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About

Since 1954, Cresmount Funeral Home – Fennell Chapel has provided obituary, funeral and cremation services to the Hamilton community. Though our funeral home has evolved with the changing needs of our neighbours, our commitment to the families we serve has remained unchanged.

A modern funeral home

Our handsome brick funeral home on Fennell Avenue East has a warm and friendly atmosphere, a large chapel with flexible seating and multiple visitation rooms. Our on-site reception centre, complete with catering, is a lovely spot for a gathering before or after a funeral or memorial. Up-to-date technical capabilities allow us to provide a modern, multimedia funeral experience, if that's what you desire. Facilities are fully accessible to the disabled, and we have plenty of on-site parking. In fact, it is our goal to meet every wish.

Personalized funeral and memorial services

Chapel at Cresmount Funeral Home - Fennell ChapelThe experienced staff at Cresmount Funeral Home – Fennell Chapel offers compassionate care and dignified service that exceeds expectations. We know losing a loved one is hard, and we're here to guide you through planning a funeral or memorial every step of the way. We offer everything from a cremation with a traditional church funeral and cemetery services to a modern celebration of life with live music and a send-off that captures the personality of yourself or your loved one. From finding her favourite flowers to ordering fishing lures as mementos for his memorial, we handle every detail. The celebration of a lifetime begins here. But our caring service does not end after the funeral. We provide a 24-hour Compassion Helpline® for our customers as long as it's needed. Please contact us if you need help right away or want additional information about our funeral or cremation services.

History

In 1954, Hamilton funeral director Murray Cooke saw a need for a funeral home on Hamilton Mountain. That's when he opened Cresmount Funeral Home along with an ambulance service. In 1974, Murray retired and sold his funeral home to William Markey. In 1976, a large chapel was added to the funeral home. When William died in 1978, his wife Mary and son Chris kept the funeral home going. Mary and Chris renovated in 1988, and we opened the Cresmount Family Centre in 1994 to hold post-funeral receptions.

Cresmount Funeral Home grows

In 1997, Cresmount expanded to a second location, Cresmount Funeral Home – Upper James Chapel, on Upper James Street. A man named Judge Loblaw built the building that housed the Upper James Chapel when Upper James Street was still a mud road. During the 1950s, W.A. Thorpe, a man from Brantford, purchased the property and operated it as Thorpe Brothers Funeral Home. W.A.'s brother, Ernie, was its funeral director. The brothers sold the building in the early 1980s to Royal Trust Estate. A few years later, an economic downturn forced Royal Trust to close the building, and it was boarded up for 2 years.

A funeral home revival

Service room at Cresmount Funeral Home - Fennell ChapelTed Powell, who was involved with the construction business, and funeral director Wes Key bought the building. They added a chapel and atrium and converted the garage to a visitation room. They held the business from 1985 until 1987, when Dodsworth and Brown Funeral Home bought the building, changed the business name to Mount Hamilton Chapel of Dodsworth and Brown, and ran it as such until 1991. At that time, Ted and Wes bought it back and changed the name again, to Swackhamer, Truscott-Brown and Dwyer.In 1997, Swackhamer, Truscott-Brown and Dwyer became Cresmount Funeral Home – Upper James Chapel and the Cresmount Family Centre was moved there.

By 2016, it became clear that Upper James Street was no longer the right environment for a funeral home. The decision was made to close this location and partner with its sister firm, Cresmount Funeral Home - Fennell Chapel. Renovations began again at Cresmount Funeral Home - Fennell Chapel to include a beautiful 2nd-floor reception facility. As a member of the Dignity Memorial® network of providers, we offer you a personalized, local experience and the strength and stability of a well-established, North-American organization.

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Amenities

Location

Cremation

Service

Religious & Cultural

Other

100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully.

Learn about our Dignity Difference benefits.

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Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"Very professional and personable with the family. Wonderful individuals to meet with and talk to. Thank you to the entire team!"

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

January 2021

"Due to Covid we did not have any service or anything which is why I answered some questions the way I did. As well my mom had preplanned and prepaid for her arrangements. The people I dealt with, Jessica and Kelley, were very kind and professional and we were happy with our experience. I said we would not use this funeral home in the future simply because we do not live in Hamilton."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

January 2021

"Despite current Covid restrictions, I was very pleased with the services that Cresmount funeral home staff provided to my loved one and my family. The staff went above and beyond to make sure all our needs were met. Cresmount funeral home made a very difficult time as stress-free as possible. Thank you."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

January 2021

"Phil and the team at Cresmount provided for our every need. We were not sure about how to make arrangements for our son's funeral and burial but Phil made sure everything was taken care of and was a step ahead in every aspect."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

December 2020

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