTHER FROM ANOTHER MOTHER WAS BURIED THE WAY HE WANTED IT. MY ... BROTHER."
Verified Burial & Memorial Service Customer
May 2018
"ALL STAFF SHOWED COMPASSION, CARING AND PROFESSIONALISM. THEY MADE OUR VISIT EASIER. I WOULD RECOMMEND TO FAMILY AND FRIENDS"
Verified Burial & Memorial Service Customer
May 2018
"PLEASE KEEP UP WITH A EXCELLENT JOB YOU ARE DOING! THANK YOU!"
Verified Burial & Memorial Service Customer
May 2018
"EVERYTHING I REQUESTED WAS TAKEN CARE OF, I AND MY FAMILY, WAS/WERE VERY PLEASED."
Verified Burial & Memorial Service Customer
May 2018
"EVERYONE WAS GREAT! I WAS SO IMPRESSED I IMMEDIATELY MADE MY HUSBANDS & MY ARRANGEMENTS."
Verified Burial & Memorial Service Customer
April 2018
"MY SON AND I WERE EXTREMELY PLEASED WITH THE CHAPEL SERVICE AND GRAVESIDE SERVICE. THE STAFF WERE EXCELLENT AND THE CHAPEL WAS BEAUTIFUL ALSO VERY PLEASED WITH THE CLERY THEY SENT."
Verified Burial & Memorial Service Customer
April 2018
"I AND THE FAMILY WERE TREATED WITH KINDNESS AND CARE AND I WOULD RECOMMEND DIGNITY TO ANYONE WHO WOULD NEED OR IS THINKING ABOUT NEEDING THEIR SERVICES."
Verified Burial & Memorial Service Customer
February 2018