Verified Customer Reviews
"We are very grateful for the service they have provided us and would recommend it to any family who is able to use your services! You have a perfect team We are very grateful for the service they have provided us and would recommend it to any family who is able to use your services! You have a perfect team Thank you very much"
Verified Customer
July 2021
"The staff at Heavenly Grace are detail oriented, organized and very friendly. Met all of our needs."
Verified Burial & Memorial Service Customer
June 2021
"Our experience at Heavenly Grace was very good. They gave compassionate care to our loved one and were very sensitive to our needs. There was absolutely no pressure to 'up sell' their services or funeral items. The staff went over and above to ensure that our experience was positive and that our loved one received the respect and honor that he deserved."
Verified Customer
June 2021
"Our experience at Heavenly Grace was very detailed with much consideration given to our family. It is a beautiful facility And the employees are exceptional and treat you with much respect."
Verified Cremation Customer
June 2021
"Yes, without being asked to do so, Sandra Robledo, Funeral Director, contacted my fathers high school. Sandra and the high school principle coordinated the delivery of email copies of my fathers football trophies and teammate photographs. Sandra place them in picture frames that lined the hallway toward the chapel where my father was at. It was a beautiful gesture and she definitely went over and beyond her call of duty. It made the moment extra special. It was very touching and a memory I will never forget."
Verified Cremation & Memorial Service Customer
June 2021
"Heavenly Grace staff was so amazing, professional, sensitive to all our needs. We were in such great hands every step of the way. They took care of everything. We were so pleased to have chosen them."
Verified Cremation & Memorial Service Customer
June 2021
"Awesome service and great staff really took good care of my needs & concerns â¤ï¸â¤ï¸"
Verified Burial & Memorial Service Customer
June 2021
"From the first initial call with Sandra, meeting Cris Garza (who took/did wonderful respectful care of my mother) and everyone in between (Leannette, Alex, Patricia) we received compassionate support and care from everyone. Thank you for making this heartbreaking moment a wonderful experience. May God bless everyone and give you all the patience and compassion needed for your jobs."
Verified Burial & Memorial Service Customer
June 2021
"Great experience....nothing but thanks, appreciation and extremely pleased."
Verified Burial & Memorial Service Customer
May 2021
"Good service in the time I was needed thank you very much"
Verified Customer
April 2021
"The staff was exceptional, the funeral director was very clear, patient & thorough. I had never made funeral arrangements & I'm thankful my grandparents chose this location because they did everything perfectly and were well organized. Thank you so much for getting us through this difficult time!"
Verified Customer
February 2021
"The support before, during, and after the service was exceptional. Very professional people with loving support. Thank you ðŸ™ðŸ¼â™¥ï¸"
Verified Burial & Memorial Service Customer
February 2021
"Although this was an unfortunate event for our family Heavenly Grace went above and beyond my expectations to helped make the process go smoothly."
Verified Burial & Memorial Service Customer
February 2021
"My family was very taken care of."
Verified Burial & Memorial Service Customer
February 2021
"This is the 2nd time we have unfortunately had to use funeral services but we would be completely lost without Heavenly Grace."
Verified Cremation Customer
February 2021
"I highly recommend Heavenly Grace. They are the best at what they do."
Verified Cremation Customer
January 2021
"I told my family that when my time comes, which I hope isn't soon!!! I would love to have my funeral service at Heavenly Grace. In fact my other brother went s head and got the next plot to my brother we just laid to rest. Thank you for your service."
Verified Burial & Memorial Service Customer
January 2021
"I recommend heavenly Grace to everybody all my friends and relatives were impressed with everything the facility the arrangements And the staff thank you very much"
Verified Customer
January 2021
"We had very good experiences and many special moments With everyone and everything at Heavenly Grace funeral home"
Verified Burial & Memorial Service Customer
January 2021
"Having our prearrangement done was instrumental, the final details were easy and your staff helped fulfill our various requests without questions. Thank you for all you did to make Dads service so memorable."
Verified Burial & Memorial Service Customer
January 2021
"Everyone checked up on me they knew I was alone an only child and always kept in touch and still do"
Verified Cremation & Memorial Service Customer
December 2020
"Do not be afraid to ask questions...all questions will be answered."
Verified Customer
December 2020
"Very, professional and compassionate care given ."
Verified Burial & Memorial Service Customer
December 2020
"My entire family was treated with respect and compassion. The staff at Heavenly Grace Funeral Home showed professionalism and was very courteous."
Verified Burial & Memorial Service Customer
December 2020
"Beautiful experience from everyone at Heavenly Grace for such a difficult time during our loss. They truly understand how to work with grieving families and help them make good decisions regarding their loved one's final arrangements."
Verified Cremation Customer
December 2020
"Special place. Always made to feel like I was their only client."
Verified Customer
December 2020
"Michael Cavazos did a great job of providing service to meet my needs. Exceptional young man."
Verified Cremation Customer
November 2020
"Entire staff is very caring and respectful."
Verified Burial & Memorial Service Customer
November 2020
"Please prepay your funeral.it so nice not to have to pay any amount and have the best experience"
Verified Customer
October 2020
"Our family was given such great care during our time of need at Heavenly Grace. The staff was professional and attentive! Really happy with services we received for my brother."
Verified Cremation & Memorial Service Customer
September 2020
"Sanda Robeldo and kennett rodriguez did a wonderful job"
Verified Cremation & Memorial Service Customer
September 2020
"It was direct cremation"
Verified Customer
September 2020
"I highly recommend heavenly Grace Memorial Park staff are very friendly and helpful to our needs."
Verified Burial & Memorial Service Customer
September 2020
"Want to thank Abigail in office that went out of her way to assure everything went well and keeping in touch with me"
Verified Cremation & Memorial Service Customer
September 2020
"my mother was with another funeral home i get a call she was never claimed. i was so frustrated with the in McAllen. i called heavily grace . to see if they could help me they said yes i gave the info she was there by the time i fot there less then 24hrs they gave me her ashes taking to stress off me . and put me and my kids at ease. i could not be more pleased. they even called to check on me .to see how we are doing . they really care about others sandra v. even took me to my grandmother and aunt Norma grave to see them . and stayed with me and my 13year old son for comfort. fare and beyond understanding and love comitment . when over all my options on how they could make her last day special. i would like to thank all the staff for there heart felt love and committed to making us felled welcome . like family that is something you dont see in todays world . thank you all and dont change a thing .. god bless you . cavazos and Hansen family yes"
Verified Cremation Customer
September 2020
"Excelent service"
Verified Customer
September 2020
"My family and I we very happy with everything and the service was the best Michael did everything very quick to get my love one home and for that I am very grateful"
Verified Cremation Customer
September 2020
"Our experience was superior to that of any other funeral home we have dealt with in the past."
Verified Customer
September 2020
"All is good just waiting on his ashes & death certificate. Thank you very much."
Verified Cremation Customer
September 2020
"I was super Happy with everything. Everyone was Awesome. I myself Got A Niche for myself under my husband's. The environment was outstanding. The whole family was satisfied. Thank you So much. For making it happen. Blessings to all your staff. The Young lady that does the newspaper ads was such a great help. Sandra was very helpful to satisfy my needs. And Maria Elena The Counselor. Helped me get the Niche. Thank you all Very much."
Verified Cremation Customer
August 2020
"Heavenly Grace provides a very pleasant atmosphere which immediately gains your confidence in knowing that your family member will be properly and respectfully taken care of. Staff is very knowledgeable, caring, attentive and professional."
Verified Customer
August 2020
"There were many obstacles in the way to laying my father to rest. Even with all the bumps in the road the staff of Heavenly Grace maintained composure and extreme professionalism."
Verified Customer
August 2020
"I highly recommend Heavenly Grace. They were absolutely great in our time of need."
Verified Burial & Memorial Service Customer
August 2020
"Good treatment and attention from your staff"
Verified Customer
August 2020
"Everyone was so helpful and made things so much easier to cope with considering the situation. Thank you."
Verified Customer
August 2020
"Share them here"
Verified Cremation Customer
August 2020
"Heavenly Grace is such an Amazing place from there staff to the services provided.."
Verified Burial & Memorial Service Customer
July 2020
"Losing a loved one is extremely hard, however Heavenly Grace treated us with respect and did a great job attending to all our needs."
Verified Burial & Memorial Service Customer
July 2020
"Our family was treated with compassion, kindness and respect. We highly recommend Heavenly Grace for your loved ones funeral arrangements you will be very satisfied with their services."
Verified Burial & Memorial Service Customer
July 2020
"The price was reasonable and the staff was very professional and attentive to answer questions."
Verified Cremation Customer
June 2020
"I felt respected & cared for."
Verified Cremation Customer
June 2020
"Friendly staff..beautiful facilities"
Verified Cremation Customer
June 2020
"Excellent"
Verified Burial & Memorial Service Customer
May 2020
"Heavenly Grace was my first choice, cuz the name said it all. Fell in love with exterior, landscaping, felt peace everywhere. Then met some of the staff & they were amazing, Robert who helped me through process late at nite Saturday during the passing of my dad. Jason, one intelligent man with lots of patience."
Verified Burial & Memorial Service Customer
May 2020
"They take their time with you answer any questions you ask. Very Friendly"
Verified Cremation Customer
May 2020
"Highly recommend heavenly grace there employees are polite n very understanding they make you feel like family I wouldn't had chosen a better place for my loved one , I highly recommend"
Verified Customer
May 2020
"Being located several states away, they were sympathetic and always provided me an update. very much appreciated."
Verified Cremation Customer
May 2020
"Overall our experience at Heavenly Grace was great. We have other family members who liked everything they provided, and are interested in purchasing a funeral package."
Verified Burial & Memorial Service Customer
May 2020
"We loved the service here at Heavenly Grace. Staff is very courteous."
Verified Customer
May 2020
"The director and staff were very considerate and respectful. We appreciated their genuine concern for our loss."
Verified Burial & Memorial Service Customer
April 2020
"I could not imagine things could've went any smoother with the final arrangements for our mother. Michael Cavazos made the final decisions easier with his calm, professional demeanor and assisted us with all our decisions. This was an very stressful death caused by the Covid 19. This made it impossible to visit with our mother in her final days and or conduct a prayer service or funeral for our mother. The Covid 19 health crisis also delayed the procurement of death certificates needed to take care of mothers final business affairs. Hidalgo County was extremely slow in creating these death certificates but Michael Cavazos kept us informed nearly daily about the progress of obtaining these documents and quickly sent them to us when they were made available."
Verified Cremation Customer
April 2020
"They were very helpful and they were concerned about the safety as well I appreciated that"
Verified Burial & Memorial Service Customer
April 2020
"Graciela and everyone is so helpful"
Verified Burial & Memorial Service Customer
April 2020
"They were very professional and courteous and everything was done in a timely manner."
Verified Cremation Customer
April 2020
"My experience was overall was great staff friendly and and quick responsible any ,questions answered in the moment. With a great smile that makes you feel at home. Highly recommended."
Verified Customer
March 2020
"My experience overall was great staff very friendly and helpful l. Working in quickly with my love that passed."
Verified Cremation & Memorial Service Customer
March 2020
"Heavenly Grace is truly Heavenly Grace."
Verified Burial & Memorial Service Customer
March 2020
"Great service"
Verified Burial & Memorial Service Customer
March 2020
"The place is a tropical garden and the Hearst is divine."
Verified Burial & Memorial Service Customer
February 2020
"Heavenly Grace Funeral Home provides caring and thoughtful service for families in bereavement."
Verified Burial & Memorial Service Customer
February 2020
"Our experience was excellent. Very compassionate and kind employees."
Verified Cremation & Memorial Service Customer
February 2020
"My family thought it was a very nice place, affordable and very professional."
Verified Cremation & Memorial Service Customer
February 2020
"Jason de Leon, the funeral director, was and has continued to be a great source of guidance. He approached our heartbreaking time with both professionalism and personalism and treated our family and our loved one with the upmost respect. I would have been lost without his direction and even in hindsight he was a source of comfort and continues to be for our family. I am so thankful That he happened to be the one to help me with my father."
Verified Cremation Customer
January 2020
"My husband passed away in Houston, Tx. Although he was in his home town area (Santa Maria) it had been years since he had lived there so no one was familiar with the funeral homes there. One was picked based on location, as I was terrified by what to expect. We were able to make most of the arrangements by phone so that was a plus. Upon arrival i was very pleased with the grounds and outside appearance. Once inside and greeted by the staff (who was expecting us) I was very pleased with the atmosphere and compassion felt. We were escorted to a conference room, where we met with Michael the director, who already had an estimate prepared. After a short time arrangements were finalized and Michael took us on a tour of which was beautiful. Overall experience was very much appreciated by my family and I. I thank all the staff and Michael for making our most difficult moments less stressful....... Linda Contreras"
Verified Cremation & Memorial Service Customer
January 2020
"I love that they were caring, empathetic and showed so much compassion for us. Seriously! I truly felt like I could call them if I needed anything. They weren't pushy at all. They didn't try to sell me something I didn't need or couldn't afford. They listened as I broke down and didn't stop me. They truly made this process as easy (given the circumstances) as possible. I will forever be grateful to Jason and Sandra for the kindness they showed my family and I."
Verified Cremation Customer
December 2019
"great staff"
Verified Cremation Customer
December 2019
"Heavenly grace did such a good job of service for our loved one, that we as a family did not have to worry about anything. Heavenly grace is a lifesaver when loved ones pass, because they are there to not only help but also care for you. We as a family cannot thank heavenly grace enough."
Verified Cremation & Memorial Service Customer
December 2019
"Everything Jason promised was done on time or earlier. Made everything go smoothly Thank you so much for everything"
Verified Cremation & Memorial Service Customer
November 2019
"They made sure my husband celebration of life was met according to his wish. They listen to your needs. I want to thank everyone at heavenly grace for their compassion"
Verified Cremation & Memorial Service Customer
November 2019
"I felt that the staff was so genuine. I felt that they were there to help me with my options, and make us feel comfortable with what we were choosing to do."
Verified Cremation Customer
November 2019
"Everyone was Very helpful.....Thank you"
Verified Customer
November 2019
"It was great at a very trying time."
Verified Cremation Customer
November 2019
"Customer service was great. All staff was very attentive and kind."
Verified Burial & Memorial Service Customer
November 2019
"They are friendly and respectful and make u feel at home and helpful in many ways"
Verified Burial & Memorial Service Customer
November 2019
"Overall a good experience. Thank you for being respectful to my family. We would have liked more time to make the decisions and plan but is not always possible to know when a loved one may suddenly be gone. The price is about what you would expect so try to make a plan if possible."
Verified Burial & Memorial Service Customer
November 2019
"The staff went above and beyond, and helped with every aspect of the funeral."
Verified Burial & Memorial Service Customer
November 2019
"We are returning customers and the service provided has been great both times, staff is very caring and understanding and always willing to help."
Verified Burial & Memorial Service Customer
October 2019
"I had a fear of what to do when my husband passed. But Heavenly Grace took charge of picking up my husband after he passed & with all the paperwork & to arrange for all my husband's & my wishes. Thanks Heavenly Grace."
Verified Cremation Customer
October 2019
"The director and staff are very supportive, helpful and comprehensive. They help you with the arrangements service and if you have a budget they help with that too."
Verified Burial & Memorial Service Customer
October 2019
"The staff was very professional and caring and went above and beyond to meet all our needs and requests for our family. The service provided was excellent."
Verified Burial & Memorial Service Customer
October 2019
"i appreciate the different price packages that were offered at the time of need. the staff was very friendly and knowledgeable of what they were doing. this made my husband and i take charge of our future plans when we have to leave this earth so that family will not be left with a burden."
Verified Cremation & Memorial Service Customer
October 2019
"I can not express enough the level of sincere, caring, and professionalism the staff at Heavenly Grace put out to us. We were on a very tight budget and they made sure to offer us all available options. We absolutely loved the viewing and prayer service we arranged with the use of their Slumber Bed instead of a traditional casket. It was such a peaceful feeling. Our loved one appeared to be sleeping in a bed instead of a casket that seems so final to me."
Verified Cremation Customer
October 2019
"The staff was professional yet extremely caring"
Verified Burial & Memorial Service Customer
October 2019
"I love how understanding and patient the staff was in this difficult time and explained how and what they would do things. Which meant a lot because we had never had been thru something like this in losing a loves one."
Verified Burial & Memorial Service Customer
September 2019
"Very nice and there very understanding"
Verified Burial & Memorial Service Customer
September 2019
"Funeral director and the staff were wonderful they were very understanding very helpful. I would definitely recommend their services to my friends and relatives and the facility is a very pleasant and a clean facility. I'd like to thank them for all their help during a very hard time with the loss of my mother. Thanks, Santos C."
Verified Cremation & Memorial Service Customer
September 2019
"Everything was easy, professional loving and graceful. We felt my mother was cared for lovingly. Everyone said it was beautifuly handled and we appreciate it."
Verified Cremation & Memorial Service Customer
September 2019
"Beautiful cemetery and funeral home"
Verified Burial & Memorial Service Customer
September 2019
"Definitely very satisfied with everything."
Verified Burial & Memorial Service Customer
September 2019
"I am very satisfied with the furneral and burial services, I had for my mother recently, and my husband 8yrs. ago. I love the staff, they're so kind, and friendly. And a Beautiful Clean Cemetery ."
Verified Customer
September 2019
"This a very good Furneal home"
Verified Burial & Memorial Service Customer
September 2019
"Never going through this before, I was very grateful for the service I received. Could not have asked for anything better."
Verified Cremation Customer
August 2019
"I WAS EXTREMELY PLEASED WITH THE PROCESS FROM THE START TO THE END THE STAFF WERE VERY HELPFUL AND UNDERSTANDING THE GREETER WAS VERY ATTENTIVE."
Verified Cremation & Memorial Service Customer
July 2019
"EVERYTHING WENT AS PLANNED."
Verified Burial & Memorial Service Customer
July 2019
"EVERYTHING WENT WELL VERY WITH THE ARRANGEMENTS & SERVICE. STAFF WAS ATTENTIVE AND PROFESSIONAL. ONLY PROBLEM WAS THE DELAY OF THE DEATH CERTIFICATES & THE MEMORY BOOK WE STILL DONT HAVE."
Verified Burial & Memorial Service Customer
July 2019
"STAFF DID AN EXCELLENT JOB. EXTREMELY HELPFUL WITH THE BURIAL SERVICE FOR OUR MOTHERS. I WOULD HIGHLY RECOMMEND THEM."
Verified Customer
June 2019
"OUTSTANDING SERVICE, GREAT STAFF"
Verified Burial & Memorial Service Customer
June 2019
"The staff was compassionate, accommodating, and professional.The grounds were well kept. Coffee and pastries were provided as well as a separate sitting area for those attending. We appreciate all that was done for our family."
Verified Customer
May 2019
"EVERYTHING WAS SATISFACTORY"
Verified Cremation Customer
May 2019
"EVERYONE WAS VERY COMPASSIONATE. WARM AND CARING."
Verified Cremation Customer
May 2019
"THE ONLY COMPLAINT WAS THE DEATH CERTIFICATE WAS VERY SLOW ARRIVING. NO ONES FAULT."
Verified Cremation Customer
April 2019
"EVERYTHING LOOKED SO BEAUTIFUL AND WELL DISPLAYED. THANK YOU ALL FOR YOUR SERVICES."
Verified Cremation & Memorial Service Customer
March 2019
"STAFF WAS EXCELLENT. SUPPORT WAS AWESOME. VERY SATISFIED."
Verified Cremation & Memorial Service Customer
February 2019
"THIS ESTABLISHMENT IS SO BEAUTIFUL! I HAVE ALWAYS FELT WELCOME AND THE COMPASSION OF THE STAFF IS OUTSTANDING"
Verified Burial & Memorial Service Customer
February 2019
"MY MAMA WAS TAKEN CARE OF REAL GOOD AND THE PEOPLE WERE SO NICE AND CARING AND UNDERSTANDING."
Verified Cremation Customer
February 2019
"STAFF WAS AWSOME. SMILE"
Verified Cremation Customer
January 2019
"MY EXPERIENCE WITH DIGNITY MEMORIAL WAS WONDERFUL. SERVICE, STAFF - ALL EXCEEDED MY EXPECTATIONS. TRULY A WONDERFUL PLACE. THANK YOU."
Verified Burial & Memorial Service Customer
January 2019
"I HAVE BEEN PART OF 3 CREMATION ARRANGEMENTS AT THIS FUNERAL HOME AND WAS VERY SATISFIED WITH THE SERVICES EACH TIME."
Verified Cremation Customer
December 2018
"... AT NURSING HOME WAS PROMPT & PROFESSIONAL FUNERAL ROOM AND SERVICE PERSONEL WERE MOST HELPFUL AND PROFESSIONAL - THANK YOU"
Verified Cremation & Memorial Service Customer
December 2018
"THE STAFF WAS VERY NICE AND SWET ABOUT MY FAMILY NEEDS THEY MAKE MY DAUGHTER LOOK VERY BEAUTLY"
Verified Cremation & Memorial Service Customer
November 2018
"OUTSTANDING ATTENTION TO DETAIL IN THE ENTIRE VISITS AND ARRANGEMENTS. THE STAFF WAS WELL PREPARED TO ACCOMMODATE ALL ASPECTS OF THE SERVICE."
Verified Cremation Customer
November 2018
"I ALREADY PAID FOR MY CREMATION BECAUSE THE STAFF WAS SO SWEET. I REALLY DO APPRECIATE THEIR KINDNESS."
Verified Cremation Customer
October 2018
"SATISFIED THANK YOU ALL FOR EVERYTHING, WILL SEE YOU AGAIN"
Verified Cremation Customer
September 2018
"STAFF WAS COMPASSIONATE DURING OUR TIME OF NEED. THIS WAS THE SECOND TIME THAT WE UTILIZED THEIR SERVICES."
Verified Cremation Customer
August 2018
"All the staff were extremely helpful. We appreciate all the assistance provided to us, you sure made this part of the grieving process much less stressful! Amazing staff!"
Verified Burial & Memorial Service Customer
August 2018
"VALUE THE IMPORTANT OF THOSE WHO KEPT CLOSE TO THE DEPARTED."
Verified Burial & Memorial Service Customer
August 2018
"NO COMPLAINS WAS VERY SATISFYING WITH THE SERVICES AND STAFF"
Verified Burial & Memorial Service Customer
July 2018
"IT TOOK 6 WEEKS TO RECIEVE THE DEATH CERTIFICATES AND STILL HAVE NOT RECIEVED THE KEEPSAKE ACORNS URNS 5 OF THEM"
Verified Cremation Customer
June 2018
"VERY CLEAN, COMPASSIONATE, INFORMATIVE EXPERIENCE. THEY WERE GREAT DURING THIS DIFFICULT TIME."
Verified Cremation Customer
April 2018
"EVERYTHING WAS VERY LOVELY. THANK YOU"
Verified Burial & Memorial Service Customer
April 2018
"COMPASSIONATE CARE BY EVERY STAFF MEMBER! I WOULD HIGHLY RECOMMEND TO ALL WHEN THE NEED ARISES FOR YOUR FAMILY."
Verified Cremation Customer
April 2018