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About

At First Memorial Funeral Services, we have been serving the wonderful people of Kelowna during their times of need. Our Kelowna funeral home team creates touching funeral and memorial services that honour each life. We're here to support loved ones through emotionally difficult times and find ways to pay tribute in a meaningful way. 

A Kelowna funeral home with a heart

Lobby at First Memorial Funeral ServicesThe Kelowna branch of First Memorial Funeral Services is located at 1211 Sutherland Avenue. We opened in January 1983 with the goal of helping people with a professional and compassionate approach. Over the years, we've made many significant changes over the years as we continue to adapt and meet the needs of the Okanagan Valley community.

Beautiful chapel area

In 1993, we renovated the chapel area to create level-entry access and to expand our seating capacity. This allows us to better accommodate larger gatherings. Now, the chapel can comfortably seat 110 guests with room for overflow seating as necessary.

Reception space for family and friends

The addition of a fully serviced reception facility gives us the ability to better continue to offer unique and customized ways to celebrate our families love ones. We are able to provide high end catering options as well as coffee and tea services. We believe our associates can help create the perfect tribute for your family.

More modernization updates

Most recently, the front of our building was completely removed allowing us to construct a very modern and beautiful building. We also updated all of our flooring. Today, First Memorial Funeral Services in Kelowna is truly a full-service funeral home, able to meet the diverse needs of families in our community.

Come by for a tour

At First Memorial Funeral Services, we're here to support you and your family with guidance and compassion. If you'd like to get more information or get a tour of our funeral home, please reach out and we'll be happy to answer all your questions.

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Amenities

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100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully.

Learn about our Dignity Difference benefits.

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Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"I would and have recommended First memorial funeral home to deal with.The staff go far and beyond to make your experience very special and personalized and guide you through the process with compassion from the beginning to end Jeanine Keilback"

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

November 2020

"I left feeling better than when I walked in."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

November 2020

"Our family felt your team provided an exceptional level of care and attention to every detail. They guided us with extreme professionalism and were very compassionate."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

October 2020

"The service, care, responsiveness and assistance received from Carolyn Gamble at First Memorial Funeral Home was exceptional in every way. She helped me get through a very difficult loss and had everything taken care of beautifully, in record time. I truly am grateful."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

October 2020

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