Verified Customer Reviews
"We have already made our final Arrangments with Your Facility."
Verified Burial & Memorial Service Customer
July 2021
"Great care and professional"
Verified Burial & Memorial Service Customer
July 2021
"Everyone involved was professional and very respectful of the difficulty of the task at hand. They were very helpful and courteous."
Verified Burial & Memorial Service Customer
July 2021
"They were very caring and concerned in my time of need. I had never had to experience the decisions before of losing a loved one, especially my beloved son. They were helpful in every way. They made the whole process much easier. I could not have chosen a more personal, caring funeral home and I am so glad I did. Thank you so much for making these decisions easier."
Verified Burial & Memorial Service Customer
April 2021
"Outstanding Service!"
Verified Cremation Customer
April 2021
"Very patient staff who kept me informed."
Verified Cremation Customer
March 2021
"Michael Perie did an amazing job helping us and went out of his way to do whatever he could to make the process easier. He was always available for us by phone or email. My mom had already prearranged her funeral in advance which we were so thankful for - making choices during that time would have been so hard. He helped us with uploading the photos for the service. He even came to the car to pick up the outfits we brought over so I didn't have to walk them to the door in the snow and ice. All of this he did with a calm and pleasant attitude which really helped us to relax and breathe. The rest of the staff was also calming and didn't rush us with decisions to make fast and allowed us to take the time we needed."
Verified Burial & Memorial Service Customer
February 2021
"We thoroughly appreciated using Family Funeral Care during this difficult time. They helped us through the process and were very professional and helpful during the service and burial. They were able help after the funeral with extra paperwork."
Verified Burial & Memorial Service Customer
January 2021
"The experience was easier than it could have been since our loved one passed very unexpectedly. All the plans were prearranged which made it very nice."
Verified Cremation & Memorial Service Customer
December 2020
"The staff was very professional and courteous."
Verified Cremation Customer
December 2020
"They were awesome"
Verified Cremation Customer
November 2020
"Family care funeral home was wonderful. The people were so understanding helpful not pushy very kind never made me feel uncomfortable . Explained everything in detail to where I could understand. This funeral home had the special touch to be there for the family in the loss of a love one. They were wonderful. Took care of everything which helped me so much. Thank you for your kindness toward me and my family."
Verified Burial & Memorial Service Customer
November 2020
"Family Funeral Care treated me like my family was the only family they were helping during this time. From our initial meeting to creating the website to the assistance during my son's Celebration of Life, they were so caring and comforting. They really took the opportunity to get to know my son and his relationship with us. We were very pleased and grateful."
Verified Cremation Customer
November 2020
"Communications about the arrival of the death certificates, cremation schedule and when the ashes were ready were excellent. Every step in the process was on time. Leslie was very professional in answering questions and presenting options but was not at all pushy. She explained the paperwork and process clearly. The whole experience was smooth and without added stress to an already stressful time."
Verified Cremation Customer
November 2020
"I'm so glad I chose Family Funeral Care, through the suggestion of a friend. They had everything covered and made my/our experience very special. The staff is a wonderful group of people who treat you with compassion and care."
Verified Cremation & Memorial Service Customer
October 2020
"Everyone there was interested in caring for our family's wishes to have a service that would fulfill our desire to honor our loved one. All our plans were met with loving service as if it were for their loved one."
Verified Cremation & Memorial Service Customer
October 2020
"Family Funeral Care helped so much during a difficult time. Even though we could not prepay for dad's funeral, we did come in and do some pre planning so we knew more what to expect when the time did come and made the process go much more smoothly."
Verified Burial & Memorial Service Customer
October 2020
"Nothing can prepare a parent for losing their child, even if the child is grown and made poor choices that ultimately led to his untimely death. I am at least comforted by how he was prepared for viewing. The nature of his passing led me to decide against a traditional service for no other reason than I wanted to keep it simple and for immediate family only. For such a simple procedure, my son was still prepared with dignity and detailed attention."
Verified Cremation Customer
September 2020
"Vera Johnson went above and beyond any expectations we could have had in this time of need!!"
Verified Cremation & Memorial Service Customer
August 2020
"This was the second time my family has used Family Funeral Care. As I stated in my review the first time we used them, it's all in the name. They truly treat you and your loved one as though you are part of their family. Vera Johnson and the entire staff were amazing. Every step of the process was carefully explained and couldn't have been any easier. I highly recommend them...."
Verified Cremation Customer
July 2020
"Randy was the consummate professional and his care and concern were genuine. It was like a friend looking out for us and being there every step of the way"
Verified Burial & Memorial Service Customer
July 2020
"When my husband became chronically ill I made pre-arrangements for both of us. Besides locking in the price, it relieved a lot of the burden of having to make decisions when he passed. Since I don't have life insurance, having pre-arrangements and making monthly payments will help my children when my time comes."
Verified Cremation Customer
June 2020
"I have had several family members there. Each time the staff were excellent"
Verified Burial & Memorial Service Customer
June 2020
"They were caring and helped me during a scary time. I went to them because they came highly recommended. I was not dissapointed."
Verified Cremation Customer
May 2020
"I was treated with the utmost respect and understanding in my time of need. I never felt any pressure to purchase anything more than what I needed. Everything was handled promptly and very professionally with a touch of human care added. Nothing but a wonderful experience, under the circumstances of course."
Verified Cremation Customer
April 2020
"Made a hard day much more bearable."
Verified Burial & Memorial Service Customer
April 2020
"Everyone was so helpful and understanding in what ever we needed or wanted."
Verified Customer
February 2020
"We were cared for as if it were also their own family!"
Verified Cremation Customer
January 2020
"This is the place you want if you want kind and understanding people who will go above and beyond to make sure you have the service that feels right for you. I am a 32 year old widow and they helped me so much. I was so lost and had no idea what to do and they were there for me every step of the way"
Verified Cremation & Memorial Service Customer
January 2020
"I have used the services of Family Care twice. Both times the process was seamless. The funeral directors on both occasions kept me updated and any issues (which were few) were always handled very professionally and quickly. During these stressful times Family Care helped ease the stress of preparing for the service. Thank you."
Verified Cremation Customer
January 2020
"I have had funeral services for my dad and mother-in-law. Never have I ever had the type of service as well as people that you felt cared about your lost."
Verified Burial & Memorial Service Customer
December 2019
"They fulfilled every expectation. Dignified and courteous to every need."
Verified Cremation & Memorial Service Customer
November 2019
"their emotional support is heartfelt; they grieved with me as if the loss of my father was the loss of their father. I need/needed that genuine comfort."
Verified Cremation & Memorial Service Customer
November 2019
"I highly recommend using Family Funeral Care. They are very caring and professional. They listen to your wishes and go above and beyond to make the process easier. They honor the decedent and the family members. THANK YOU!!"
Verified Cremation & Memorial Service Customer
October 2019
"Everyone we came into contact with was so nice and comforting. The experience was much less stressful than we imagined. The planning, financing, and service went off trouble free and it was a beautiful day remembering my father."
Verified Burial & Memorial Service Customer
October 2019
"They were nothing but helpful and kind from the very first phone call. The associates explained everything to me and were very comforting. Vera spent time with us to make sure we understood everything since we were burying my father out of state. Joi assited me when the funeral home out of state would not assist me and made several errors. Joi sat with me for several hours which​ was not part of her job and made sure everything was completed correctly before we left to bury my father. I had a very nice experience. I would definitely​ recommend Family Funeral Home."
Verified Cremation Customer
October 2019
"I would recommend Family Funeral Care to anyone. The concern and professional care put us at ease in knowing our love one would be taken care of with dignity."
Verified Cremation Customer
September 2019
"I am 24 years old and lost an uncle out of no where. Being the interpreter for the family was hard. All of this was hard. But Vera and Cecilia were my backbone through everything. I didn't think I needed support but they supported me and heard me. And heard what everyone's needs were. They were all so patient with my family. I have never had such a great experience during a VERY difficult time. I don't even live in Memphis but if I did and there was another sad event I would count on them to take care of us. Of me. I really felt love and the way they were able to honor my uncle meant a lot. This is the funeral home where you want your loved one to be at. This is place is exceptionally extraordinary in times of crisis."
Verified Cremation & Memorial Service Customer
August 2019
"I cannot begin to express how well my husband's funeral arrangements went. The staff were very aware of how hard it is to make these arrangements & treated us with care and kindness. The respect they showed when taking my husband's body after he passed away will never be forgotten. The American flag draped over him, the red rose the left on his bed & the note of sympathy left for me, made a very sad moment a little easier. RuthAnn Ray"
Verified Burial & Memorial Service Customer
August 2019
"A FRIEND OF MINE RECOMMENDED FAMILY FUNERAL CARE HE HAS EXPERIENCE IN THE BUSINESS AND HE IS VERY TRUST WORTHY I AM HAPPY WITH OUR EXPERIENCE."
Verified Burial Customer
July 2019
"KEEP UP THE GOOD WORK! ALL OF YOU ALL VERY SPECIAL, KIND & SINCERE!"
Verified Burial & Memorial Service Customer
May 2019
"Very good experience for a difficult time. Very accomadating."
Verified Cremation Customer
May 2019
"I WOULD RECOMMEND THIS FUNERAL HOME TO ANYONE. WE WERE TREATED WITH THE UPMOST RESPECT, COMPASSION. I AM SO GLAD WE CHOSE THEM TO TAKE GREAT CARE OF OUR DAUGHTER"
Verified Burial & Memorial Service Customer
April 2019
"ALL STAFF WAS ALWAYS READY TO HELP AND MADE SUCH TIME EASIER TO DEAL WITH."
Verified Burial & Memorial Service Customer
March 2019
"MY MOTHER MADE HER FINAL PLANS SOON AFTER MY FATHER DIED. MY JOB WAS EASY BECAUSE MOM MADE ALL THE PLANS."
Verified Burial & Memorial Service Customer
March 2019
"GREAT JOB ON THE CARNATION ARRANGEMENT AND MAKE-UP WAS PERFECT ABSOLUTELY BEAUTIFUL THANKS SO MUCH"
Verified Burial & Memorial Service Customer
March 2019
"EXCELLENT SERVICE! PLAN TO USE AGAIN"
Verified Cremation & Memorial Service Customer
March 2019
"I KNEW WHAT WAS WANTED AND THEY LISTENED"
Verified Cremation Customer
February 2019
"VERY NICE AND OUTSTANDING SERVICE. I APPRECIATE YOUR BUSINESS. THANK YOU FOR EVERYTHING"
Verified Cremation & Memorial Service Customer
January 2019
"AMAZING JOB STAFF WONDERFUL!"
Verified Cremation & Memorial Service Customer
December 2018
"MY MOTHER WAS SICK FOR A WHILE. THE PRICING OF THE SERVICE IS THE ONLY THING THAT WAS STRESSFUL ABOUT PLANNING THE SERVICE. ITS PROBABLY STANDARD PRICING BUT THATS THE LAST THING FAMILIES WANT TO DAD WITH."
Verified Burial Customer
November 2018
"MY FAMILY & I WERE PLEASED WITH THE SERVICE AND CONSIDERATION WE RECEIVED DURING THIS TIME, AND ME THANK EACH OF YOU!"
Verified Burial & Memorial Service Customer
November 2018
"WE HAVE HAD MANY POSITIVE REMARKS ABOUT MY MOMS FUNERAL SERVICE. I WAS VERY PROUD WE CHOSE FAMILY FUNERAL HOME FAR HER SERVICE."
Verified Burial & Memorial Service Customer
October 2018
"I WAS A BIT CONFUSED ABOUT THE FINAL COST & EVEN WROTE A CHECK FOR THE WRONG AMOUNT. IT WAS CAUGHT & I RE-WROTE ANOTHER CHECK FOR THE CORRECT AMOUNT."
Verified Cremation & Memorial Service Customer
October 2018
"OVER ALL THE EXPERIENCE WAS VERY GOOD. SEVERAL SMALL PROBLEMS, BUT THEY WERE MOSTLY DUE TO MISCOMMUNICATION!"
Verified Burial & Memorial Service Customer
October 2018
"TOOK CARE OF MY DAD, FIRST, THEM MOM. COULD NOT BE HAPPIER WITH YOUR KIND SERVICE!"
Verified Burial & Memorial Service Customer
September 2018
"THE FUNERAL DIRECTOR WAS WONDERFUL TO WORK WITH"
Verified Burial & Memorial Service Customer
August 2018
"MY FAMILY AND MYSELF WERE REQUESTED WITH EVERYTHING AND COULD NOT HAVE BEEN ANY MORE HELPFUL. EVERYONE THERE WAS THERE FOR US AND OUR QUEST. MY SECOND FUNERAL WITHIN 5- MOS"
Verified Cremation Customer
August 2018
"THIS SERVICE WAS PRE-ARRANGED - I HONOURED MY SISTER WISHES"
Verified Burial & Memorial Service Customer
August 2018
"DID A GREAT JOB IN PLANNING THE VISITATION AND GRAVE SIDE SERVICE. FOOD PRESENTATION WAS LOVELY."
Verified Cremation & Memorial Service Customer
June 2018
"EVERY ONE WE CAME IN CONTACT WITH WERE SUPER ..."
Verified Burial & Memorial Service Customer
June 2018
"WE HAD PREARRANGEMENT & EVERYTHING WENT JUST AS WE PLANNED. EVERYONE WAS VERY NICE TO US. I HAVE THE SAME PLAN AS MY HUSBAND."
Verified Burial & Memorial Service Customer
June 2018
"SERVICE WAS PERFECTLY STAGED"
Verified Cremation & Memorial Service Customer
June 2018
"PREARRANGEMENTS ALREADY DONE"
Verified Burial & Memorial Service Customer
May 2018
"MY HUSBAND DECIDED THE FUNERAL CARE BEFORE HE PASSED. I WAS PLEASED WITH THE SERVICE"
Verified Cremation Customer
February 2018
"I WAS TOTALEY PLEASED AS WELL AS ONE OF SONS THAT WAS WITH ME. HOW COMPNSTION THE STAFF WAS AND HELPFUL. I WILL USE THIS HOME AGAIN AND HAVE ALREADY TOLD MY FAMILY MEMBERS AND FRIEND. THANK YOU."
Verified Burial & Memorial Service Customer
February 2018
"THE STAFF AT FAMILY FUNERAL HOME IS VERY PERSONABLE AND CARING. THIS TRULY MEANS A LOT WHEN YOU HAVE JUST LOST A LOVED ONE. THEY ARE THOROUGH & ORGANIZED & KNOWLEDGEABLE!"
Verified Burial & Memorial Service Customer
February 2018