Verified Customer Reviews
"Everyone I spoke to from beginning to end was respectful, caring and patient. All of you are wonderful. Thank you for all you do I mean that from the bottom of my heart. Your support helped us all"
Verified Burial & Memorial Service Customer
January 2021
"Jeannette and Shannon were very professional and very caring. They took care of everything. They coordinated everything very well and that was a big relief during that tragic time."
Verified Burial & Memorial Service Customer
January 2021
"During this time of need, it can be difficult to feel as if your loved one is celebrated appropriately and personally. I felt that both were achieved by the direction and advice provided by the staff. My only concern now, is that I have not heard back from anyone regarding the draft for my mother's headstone. Thank you for everything. This very emotional and sad time has been eased because of the professionalism and compassion from Shannon and Romona."
Verified Customer
January 2021
"I was happy with the funeral arrangement. I was told of the west Resthaven funeral home by a relative and would recommend them to others."
Verified Burial & Memorial Service Customer
January 2021
"The guys that came to take my mother were sensitive and caring! God bless them in all they do!!"
Verified Burial & Memorial Service Customer
December 2020
"I have several family members that we have used their services for and have always been very pleased"
Verified Burial & Memorial Service Customer
December 2020
"Okay."
Verified Customer
December 2020
"You need better in house tech eqiupment to boost signal for streaming the service. We tried to send it out but did not work well."
Verified Burial & Memorial Service Customer
December 2020
"We are from Cincinnati, Ohio. Our loved one passed here and was flown to Glendale,Az. to be layed to rest with her family. Resthaven took care of all the arrangements. They were so kind and considerate and helped us greatly. Thank you so much for all your kindness and help. The Moores"
Verified Burial & Memorial Service Customer
November 2020
"The experience was good everyone of family and friends liked the way the services looked and went."
Verified Burial & Memorial Service Customer
November 2020
"Jeanette at Resthaven has been there for our family during the most difficult times we've ever had. She has always been professional, dedicated and helpful in every way. Absolutely use this company and always ask for Jeanette--she's the best at the worst of times."
Verified Burial & Memorial Service Customer
October 2020
"everyone that I encountered was very pleasant and helpful."
Verified Burial & Memorial Service Customer
September 2020
"I am so happy that my mom told me to have West RestHaven Funeral Home take care of the arrangements for my Dad. They were very helpful, patient and accommodating. I never felt pressured. Jeanette helped me get through the most difficult time of my life so far. I never thought I could get any words out when I first met her due to my great sadness. She was so understanding, kind and compassionate which helped me plan my dad's arrangements. Everything that she did for us and for my dad was perfect in every way! I appreciate her and this mortuary for being there for me and my family in our time of need."
Verified Burial & Memorial Service Customer
September 2020
"They went out of their way to make the whole experience very comforting to me and my family during such a difficult time during this corona virus pandemic era"
Verified Burial & Memorial Service Customer
August 2020
"First time having to go through this and the Staff was very helpful and patient. Answered all our questions. Very friendly staff."
Verified Burial & Memorial Service Customer
July 2020
"Just recently my wife and I place the ashes of my brother Harry R Ricci in his grave at Resthaven park adjacent to our Mother and father with a burial ceremony that was was so well done words cannot describe. Nyema Blush and the grounds keeper exceeded all expectations in consummating the ceremony . Following the burial ceremony we were escorted to the main Resthaven Park building where we interfaced with Nyema Blush for completing the remaining necessities, all required paper work, and specifically, the headstone and all it's details. Nyema Blush receives and deserves the highest commendations from us for her professionalism. A total pleasure to work with."
Verified Customer
July 2020
"Jeannette was super helpful in helping us with all decisions and making suggestions to accommodate us as we are a large family"
Verified Burial & Memorial Service Customer
July 2020
"The beautiful hymns playing in the background are very comforting."
Verified Burial & Memorial Service Customer
June 2020
"They care about the details I love you guyz thank you for helping make it memorable"
Verified Burial & Memorial Service Customer
June 2020
"Very helpful in every way. Was treated with kindness and compassion. Would definitely recommend."
Verified Customer
June 2020
"West Resthaven was very respectful and accommodating. They worked with us through everything, even last minute details."
Verified Burial & Memorial Service Customer
May 2020
"The environment is absolutely beautiful. The staff was very professional. The funeral director was very knowledgeable and and compassionate. She did not rush through and did not treat my family like we were 'just customers'. I felt my husband was in very good hands. Thank you very much."
Verified Burial & Memorial Service Customer
May 2020
"Resthaven Park Cemetary provided our family with the most personal care and attention during the planning of my mom's funeral. They went above and beyond with last minute request and offered support and care during and after the funeral. I highly recommend their service to any family looking for exceptional care and attention for their loved ones. Thank you especially to Lisa Sanui for being available when we needed you."
Verified Customer
April 2020
"Funeral director was fabulous. Did all to help accomodate the family and myself in regards to questions and getting to the right resource for help."
Verified Burial & Memorial Service Customer
April 2020
"They did a fantastic job, they were understanding, helpful and just wonderful to work with.."
Verified Burial & Memorial Service Customer
March 2020
"Caring and thoughtful staff."
Verified Customer
March 2020
"I felt the love and caring for my loved one and my family through the process"
Verified Burial & Memorial Service Customer
March 2020
"Amazing staff."
Verified Burial & Memorial Service Customer
March 2020
"The funeral home & cemetery were very knowledgable, flexible & caring. Thank you for your service! Blessings!"
Verified Burial & Memorial Service Customer
March 2020
"Outstanding service."
Verified Burial & Memorial Service Customer
March 2020
"I thought the sign next to the tent(name) was a great idea!!! Made it easier for friends and family to find us!Also the tent and chairs and cemetery helpers were very professional!!!"
Verified Customer
March 2020
"All of the staff that we dealt with personally (Jorgen Ghee, Emma Paluch, Lisa Sanui) were so professional, helpful and pleasant in dealing with an extremely emotional situation. We could not have asked for more understanding and sensitive personnel to assist us."
Verified Burial & Memorial Service Customer
March 2020
"There are not enough words to express our gratitude to West Resthaven Funeral Home. Burying one's child is the most difficult thing a parent will ever endure. Our funeral director Jeanette Rosiek made everything easier, she was compassionate and patient She answered every question I had as if she knew I was going to ask it. She treated our family as her family. We truly felt like we were her only client and appreciated the guidance throughout the process. Jeanette was professional and had a sense of humor which we needed for such a difficult time. She helped coordinate everything from the visitation, church services, to the final resting site with all the appropriate parties. We couldn't be more thankful for her. Celebrant Becky Hinton interviewed our family about how our son Sean was as a person, how he went through his life and the impact he had on other people. She went above and beyond and created a beautiful service with lasting memories. Family service counselor Nyema Blush went above and beyond to make sure everything was taken care of during the burial service. The staff created a beautiful picture DVD to play at the services and incorporated pictures in the memory book. They have reached out to check in on our family afterwards which we really appreciated. It was a dignified experience, from the moment we entered West Resthaven Funeral Home, until the moment all was done. Thank you Jeanette, and all the staff that made it happen."
Verified Burial & Memorial Service Customer
January 2020
"Jeanette Rosiek made us feel very comfortable and worked well with our large family. Worked within our budget and Did not try to oversell. She guided us through the process well and offered help as needed. Helped us prepare for all aspects needed."
Verified Burial & Memorial Service Customer
January 2020
"Our experience was fantastic especially with Jeanette the funeral director… during our saddest moments she insured our mother was cared for our needs were met and she educated as throughout the process… we have already referred people to her as a result up the positive experience. We highly recommend working with rest haven and Jeanette specifically… thank you."
Verified Burial & Memorial Service Customer
December 2019
"We loved every aspect of it from the viewing to the funeral service and the burial. Thank you so much for everything you guys did to make our mother's goodbye special. Ramona, Lisa and Emma went above and beyond and our entire family and friends were very happy with everything. Thank you again for such amazing work and services we are definitely pleased we found you for our mother."
Verified Burial & Memorial Service Customer
December 2019
"Staff was very good and pleasant to work with."
Verified Customer
November 2019
"In the last nine months I have lost both of my parents. They had pre arranged funeral plans and everything was pre paid for. It just so happened we worked with Romana Angelique House on both services. We could not ask for a better funeral director than her. Even though I was such an emotional mess she made the process so easy and didn't have to stress so much."
Verified Burial & Memorial Service Customer
November 2019
"Great staff. Beautiful facilities. It was a great service for our baby daughter."
Verified Customer
October 2019
"From the first phone call we were treated with respect. The staff was very helpful and patient. We made many last minute changes and all were taken care of promptly and with great kindness."
Verified Customer
October 2019
"The staff are caring and loving people. I would highly recommend them for your family and friends"
Verified Customer
October 2019
"They do an outstanding job of trying to make everything go as planned. They work with you to make sure you know exactly what to expect and find ways to make it work at a time when you may not want to deal with things."
Verified Customer
October 2019
"The funeral director, Romana, had patience with us and was never pushy. She was very nice and welcoming. The family service counselor, Dawn, went above and beyond. She followed up with me days after the services to check on me. We met again to discuss services that were available to us. The staff made this difficult life experience very comforting. No pressure, they gave us free will. I felt very comfortable and confident in their services at doing everything that we wanted done."
Verified Burial & Memorial Service Customer
August 2019
"I highly recommend going with Rest West haven funeral home for your loved ones service. Cecily, Romana, and Jeanette were extremely helpful and professional . My mom's memorial service was absolutely beautiful and they made it all possible. Thank you."
Verified Burial & Memorial Service Customer
August 2019
"VERY PLEASED WITH SERVICES. EXTRAORDINARY STAFF. VERY COMPASSIONATE & HELPFUL. WENT ABOAVE & BEYOND TO HELP IN ANY WAY THEY COULD."
Verified Customer
July 2019
"REST HAVEN IS A QUARTER OF A MILE FROM MY HOME. MY FATHER PURCHASED THE 6 PLOTS IN 1950. ALL MY FAMILY IS BURIED THERE."
Verified Customer
July 2019
"VERY PROFESSIONAL STAFF. ANSWERED ALL QUESTIONS WITH NO PRESSURE."
Verified Customer
July 2019
"I WAS DISAPPOINTED IN THE TIME IT TOOK TO FINALIZE THE HEADSTONE PROOF AND THE BENCH"
Verified Burial & Memorial Service Customer
June 2019
"EVERYTHING WENT VERY WELL. THE STAFF WAS GREAT."
Verified Customer
June 2019
"MY WIFE IS THE THIRD MEMBER OF OUR FAMILY TO BE INTERRED AT REST HAVEN WEST. I WILL BE THE FOURTH."
Verified Customer
June 2019
"MY WIFE IS THE THIRD MEMBER OF OUR FAMILY TO BE INTERRED AT RESTHAVEN WEST. I WILL BE THE FOURTH."
Verified Burial & Memorial Service Customer
June 2019
"EVERYONE WAS PROFESSIONAL AND VERY HELPFUL. TOOK TIME TO MAKE SURE UNDERSTOOD ALL OPTIONS."
Verified Burial & Memorial Service Customer
May 2019
"SEVERAL YEARS AGO WHEN WE LAID OUR YOUNGEST DAUGHTER TO REST - NOT ONLY WAS YOUR FUNERAL HOME CLOSE TO OUR HOME BUT ALSO THE MOST CARING AND COMPASSIONATE IN EVERY STEP WE NEEDED TO DO OR HAVE DONE AT OUR GRIEVING TIME."
Verified Burial & Memorial Service Customer
May 2019
"THEY LET YOU HAVE THE MEMORIAL ACCORDING TO YOUR WISHES."
Verified Customer
May 2019
"I HAD A MILITARY SERVICE FOR MY DAD AS HE WAS RETIRED NAVY - BEAUTIFUL - EMOTIONAL UNFORGETABLE - I KNOW MY DAD WAS SMILING AND LOVED IT - HOW COULD A FUNERAL HAVE BEEN SO AWESOME"
Verified Customer
May 2019
"NICE CEMETERY, VERY NICE PEOPLE- RESPOND TO REQUESTS IN A TIMELY MANNER. I HAVE MULTIPLE FAMILY MEMBERS BURIED HERE SINCE 1971."
Verified Customer
October 2018
"ALL THE STAFF FROM RESTHAVEN WERE THE GREATEST"
Verified Customer
October 2018
"OUR ONLY PROBLEM WAS THE MICRO PHONE DIDNT WORK @ AL MOORE FOR THE SERVICE & WE HAD TOO WAY TO FIT IN THE CHAPEL SO SOME DIDNT WEAR"
Verified Customer
September 2018
"WE ALREADY PURCHASED A PLOT FOR MY HUSBAND AND ME."
Verified Customer
September 2018
"WEVE ALREADY PURCHASED A PLOT FOR MY HUSBAND & ME."
Verified Burial & Memorial Service Customer
September 2018
"GREAT PROFESSIONAL ALL AROUND SERVICE."
Verified Burial & Memorial Service Customer
August 2018
"MY ENTIRE FAMILY IS HERE MOM, DAD, FATHER & MOTHER IN-LAW BROTHER AND NEPHEW IF I HAVE A SAY BOTH OF MY KIDS WILL BE HERE TOO"
Verified Customer
August 2018
"CASCET WARPED, NO FIX OF MOM AT SERVICE, CHECK WE PAID TO CEMETERY SENT TO ME INSTEAD OF FUNERAL HOME"
Verified Customer
August 2018
"TAKES TOO LONG TO FILL THIS OUT- MY HUSBANDS DEATH, IS ON MY MIND!"
Verified Customer
June 2018
"AT THROUGHOUT. GREAT STAFF AND GREAT SERVICE"
Verified Customer
June 2018
"I WAS VERY SATISFIED WITH THE STAFF, SERVICES PROVIDED BY THE FUNERAL HOME. EVERYONE WAS VERY PROFESSIONAL COURTESY, ETC"
Verified Customer
June 2018
"STAFF WAS FRIENDLY AND NICE."
Verified Burial & Memorial Service Customer
May 2018
"THE STAFF MADE A VERY DIFFICULT TIME EXTREMELY EASY"
Verified Customer
May 2018
"MY MOM HAD MADE ALL OF HER ARRANGEMENTS AND PAID FOR IT. BECAUSE OF THE EXPERIENCE GREAT, THAT IS, WITH MY GRANDMAS AND HOW MY MOMS SERVICE ETC. I AM NOW IN THE PROCESS OF MAKING MINE THERE WHERE I WILL BE LAID TO REST ABOVE MY MOM."
Verified Customer
May 2018
"STAFF WAS VERY CARING AND SUPPORTIVE"
Verified Burial & Memorial Service Customer
May 2018
"THE STAFF WERE COMPASSIONATE AND HELP MAKE A DIFFICULT SITUATION MORE PLEASANT THANK YOU FOR YOUR PATIENCE"
Verified Burial & Memorial Service Customer
April 2018
"WE ALREADY HAD OUR FUNERAL AND BURIAL PREPLANED"
Verified Customer
April 2018
"PHOTOS AND COMMENTS REPEATED IN BOOK ORDER IN PICTURES"
Verified Burial & Memorial Service Customer
April 2018
"VERY PROFESSIONAL VERY COMPASSIONATE."
Verified Burial & Memorial Service Customer
February 2018
"A VERY RELAXED EXPERIENCE WITH EXCELLENT ATTENTION TO DETAIL."
Verified Burial & Memorial Service Customer
February 2018
"COMPASSIONATE, PROFESSIONAL, EXTRAORDINARY, EXPERIENCE."
Verified Burial & Memorial Service Customer
February 2018
"VERY CARING STAFF."
Verified Burial & Memorial Service Customer
February 2018
"OVERALL MY TIME AND EXPERIENCE W/ RESTHAVEN CEMET AND WAS EXCELLENT. I HAVE NO COMPLAINTS, EVERYTHING WAS DONE BEAUTIFULLY WHICH IS WHAT I WANTED FOR MY MOTHER!"
Verified Customer
February 2018