Verified Customer Reviews
"Great customer service! Everyone was understanding in ever aspect!"
Verified Burial & Memorial Service Customer
January 2021
"Our family has had to use the services of Anderson-Clayton-Gonzales twice in the span of two months. On each occasion Keith Reed professionalism and compassion made incredibly difficult times a bit easier. They made sure to cover all details so that nothing was left out and that my husband and brother were peacefully laid to rest. Keith and the entire staff go above and beyond to meet your needs and I will highly recommend them to anyone in need of their services."
Verified Burial & Memorial Service Customer
December 2020
"Keith and the staff went above and beyond to make this experience as easy on us as possible."
Verified Burial & Memorial Service Customer
November 2020
"The funeral directors were prompt in all of their communications; they were caring and attentive and I never felt pressure to do anything I was not comfortable with or didn't request."
Verified Burial & Memorial Service Customer
November 2020
"I honestly couldn't complete the process that was started if it wasn't for Keith and the staff."
Verified Burial & Memorial Service Customer
October 2020
"Keith and Terry at Anderson-Clayton-Gonzalez are both knowledgeable professionals who guided our family, without pressure, through the details of arranging our family funeral. Their attention to detail ensured all decisions were timely made and implemented in accordance with our family's wishes. I appreciated the compassion and respect they showed our family."
Verified Burial & Memorial Service Customer
October 2020
"The staff was respectful and Keith made sure our needs met and concerns addressed."
Verified Customer
October 2020
"I highly recommend. I was so impressed. When I'm laid to rest, this funeral home will be in my will to prepare everything for me and my family. No worries."
Verified Burial & Memorial Service Customer
September 2020
"Keith was warm and welcoming, and treated us like family. Terry was very patient and explained what to expect in caring detail. Keith went above the call of duty by taking photos with his personal phone of my son being presented with the flag from his great grandfather's coffin. What a lovely, caring touch. This team could not have been more caring and compassionate. It appears that this is not just a job to Keith Reed. It's truly an act of love and compassion, if not a ministry, for him and one I am forever thankful he shared with my family in a very difficult and vulnerable time."
Verified Burial & Memorial Service Customer
September 2020
"The staff provided very a caring and personalized experience for our family. We were grateful for their help."
Verified Burial & Memorial Service Customer
September 2020
"My experience working with Keith and Terry as well as the rest of the funeral staff at Anderson Clayton was incredible. From planning every single detail, to wanting to honor my husband, to the day of the service. It was perfect."
Verified Burial & Memorial Service Customer
September 2020
"No pressure Very nice place Not a cold environment but certainly peaceful Helpful staff"
Verified Burial & Memorial Service Customer
August 2020
"They took the time to listen to what I may want or what my needs were for my loved one . They genuinely cared about my feelings and my loss made me feel very comfortable and what I needed to do when . When I would get emotional They would just give me a minute and let me grieve there was no pressure. Terry and Keith were amazing thank you very much and I will always refer you guys"
Verified Burial & Memorial Service Customer
August 2020
"It's a hard time, but they know what they are doing. Be transparent with your wishes and the entire staff will be transparent with what is and is not possible, price options, issues with timing, considerations with availabilty, etc."
Verified Burial & Memorial Service Customer
August 2020
"The most valuable part to me was the knowledge and confidence level of Keith and the rest of the staff. They were able to answer all of my questions and also explored options that I had not even thought of. My mother being treated with respect was never in question and at no time did I think that the staff was 'shooting from the hip'. Everything they said they would do was spot on and happened quicker than promised. I will definitely use them for future needs."
Verified Burial & Memorial Service Customer
August 2020
"Keith was great in a hard time."
Verified Burial & Memorial Service Customer
August 2020
"They do not put any pressure on the family they let the families move at their on pace"
Verified Burial & Memorial Service Customer
July 2020
"Very professional helpful and the staff were all super friendly and very helpful from the beginning till the and and still after they call to make sure everything is ok."
Verified Burial & Memorial Service Customer
July 2020
"Keith Reed and Terry Edgar were amazing through this very difficult process. I told them what I wanted and that is exactly what they provided. There was no pressure whatsoever and yet Keith informed me of many parts of the service and their products that I would not have known about, and then he gave me time to make my own decisions. Keith stayed in touch with me from my very first phone call and did not leave anything unturned. He was a GODsend during a very hard time. The gentle man at the cremation service did something unexpected that touched my heart and left me with a memory that will last forever. When the cremation service started he looked at me and put his hand to his heart. They all understood the pain I was going through and made this as easy as it could be. My heartfelt thanks to Keith, Terry, this gentle man and Anderson-Clayton-Gonzales."
Verified Burial & Memorial Service Customer
June 2020
"very nice staff"
Verified Burial & Memorial Service Customer
June 2020
"The level of care and consideration and information was extraordinary. Extremely caring and helpful staff."
Verified Burial & Memorial Service Customer
May 2020
"Keith was so amazing. Due to the Corona Virus I wasn't able to send my Dad to California like he wanted. Keith talked with me and made me feel comfortable with Plan B. I even called him and stopped the procedure for I wanted to try one more time to ship him to CA. Keith was so patient with me, never got upset and talked me through my options. I then did what I needed to do and I now have peace and comfort with my decision with my Dad. I couldn't have done it without Keith. I even told him I'm, going to tell my kids I want him to bury me someday. Thank you for having such an amazing staff. It was a difficult thing to have to do but they made it so comforting."
Verified Burial & Memorial Service Customer
April 2020
"Outstanding preparation of the body."
Verified Burial & Memorial Service Customer
April 2020
"Keith Reed went above and beyond for my family."
Verified Burial & Memorial Service Customer
March 2020
"Our family would recommend this funeral home."
Verified Burial & Memorial Service Customer
March 2020
"We highly recommend the services of Anderson-Clayton-Gonzalez Funeral Home. It was such a sad time for our family, but the incredible attentiveness and care afforded to us by the funeral director and his staff made the occasion bearable. The chapel was beautiful, the video was very moving, and our guests felt welcome. We were provided space and facilities to bring in our own refreshments at no extra cost. The bilingual priest that was provided was excellent. The complex arrangements for the shipment to Mexico were handled as quickly and carefully as possible. We are incredibly thankful to ACG directors and staff for shepherding us through this difficult time!"
Verified Burial & Memorial Service Customer
February 2020
"Keith was definitely great. He knew exactly what to say to help us in our time of need and he was not pushy."
Verified Burial & Memorial Service Customer
February 2020
"Thank you for what you do and how you do it."
Verified Burial & Memorial Service Customer
January 2020
"Keith was so easy to work with, he add so much patient with my family and I, also all the staff was so nice we love them all. Will recommend family and friends"
Verified Burial & Memorial Service Customer
January 2020
"The staff of Anderson-Clayton-Gonzalez funeral home are fantastic. They shouldered many responsibilities to alleviated the burdens upon myself, thus making arrangements very easy. Staff available 24/7 to take custody of your loved one(s)'s remains is comforting if temporary preservation is unavailable. Funeral Director Kieth Reed is outstanding, being the friend you need at a time of terrible loss. This funeral home is very understanding of financial constraints and absolutely willing to work within your means to deliver the services you desire to lay your loved one(s) to rest with dignity. An awesome funeral home."
Verified Burial & Memorial Service Customer
January 2020
"Keith was very respectful towards my family and I during this very hard moment in our lives."
Verified Burial & Memorial Service Customer
November 2019
"Having to make funeral arrangements is not easy given the fact that you have not only lost your loved one, but may have experienced either a traumatic event or a hospice situation, or maybe a sudden death. Shayla showed true professionalism and yet sincerely cared for us from the moment we spoke on the phone, to the planning meeting, to the day I picked up death certificates and she ran out to my car to make sure that she talked to me. I truly felt cared for the entire time. The selection process was very easy and we never felt rushed. Thoughts and feelings came flooding in as we talked about my mother and the family we lost before her. Shayla at no point rushed us as we reminisced about past times. Shayla was not only a funeral director she felt more like a dear friend who was right by your side the entire time you are going through this tough situation. Thank you Shayla for being that friend and taking care of us."
Verified Burial & Memorial Service Customer
September 2019
"The service was wonderful and 100% no sales demand."
Verified Burial & Memorial Service Customer
September 2019
"Thank you Shayla and Gustavo for all your help. Especially to Shayla for being supportive."
Verified Burial & Memorial Service Customer
August 2019
"You can depend on Shala and staff to make sure all your needs and requests to be accomplished quickly, efficiently and professionally. Wayne Currens"
Verified Burial & Memorial Service Customer
August 2019
"EVERYONE WAS EXTREMELY HELPFUL, FRIENDLY, AND CARING. VERY PROFESSIONAL AND EVEN WENT BEYOND EXPECTATIONS TO HELP AND PROVIDE FOR MY NEEDS."
Verified Burial & Memorial Service Customer
May 2019
"EVERYTHING WAS VERY NICE - ALL THE WORKS HELPED US. THANK YOU I JUST FOUND THIS PAPER."
Verified Burial & Memorial Service Customer
March 2019
"PUT COFFEE JARS CLOSER TO THE CHAPEL"
Verified Burial & Memorial Service Customer
December 2018
"THE STAFF AND THE FUNERAL HOME MET ALL EXPECTATIONS. THE STAFF WENT ABOVE AND BEYOND. OUR FAMILY HAS USED THEIR SERVICE MANY TIMES AND WILL CONTINUE TO DO SO."
Verified Burial & Memorial Service Customer
December 2018
"ALL WENT PERFECTLY! FH STAFF WERE PROFESSIONAL & COMPASSIONATE!"
Verified Burial & Memorial Service Customer
November 2018
"THE STAFF WAS AMAZING!"
Verified Burial & Memorial Service Customer
October 2018
"EVERYTHING WAS PERFECT."
Verified Burial & Memorial Service Customer
March 2018