Verified Customer Reviews
"From start to finish, the service provided was first class. The entire staff exceeded our expectations!"
Verified Burial & Memorial Service Customer
January 2021
"The best funeral home . The best staff. They made things simple ,and with kindness, and Love."
Verified Burial & Memorial Service Customer
January 2021
"A high quality service and professionalism from your employees"
Verified Burial & Memorial Service Customer
January 2021
"Violeta and her team provided exceptional and very prompt service during this difficult time. We requested for the viewing to be done as soon as possible after my mother in law passed away and she made it happen. Thank you for accommodating us. In addition, Ramon which was the gentleman that was overseeing the viewing was also very helpful and kind. We are very grateful and content with how the service went, and the memory book and the website I provided was also very detailed and thoughtful."
Verified Burial & Memorial Service Customer
December 2020
"I would recommend your services in a heart beat. Even during covid-19 times, you made the unbearable bearable."
Verified Customer
December 2020
"I felt confident about everything related to funeral services, good service, good attention, everything offered was fulfilled. Thank you for your excellent attention."
Verified Burial & Memorial Service Customer
October 2020
"Our family has been using Caballero Rivero for several of our family members, even going back to Cuba."
Verified Burial & Memorial Service Customer
October 2020
"It was a great pleasure to have Tiffany Dabney as my Funeral Director! She was professional, efficient and very kind. Because of her what is usually a sad and difficult process into a pleasant and joyous occasion."
Verified Burial & Memorial Service Customer
September 2020
"At caballero Rivero families loved and supported all the time."
Verified Burial & Memorial Service Customer
September 2020
"From the first Friendly phone call to the Warm goodbye, our experience with Caballero Rivero Hialeah was excellent. All of the staff we interacted with were courteous, kind, and helpful. The planning process was smooth and effortless. The Building was nicely decorated, well kept, and very clean. Many friends and family commented that it was the nicest funeral home they have visited. We are grateful to Caballero Rivera For making a difficult situation as easy as possible. A huge thank you to the entire staff. Thank you, The Saad Family"
Verified Burial & Memorial Service Customer
September 2020
"I believe Caballero Funeral Home is the finest company that will make departing from your loved ones an easier experience."
Verified Burial & Memorial Service Customer
August 2020
"All staff was extremely empathetic and professional. They made the experience hassle free which is necessary when loss is experienced."
Verified Burial & Memorial Service Customer
August 2020
"What kind of a private family so I prefer that it it will be Sherwood that the employees and the staff thank you very much"
Verified Burial & Memorial Service Customer
August 2020
"Excellent"
Verified Burial & Memorial Service Customer
July 2020
"Sent a letter expressing my experience and gratitude"
Verified Burial & Memorial Service Customer
June 2020
"Nelsy was very sweet, reliable, careful with words, and overall not forceful in the service but as a welcome home to take care of our mom during these hard times and that's what we valued the most. The funeral home and Nelsy were as professional as can be during this crazy time."
Verified Burial & Memorial Service Customer
May 2020
"I would like to express my deepest appreciation to all the staff at Caballero RIvero for their compassion and professionalism during my family's time of grief."
Verified Burial & Memorial Service Customer
May 2020
"We really appreciate your excellent service at all times throughout the process. Your professionalism, sympathy, and kindness to our family are greatly appreciated. Thank you for all your support at this difficult time."
Verified Burial & Memorial Service Customer
May 2020
"The director Violeta and her entire staff were extremely professional and very caring and accommodating. Thank you for making a hard experience a very transparent experience which allowed for Us to grievance Without the stress of the Corona virus pandemic which has totally Made our life and funeral services different from what we are a custom. Thank you for your kindness."
Verified Burial & Memorial Service Customer
April 2020
"I would recommend Caballero Rivero of Hialeah to my friends and family."
Verified Burial & Memorial Service Customer
April 2020
"Very nice staff. Everything was taken care of in a timely manner, Very comfortable Make sure everything is included. Flowers on coffin were extra at last minute Make sure open/close is included in price. Fortunately my father's was. Only thing I was disappointed in that you can't bring in your own food. Way overpriced food packages."
Verified Burial & Memorial Service Customer
March 2020
"Excelente service , at this deficits moments"
Verified Burial & Memorial Service Customer
February 2020
"Thank you Nelsy , Violeta and the team at CRH. The way you handle this case was exceptional."
Verified Burial & Memorial Service Customer
January 2020
"I and my family felt absolutely cared for throughout the process. There was no pressure and only support. They are genuinely nice, kind, and helpful. I can't say enough about them."
Verified Burial & Memorial Service Customer
January 2020
"Very friendly atmosphere,very considerate of making the whole experience exactly as you would expect and beyond."
Verified Burial & Memorial Service Customer
December 2019
"The empathy, respect, and compassion the funeral director Nelsy Gonzalez showed our family made this extremely difficult time feel manageable and impermanent—as healing would follow all our grieving. Nelsy guided mom and I through the prearrangement for her passing in a way that it felt as a natural rite of passage. We felt comfortable, and cared for and my mom's wishes respected after mom had passed. Nelsy made sure that we understood the process and never rushed us. Thank you, Nelsy for your humanity and compassion."
Verified Burial & Memorial Service Customer
December 2019
"Family member had prearranged services. This makes process so much easier. Highly recommend this to any family."
Verified Burial & Memorial Service Customer
November 2019
"I would definitely use your services again, for your honesty and dignity."
Verified Burial & Memorial Service Customer
November 2019
"The person who took care of us lady forgot her name but she was outstanding"
Verified Burial & Memorial Service Customer
October 2019
"Love everyone their they were very polite. The place was kept very clean."
Verified Burial & Memorial Service Customer
October 2019
"Nelsy and the staff was very professional and compassionate towards me and my family. The Funeral Home was clean, organized and ready to receive visitors from the moment we arrived. As sad as an experience this is to go through, the CR Funeral Home family made it easier for everyone in attendance. I recommend them."
Verified Burial & Memorial Service Customer
September 2019
"the most valuable was the generosity and affection with which we were treated. Also that all our questions and doubts were clarified. It is a very difficult time for everyone in the family and to realize that they understood our pain was of the utmost importance. I thank everyone for their kindness and courtesy. Especially to Jennifer Moncayo for all her help, cooperation and absolute support. We are very grateful. Thank you"
Verified Burial & Memorial Service Customer
September 2019
"I recommend it to everyone who needs it."
Verified Burial & Memorial Service Customer
September 2019
"The funeral director and staff were extremely kind and helping make our experience the best possible. We are very grateful for their professionalism and respect to our loved one."
Verified Burial & Memorial Service Customer
September 2019
"This is a very dedicated and professional staff, that will not only help you to go through every step of the way, but they do sympathize with love, care and always no matter what time they will always are there for you, looking for options, taking the time to explain everything, making sure if everything is up to our expectation and it is unbelievable the true compassion they share with us.. you can feel it, you can see it and that's what matter the most"
Verified Burial & Memorial Service Customer
August 2019
"The entire experience, though devastating as it was, was valuable. Bryan Zamora was excellent. He was compassionate, attentive, professional and mindful of every detail. He was our Funeral Director for both of our parents that expired 20 months from one another...and he helped us navigate all the difficult decisions with grace and patience. He is an amazing person and valuable associate to your organization."
Verified Burial & Memorial Service Customer
August 2019
"I found working with Caballero Rivero and specifically Nelsy and her team in Hialeah to be very easy. She was very professional and compassionate. Helpful with every last detail including keeping costs within budget. I highly recommend."
Verified Burial & Memorial Service Customer
August 2019
"SERVICE WAS GREAT. NO COMPLAINT."
Verified Burial & Memorial Service Customer
July 2019
"#17 - AS A LAW ENFORCEMENT OFFICER, I HAVE TOLD MORE THAN A SPECIFIED. EXTREMLY SATISFIED WITH ALL STAFF & SERVICES. GOD BLESS ALL."
Verified Burial & Memorial Service Customer
March 2019
"AWESOME EXPERIENCE HIGHLY RECOMMENDED"
Verified Burial & Memorial Service Customer
January 2019
"THE FUNERAL DIRECTOR AT THE CARBALLERO LOCATED ON OKEECHOBEE IS EXCELLENT. SHE WAS VERY ACCOMMODATING WITH A VERY DELICATE AND PERSONAL SITUATION. THANK YOU FOR THAT, WHICH MADE ME FEEL AT EASE AT THIS DIFFICULT TIME."
Verified Burial & Memorial Service Customer
December 2018
"THE LOCATION OF THE CEMENTERY IS TO FAR FROM MY ADDRESS. MY HUSBAND AND I DO HAVE CEMENTERY PREARRANGEMENTS W/ YOU."
Verified Burial & Memorial Service Customer
October 2018
"EXCELLENT SERVICE"
Verified Burial & Memorial Service Customer
September 2018
"EXCELLENT EXPERIENCE AND EXCEPTIONAL TREATMENT"
Verified Burial & Memorial Service Customer
May 2018
"VERY PLEASED WITH THE SERVICE."
Verified Burial & Memorial Service Customer
May 2018
"WE HAD PRE-ARRANGED ALL THIS. FOR MORE THAN 10 YRS."
Verified Burial & Memorial Service Customer
March 2018
"VERY GOOD EXPERIENCE, AS WE EXPECTED THANK YOU"
Verified Burial & Memorial Service Customer
February 2018