Verified Customer Reviews
"Excellent service and experience, especially in light of the circumstances!"
Verified Burial & Memorial Service Customer
July 2021
"The staff take really good care of the families and the loved one."
Verified Burial & Memorial Service Customer
July 2021
"Everything was so good and the staff was very friendly"
Verified Burial & Memorial Service Customer
June 2021
"I would highly recommend Zoeller. The compassion was genuine . The service of all the staff was sincere and the planning was easier than anticipated . First class people. Thank you for the attention to detail that was requested ."
Verified Burial & Memorial Service Customer
June 2021
"The team at Zoeller was wonderfully compassionate and very professional. Frances was my funeral director and she was amazing. She went above and beyond to make sure all my requests were met or exceeded. It is never easy to deal with the aftermath of a loved one's death, but the team at Zoeller makes it about as easy as is possible."
Verified Burial & Memorial Service Customer
May 2021
"Thank you for your service"
Verified Cremation Customer
May 2021
"We're very please from the very start did a great presentation for us to understand everything that need to be done Reynaldo was great as were everybody else"
Verified Cremation & Memorial Service Customer
May 2021
"Zoeller Team were amazing with Mom and Dad's funerals."
Verified Burial & Memorial Service Customer
April 2021
"The staff took our random thoughts and helped make them a reality. The celebration of his life was uplifting to all who attended the service."
Verified Cremation & Memorial Service Customer
April 2021
"I was not there, but all of our phone and email dealings were top notch."
Verified Cremation Customer
April 2021
"Frances was amazing to work with and made everything easy and pleasant."
Verified Cremation Customer
April 2021
"During this difficult time of losing our mother, Zoeller Funeral Home provided us with great support and guidance in seeing us through. The entire staff was very friendly and attentive to our needs throughout the process. Zoeller Funeral Home was able to ease our pain by truly caring for us. We will be eternally grateful for them."
Verified Burial & Memorial Service Customer
March 2021
"The empathy that the Funeral Director, Jackie Evans and Ron (assisted) were beyond wonderful. They gave me time to think through what I needed to do or decide. Both were kind and helpful throughout the entire process. They were very patient and did not rush me at any time. I am grateful to them both."
Verified Burial & Memorial Service Customer
March 2021
"I felt no pressure which was such a relief. I was going through a very sad experience with my husband passing at the age of 57. Frances with Zoeller Funeral home took control and it ended up being a very lovely service. She was very helpful and kept in touch with me thru the whole experience."
Verified Cremation & Memorial Service Customer
February 2021
"Zoeller took very good care of all of our needs. The staff was amazing for and very professional. They made sure all of our needs were taken of."
Verified Burial & Memorial Service Customer
February 2021
"Fortunately we don't have to go through this very often but it so nice and reassuring that their are businesses still around like Zoeller that really do care. I thank you for that and may God bless the management and staff at Zoeller."
Verified Burial & Memorial Service Customer
February 2021
"We have used you for all our family and for our friends. We have also prearranged both our services with y'all. You do a great job. Thank you all very much!!"
Verified Burial & Memorial Service Customer
January 2021
"The Zoeller team did an exceptional job with all aspects of my mother's funeral arrangements. They were extremely compassionate, respectful, and professionally driven to provide services that exceeded my family's expectations. Great job! Charlie Skipper"
Verified Cremation Customer
December 2020
"A special day for our family for our Father. The Staff was amazing and there for us at any given moment."
Verified Burial & Memorial Service Customer
December 2020
"Oh brought us such relief. THANK YOU."
Verified Cremation & Memorial Service Customer
November 2020
"Staff was exceptional in every aspect. Very helpfull & understanding"
Verified Burial & Memorial Service Customer
October 2020
"Zoeller went above and beyond for our family. They made everything so personal for our family. We never expected such a wonderful welcoming and touching service. From planning to the final touches every single detail was wonderful. Thank you so very much for the tender loving care and attention."
Verified Cremation & Memorial Service Customer
October 2020
"Jacqueline Evans was outstanding in her presentation and answering our questions."
Verified Cremation Customer
September 2020
"Our funeral director (Ray Luera) was very helpful in guiding me and my children through the most difficult time of our lives. He was compassionate and provided the guidance we needed to navigate through the process.We never felt pressured into anything or like we were negotiating the purchase of a car, which we did experience with the first cemetery agent. Upon hearing about our experience Ray immediately referred us to a different agent that he felt would be better suited for me and my family. We were very pleased with our experience as much as one can be when dealing with a great loss."
Verified Burial & Memorial Service Customer
September 2020
"Jackie went above and beyond during this tragic moment. We will be forever thankful to her."
Verified Burial & Memorial Service Customer
September 2020
"Zoeller's thinks of everything when you are not able to. Let's face it, it's an emotional time. They raise suggestions and just help you along with the process."
Verified Cremation Customer
August 2020
"The staff was very compassionate and helpful."
Verified Cremation Customer
August 2020
"Zoeller Funeral Home is the absolute BEST... from beginning to end. They sincerely care about you and your loved one.... so very kind. They are strictly there for you! Their facility is comforting and beautiful. They are also great to help you with pre-planning. They take time to make sure you know all of your options and do all they can to make it just exactly how you and your family want it. We cannot thank them enough for their professional yet very personal care. Every family deserves the experience that Zoeller provides."
Verified Burial & Memorial Service Customer
July 2020
"We were very happy with how Zoeller Funeral Home handled our funeral arrangements. The whole staff was helpful, considerate, and they exceeded our expectations from a customer service standpoint. We would definitely recommend Zoeller Furneral Home to anyone that is in need of funeral home services. Thank you again!"
Verified Burial Customer
July 2020
"They were all very helpful and considerate of our needs and feelings"
Verified Burial & Memorial Service Customer
June 2020
"They took care of my mom like family"
Verified Burial & Memorial Service Customer
May 2020
"The feeling that My family was the only client they had. I felt as if my husband and our family was loved and respected. The followup after my husband's service and cremation was/is outstanding. With their job being the person who takes care of your loved one, when you no longer can, they preformed the service/job as if my husband was one of their family members."
Verified Cremation & Memorial Service Customer
May 2020
"I highly recommend Zoeller Funeral Home. Our family had a very positive experience with all representatives. They were kind, helpful, compassionate, flexible, and pressure-free. They made the process of planning and executing the funeral service as simple and stress-free as possible. We are eternally grateful for the continued support of our funeral director, Tricia, as she traveled to the burial site in Houston and continued to support and guide our family through a cemetery issue we encountered upon our arrival there."
Verified Burial & Memorial Service Customer
March 2020
"Having a preplanned service made a difficult time easy and stress free!"
Verified Cremation Customer
February 2020
"Great compassionate service at an emotional sad time"
Verified Cremation Customer
February 2020
"Zoeller has exceptional service, staff, facilities and remembrance items to help with after funeral needs as well. We could not be happier or more satisfied with our recent experience. Frances was truly a God send yo our family."
Verified Burial & Memorial Service Customer
February 2020
"Frances and all the Zoeller staff were very attentive without being overbearing or in the way of our celebration of my mom's wonderful life. The place is very homelike in its atmosphere and it allows attendees to be alone or with many others to grieve or celebrate as they saw fit. It was a very good and easy experience."
Verified Cremation & Memorial Service Customer
February 2020
"High quality and professionalism. Greg and his team handled every detail beautifully."
Verified Burial & Memorial Service Customer
February 2020
"Some of the nicest folks you will ever work with at this particular window of time. My husband and I were almost taken aback at the professionalism and kindness shown to us. I have been to funeral homes but nothing like the experience we had at Zoeller. For instance, when we went to see my Mom in the viewing room, she wasn't in a coffin, but a bed. It was set up like a bedroom. A beautiful bedroom. It was precious. If you want to be in good hands, very knowledgeable hands - select Zoeller."
Verified Cremation Customer
January 2020
"They explained our options with compassion and a high level of professionalism. They gave us time to think and review our decisions."
Verified Burial & Memorial Service Customer
December 2019
"Losing a loved-one is terrible. Zoeller Funeral Home makes that experience less so. Plan and pay for services in advance, if you're able. It takes a lot of stress off of your surviving loved ones. Sure funeral services and arrangements aren't cheap but Zoeller will do their best to meet all of your needs, from the simple to the more extravagant. They have a wide range of options and services available to make the celebration of the life of your loved one beautiful and thoughtful. All that being said, the amazing staff at Zoeller is what makes it so very impressive. My father's services would not have been what they were if it weren't for the people, specifically Frances and Angie, at Zoeller Funeral Home. We'll remember them always and we're eternally in gratitude. Thank you."
Verified Burial & Memorial Service Customer
December 2019
"We had a limo for our trip Houston for burial. What a relief for Bill and I. Also a excellent driver ."
Verified Burial & Memorial Service Customer
December 2019
"The staff at Zoeller's were very professional yet compassionate during a very emotional time. They took their time ascertaining our wishes, then took care of everything."
Verified Cremation Customer
November 2019
"The funeral director Frances was very helpful, and want way above and beyond to ensure my father was honored in line with his wishes. I would highly recommend Frances and Zoeller."
Verified Burial & Memorial Service Customer
November 2019
"The Staff of Zoeller Funeral Home was so amazing from the arrangement process to the funeral service. My daughter and I were treated so kindly which helped us get through a very difficult time. Thank you so much!! Love, Kelli & Ashley"
Verified Cremation & Memorial Service Customer
November 2019
"Outstanding from start to finish! Can't imagine a better job than these folks did for us and our daughter!"
Verified Cremation & Memorial Service Customer
October 2019
"Everyone is very helpful. If they cannot answer a questions they will find someone that will be able to help. They pay attention to your needs and do not push you to make a decision that you are not comfortable making. They do not rush you during arrangements or after the service. They try to accommodate you in every way possible. My family is very grateful for all they did for us."
Verified Cremation & Memorial Service Customer
September 2019
"Very professional and understanding and kind to me and my family"
Verified Burial & Memorial Service Customer
September 2019
"This funeral home is beyond amazing!! I would not recommend anyone else. They were caring, thoughtful, compassionate, and very diligent. They provided a true five star service."
Verified Burial & Memorial Service Customer
August 2019
"OUR FAMILY WERE VERY PLEASED WITH THE DIGNITY, RESPECT AND PROFESSIONALISM GIVEN. THANK YOU"
Verified Burial & Memorial Service Customer
July 2019
"STAFF WHERE GREAT AND VERY HELPFUL IN HELP THE SIBLING ARRANGE MY MOTHER FUNERAL."
Verified Burial & Memorial Service Customer
July 2019
"IT WOULD BE BENEFICIAL IF THE FUNERAL HOME HAD MORE CASKETS TO VIEW"
Verified Burial & Memorial Service Customer
May 2019
"THE EXPERIENCE I HAD AT ZOELLER FUNERAL WAS OUTSTANDING. THEY DID EVERYTHING RIGHT AT A TIME & REALLY NEEDED IT. WILL BE HIGHLY RECOMMENDED BY ME."
Verified Burial Customer
February 2019
"THIS WAS A GOOD EXPERIENCE SAD BUT A PART OF LIFE WE ALL MUST FACE."
Verified Burial & Memorial Service Customer
December 2018
"I HAVE BURIED BOTH PARENTS WITHIN THE PAST YEAR & ZOELLERS STAFF WAS COMPASSIONATE & CARING & VERY PROFESSIONAL"
Verified Burial & Memorial Service Customer
November 2018
"THEY WENT ABOVE & BEYOND EXPECTATIONS IN ALL ARRANGEMENTS INCLUDING HONOUR AT CEMETERY. MY HUSBANDS BODY WAS ORIGINALLY AT SCHARTZ FUNERAL HOME WHICH COULD NOT/ DID NOT MEET OUR NEEDS."
Verified Burial & Memorial Service Customer
November 2018
"THROUGHOUT THIS DIFFICULT EXPERIENCE, THE STAFF AT ZOELLER FUNERAL HOME TREATED MY WIDOWED FATHER, MYSELF, AND THE REST OF MY FAMILY WITH CARE, DIGNITY, AND RESPECT. THANK YOU FOR MAKING THIS EASIER FOR US!"
Verified Cremation & Memorial Service Customer
October 2018
"MY MOTHER, HIS SPOUSE WAS THANKFUL. THE WHOLE PROCESS AND SO WAS I"
Verified Burial & Memorial Service Customer
October 2018
"THE STAFF WERE PROFESSIONAL AND COMPASSIONATE IN THEIR SERVICE TO MYSELF & FAMILY."
Verified Cremation Customer
August 2018
"COULD NOT HAVE BEEN MORE SATISFIED WITH ZOELLER FUNERAL HOME & STAFF"
Verified Burial & Memorial Service Customer
June 2018
"I WOULD RECOMMEND ANYBODY THIS THE PLACE I WOULD HAVE MY ARRANGEMENT AT. THEY SHOWED MY FAMILY COMPASSION THATS IMPORTANT"
Verified Burial & Memorial Service Customer
May 2018
"ALL THE STAFF WERE EXCELLENT."
Verified Cremation & Memorial Service Customer
May 2018
"EVEN THOUGH OUR NEED FOR SERVICES WAS ONLY FOR CREMATION, THE STAFF WAS PROFESSIONAL, EFFICIENT AND THOUGHTFUL. THE FLOWERS, PRIVATE ROOM AND QUITE TIME WERE APPRECIATED WHEN WE CAME FOR THE ASHES. THANK YOU"
Verified Cremation Customer
May 2018
"PREARRANGEMENTS WERE PROFESSIONAL -STAFF WAS COMPASSIONATE AND COURTEOUS -DRIVER/TRANSPORTATION TO GRAVESITE IN EAST TEXAS WAS EXCELLENT. -AFTER FUNERAL, THE CATERED RECEPTION WAS EXCELLENT."
Verified Burial & Memorial Service Customer
April 2018
"GREAT STAFF-CARING AND COMPASANT- COULD NOT HAVE ASKED FOR ANYTHING MORE DURING A MOST DIFFICULT TIME."
Verified Burial & Memorial Service Customer
March 2018
"WE COULD NOT HAVE ASKED FOR BETTER TREATMENT DURING THE MOST TRYING OF TIMES."
Verified Cremation & Memorial Service Customer
March 2018