Verified Customer Reviews
"Bob was patient and helpful during the most sleep deprived, saddest week of my life. I am very grateful."
Verified Burial & Memorial Service Customer
June 2021
"Efficient, personal, and very prompt on providing us with information and details."
Verified Burial & Memorial Service Customer
May 2021
"The professionalism, services and expertise we felt with Bateman Carroll Funeral Home was a godsend in our time of need. Every detail of the process was explained with loving care and genuine concern for our well being."
Verified Burial & Memorial Service Customer
May 2021
"The entire staff was very compassionate. Their guidance is outstanding."
Verified Burial & Memorial Service Customer
May 2021
"Daniel Silva was very helpful for us."
Verified Burial & Memorial Service Customer
April 2021
"Kim and I would recommend them."
Verified Burial & Memorial Service Customer
March 2021
"Our experience was perfect in every way. Everyone was exceptionally caring, friendly, compassionate, sincere and attentive at all times. All wonderful people and great professionals."
Verified Burial & Memorial Service Customer
March 2021
"Bob and staff were always amenable to my requests in a professional and timely manner"
Verified Burial & Memorial Service Customer
March 2021
"Every one was friendly and caring to what my family was going through"
Verified Burial & Memorial Service Customer
February 2021
"Great job"
Verified Burial & Memorial Service Customer
January 2021
"I would be willing to share the above comments."
Verified Burial & Memorial Service Customer
January 2021
"I would 100% recommend it"
Verified Burial & Memorial Service Customer
December 2020
"This is the best place! We were unable to go to church, but were able to get a priest for the service through Bateman."
Verified Burial & Memorial Service Customer
December 2020
"During an emotional time, we never felt pressure applied to over spend to honor our Loved One........all choices given with no pressure!"
Verified Burial & Memorial Service Customer
November 2020
"Excellent and professional and nice person"
Verified Burial & Memorial Service Customer
November 2020
"Dan Silva made our experience very easy, in a very stressful and hard time. We as a family felt as if we were the most important and only family there. All of our questions were answered promptly, whether it was in person, a phone call, or email. Bateman Carroll is very professional, caring, and sympathetic."
Verified Burial & Memorial Service Customer
October 2020
"Jim went above and beyond. He made sure everything was perfect from start to finish."
Verified Burial & Memorial Service Customer
October 2020
"Dignity Memorial was very professional, caring and prompt. Especially appreciated the communication about the overall detail planning stage and execution of the plan when service was required."
Verified Burial & Memorial Service Customer
September 2020
"I wish to compliment Bateman-Carroll and Dignity for their professionalism and concern during our time of grief and need for assistance in the burial of our beloved. Dan Silva went out of his way a number of times, including working after hours and weekends, to assist us during this sad time. He made certain everyone participating in the process understood the options, what was expected of us, when and how things would happen and what would come next including how to contact agencies and how to deal with necessary actions we needed to take during and after the burial process. The staff made it as easy as possible for us, even though COVID 19 restrictions made funerals and burials more difficult."
Verified Burial & Memorial Service Customer
September 2020
"The sincerity and genuine care for the loss of a loved one. Very transparent on everything and the details to making sure we did not miss anything in the process. Especially in a difficult time. Truly remarkable people ,I will continue to be a loyal customer. Thank you Daniel Silva and staff."
Verified Burial & Memorial Service Customer
August 2020
"Daniel Silva is the man to go to."
Verified Burial & Memorial Service Customer
August 2020
"I was amazed at how great all the staff treated my family and how they made everything be super smooth as this is the first funeral we have had to arrange. I have so much gratitude towards Jim, Robert and the rest of the staff. My fathers funeral involved a lot of Mexican traditional aspects and they made all of those things possible. Thank you so much for everything you guys did for us!"
Verified Burial & Memorial Service Customer
August 2020
"During this very difficult time for me, the people at Bateman Carroll Funeral Home were so helpful and kind. I never felt any pressure, but just felt that they were going out of their way to help me make the arrangements as smoothly as possible."
Verified Burial & Memorial Service Customer
August 2020
"Dealing with loss of family is difficult enough. With that being said, Bateman's treated us as if we were a part of their family. Thank you so much !!!"
Verified Burial & Memorial Service Customer
July 2020
"Professional and friendly Director and staff"
Verified Burial & Memorial Service Customer
July 2020
"Connie had lost so much weight and they made her look so beautiful with her hair and makeup. I was thrilled when I saw her."
Verified Burial & Memorial Service Customer
June 2020
"My father was cremated and then given a military burial at Willamette National Cemetery. The staff at Bateman Carroll Funeral Home did the hard work making his interment effortless for my family, which removed much stress of this event. Everyone on staff is professional, patient, and respectful. I am forever grateful for their knowledge and kindness."
Verified Burial & Memorial Service Customer
June 2020
"The love, care, and compassion given cannot be beat. The professionalism too. The experience was unbelievably beyond my expectations from the pick up of my loved one through the burial and everything in between (arrangements, logistics, viewing and so on). Thank you Dan and Team!"
Verified Burial & Memorial Service Customer
June 2020
"The funeral director understood my family's culture well and he was able to accommodated all our needs for the funeral service. We felt welcomed and provided for by the funeral director and the staffs there at funeral home. Thanks to all the staffs at Bateman Carroll Funeral Home."
Verified Burial & Memorial Service Customer
June 2020
"Bateman staff was compassionate and kind during a very difficult time after mom's passing and in the time of covid. Everyone was very respectful and helpful without being intrusive and respecting our privacy. I recommend them highly."
Verified Burial & Memorial Service Customer
April 2020
"I chose Bateman's because it is part of my community. I received genuine, heartfelt compassion from our funeral director. He went above my expectations. Thank you Bob!"
Verified Burial & Memorial Service Customer
April 2020
"The Covid virus interrupted the normal plans. There were last minute calls and need for additions to obituaries. Bob helped with the brain storming solutions to the unusual situations. Such as finding someone to video tape the funeral with order for only 25 group gatherings. Flexibility to each new challenge of the time was very much appreciated"
Verified Burial & Memorial Service Customer
March 2020
"Wonderful, wonderful services provided in our time of need. We were not left needing or wanting a thing. The care and detail that was provided to make our service very personalized was incredible! The service was beautiful, the catering for the reception was the best we've had and overall honored our lost loved one more than we could have imagined! All staff was attentive and sharp. Very quick response time, and we always felt like everything was organized and planned so well. Made the whole process easy, during a time when things are not. Thank you!!!!"
Verified Burial & Memorial Service Customer
March 2020
"In the worst of circumstances, you guys were the best."
Verified Burial & Memorial Service Customer
February 2020
"I meant to do an online slide show but I was too tired and I could not pay more ..."
Verified Burial & Memorial Service Customer
February 2020
"I came to Bateman Carroll because I've had several positive experiences with Bob. He is always professional ,kind and thorough. He also always goes above and beyond to make sure that my family is happy in the situation we are in. He is the reason that I came to Bateman Carroll again. He always makes the experience easy on the family."
Verified Burial & Memorial Service Customer
February 2020
"I just wanted a simple cremation without an urn with services and disbursement to be held later at different location. I made this clear at the start yet I had to sit thru the entire presentation of services provided, selection of urns etc. I had pressing business and did not have time for all that."
Verified Burial & Memorial Service Customer
January 2020
"Great service ! Great staff ! Compassionate and caring!"
Verified Burial & Memorial Service Customer
January 2020
"I highly recommend Bateman Carroll. Daniel was excellent to work with and made a difficult time for us bearable."
Verified Burial & Memorial Service Customer
December 2019
"Overall, family came before staff. They always made themselves available for your needs. I would highly recommend no matter how big or how small the issue."
Verified Burial & Memorial Service Customer
October 2019
"Dan went above and beyond to make sure our needs were met. You have so many things that you need to take care of and he stayed past closing to assist us. He even came in on his day off to make sure everything was going smoothly or if we needed his help."
Verified Burial & Memorial Service Customer
September 2019
"they did more than any of his family members with concern and compassion they had their hands out to help not to take"
Verified Burial & Memorial Service Customer
September 2019
"By will be a huge help to you, just ask."
Verified Burial & Memorial Service Customer
September 2019
"Stuff was very friendly and nice understanding and listening to our needs."
Verified Burial & Memorial Service Customer
September 2019
"Staff provided a high degree of empathy and service. We were new at planning a funeral and were given all the time needed to ask questions including by email. The staff also worked remotely with our minister who traveled to another state to conduct the services."
Verified Burial & Memorial Service Customer
August 2019
"I encountered a very professional, sympathetic, respectful, experience, at every visit from each person at Bateman. I felt my loved one was treated with the most dignity. Their attention to detail is exceptional. I have used their services for family members for over 30 years."
Verified Burial & Memorial Service Customer
August 2019
"My husband passed away in July 2019. I chose Bateman Carroll Funeral Home for my husband's service. They handled everything flawlessly from the viewing, celebration of life and reception. My husband was a big Disney fan and had a collection of Mickey Mouse and Minnie Mouse stuffed animals. Me and my family placed Mickey and Minnie all over in the reception room. We had an ice cream Sundae bar at the reception, which was enjoyed by all. All the staff were respectful and compassionate. I highly recommend them for your loved ones service."
Verified Burial & Memorial Service Customer
August 2019
"BATEMANS DID A WONDERFUL JOB FROM START TO FINISH. ONLY PROBLEM WAS WILLAMETT MILITARY CEMETERY HAD WRONG INFO LISTED - NOT BATOMANS ERROR"
Verified Burial & Memorial Service Customer
July 2019
"EVERYONE I WORKED WITH WAS EXTREMELY KIND & HELPFUL. THANK YOU VERY MUCH"
Verified Burial & Memorial Service Customer
May 2019
"KNOWING MY MOTHER WAS GOING TO DIE, BUT I WAS NOT READY - ALL OF YOUR STAFF SHOWED EXTREME COMPASSION AND RESPECT - EVEN THE TRANSPORTERS FROM MY HOME - SHOWED EXTREME COMPASSION AND DIGNITY - I KNEW I CHOSE THE RIGHT FUNERAL HOME."
Verified Burial & Memorial Service Customer
April 2019
"VERY HELPFUL STAFF"
Verified Burial & Memorial Service Customer
January 2019
"MY DAUGHTER & I KNEW WHAT TYPE OF SERVICES WE WANTED. IT WAS A COLLABORATIVE AGREEMENT & GUIDANCE BY STAFF WAS GREAT. RESULTS WERE EXCELLANT."
Verified Burial & Memorial Service Customer
November 2018
"PACKAGE OPTIONS DO NOT ALLOW THE FAMILY TO SAVE MONEY AS THE DECEASED WANTED."
Verified Burial & Memorial Service Customer
October 2018
"I AM VERY MUCH HAPPY WITH YOUR SERVICES."
Verified Burial & Memorial Service Customer
August 2018
"EXCELLENT SERVICE PROVIDED. ONE SMALL PROBLEM WITH DEATH CERTIFICATE WAS CORRECTED IMMEDIATELY."
Verified Burial & Memorial Service Customer
June 2018
"YOUR STAFF WERE VERY COMFORTING TO ALL OF US."
Verified Burial & Memorial Service Customer
June 2018
"AT SUCH A SENSITIVE TIME. STAFF WAS SO VERY CARING AND KIND- I FELT LIKE THEY WERE FAMILY. THANK YOU SO MUCH"
Verified Burial & Memorial Service Customer
April 2018
"FUNERAL HOME, FUNERAL DIRECTOR & OTHER STAFF MADE THIS VERY DIFFICULT TIME EASIER FOR MY FAMILY. THEY HAVE BEEN VERY HELPFUL."
Verified Burial & Memorial Service Customer
April 2018
"OUR SITUATION WAS UNIQUE AT LEAST TO US. STAFF WAS VERY HELPFULL AND KIND. THIS IS VERY HELPFUL TOO YOU."
Verified Burial & Memorial Service Customer
April 2018
"MYSELF AND MY MOTHER THE DECEASED HAD PREARRANGED OUR FUNERALS YEARS BEFORE AND THE STAFF AT THAT TIME AND THE STAFF AT THIS TIME WERE VERY HELPFUL AND MADE ALL PHASES OF THE ARRANGEMENTS CLEAR AND UNSTRESSFUL."
Verified Burial & Memorial Service Customer
March 2018
"BATEMANS STAFF MADE A DIFFICULT TIME A POSITIVE EXPERIENCE FOR OUR FAMILY. WONDERFUL TO HAVE THEM MANAGE OUR NEEDS WITH COMPASSION AND PROFESSIONALISM"
Verified Burial & Memorial Service Customer
March 2018
"WE WERE VERY PLEASED WITH EVERYTHING BATEMANS DID & HELPED US WITH. THEY WERE VERY KIND ALSO."
Verified Burial & Memorial Service Customer
March 2018