Verified Customer Reviews
"David Hinton was a very kind and caring funeral director. If the need ever arises, I would ask to work with him again. He understood our particular situation and handled it flawlessly. We are very grateful for his particular expertise."
Verified Burial & Memorial Service Customer
July 2021
"Please see previous comment."
Verified Cremation & Memorial Service Customer
July 2021
"Be sure to use David Hinson. He is a godsend in a difficult time"
Verified Cremation Customer
June 2021
"The team at Chapel of the Chimes was wonderful to work with. David and all employees were attentive, supportive, caring and there for every question / worry I had. I had never been through any of this before and it was comforting to know I had so many professionals there to help me."
Verified Cremation Customer
May 2021
"From meeting with Alan Mace to pre plan my Dad's funeral arrangements to the personal updates from Margaret we couldn't have asked for better treatment. Our family would definitely recommend using Chapel of the Chimes.... you will be treated with concern and respect"
Verified Cremation Customer
May 2021
"We had a great experience. We also received the best customer service. Thank you."
Verified Cremation Customer
May 2021
"Everyone there was fantastic David was extremely passionate"
Verified Burial & Memorial Service Customer
April 2021
"David Hinton and wife Becky Hinton provided a great experience and care for our son. Becky did a great job with our son's eulogy. The service was beautiful."
Verified Cremation & Memorial Service Customer
April 2021
"Margaret Smith, was one of the most pleasant and kindest people, I have met. She was very kind, not pushy, knowledgeable, and made a terrible situation easier to go through."
Verified Burial & Memorial Service Customer
April 2021
"Thank you Margaret for your kindness, loosening both my parents 3 weeks apart was so devastating for my brothers and my children. Margaret after we buried dad you said such beautiful kind words to us I will be ever grateful to you. Thank you from Kathy Burns , Rick Aguilera and Mike Aguilera , Jason,Mark,Jordan and Chris"
Verified Cremation & Memorial Service Customer
March 2021
"This was my first time arranging something like this. Michelle Bailey immediately put myself and my children at ease. I felt as though I could reach out to her for anything I needed or questions I had. At a difficult time, this was very much appreciated."
Verified Burial & Memorial Service Customer
March 2021
"The entire experience was amazing. Caleb and the staff made a hard day, beautiful and memorable. Thank You!!"
Verified Burial & Memorial Service Customer
February 2021
"They were very professional and made sure before, during, and after the service we were happy with everything that was happening. I would not hesitate to recommend their services to other families during this very emotional time."
Verified Burial & Memorial Service Customer
February 2021
"Chapel of the Chimes provided exceptional service. It was so nice to know that everything was being handled and I did not need to worry about the services. David would call anytime he needed information, yet he was never a bother. He was understanding. I almost felt like I had a family member helping me. I am very impressed. The facility was clean, comfortable and dignified, well balanced. We hosted a small reception there afterwards and it was perfect. The price was not too high and the refreshments and deserts were plenty and very tasty. I highly recommend Chapel of the Chimes in Glendale."
Verified Cremation & Memorial Service Customer
February 2021
"the passing of any loved one is stressful and painful but the help an experience that we received from Chapel of the Chimes was exemplary. Our whole family was treated with dignity and respect we are given time to make decisions concerning our loved one. We felt like we were in charge the whole time. I was happy with Chapel of the Chimes and would not hesitate to use them again."
Verified Burial & Memorial Service Customer
February 2021
"David provided great service to our family and made us feel comfortable and at ease with the details we chose in the passing of our mother. He was kind, understanding and caring, he also, provided all the information we needed. We have used Chapel of the Chimes for generations and will continue to due so for the exceptional service we receive. Thank you David for making as easy as possible for us. Your service was excellent! Thank you, Richard, Ruby and Linda Pacheco."
Verified Cremation & Memorial Service Customer
February 2021
"Margaret was compassionate and caring from the get go as was the lady who took our call."
Verified Burial & Memorial Service Customer
February 2021
"Many of our loved ones have used the Chapel of the Chimes and we have received kind and professional service. Their funeral directors are well versed on the intricacies of mortuary services which is very helpful during a different time."
Verified Cremation Customer
January 2021
"Our experience from the very beginning was excellent David took us through everything step-by-step and was very compassionate with everything. Everyone there was very friendly and compassionate at a time when you're hurting. I not once felt pressured or pushed into anything everything was laid out so we could understand and take into account what we wanted done"
Verified Cremation Customer
January 2021
"Margaret Smith went above and beyond to help my family out. Margaret was very kind, patient, and went out of her way for my mother to feel less grievance as possible. Margaret made everything precise to all of our mother's expectations when it came to our brother's funeral service. Honestly, words cannot express the gratitude to Margaret. She filled in gaps we would have never thought of and then some. Deepest Thank you's!! Lozano Family"
Verified Cremation & Memorial Service Customer
December 2020
"I would like to thank Michele Bailey and her team for providing wonderful service during this difficult time. I am so glad that she handled herself very professionally and I would like offer her my gratitude on behalf of my family for doing such a wonder job."
Verified Burial & Memorial Service Customer
November 2020
"I would highly recommend putting your loved ones memorial in the hands of the outstanding staff at Chapel of the Chimes. They'll work with you to make sure each detail is perfectly planned to make you and your loved ones pleased."
Verified Burial & Memorial Service Customer
November 2020
"I was blown away by the attention to detail that was shown by Chapel of the Chimes Mortuary and amazing staff, the day we had my mothers Celebration of Life service. I feel good knowing that my mother received the kind of celebration she wanted and deserved. Family members called the next day and were complementing us on her services."
Verified Cremation & Memorial Service Customer
October 2020
"I found that Chapel of the Chimes to be a warm and caring place to help with your loved one."
Verified Cremation Customer
October 2020
"The family received many compliments on the day of my fathers services. He was very well represented and he would have been so pleased. The family and I extend our thanks for making everything well prepared and beautiful!"
Verified Cremation & Memorial Service Customer
September 2020
"Staff was considerate, thoughtful And caring."
Verified Burial & Memorial Service Customer
September 2020
"Grieving when you lose a loved one is painful enough let alone having to plan a funeral. Chapel of the Chimes made all of this part easy for me. They relieved my stress level and completely took over. They went above and beyond. I couldn't have asked for a more beautiful memorial service for my husband. I'm so thankful that I went to them. Their professionalism and compassion was so appreciated. I would only go to them in the future."
Verified Cremation & Memorial Service Customer
September 2020
"out standing service"
Verified Cremation & Memorial Service Customer
September 2020
"I lost my mama, which was a very rough time. Everyone that I dealt with was so kind. From Sharon whom I spoke to when I called to set things in motion. Michelle was alsp very kind. She went step by step on everything. She bathed my mama and got her ready for me to see that day, before she was cremated because we did not plan on a memorial at that time because of the Covid pandemic. My mama looked so much better there then when I had seen her at the hospital before she passed. She looked like she was asleep, and we were so greatful for that. Michelle also did not try to up sale us anything. I was greatful for that as well. My experience overall was great. And I thank them very, very much."
Verified Cremation Customer
September 2020
"Caleb was outstanding to work with. He was attentive to our needs during arrangements, and he made sure service went as smoothly as possible."
Verified Burial & Memorial Service Customer
September 2020
"They are very professional and caring."
Verified Burial & Memorial Service Customer
July 2020
"The entire team at Chapel of Chimes was professional and demonstrated extreme compassion during the entire process, providing direction and guidance during a stressful time."
Verified Cremation Customer
July 2020
"Tiffany the funeral director, went above and beyond what I expected. I have no words to express how thankful I am that we chose to use Chapel of the Chimes. Her professionalism and genuine caring of what we wanted goes without saying. The final results showed she cared about how our loved one was presented for our final goodbye. I can not express in words how touched I am for the job she did. I would highly recommend her and the chapel to anyone who would need a recommendation. Thank you definitely does not begin to feel like it is enough to let her know how much she was appreciated."
Verified Burial & Memorial Service Customer
July 2020
"A beautiful experience to be able to honor our loved one while they took care of the details."
Verified Cremation & Memorial Service Customer
June 2020
"Tiffany was amazing to work with."
Verified Burial & Memorial Service Customer
June 2020
"The staff offered all their services in a caring manner. The necklace of your loved one was the most comforting and the staff treated you like family."
Verified Cremation Customer
April 2020
"As pleasant as can be expected."
Verified Cremation Customer
April 2020
"Straight forward, honest. You are in good hands with Michele."
Verified Burial & Memorial Service Customer
April 2020
"When a family has to go through a traumatic time leaving your loved one to be taken care of, you want to be assured that they will be treated as if They were taking care of their own family member. Our family was extremely lucky to have Tiffany Bennish as our Director handling my Mothers wishes. I've never had to go through something like this and Tiffany made sure that our family was at ease and every wish was in order. I was so impressed with the arrangement of the Funeral Home that anyone would be honored to share memories with each other. They have a fantastic Personal display to honor you loved one. I highly recommend CHAPEL OF THE CHIMES to anyone who wants your loved one laid to rest. Thank You and the staff for such a caring group."
Verified Burial Customer
April 2020
"The cremation box was so beautiful. The pictures really don't do it any justice. And the engraving was very nicely done"
Verified Cremation Customer
January 2020
"Tiffany was very helpful and accommodating throughout the whole process while being respectful of our families wishes. Caleb did a great job at the graveside service as our celebrant."
Verified Burial & Memorial Service Customer
December 2019
"Tiffany and Caleb were fantastic to work with. They did a great job making sure everything turned out perfect! The handled my dads and 4 months later my mom's service."
Verified Burial & Memorial Service Customer
December 2019
"It was the perfect combination of professionalism, dignity, decor, and compassion. I can't can't think of anything to complain about. I hope I won't need to use a funeral home again for a long time, but if I do I have complete confidence in Chapel of the Chimes."
Verified Cremation Customer
November 2019
"Margaret and the staff at The Chapel of the Chimes mortuary went above and beyond with their services for the loss of our son. They were very sensitive, and treated us with love and support during one of the most horrible experiences no parent should ever have to go through. My husband and I are so grateful for their kindness."
Verified Cremation Customer
November 2019
"Tiffany was great. It's hard dealing with this stuff so to have her experience help guide us I don't think I cab explain how helpful that was. She was even able to help with annoying things you don't want to deal with like contacting credit reporting agencies."
Verified Cremation Customer
August 2019
"I HAVE PREARRANGED MY SERVICES AT THE TIME OF MY DEATH. I WILL / AM SCHEDULED TO HAVE SERVICES THROUGH CHAPEL OF THE CHIMES"
Verified Cremation Customer
July 2019
"VERY PLEASED WITH SERVICE PROVIDED. USED THIS FACILITY TWICE BEFORE 1978, 2006. DIFFERENT STAFF, SAME QUALITY OF CARE."
Verified Cremation Customer
July 2019
"I HAVE TOLD A GOOD FRIEND ABOUT YOU. WHEN SHE IS READY SHE WILL CALL."
Verified Burial & Memorial Service Customer
June 2019
"WE/I ONLY USE THIS MORTUARY SERVICE FOR EMBEMENT/SHIPPING FROM ARIZONA TO CA MY BROTHER DIED IN AZ-WAS THESE FOR 5MOS/2WKS W/SISTER, BUT ALL HIS LIFE HE LOVED IN CALIFORNIA."
Verified Burial Customer
June 2019
"The staff was exceptionally understanding, friendly and very professional. I would definitely would recommend Chapel of the Chimes. Thank you for your kindness and compassion."
Verified Cremation & Memorial Service Customer
April 2019
"WE HAVE USED THIS FUNERAL HOME FOR THE LAST 50 YEARS. YOUR STAFFS WERE & ALWAYS HAVE BEEN EXCELLENT. WE HAVE ALREADY MADE SOME PREARRANGEMENTS."
Verified Burial & Memorial Service Customer
April 2019
"I WILL PLACE A REVIEW ON - THE DIGNITY SITE MYSELF FOR BOTH AZ AND IL. EXPERIENCE WAS GREAT!"
Verified Cremation Customer
October 2018
"THIS WAS MY SECOND EXPERIENCE WITH THIS FUNERAL HOME, BOTH OF WHICH WERE EXTREMELY POSITIVE, WORKED WITH WAY COMPASSIONATE AND THOUGHTFUL DIRECTORS TO WHOM I WILL FOREVER BE GRATEFUL."
Verified Burial & Memorial Service Customer
June 2018
"I WISH I COULD EXPRESS HOW I FEEL ABOUT IT. EVERYTHING WAS SO WONDERFUL. I AM SO THANKFUL."
Verified Cremation Customer
June 2018
"I WAS COMPLETELY AND HAPPILY SATISFIED WITH THE PROFESSIONALISM, EXPERTISE, AND ... OF EVERYONE. EXCELLENT!"
Verified Cremation & Memorial Service Customer
May 2018
"EVERYTHING WAS WONDERFUL"
Verified Cremation & Memorial Service Customer
May 2018
"YOU MADE OUR LOST SO EASY YOU TOOK ALL THE PRESSURE OFF ME. LOVE ALL OF YOU!"
Verified Cremation Customer
April 2018
"MY FAMILY HAS USED YOUR RECEIVE BEFORE MY MOM IN 2005 AND DAD 1998 ALWAYS GREAT!"
Verified Burial & Memorial Service Customer
April 2018
"THEY MADE THE LOSS MORE TOLERABLE, THEY MADE THE ARRANGEMENT LESS PAINFUL TO COMPLETE."
Verified Cremation Customer
March 2018