Verified Customer Reviews
"Very professional, made our experience very pleasant."
Verified Burial & Memorial Service Customer
December 2020
"Making funeral arrangements shortly after the death of a loved one is never an emotionally easy process, but the staff at Ourso Funeral Home were courteous kind and professional. Several options were offered to our family to help meet our needs and the current restrictions due to the pandemic. The staff at Ourso's helped us plan a beautiful and respectful ceremony for our mother."
Verified Burial & Memorial Service Customer
December 2020
"I have to say this was 100 % better service than what was received for my moms service that was in March this year."
Verified Burial & Memorial Service Customer
November 2020
"Please do not share"
Verified Burial & Memorial Service Customer
November 2020
"Everyone was professional and compassionate."
Verified Burial & Memorial Service Customer
October 2020
"Everyone that I encountered was more than helpful - follow up and follow through - Seamless, attentive, beautiful facilities, loved the chapel! Had to change all of our funeral plans due to the hurricane. The staff was so thoughtful and helpful with every step along the way. It is hard enough, but with my very first interaction, I was finally at ease knowing that all of the details would be arranged. I can go on and on!! Thank you to everyone! Catherine, Daughter of Helen Alexis"
Verified Burial & Memorial Service Customer
October 2020
"Cannot thank the entire staff for taking care of all of the details of the funeral. They truly care for the family and are extremely professional throughout the process."
Verified Burial & Memorial Service Customer
October 2020
"If you have any questions -just please ask them. You will be glad you did."
Verified Burial & Memorial Service Customer
October 2020
"During times of sorry and grief a kind word and warm and sincere attention is needed Ourso funeral home provides that and more. Thank you Devon and Greg."
Verified Burial & Memorial Service Customer
October 2020
"From beginning to end of this painful time the staff did everything they could to ease the process. Everything was perfect to what we asked for."
Verified Burial & Memorial Service Customer
October 2020
"Service was beautiful. We were very pleased and found the process of walking us through what we had to do at the most difficult time of our lives uncomplicated."
Verified Burial & Memorial Service Customer
September 2020
"Milton and staff were compassionate during our time of loss. Time was taken for each detail to plan the most appropriate funeral for my husband. We were not rushed, nor was Milton pushing to sell us services. The services we received were Outstanding!!!! We highly recommend Ourso Funeral Home"
Verified Burial & Memorial Service Customer
September 2020
"The experience with staff was wonderful. They were all caring and compassionate as to the loss of our family and were more than accommodating in assisting us with the process of arrangements from beginning to end."
Verified Burial & Memorial Service Customer
September 2020
"My whole family was very pleased & satisfied with the whole process from beginning to end. We felt that all aspects of preparation of body, viewing, funeral service, and burial were done with utmost care, and professionalism. We also observed much attention to details and we very much appreciated that. Our family will definitely recommend Ourso to others and plan to use them again in the future."
Verified Burial & Memorial Service Customer
August 2020
"Devon Babin was extremely helpful. She went above and beyond to make sure things went as easy as possible for us during a difficult time."
Verified Burial & Memorial Service Customer
August 2020
"Staff was very helpful. They did a wonderful job on everything."
Verified Burial & Memorial Service Customer
July 2020
"We were respected and treated like family."
Verified Burial & Memorial Service Customer
July 2020
"Such a caring place to take care of your needs, care given to decease, and no pressure in funeral arrangements."
Verified Burial & Memorial Service Customer
July 2020
"The staff at Ourso was very kind and caring during a very sad time for our family. They made us feel as tho they were family also caring for our loved one."
Verified Burial & Memorial Service Customer
July 2020
"I totally trust the competent staff at Ourso Funeral Home."
Verified Burial & Memorial Service Customer
July 2020
"Ourso Funeral Home took care of my mom in a very respectful and caring manner."
Verified Customer
July 2020
"Very professional. Shannon was wonderful. All staff I spoke with made me comfortable. Very helpful during a very difficult time."
Verified Burial & Memorial Service Customer
June 2020
"As far as something like this goes my family could not have asked for better service. Devon and the Ourso funeral home met all our expectations and needs. Devon was very attentive and work very hard for our family."
Verified Burial & Memorial Service Customer
June 2020
"I had to make my first call on a Sunday and Devon took my call and was extremely sympathetic and asked quite a few questions to make sure she had the right person get back with me."
Verified Burial & Memorial Service Customer
June 2020
"Shows compassion understands your grief very pleasant staff eager to help you plan the most beautiful service for your loved one"
Verified Burial & Memorial Service Customer
May 2020
"Ourso is first class and makes the process so simple."
Verified Burial & Memorial Service Customer
May 2020
"when making unexpected arrangements and your head is spinning. Rest a sure the staff at Orso will keep you calm and help guide you in a direction that is best for you and your loved one. They are the most compassionate people I've run across at a time when I most need it. Thanks to the entire staff it made the process just a little easier."
Verified Burial & Memorial Service Customer
March 2020
"My sister and my experience was second to none. Devon clearly as proven to us that she is willing to do whatever she can to help guide you through the process and handle everything. She continuously gave us updates without out us having to call. I highly recommend ourso funeral home for those who are looking for the services that they offer because of employees that proudly work there like Devon and her fellow co workers. I give ourso 5 out of 5 stars."
Verified Burial & Memorial Service Customer
March 2020
"We were put at ease the second we walked into the Funeral home. All of our needs were fulfilled without judgement. They were very professional and made us feel like we were not alone."
Verified Burial & Memorial Service Customer
March 2020
"The staff is very caring. They will meet your every need."
Verified Burial & Memorial Service Customer
March 2020
"Second time in 19 months to use this facility an both experience were very professional an kind hearted. The entire staff was a great help."
Verified Burial & Memorial Service Customer
March 2020
"Pre-arranged service was provided as agreed, in an empathetic, sensitive and respectful manner."
Verified Burial & Memorial Service Customer
February 2020
"If a funeral experience could be described as positive, then I would say it was all positive."
Verified Burial & Memorial Service Customer
January 2020
"Ourso Dignity Funeral Home was a comforting experience thanks to the wonderful, caring, and attentive Staff. They throughly covered every every aspect from the paperwork to the final burial. They eased the way for us in our time of grief."
Verified Burial & Memorial Service Customer
December 2019
"The director and all the staff were very understanding! They were patient! And made sure we were okay the whole time!"
Verified Burial & Memorial Service Customer
November 2019
"I was very satisfied with the staff and director. They did a wonderful job with my husband and everything went smooth. The services was everything i could have wanted for my husband. Thank you"
Verified Burial & Memorial Service Customer
November 2019
"Shannon and Ernest were incredible in every way. So supportive and understanding with every aspect of the funeral. They went above and beyond and made us feel so comfortable in this hard time."
Verified Burial & Memorial Service Customer
November 2019
"In the hardest time for any family it was comforting to have someone so compassionate and caring and patient. Shannon treated me and my family like it was her loved one that had passed. And she truly cared for us and my dad with dignity. Anyone that has to go through this you want Shannon to be the one to guide you through the process."
Verified Burial & Memorial Service Customer
November 2019
"Ourso did an incredible job walking me through the process of making arrangements for my Mom. What I thought would be absolute torture, was much easier than I ever thought possible thanks to Greg and everyone at Ourso. There is zero pressure to do anything you don't want to do and they work with you to figure out what is best for your situation. My Mom was a Vietnam Vet and they made sure she was given military honors for her service to our country. I wasn't sure that would even be done with a cremation. I hope I don't see them again soon, but I know if I do, I will be well taken care of."
Verified Burial & Memorial Service Customer
October 2019
"Whitney made sure everything was perfect for us to honor my father in law properly. I left out 2 great grandkids names in the obituary and she immediately reprinted some cards for us. No one hesitated to help me set up and clean up. Everything was exceptional. ~Neely Cointment"
Verified Burial & Memorial Service Customer
September 2019
"Our entire experience can be summed up in one word, sincere. From the first call to the check-in days after the funeral, Devon and the rest of the Ourso staff were very caring. I felt they took the time to listen and help guide us during a somber time. They were very quick to respond when needed and always accommodated our requests. Most of all, we felt that our mom was handled with love, as though it were their own family member. Although, I hope there is much time before I need their services again, I wouldn't hesitate to recommend Ourso."
Verified Burial & Memorial Service Customer
August 2019
"Whitney along with the entire Staff at Ourso knew exactly what our family needed during the most difficult time in our lives. Their compassion, attentiveness and professionalism exceeded our expectation. The president of the funeral home delivered all flowers to our home himself and has even called to check on our mom."
Verified Burial & Memorial Service Customer
August 2019
"Very personal"
Verified Burial & Memorial Service Customer
August 2019
"FUNERAL ARRANGEMENTS WERE TAKEN CARE OF IN A PROFESSIONAL AND EFFICIENT MANNER. EVERY DETAIL WAS ATTENDED TO BEYOND MY EXPECTATIONS."
Verified Burial & Memorial Service Customer
July 2019
"MY NEEDS WERE FULLY MET AND I WAS PROVIDED THE BEST SERVICES IN A PROFESSIONAL AND COMPASSIONATE MANNER."
Verified Burial & Memorial Service Customer
June 2019
"PROFESSIONAL - KNOWLEDGEABLE - CARING"
Verified Burial & Memorial Service Customer
June 2019
"THE STAFF WENT ABOVE AND BEYOND THEIR CALL OF DUTY. TWO MONTHS AFTER THE FUNERAL SOMEONE FROM THE STAFF CONTINUES TO CHECK TO SEE THAT ALL NEEDS HAVE BEEN MET. VERY COURTEOUS THROUGHOUT STAFF."
Verified Burial & Memorial Service Customer
May 2019
"THE ENTIRE STAFF WAS AT MY NEEDS. OUTSTANDING STAFF."
Verified Burial & Memorial Service Customer
May 2019
"THE SERVICES AND COMPASSION EASED THE SITUATION"
Verified Burial & Memorial Service Customer
May 2019
"WANT TO THANK EVERYONE INVOLED THEY WERE VERY HELPFUL AND ANSWERED ANY QUESTIONS WE HAD AND WAS A VERY HELPFUL STAFF TO HELPED AND ANSWERED ALL. WE HAD THANK YOU VERY MUCH"
Verified Burial & Memorial Service Customer
April 2019
"WE COULD NOT ASK FOR BETTER SERVICE DURING THIS GRIEVING TIME OR PROFESSIONALISM THAN OUR FAMILY RECEIVED. I WOULD RECOMMEND THIS FUNERAL HOME AND KIND STAFF TO ANYONE."
Verified Burial & Memorial Service Customer
April 2019
"OUR LOVED ONE WAS SHOWN BEAUTIFULLY AND THE FAMILY WAS RESPECTED AND CARED FOR THROUGHOUT THE PROCESS."
Verified Burial & Memorial Service Customer
February 2019
"EVERYTHING WAS HANDLED FINE. THE CATERING AFTERWARDS WAS EXCEPTIONAL."
Verified Burial & Memorial Service Customer
January 2019
"FUNERAL DIRECTOR WAS VERY HELPFUL. TOOK HIS TIME WITH US!"
Verified Burial & Memorial Service Customer
December 2018
"MY SITUATION WAS DIFFERENT AS I WAS ONLY THE GIRLFRIEND OF 19 YEARS BUT WITH THE FUNERAL HOMES HELP COMMUNICATING WITH HIS FAMILY THEY MADE IT VERY COMPASSIONATE AND SPECIAL FOR ME. THEY ALWAYS WENT ABOVE AND BEYOND TO HELP & EXPLAIN EVERYTHING. IF I WAS STAYING HERE WOULD USE AGAIN."
Verified Burial & Memorial Service Customer
December 2018
"MY HUSBAND PASSED AWAY 5 WEEKS BEFORE MY SON. I USED AND HER FUNERAL HOME BECAUSE HIS FAMILY INSISTED. THAT EXPERIENCE WAS HORRIBLE. OUR SO MADE MY EXPERIENCE FOR MY SON THE EASIEST, MOST EMPATHETIC AND LEFT WITH POSITIVE MEOMRY OF THE SERVICE"
Verified Burial & Memorial Service Customer
November 2018
"YOU NEED TO UPDATE YOUR PICTURES RELIGIOUS THE PRAYER CARD. THE ONCE YOU HAVE ARE OLD."
Verified Burial & Memorial Service Customer
November 2018
"STAFF WAS GREAT"
Verified Burial & Memorial Service Customer
June 2018
"THE WHOLE STAFF WAS EXCELLENT, PROFESSIONAL, TOOK THEIR TIME WITH US AND VERY COMPASSIONATE."
Verified Burial & Memorial Service Customer
April 2018
"WE WAS VERY PLEASE."
Verified Burial & Memorial Service Customer
March 2018
"I WOULD NOT WANT ANY OTHER FACILITY TO HELP WITH THE PROCESS. I HAVE NEVER MET SUCH KIND PEOPLE WITH HUGE HEARTS."
Verified Burial & Memorial Service Customer
March 2018
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