Verified Customer Reviews
"The staff was very personal and professional and Walter, in particular, did a wonderful job at guiding us through the decisions we needed to make. I highly recommend him and your funeral home to anyone in need of funeral arrangements."
Verified Burial & Memorial Service Customer
October 2020
"Everyone at Cotten was so kind and helpful. Rex Bennett has been a dear friend of the family and has been there for our family through several deaths, including the deaths of all 3 of my Aunt Margie's adult children. This is something that no mother should have to go through but Rex helped and guided her through each of those services. Because of his tender, compassionate care Margie's last wishes were for Rex to take care of her when her time came ... and that is just what he did. We could have asked for things to have been handled any better!"
Verified Burial & Memorial Service Customer
October 2020
"Jennifer Hodges' expertise guided us through this process seamlessly."
Verified Burial & Memorial Service Customer
September 2020
"I can not recommend Cotten enough and especially Rex Bennet, our Director. We have known Rex for years and he has helped us through several deaths when he worked at the other funeral home. Though we had used them for years, we chose to come to Cotten because of him. We were not disappointed in the least. He met our every need and took care of every last detail. We couldn't be more pleased."
Verified Burial & Memorial Service Customer
September 2020
"The staff at Cotten funeral home is kind and compassionate, they serve with love."
Verified Burial & Memorial Service Customer
August 2020
"Jennifer was like a part of my family. I never felt out of place or if I had a second thought she reassured me that my first thought was right. I was so happy of the life that your facility gave my daughters last days. Thank you and your facility."
Verified Burial & Memorial Service Customer
August 2020
"All of the arrangements were carried out beautifully by Rex and the staff at Cotten. We couldn't be more pleased!"
Verified Burial & Memorial Service Customer
July 2020
"We are so pleased with every aspect of the service we received from Rex and the other members of your staff. Everyone was very kind, helpful and supportive to us during the loss of my Mom. She was the matriarch of our family and worthy of the services we gave her. Rex and the whole crew were just wonderful at every turn."
Verified Burial & Memorial Service Customer
July 2020
"Very happy with everything!"
Verified Burial & Memorial Service Customer
July 2020
"Everything was taken care of with such compassion and caring. It was like they were part of my family. They made sure that my husband was taken care of with the dignity that he deserved. If I needed something or someone they were always available even on the weekends."
Verified Burial & Memorial Service Customer
July 2020
"Very personable and caring staff. I definitely recommend your services to anyone who is in need of your assistance."
Verified Burial & Memorial Service Customer
June 2020
"You can trust Chris and his team to deal compassionately, fairly, and respectfully with your family in making final arrangements. There was never any pressure or hard sell techniques used. They let us know what was available and answered all of our questions and then let us decide. If you need a basic cremation or your ashes launched into space or anything in between, they will help you."
Verified Burial & Memorial Service Customer
June 2020
"We appreciate the compassionate help that was given to us during our time of need! Thank you!"
Verified Burial & Memorial Service Customer
May 2020
"Outstanding service from the initial phone call until they're sure your completely satisfied."
Verified Burial & Memorial Service Customer
April 2020
"Great job, Rex, and staff on a great job!"
Verified Burial & Memorial Service Customer
April 2020
"Highly recommend these truly wonderful people!"
Verified Customer
March 2020
"Lovely facility and people!"
Verified Burial & Memorial Service Customer
March 2020
"We were very pleased with all of the help and guidance we received during our time of sorrow!"
Verified Burial & Memorial Service Customer
March 2020
"Everything was perfect from start to finish! I so appreciate all of your kind assistance!"
Verified Burial & Memorial Service Customer
March 2020
"Anyone in need of funeral or cremation services should definitely consider Cotten Funeral Home! They are truly wonderful!"
Verified Burial & Memorial Service Customer
March 2020
"Rex did an amazing job helping us get everything handled in the beginning but couldn't be at the service so he introduced us to Mike who handled the service. Everything was flawless and they were both fantastic!"
Verified Burial & Memorial Service Customer
February 2020
"The funeral directors and other staff at Cotten Funeral Home are very caring and compassionate while handling the details of one of the hardest times in a person's life."
Verified Burial & Memorial Service Customer
January 2020
"Jennifer Sosebee and the staff at Cotton was absolutely wonderful! We could not have asked for more!"
Verified Burial & Memorial Service Customer
December 2019
"Although we only needed a basic cremation, Rex patiently listened to our needs and helped us honor those wishes and our budget without making us feel pressured! Everyone we have encountered at Cotton's has been first class!"
Verified Burial & Memorial Service Customer
December 2019
"Rex and Walter were wonderful!!"
Verified Burial & Memorial Service Customer
December 2019
"Everything was handled perfectly by Lisa and Rex, from visitation to memorial and even at the placement ceremony for the ashes. In fact, it was pouring down raining when we gathered at the cemetery to place the ashes in the wall. Rex showed up with umbrellas for our family and even gave his up so we would not get wet. Thank you all for going above and beyond for our family!"
Verified Customer
December 2019
"They are the best we have used them several times but this was a best experience ever"
Verified Burial & Memorial Service Customer
November 2019
"Rex helped us plan a beautiful memorial for my husband and was so patient with us throughout the whole process. Everything was absolutely perfect and just the way we wanted it, from the flowers to the catering and everything in between."
Verified Burial & Memorial Service Customer
November 2019
"Every aspect of the services we encountered at Cotten was so very professional and done with such great care! We were so impressed with he gentlemen who came to the house to pick up my dear Husband. Then Rex did an amazing job putting us at ease and arranging every aspect of the service and helping us make so many difficult decisions! On the day of the service, Russ, Clay and several others helped us and each one was so kind, respectful and helpful. God bless you all for doing His work and caring for others with His love!"
Verified Burial & Memorial Service Customer
November 2019
"Russ was wonderful!"
Verified Burial & Memorial Service Customer
November 2019
"Thank you for all of your help"
Verified Burial & Memorial Service Customer
November 2019
"We love Cotten Funeral Home and are so grateful for everyone's help during our time of sadness and loss. Walter and Rex, in particular, were wonderful to work with and they showed so much care and compassion. Thank you to everyone!"
Verified Burial & Memorial Service Customer
November 2019
"I cannot say enough wonderful things about Ray Smith and his staff. He is my neighbor and we chose to use Cotten because of him! He was so sweet and even delivered my husband's ashes to me personally at home."
Verified Customer
November 2019
"We started the process with Walter and then transitioned to Rex. They were both amazing and took care of every detail with such great care! We couldn't have asked for our Mom's services to have been any better!"
Verified Burial & Memorial Service Customer
November 2019
"I was out of state when my husband died but Rex took care everything and arranged every detail perfectly until I could return home. He also preached my husband's service and did an amazing job!"
Verified Customer
November 2019
"Rex Bennett and the staff at Cotton Funeral Home are outstanding. The compassion shown to our family was such a blessing. They guided us through the process of funeral arrangements; allowing us to make the best decisions during a very difficult time. Even after the funeral, Rex and his staff have continued to help us as we adjust to life without our mom."
Verified Burial & Memorial Service Customer
September 2019
"THANK FOR HELPING OUR SERVICE TO BE A CELEBRATION OF MY HUSBANDS LIFE!"
Verified Burial & Memorial Service Customer
July 2019
"EVERYTHING WAS DONE AS REQUESTED! VERY PLEASED!"
Verified Burial & Memorial Service Customer
July 2019
"THEY WENT BEYOND WHAT THEY NEEDED TO DO TO HELP US."
Verified Burial & Memorial Service Customer
July 2019
"THANK YOU ALL FOR A DIGNIFIED EXPERIENCE I AM VERY PLEASED"
Verified Burial & Memorial Service Customer
June 2019
"I LIVE IN MINNESOTA. THE STAFF WAS MOST HELPFUL IN ARRANGING THE CREMATION AND TRANSFER TO A LOCAL FUNERAL HOME."
Verified Burial & Memorial Service Customer
May 2019
"COMPASSIONATE - WELL VERSED AWARE OF YOU PARTICULAR NEEDS. NO HIGH PRESSURE SALES"
Verified Burial & Memorial Service Customer
May 2019
"THIS THE #1 FUNERAL FOR ME AND MY LOVE ONES THEY HAVE DONE SERVICE FOR MY FAMILY SINCE THEY HAVE BEEN BUSINESS. THEY ARE THE GREATEST AND HAS ALWAYS BEEN THERE FOR US."
Verified Burial & Memorial Service Customer
May 2019
"VERY HAPPY WITH CARE & COMPASSION OF EVERYONE AT HOME HOW GUARD CAME TO HOME TO PICK UP MY MOTHER"
Verified Burial & Memorial Service Customer
April 2019
"WHEN MY HUSBAND PASSED IT TOOK NEARLY 1 HOUR AND A HALF TO REMOVE HIS BODY FROM THE NAME, THIS WAS VERY HARD ON ME AND MY FAMILY. A QUICKER RESPONSE TIME IS NEEDED SINCE FUNERAL HOME WAS ONLY A SHORT DISTANCE FROM MY HOUSE."
Verified Burial & Memorial Service Customer
April 2019
"EVERYONE AT COTTEN FUNERAL HOME IS PROFESSIONAL, KIND, AND MAKES THE PROCESS EASY. I GREATLY APPRECIATED ALL OF THEIR HELP."
Verified Burial & Memorial Service Customer
March 2019
"I JUST WANTED TO THANK YOU AGAIN FOR TAKING SUCH GOOD CARE OF MY COUSIN FUNERAL. YOU MADE A VERY DIFFICULT TIME A LITTLE EASIER AND GREATLY APPRECIATED."
Verified Burial & Memorial Service Customer
February 2019
"ALWAYS PROFESSIONAL AND COMPASSIONATE. WE WILL BE MAKING OUR PRE-NEED ARRANGEMENTS WITH COTTEN AFTER THE FIRST OF THE YEAR"
Verified Burial & Memorial Service Customer
January 2019
"THE STAFF AT THE FUNERAL HOME WERE VERY ATTENTIVE, CONSCIENTIOUS AND CONSIDERATE. THEY TOOK CARE OF EVERYTHING FOR YOU."
Verified Burial & Memorial Service Customer
December 2018
"MOM PREPAID, ALL ARRANGEMENTS WERE DONE AS SHE REQUESTED. ALSOME JOB."
Verified Burial & Memorial Service Customer
December 2018
"ALL WERE VERY CARING AND VERY HELPFUL."
Verified Burial & Memorial Service Customer
November 2018
"EVERYTHING WENT AS PLANNED & AS DISCUSSED FOR A SERVICE FOR A LOVED ONE IS DONE HIS WELL, I GIVE PRAISE"
Verified Burial & Memorial Service Customer
September 2018
"WAS VERRY NICE FUNERAL THANKS FOR EVERYTHING."
Verified Burial & Memorial Service Customer
August 2018
"WOULD NOT USE ANYOTHER. THEY ARE THE BEST."
Verified Burial & Memorial Service Customer
August 2018
"AT A DIFFICULT TIME LIKE THIS OUR ADULT CHILDREN & I WERE COMPLETELY CONFIDENT THAT OUR PLAN & WISHES FOR OUR BELOVED HUSBAND/DAD WOULD BE CARRIED OUT EXACTLY AS REQUESTED DUE TO THE EXCELLENT CARE & GUIDANCE OF THE STAFF & FUNERAL DIRECTOR THEY ACTUALLY EXCEEDED OUR EXPECTATIONS!"
Verified Burial & Memorial Service Customer
August 2018
"I HAVE HAD THEIR OF MY FAMILY MEMBERS AT COTTEN OVER THE PAST YEAR AND HALF. THE PEOPLE THERE ARE SO CAREING AND VERY PASSIONATE."
Verified Burial & Memorial Service Customer
June 2018
"GOOD SERVICES PROVIDED"
Verified Burial & Memorial Service Customer
May 2018
"EVERYTHING WENT VERY WELL"
Verified Burial & Memorial Service Customer
April 2018
"DURING THIS ESPECIALLY DIFFICULT TIME MY FAMILY AND I WERE TREATED WITH THE UTMOST COMPASSION AND RESPECT."
Verified Burial & Memorial Service Customer
April 2018
"AFTER DEALING WITH COTTEN FOR BOTH OF MY PARENTS SERVICES. I AM VERY IMPRESSED- AND GRATEFUL FOR THEIR PRE-PLANNING!"
Verified Burial & Memorial Service Customer
April 2018
"GREAT SERVICE!"
Verified Burial & Memorial Service Customer
March 2018
We believe that each funeral service should celebrate the unique and special qualities of the individual being honored. Our team members will work with you to help 
You are always welcome to visit us at 2210 Neuse Blvd. in New Bern. Our team members are available to help you 24 hours a day, 7 days a week. Please give us a call if you need immediate assistance or if you would like more information about our funeral and cremation services.
