Verified Customer Reviews
"Everything was good"
Verified Burial & Memorial Service Customer
January 2021
"Our experience was great. Is very important to know at this sad moments to count with the support and the right services they provided to us. Thank you."
Verified Burial & Memorial Service Customer
November 2020
"At very difficult moments I was treated exceptional."
Verified Burial & Memorial Service Customer
October 2020
"Very professional, staff was very attentive at all times."
Verified Burial & Memorial Service Customer
October 2020
"The staff and director were wonderful throughout this entire difficult time. It is hard enough to be dealing with a loss so having caring people help you find the best way to honor your loved one, is priceless. I highly recommend them to everyone!"
Verified Burial & Memorial Service Customer
October 2020
"Posted a lengthy review on google business page."
Verified Burial & Memorial Service Customer
October 2020
"I would like to illuminate Louis deSouza for his very caring touch and attentiveness to me and my family. Louis has a very calm demeanor, which made it easy to work with. He explained all the parts of the service with amazing clarity. I'm happy to have worked with him."
Verified Burial & Memorial Service Customer
September 2020
"Lissette Salinas, amazing person and professional. She took care of every of my needs during this time of pain. I would recommend her and her institution. Thank you, and thank you so much for taking such great care of my mother on her birthday and funeral day... we shared together that day a sad but beautiful experience of farewell and joy for beign together thanks to your attentions."
Verified Burial & Memorial Service Customer
September 2020
"Caballero Rivero gave us outstanding service during a very difficult time. My mother died during a pandemic which added to our pain. The services provided by Caballero Rivero were very kind, respect and impecable. My family and I will be eternally grateful."
Verified Burial & Memorial Service Customer
August 2020
"Caballero Rivero made everything easier, always showed respect and empathy for what we were going through. Our mother looked beautiful, just like the picture we provided. Every detail was definitely taken into consideration. Thank you."
Verified Burial & Memorial Service Customer
August 2020
"I cannot pin point one single experience that was better than another. It was beyond what was expected; from the staff, the paper work, the cleanliness, the service to the mass & to the burial was very smooth making the overall experience as stressless as possible during these times and situation. Thank you !"
Verified Burial & Memorial Service Customer
August 2020
"Be patient."
Verified Burial & Memorial Service Customer
July 2020
"Bolivia was great to deal with. She made the process very smooth."
Verified Burial & Memorial Service Customer
June 2020
"The respect, compassion, care, and dignity demonstrated to our family at every minute was EXCEPTIONAL. It truly was a blessing having picked CRW and Dignity Memorial for our families final services. There could not have been one single thing done better and nothing was overlooked as the entire staff attended to our families every need!!!"
Verified Burial & Memorial Service Customer
May 2020
"I recommend Caballero Rivero Funeral Home for its excellent service and human quality."
Verified Burial & Memorial Service Customer
May 2020
"We were offered a very dignified and professional treatment"
Verified Burial & Memorial Service Customer
April 2020
"I feel supported all the time and everything was in place the day of the viewing eve though all this situation on the country"
Verified Burial & Memorial Service Customer
March 2020
"The stuff makes sure the process is very smooth with lots of professionalism and humble attitude."
Verified Burial & Memorial Service Customer
March 2020
"The employee bye the name of Bolivia Gonzalez she has a great heart. She was wonderful. I want to congratulate the funeral home for having an employee like her. Thank you Bolivia!!!!!!!"
Verified Burial & Memorial Service Customer
March 2020
"Caring"
Verified Burial & Memorial Service Customer
March 2020
"Everything was fine except when they prepared my mother the Position of the head in the coffin was awkward making the neck area looking swollen, they need to work on the preparation on the deceased. pricey among other funeral homes that offer more for less price. Other than that it was ok"
Verified Burial & Memorial Service Customer
March 2020
"Thanks for the service to my loved one."
Verified Burial & Memorial Service Customer
January 2020
"Excellent"
Verified Burial & Memorial Service Customer
January 2020
"If you're looking for a committed team that will exceed your expectations and that will handle everything during the time of losing a loved one. I completely recommend them. Specially when you are in a different state, I don't believe that anyone can take care of you as well as Liz and her team has taking care of myself and my family during the lost my my love one. Losing a loved one is a traumatic experience and the least thing that you would like to worry about is paperwork or how everything will be managed. I'm an sales agent for StateFarm exceptional customer service is our number one goal. Again, I have no words that can weight my gratitude towards Liz and her team. Their customer service skills go above and beyond any expectations. I recommend them 150% to Infiniti."
Verified Burial & Memorial Service Customer
January 2020
"The genuine concern that the staff showed and how everything went smooth, how everything was arranged, the constant communication, making us feel cared for. The extra help received from Janelle, helping us with the making of the video, seeing the book with the picture of mom in front and smaller pictures on each page. Overall, everything came out beyond our expectations and just as mom would have wanted it. Thank you for making this hard experience of life easier on us. ðŸ™â¤ï¸"
Verified Burial & Memorial Service Customer
November 2019
"Professional Service."
Verified Burial & Memorial Service Customer
November 2019
"We had a great experience in all the arrangements for this very sad occasion. The staff was very patient and accommodating and all was perfect the day of the viewing. We loved the flower arrangements, the video and Olivia was always there to make sure all done to our expectations."
Verified Customer
November 2019
"During the toughest time of our lives, we were very surprised to feel so cared for by people we had just met. The men entrusted to moving my husband from the funeral home to the church and then the cemetery, were extremely caring and extremely gentle. They treated him like if he was their own family members. My daughters and I will be forever grateful for their show of compassion with us and for their gentleness with all his preparations."
Verified Burial & Memorial Service Customer
September 2019
"Bolivia our Funeral Director and all the staff was amazing with us. First time ever having to unfortunately make these types of arrangements and they made it as easy as possible for us and extremely accommodating. I would never consider another establishment."
Verified Burial & Memorial Service Customer
August 2019
"The entire staff at Caballero Westchester were amazing. They were very compassionate and did an amazing job throughout this most difficult time."
Verified Burial & Memorial Service Customer
August 2019
"Lissette and Bolivia were kind and warm. Their manner was gentle and of understanding. I will point out that Bolivia was exemplary in her job. She put me at ease and helped me with logistics and times frames. In every aspect her treatment was caring and soft. Both Lissette and Bolivia are a true asset to your organization. To be frank I don't know how I would have arranged without them. I know my mother would have been pleased with everything. Thank you."
Verified Burial & Memorial Service Customer
August 2019
"Their support and professionalism got us through this very difficult time for our family. Thank you!"
Verified Burial & Memorial Service Customer
August 2019
"HE WAS VERY PROFESSIONAL AND AFFECTIONATE"
Verified Burial & Memorial Service Customer
July 2019
"PLEASE THANK ALL THE STAFF FOR THE AMAZING CARE AND CONCERN AND VERY PROFESSIONAL SERVICE."
Verified Burial & Memorial Service Customer
May 2019
"VERY PROFESSIONAL"
Verified Burial & Memorial Service Customer
May 2019
"THE SERVICE & CUSTOMER SERVICE WAS GREAT. THANK YOU"
Verified Burial & Memorial Service Customer
April 2019
"EVERYONE IN THE STAFF FROM THE SALES LADY TO THE HIGHER UPS WERE TREMENDOUSLY HELPFUL IN EVERY WAY DURING A PAINFUL MOMENT IN MY LIFE"
Verified Burial & Memorial Service Customer
January 2019
"THE BEST FOR THE FUNERAL HOME AND ITS STAFF IN GENERAL"
Verified Burial & Memorial Service Customer
December 2018
"THE STAFF ARE VERY PROFESSIONAL AND VERY COMPASSIVE."
Verified Burial & Memorial Service Customer
December 2018
"EXCELLENT SERVICE"
Verified Burial & Memorial Service Customer
December 2018
"STAFF EXCELLENT; VERY CLEAN LOCATION. HOWEVER, I WOULD RECOMMEND AN UPDATE OF THE FACILITIES. IT HAS NOT BEEN RENOVATED AT LEAST IN THE PAST 15 PLUS YEARS IVE VISITED."
Verified Burial & Memorial Service Customer
November 2018
"VERY PROFESSIONAL & FOLLOW THROUGH WITH PLANNING."
Verified Burial & Memorial Service Customer
November 2018
"CONSIDERING THE CIRCUMSTANCES I COULD NOT BE MORE SATISFIED. EVERYONE WAS EXTREMELY KIND."
Verified Burial & Memorial Service Customer
October 2018
"THIS IS OUR 4 FAMILY MEMBER THAT WE USED YOUR SERVICES FOR AND WE NEVER HAVE BEEN DISAPPOINTED. WE WOULD RECOMMEND YOU TO EVERYONE WE KNOW."
Verified Burial & Memorial Service Customer
October 2018
"VERY PROFESSIONAL STAFF, EXCELLENT FACILITIES AND SERVICE."
Verified Burial & Memorial Service Customer
August 2018
"WE ARE SO FAR AWAY FROM MY SISTERS HOME THE FUNERAL HOME WAS VERY HELPFUL IN THIS PROCESS. VERY PROFESSIONAL GUIDANCE FROM ALL FROM START TO FINISH. THANKS TO ALL."
Verified Burial & Memorial Service Customer
May 2018
"I HAVE 3 OTHER CREMATION ARRANGEMENT WITH THIS FUNERAL HOME"
Verified Burial & Memorial Service Customer
May 2018
"GIVEN THE CIRCUMSTANCES EVERYTHING WENT VERY WELL AT THE FUNERAL HOME. I WAS PARTICULARLY IMPRESSED TO SEE HER GOOD MY 95 YEAR OLD MOTHER LOOKED. THEY DID AN OUTSTANDING JOB."
Verified Burial & Memorial Service Customer
March 2018