Verified Customer Reviews
"Leslie is very professional, very sensitive to our families needs. She is very compassionate. I believe she is in the right profession."
Verified Burial & Memorial Service Customer
January 2021
"Greta was amazing."
Verified Burial & Memorial Service Customer
January 2021
"Throughout the entire interaction, it was as if they were taking care of one of their own loved one, they showed care, reverence and above all 'dignity'. Truly at a time when due to cover we could have only the immediate family at the graveside, Greta and Josh became an integral part of the family and made us feel grateful for choosing them."
Verified Burial & Memorial Service Customer
December 2020
"Warm and compassionate staff. Lovely service conducted by a local pastor. They listened to our needs and acted on them"
Verified Burial & Memorial Service Customer
December 2020
"Leslie and the Fairhaven team truly had our whole family feeling like we were part of their family. Half my family do not completely understand English, but the love and care Leslie provide definitely translated. We appreciate and the care they provide. Leslie especially went above and beyond our expectation. We are so glad we found Fairhaven during these challenging times."
Verified Burial & Memorial Service Customer
December 2020
"Leslie was amazing. She was so caring and responsive. She wasn't pushy in any way and took the time to answer all of our questions."
Verified Customer
December 2020
"I would highly recommend the services provided by Fairhaven mortuary they made a very difficult time seamless and no stress in the planning of burying my father. Greta was amazing in keeping in contact with me and answered all my questions immediately."
Verified Customer
December 2020
"I can't say enough good things about Fairhaven, Leslie, and Kristina. They gently made a tough time not just bearable but actually pleasant. I am basking in the memory of a home-going ceremony that honored my personal sorrow and made the task of grieving bearable."
Verified Burial & Memorial Service Customer
December 2020
"I gave the service is a thumbs up I was happy everything was good I recommend a place fairhaven"
Verified Burial & Memorial Service Customer
November 2020
"Leslie was superb in everyway, including her excellent communication. Wonderful lady!!"
Verified Burial & Memorial Service Customer
October 2020
"Thank you to the entire staff, everyone was very caring and made this is extremely difficult time as easy as possible."
Verified Burial & Memorial Service Customer
October 2020
"Genoveva was my primary contact and she was efficient and understanding of my grief. Never having an experience like this, I needed some time and guidance to make decisions. No one at Fairhaven rushed me and allowed me grieving and decision time. They were helpful in pulling together a beautiful service which I would not have been able to do on my own. They help a lot with details that the family may not feel like handling at this emotional time. Jill Lloyd, Celebrant, was recommended by Fairhaven and she certainly put time and care into learning about my husband and added a lot to the service. I would also definitely recommend her."
Verified Burial & Memorial Service Customer
September 2020
"Leslie from the first moment of our appointment was kind and very understanding as we were going through A very emotional time having just lost my husband the day before. She never pushed and wanted to know about my husband, the kind of man and father he was. She listened and if any questions helped answer them right away."
Verified Burial & Memorial Service Customer
September 2020
"Greta was very kind, thoughtful, informative, efficient, organized. She was amazing! Took great care of my mom and her memorial! Everything was perfect!"
Verified Burial & Memorial Service Customer
September 2020
"Leslie Greer's compassionate assistance is the most valuable aspect of our experience. Personally, as a grieving daughter and sole responsible in making sure that everything is perfect or near perfect, my expectations were met and exceeded! I can't thank Leslie enough for all her support with us. She is very mindful and respectful of our traditions. I cannot think of a better person to handle our situation but Leslie. She is a true gem and I am sure that any family who she supports during these trying times will feel comforted."
Verified Burial & Memorial Service Customer
August 2020
"The caring, immediate service, knowledge and professionalism of Leslie Greer made what was surely a time of grief and crisis into a manageable situation. Leslie promptly answered all my questions and made great suggestions. Her overall guidance and assistance is what I would hope all of the staff at Fairhaven would emulate. Thank you again and I would not hesitate to use Fairhaven again with all our future needs."
Verified Burial & Memorial Service Customer
August 2020
"They customize my services to meet my expectations and did not push a 'cookie cutter' service."
Verified Burial & Memorial Service Customer
July 2020
"Leslie was wonderful in her attentiveness to our needs. Always check on every detail beforehand as something will not go as planned."
Verified Burial & Memorial Service Customer
July 2020
"This is the second time I've used Fairhaven Memorial Services and as I can't think of a single thing that didn't go as planned. Genoveva Fonseca was exceptionally great and responsive."
Verified Burial & Memorial Service Customer
July 2020
"Jill did an amazing job with our service. She came to our home and spent much more time than expected getting to know Michael, through the eyes of those that loved and cared for him. She represented his life beautifully and elegantly."
Verified Burial & Memorial Service Customer
June 2020
"The staff was friendly, sensitive, kind, and willing to meet our wishes regardless if they fit into a package or not. Their genuine desire to cherish my brother's memory as we wanted was never questioned or challenged. Options were presented but never forced. The 2 gentlemen that picked up my brother were an absolute delight. Professional, dressed nicely, and showed him so much respect. Fairhaven made this terrible event as pleasant as it could be. Leslie is a doll. SO amazing to work with and so kind and respectful. Very available and patient."
Verified Burial & Memorial Service Customer
June 2020
"They were truley our angels on earth every step of the way."
Verified Burial & Memorial Service Customer
June 2020
"Not one moment of sadness during my visits with both Greta and the young gentleman in the 1st office to the left of the entrance. I hope one day I get treated here !"
Verified Burial & Memorial Service Customer
June 2020
"Geneva and Greta were absolutely wonderful. Geneva, especially, was always available to to us. Geneva explained everything and was very patient with us as we were very cloudy and things seemed overwhelming and confusing. She helped us, and continued to have h a very patient, caring attitude. For one of the very most dark and sad times in our lives, Geneva and staff were here for us. Thank you. God Bless. Darlene Bickler & Jon Bickler & Family."
Verified Burial & Memorial Service Customer
May 2020
"Working with Leslie Greer, the Family Service Counselor at the Mission Viejo, CA location. Leslie was friendly, kind, honest, considerate, efficient and anticipated our families needs. She provided complete, straightforward information and communicated our options without being pushy. Thank you Leslie."
Verified Burial & Memorial Service Customer
May 2020
"Professional. Kind. Sincere. Thorough. Kept me updated. Was a great experience."
Verified Burial & Memorial Service Customer
April 2020
"I would totally recommend the services of this Funeral Home. Fairhaven Memorial was as good as it could be."
Verified Burial & Memorial Service Customer
April 2020
"Could not be more happier with the service that I received. The staff was friendly welcoming and genuinely concerned to make sure that our family was comfortable in our time of need."
Verified Burial & Memorial Service Customer
March 2020
"working with Leslie Greer was amazing she thought of every detail in advance and followed through on everything she said she would do made our experience go smoothly"
Verified Burial & Memorial Service Customer
March 2020
"My experience at Fairhaven in Mission Viejo was better than I had expected. They handled my dear mother's service and it turned out absolutely beautiful. Our funeral director, Leslie was a pleasure to work with and her response time to any need that arose, was prompt. The ambience of the facility was very nice with an added touch of starburst in the reception area, homemade chocolate chip cookies in the coffee and tea bar. The entire staff was very hospitable and friendly. Planning a service is not a position that anyone wishes to be in. They made us feel very comfortable. After the Service, the feedback from family and friends was positive. I would definitely recommend Fairhaven Mission Viejo to anyone in need of their services."
Verified Burial & Memorial Service Customer
February 2020
"Highly recommend due to price, what was offered, and the comforting atmosphere. I was constantly in the loop about the arrangements and in a timely manner. I can say I actually looked forward to walking into the building and interacting with your staff! Soooo comporting."
Verified Burial & Memorial Service Customer
February 2020
"All of things I said above is how I feel. And I would never second guess using another funeral home I have had the best and nicest experience here, also other family members and close friends who have used Fairhaven where also very happy, each one of those funerals I have attended and each was very beautifully done ."
Verified Burial & Memorial Service Customer
January 2020
"In the saddest time, Fairhaven was very comforting and helpful. From beginning to end, Fairhaven did an excellent job of taking care of our needs."
Verified Burial & Memorial Service Customer
January 2020
"The Fairhaven staff was very professional making the arrangements easy for us and the funeral into a class act."
Verified Burial & Memorial Service Customer
December 2019
"Beautiful services rendered. The event was very solemn and private. The staff were wonderful especially Leslie Greer. She was on top of everything. Michael and Geneva and Patricia were very courteous and helpful. We loved this place and would recommend them to all we know."
Verified Burial & Memorial Service Customer
December 2019
"Unfortunately I have been through this process more that one should and my experience with Fairhaven was without a doubt the most pleasant. The staff is kind and personable. The process was very professionally handled. Pricing was very fair."
Verified Burial & Memorial Service Customer
October 2019
"Leslie was wonderful. I am so thankful for all of her help. Jill performed my husbands service as a celebrant. She really took the time to get to know my husband and her words were beautiful. Josh was in charge of my husband service and he was so kind and the service went very smoothly."
Verified Burial & Memorial Service Customer
September 2019
"Fairhaven helped me with both an aunt and an uncle. I was not in need of help with grief as I was with just making the process smooth and hassle free. They did that and more. I think it takes the right kind of personality to do the work, and Greta has that personality. The other staff were also very professional and good to work with."
Verified Burial & Memorial Service Customer
August 2019
"Fairhaven Memorial honored my father with the most beautiful service I could ask for. They were so patient, thoughtful, and sympathetic."
Verified Burial & Memorial Service Customer
June 2019
"GREAT CUSTOMER SERVICE STAFF WAS SO COMFORTING"
Verified Burial & Memorial Service Customer
June 2019
"EVERY THING WAS HANDLED VERY WELL THANK YOU."
Verified Burial & Memorial Service Customer
May 2019
"WHEN I FIRST WAS THERE I REALLY DID NOT WANT A LOT OF WHAT WAS OFFERED WAS TOLD CHEAPER IF YOU GET PACKAGE. ALSO WAS NOT TOLD SATURDAY WAS AN EXTRA CHARGE"
Verified Burial & Memorial Service Customer
May 2019
"DIGNITY MEMORIAL HAD A RECIPROCAL ARRANGEMENT WITH THE MORTUARY CONTRACTED BY MY FATHER THROUGH A PRE-PAID PLAN. ALL SERVICES RECEIVED WERE EXEMPLARY AND I WOULD HIGHLY RECOMMEND DIGNITY MEMORIAL SHOULD THE OCCASION ARISE."
Verified Burial & Memorial Service Customer
May 2019
"GREAT JOB BY THE TEAM!"
Verified Burial & Memorial Service Customer
May 2019
"THE SEVICES PROVIDED BY FAIRHAVEN MEMORIAL SERVICES HELPED OUR FAMILY THROUGH A VERY DIFFICULT TIME. THE ENTIRE STAFF TOOK GOOD CARE OF US AND ALWAYS HAD OUR EVERY INTEREST IN MIND. THANK YOU!"
Verified Burial & Memorial Service Customer
March 2019
"OVERALL VERY SATISFIED W/ THE SERVICE & THE OFFERING."
Verified Burial & Memorial Service Customer
March 2019
"IM SO VERY GRATEFUL FOR THE KINDNESS, EFFICIENCY, AND PROFESSIONALISM OF THE FAIRHAVEN STAFF, MANY MANY THANKS!"
Verified Burial & Memorial Service Customer
November 2018
"JUST @ BIG THANK YOU! TO ALL"
Verified Burial & Memorial Service Customer
October 2018
"THE STAFF HELPING ME WITH THE SERVICE WERE OUTSTANDING. THEY DID & SO MUCH MORE THAN I ASKED. IN MOMENTS LIKE THAT YOU DONT WANT TO HAVE TO THINK. THEY DID IT ALL & WAS SO MUCH APPRECIATED!"
Verified Burial & Memorial Service Customer
August 2018
"I WORKED WITH THEM BECAUSE THEY WERE WILLING TO WORK WITH ME BY EMAIL AND THEY LET ME BUY MY OWN CASKET NOT THROUGH THEM."
Verified Burial & Memorial Service Customer
August 2018
"YOU WERE ALL GREAT & HELPFUL"
Verified Burial & Memorial Service Customer
August 2018
"OUR FAMILY WAS VERY PLEASED WITH THE SERVICES OF FAIRHAVEN"
Verified Burial & Memorial Service Customer
July 2018
"I WOULD STILL BE INTERESTED IN COMPLETING AN ONLINE OBITUARY FOR MY MOTHER."
Verified Burial & Memorial Service Customer
July 2018
"FAIR HAVEN IS A WONDERFUL WHEN MY SON PASS AWAY BEFORE MY HUSBAND DID THEY MADE THE LOST MORE BARABLE, THEY ARE MY FUNERAL HOME"
Verified Burial & Memorial Service Customer
June 2018
"A POSITIVE EXPERIENCE DURING DIFFICULT TIMES!"
Verified Burial & Memorial Service Customer
April 2018
"THE LEVEL OF PROFESSIONALISM EXCEEDED ALL OUR EXPECTATIONS. COMPLETE PEACE OF MIND THAT ALL DETAILS WERE HANDLED!"
Verified Burial & Memorial Service Customer
March 2018
"ALL STAFF AT FAIRHAVEN MEMORIAL SERVICES SHOWED CARE AND COMPASSION AT THE MOST DIFFICULT TIME OF MY LIFE. HIGHLY RECOMMEND USING THEIR SERVICES."
Verified Burial & Memorial Service Customer
March 2018