Front exterior building at Gross Funeral Home photos icon

Highlights

Plan ahead and save

Pre-planning lets you pay today's prices for future services. Learn more about the benefits from an expert.

ACT NOW

About

For nearly 150 years, Gross Funeral Home has served Hot Springs families with the finest in funeral and cremation services. Although the names and faces have changed over the decades, 1 thing has not: We are people to depend on.

Serving our evolving Hot Springs community

Entrance at Gross Funeral HomeSince James B. McCaffrey opened an undertakers' business in downtown Hot Springs in April 1874, the community has trusted Gross Funeral Home to provide their loved ones with compassionate care, dignity and respect. Of course, our business has grown, and though we uphold a legacy of excellence, we have evolved our funeral options to serve modern families.

Located in a large Colonial-style home on Wright Street, our facilities are among the finest in the area. With new furniture throughout the funeral home, a newly added coffee bar in the arrangement suite and more, we offer an abundance of comfortable, flexible spaces to best suit your needs and wishes. Our recently remodeled chapel is spacious, versatile and features the latest audio-visual technology. Equipped with chair seating for up to 300 guests, the chapel can be configured to your preference, including a reception-style arrangement with tables and chairs. We provide catering and beverage services, should you wish to host your friends and family for coffee and tea, wine and cheese, or even lunch or dinner. We will do our best to honor any request and are happy to arrange these details on your behalf.

Funerals that celebrate life

Reception room at Gross Funeral HomeOur mission at Gross Funeral Home is to celebrate life. We want your experience at our funeral home to be more than a time of quiet sadness. We want to help you paint a picture of your loved one and then share it with your family and friends through a perfect, personalized service. And because we know that a funeral is a time of healing and that all families heal differently, our funeral directors are trained to listen to you and come up with the right ideas for your loved one's exact story.

Whether your loved one deserves a parade instead of a traditional funeral procession, a concert rather than a memorial service, or we need to take this celebration of life outdoors to a favorite fishing spot, we can help you do it. We don’t all share the same passions and gifts, and that is what makes each of us unique and beautiful. Let our team create an event that truly reflects a life.

On-site crematory

As an enhanced convenience to the families we serve, an on-site crematory was added to our funeral home facility in June 2019. Now offering the newest and most modern crematory in Garland County, we are proud to provide full-service cremation options, ensuring your loved one never leaves our care. A new cremation suite is also available for those interested in a viewing in advance of cremation or a witness cremation.

We're here for you

As a member of the Dignity Memorial® network, Gross Funeral Home gives you not only the warm, familiar attention you expect from a locally operated business but also the value you deserve by way of the largest network of funeral, burial, cremation and cemetery service providers in North America.

Please contact us if you need help right away or want additional information about services. We're available day and night.

History

Signage at Gross Funeral HomeJames B. McCaffrey opened an undertakers' business in downtown Hot Springs on April 18, 1874. That business eventually became Gross Funeral Home and still serves the community today.

James originally located his firm on the ground floor of the Dodge and Osborne Building on Fourth Street in Little Rock, but there were already several other undertaking companies in that city, so James moved his to Hot Springs, where there were no others. In 1882, James took on A.S. "Gus" Buchanan as a partner and changed the name of firm to McCaffrey and Buchanan, Undertakers. Buchanan left James to open his own funeral home, and James hired Bernard "Billy" Gross, forming McCaffrey and Gross, Undertakers.

Billy Gross takes over

James died at age 55. Billy took over, renaming the firm B. Gross, Embalmer & Undertaker. Billy became a well-respected business and civic leader: He was elected second president of the Arkansas Funeral Directors Association, which was founded in 1900. Billy represented Arkansas at many National Funeral Directors Association meetings, and he always returned home with new ideas.

One of those new ideas was ambulance service. Many undertakers in the United States started ambulance services as sideline businesses around the turn of the century. Billy changed the name of his firm to B. Gross, Undertaker, Embalmer and Prompt Ambulance Service. His first ambulance was drawn by a white horse.

The Brenners join up

Front exterior building at Gross Funeral HomeBilly hired 30-year-old George H. Brenner Sr. as a part-time embalmer. A man who never met a stranger, George soon became a full-time employee and in 1910 purchased one-third interest in the firm. When Billy developed health problems, George and his wife, Kathleen, took on management responsibilities.

Billy died in 1919 at the age of 64. The newspaper reported that his funeral was one of the largest in the history of Hot Springs. The Brenners purchased full ownership of the firm and changed name to Gross Undertaking Company and then Gross Mortuary. In 1921, Kathleen became the first woman to become a licensed embalmer in Arkansas. Gross Mortuary was incorporated in 1959. By then George and Kathleen's sons were running the funeral home; George H. Brenner Jr. was president.

The Leggett family acquires the funeral home

In 1971, the Brenners sold their business to the Leggett family of Little Rock, and that's when the name became Gross Funeral Home. Notably, Gross Funeral Home handled the 1994 funeral of Virginia Clinton Kelly, mother of President Bill Clinton. In 2013, Gross Funeral Home became a member of the Dignity Memorial® network of funeral, burial, cremation and cemetery service providers.

Amenities

Location

Cremation

Service

Other Languages Spoken

Other

100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully.

Learn about our Dignity Difference benefits.

Find nearby cemetery & cremation property

Browse cemetery and cremation property near you so you can compare your options and determine the best fit for your family.

FIND A CEMETERY

Recent Obituaries

See All Obituaries

When new obituaries are added, receive a notification by email or phone.

Receive notifications

Limited-time savings

Pre-plan today to protect the people you love and receive up to 15% off prepaid cemetery and cremation property. Act today.

VIEW OFFER DETAILS

Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Bouquet of flowers on a cemetery 

Remember the one you love

Honor the memory of your loved one with cemetery flower placement. You choose the flowers. You choose the months. We do the rest.

Learn More
Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Bouquet of flowers on a cemetery

Remember the one you love

Honor the memory of your loved one with cemetery flower placement. You choose the flowers. You choose the months. We do the rest.

Learn More

Express your sympathy with flowers & gifts

View arrangements
Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Vintage photos scattered

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our other locations.

VIEW OBITUARIES
Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Vintage photos scattered

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our Washelli locations.

VIEW OBITUARIES

Financial assistance when you need it most.

Applying for CareCredit is fast and easy, and you'll receive an immediate credit decision.

ACT NOW
A beautiful bouquet of flowers

Express your sympathy with flowers & gifts

 1-800-Flowers

View Arrangements
Bouquet of flowers on a cemetery

Remember the one you love

Honor the memory of your loved one with cemetery flower placement. You choose the flowers. You choose the months. We do the rest.

Learn More
Vintage photos scattered

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our other locations.

VIEW OBITUARIES

Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"They put you at ease here and will help out with anything if you needed any. Very compassionate. Robin is such a sweet gal too."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

February 2021

"My parents have always used Gross Funeral home, they have always went above and beyond to help the Families deal with the grieving the best they can. They listened, and did what I ask. Thank you for your kindness, and generosity, you offered me and my Family."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

October 2020

"The highest praise I can offer is that, after interacting with several directors and staff, dating back to my father's death in the late eighties and as recently as August/September after my mother's death, I am comforted knowing my grieving family will experience the same comforting guidance and respect when my body dies."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

September 2020

"Exceptional service."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

September 2020

View More Reviews

Other Resources

Scenic walkway with flowers, green grass and trees.

CHECKLIST

What to do when someone dies

learn more
Chapel at Geo. H. Lewis & Sons Funeral Directors

COSTS

How much does an average funeral cost?

Learn more
A sunlit road in a cemetery with private estates, bushes and flowers.

CEMETERY, CREMATION

Choosing cremation or traditional burial

LEARN MORE
Grandmother and granddaughter sitting on a bench at Pacific View

JEWISH

Advance funeral planning as a Mitzvah

LEARN MORE
A couple pre-plans on a tablet at a funeral home.

PREPAID PLANS

How to pay for a funeral in installments

LEARN MORE
Pathway through a cremation garden in a cemetery with niches, boulders and benches.

CEMETERY, CREMATION

Cemetery options for cremation

LEARN MORE
Stones sit on top of a Jewish headstone

JEWISH

Yahrzeit observance

LEARN MORE