Verified Customer Reviews
"Metairie is the most beautiful cemetery I have ever visited. Most of my close relatives are entombed there."
Verified Customer
February 2021
"To soon"
Verified Burial & Memorial Service Customer
February 2021
"The why my Mother looked was outstanding. I felt they made her look the Mother I love. Excellent work."
Verified Burial & Memorial Service Customer
January 2021
"Lake Lawn was a pleasure to work with and would highly recommend them to anyone who is in need of arrangements."
Verified Burial & Memorial Service Customer
December 2020
"Generally, the services provided are good. Currently, possibly because of the pandemic, however, navigating the contact system can be extremely frustrating."
Verified Customer
January 2021
"Everyone was professional and the service was perfect. It was more than I expected but I guess you get what you pay for. Thank you very much."
Verified Burial & Memorial Service Customer
November 2020
"My comments, above, would be 5 Stars out of 5. You have a great team. Thank you."
Verified Burial & Memorial Service Customer
November 2020
"Due to COVID and distance, we could not be present for any events upon my brother's death. But staff made the process straightforward for us."
Verified Customer
October 2020
"Everything was fine. Thanks."
Verified Burial & Memorial Service Customer
October 2020
"Caring, sincere, professional staff. Chastity was great to work with..."
Verified Burial & Memorial Service Customer
September 2020
"Sharon Galman was exceptional. She made everything perfect for our mom."
Verified Burial & Memorial Service Customer
September 2020
"Everyone at Lake Lawn was exceptionally kind and helpful. My family has been with Lake Lawn for generations and my husband and I do plan on one day moving there ourselves - although we hope to have some time in our current home before moving over there!!"
Verified Burial & Memorial Service Customer
September 2020
"See comment above."
Verified Burial & Memorial Service Customer
September 2020
"Jay Poche is terrific. He deserves a raise!"
Verified Burial & Memorial Service Customer
August 2020
"During our service Meghan was assigned as told in advance to us by Kailyn. Meghan and the rest of the staff was so very attentive and knowledgeable. Every thing went smoothly, without a hitch. None of the staff rushed us as we spoke to friends and family before going to the grave site at Lakeland. Our driver Rene was the best. He was so friendly and caring. Thanks to all of you for taking care of us with grace and style."
Verified Burial & Memorial Service Customer
August 2020
"Joe Wilcox was very cordial and explained all the fees/benefits afforded to me."
Verified Customer
August 2020
"Professional friendly people that show how much they care to the needs of my family."
Verified Burial & Memorial Service Customer
June 2020
"I felt cared for and everything went very smoothly."
Verified Burial & Memorial Service Customer
June 2020
"Process was well done which made the family loss easier to deal with. Thanks to all staff of Lakelawn."
Verified Customer
June 2020
"Everyone add Lake lawn made the process very easy and we are grateful for their professionalism."
Verified Burial & Memorial Service Customer
June 2020
"Actually these comments are for both future customers AND for Lake Lawn to consider: - Simply inquire and get a written list of any and all additional charges that will be or may be charged after the pre-paid funeral expenses are settled. I would have certainly appreciated a copy of such services complete with the cost I prepaid for, at the final arrangement meeting. I may have been given such a listing at the conclusion of the prepayment meeting but I could not locate it in my home. The additional cost were at the time unexpected, again probably due to my poor memory. I think it would be wise of Lake Lawn to list the other expenses a person will likely encounter upon a spouses death, along with the purchasers initial by each expense as documentation that it was discussed at the prepayment meeting. I have no hard feelings about the additional expenses because I have a terrible memory, but I suspect I am not the only surviving spouse with a poor memory. - And lastly it's would have been wonderful to be reminded upon the FIRST viewing of the deceased, that I still had the option of a closed casket. We buried two loved ones at the same time. One loved one looked to be peacefully sleeping while my other love one was actually really hard to identify, looked VERY bad. In retrospect, had I been reminded by my funeral director upon FIRST seeing him (I was alone) I would have undoubtedly requested the casket to be closed. Again I hold no grudge but a gentle reminder would have made everything better. I accept that it was my error in not having the lid closed."
Verified Burial & Memorial Service Customer
May 2020
"Guy Poche was professional and efficient in a gentle and comforting manner."
Verified Burial & Memorial Service Customer
May 2020
"I had a unique situation with my Daddy's passing during this Pandemic. It had been a very sorrowful and challenging time. But the LakeLawn Staff have worked very hard to assist me."
Verified Burial & Memorial Service Customer
May 2020
"Same as above: The care and consideration provided were extremely comforting. All aspects of the exchange were ideal. Under the current circumstances, my family was very pleased with how well everything went, the professionalism of the staff, esp Chastity and Charla, and the efficiency of having all needs met prior to, during and after the service."
Verified Burial & Memorial Service Customer
May 2020
"The personal attention and sense of sincere compassion for what we were experiencing."
Verified Burial & Memorial Service Customer
May 2020
"The service provided was thoughtfull, everyone was very respectfull and attended to all of our concerns promptly. I am sure that my Mother was well taken care of."
Verified Burial & Memorial Service Customer
April 2020
"Our service was postponed due to the caronivirus..we are planning for the fall"
Verified Customer
April 2020
"Mom looked SO beautiful and peaceful, I could hardly believe it. The parlor was stunning in it's beauty as well. With 2 tv screens to play her memorial video and the gorgeous flowers and her photos, Mom had a beautiful and emotional service that I know she would have been happy with. You truly exceeded our expectations."
Verified Burial & Memorial Service Customer
February 2020
"Very professional, very courteous"
Verified Customer
February 2020
"It is impossible to describe the pain following my loss.However the well planned funeral made our pain a little more bearable on that day. It was made possible to focus on consoling each other after our loss."
Verified Burial & Memorial Service Customer
February 2020
"Billy Henry and Stephen Sontheimer were great. We had to think of nothing and never worried about tadkcompletion"
Verified Burial & Memorial Service Customer
January 2020
"As emotional a time as this is, the staff was helpful from the beginning. My father's service was nice and respectful. Many loved ones and friends commented on how well the service went."
Verified Customer
January 2020
"Entire experience was as easy as it could possibly have been under he circumstances."
Verified Burial & Memorial Service Customer
January 2020
"Jaime was wonderful and helped make an extremely difficult time easier with her kindness and professionalism"
Verified Burial & Memorial Service Customer
December 2019
"My experience with Lake Lawn Metairie Funeral Home exceeded my expectations. The genuine commitment to customer service exuded by each staff member is impressive. At all times each member of the staff was willing to assist our family in anyway possible. For a griving family, with many questions, this characteristic is a beacon light at such a difficult time. I highly recommend Lake Lawn Metairie Funeral Home."
Verified Burial & Memorial Service Customer
December 2019
"Very Professional, extremely helpful, and compassionate."
Verified Customer
October 2019
"My experience with Lake Lawn was wonderful. Everyone was kind, caring and sincere with everything they said and did for myself and my family. They did all that was asked of them from the very beginning to the end. They even followed up with me the following day to see if I needed anything. I really appreciate all. Thank you."
Verified Burial & Memorial Service Customer
October 2019
"The staff is very caring and very professional."
Verified Burial & Memorial Service Customer
October 2019
"The staff was kind, gentle, courteous, and professional. A painful time was made easier."
Verified Burial & Memorial Service Customer
August 2019
"I wouldn't hesitate to recommend Metairie Lakelawn for all your needs at the difficult time when we loose a love one and have to make the arrangements. They do not pressure you to do anything you are not completely in favor of and show all the concern and knowledge you would want."
Verified Burial & Memorial Service Customer
August 2019
"ALL SERVICES AND PERSONNEL WERE PERFECT!"
Verified Customer
July 2019
"WELCOMING ENVIRONMENT FOR PLANNING ARRANGEMENTS. THE STAFF ARE ALWAYS PATIENT & COMPASSIONATE."
Verified Burial & Memorial Service Customer
July 2019
"I ALREADY HAVE PRE-ARRANGEMENTS FOR MYSELF AT LAKELAWN"
Verified Burial & Memorial Service Customer
July 2019
"THE STAFF AND SERVICES WERE GREAT. WOULD RECOMMENDED TO SOMEONE IN A HEART BEAT. THANKS"
Verified Burial & Memorial Service Customer
July 2019
"PLEASE MAKE SURE KEEP UP OLD TOMBS, IF POSSIBLE. SAVE OUR CEMETARIES IS A GOOD ... REPAIRS."
Verified Customer
June 2019
"THIS IS A VERY EMOTIONAL TIME FOR ALL. THE PEOPLE HERE WERE SO HELPFUL & COMPASSIONATE, I WAS VERY GREATFUL TO ALL OF THOSE PERSONS! THEY ARE VERY SPECIAL! WILL NEVER FORGET THEM."
Verified Burial & Memorial Service Customer
June 2019
"CHASTLY WAS VERY COMPASSIONATE AND CARING IN ALL ASPECTS OF PLANNING THE SERVICES FOR MY MOTHER SHARING HER PERSONAL CONTACT INFO TO BE CERTAIN I COULD CONTACT HER WITH ANY NEEDS WAS VERY COMFORTING."
Verified Burial & Memorial Service Customer
June 2019
"VERY PROFESSIONAL STAFF AND CARING TO THE PARTIES INVOLVED. VERY DISAPPOINTED TO THE CHOICE OF ESCORTS GIVEN TO US; THEY DID NOT SHOW UP AT ALL, NOR CALLED TO FOLLOW UP OR APOLOGIZE FOR THE INCONVENIENCE"
Verified Burial & Memorial Service Customer
May 2019
"WE HAVE DEALT WITH YOUR FUNERAL HOME FOR MANY YEARS AND HAVE NEVER HAD A PROBLEM!"
Verified Burial & Memorial Service Customer
May 2019
"I THOUGHT I FILLED ONE OF THERE OUT BEFORE"
Verified Customer
May 2019
"OUR PARENTS REST IN A BEAUTIFUL GARDEN. LAKE LAWN FEELS LIKE THE NEXT NATURAL PHASE TO LOVELY LIFE."
Verified Burial & Memorial Service Customer
April 2019
"PLEASE CONTACT ME ABOUT WHETHER OR NOT THE LETTERING ON THE TOMB WAS COMPLETED. ALSO WOULD LIKE INFORMATION ABOUT GETTING THE TOMB CLEANED. THANK YOU. MY PHONE NUMBER IS 985-340-8083"
Verified Customer
April 2019
"I DID NOT CHOOSE THE CEMETARY. MY MOTHER WAS BURIED IN A FAMILY CRYPT. THE SERVICES I RECEIVED WERE EXCELLENT"
Verified Customer
April 2019
"ALL POSITIVE RESPONSES. MAY BE USED."
Verified Burial & Memorial Service Customer
March 2019
"IT WAS VERY GOOD"
Verified Customer
March 2019
"The deceased had prearranged everything so we didn't have to make any decisions. Everything went as she had planned."
Verified Burial & Memorial Service Customer
March 2019
"EVERYONE I DEALT WITH WAS EXTREMELY KIND AND HELPFUL."
Verified Burial & Memorial Service Customer
March 2019
"COMFORTING EXPERIENCE"
Verified Burial & Memorial Service Customer
March 2019
"IF WAS A JOYFUL EXPERIENCE AND THE STAFF TOOK VERY GOOD CARE TO MAKE IT AN EASY DAY."
Verified Burial & Memorial Service Customer
February 2019
"DATE OF DEATH IS NOT YET POSTED ON MY MOTHERS TOMBSTONE 1/4/19"
Verified Burial & Memorial Service Customer
February 2019
"THANK YOU"
Verified Burial & Memorial Service Customer
January 2019
"I DO HAVE A CRYPT WALL THERE. BUT AFTER WE DECIDED TO BE CREMATED. WANT TO SELL MY CRYPT & IN THE FUTURE, MY HUSBAND AND I CAN BE PUT IN ONE OF THOSE WINDOW SQUARES"
Verified Burial & Memorial Service Customer
January 2019
"SORRY FOR THE DELAY. I NO SOONER HAD MY DADS FUNERAL WHEN I DID MY MOMS"
Verified Burial & Memorial Service Customer
January 2019
"WAS VERY PLEASANT"
Verified Burial & Memorial Service Customer
January 2019
"CLARIE WAS EXCEPTIONAL. BETTER THAN I EXPECTED. MADE IT EASIER."
Verified Burial & Memorial Service Customer
December 2018
"The only concern is that its been 2 months and I haven't received the death certificate. I've spoken to other people that have used other funeral homes and they said I should've received it by now. I have contacted your funeral home, and still waiting. Hope I get it soon."
Verified Burial & Memorial Service Customer
December 2018
"EVERYTHING WENT VERY WELL."
Verified Burial & Memorial Service Customer
December 2018
"EVERYTHING WENT VERY WELL."
Verified Customer
December 2018
"THE STAFF WAS PROFESSIONAL & SYMPATHETIC. OUR NEEDS WERE MOST IMPORTANT TO THEM & THEY WERE INSTANTLY AVAILABLE WHEN WE NEEDED INFORMATION. THERE IS ABSOLUTELY NOTHING MORE THAT WOULD HAVE BEEN & NOTHING THAT WOULD HAVE BEEN DONE BETTER."
Verified Customer
November 2018
"EVERYONE WAS VERY APPRECIATED THINGS WORK DONE PROFESSIONALLY AND ONTIME WOULD RECOMMEND TO MY FAMILY MEMBER."
Verified Customer
November 2018
"METAIRIE LAKE LAWN CEMETARY ACCOMODATED MY MOTHERS FUNERAL ARRANGEMENTS EXPEDICIOUSLY AND COMPLETELY - VERY PROFESSIONAL AND FACILITY EXTREMELY ACCOMODATING & WELL - I DID OUT FOR GUESTS & FAMILY TO BE TOGETHER."
Verified Burial & Memorial Service Customer
October 2018
"THE STAFF WENT OVERBOARD IN HANDLING THIS FUNERAL. WE ... VISITORS LINED UP OUT THE FRONT DOOR FOR HOURS. IT MEANT ALOT & ME HAVING LOST MY LIFE OF 43 YEARS. THANK YOU!"
Verified Burial & Memorial Service Customer
October 2018
"I HAVE ONLY GREAT THINGS ABOUT YOUR STAFF. EVERYONE WORKED VERY HARD TO MAKE SURE MY MOTHERS FUNERAL WAS JUST AS WE ALL WANTED."
Verified Burial & Memorial Service Customer
September 2018
"EVERYTHING WAS PERFECT EXCEPT FOR ONE THING. THE DEATH CERTIFICATE HAD TO BE REDONE BECAUSE SOCIAL SECURITY # WAS ... UNKNOWN."
Verified Customer
August 2018
"JUST COULDNT HAVE BEEN ANY BETTER -ESPECIALLY THE PERSON IN CHARGE AT THE SERVICE - SALES PERSON WAS ALSO TOP NOTCH"
Verified Burial & Memorial Service Customer
August 2018
"PRIEST DID NOT SHOW UP AND ASKED FOR MY $150 RETURNED. SINCE MAY 22 HAVE NOT RECEIVED IT. ALSO PAID FOR MORE ON TOMB. NOTHING DONE YET."
Verified Burial & Memorial Service Customer
August 2018
"FIRST REP WAS SUPERB IN GETTING ME THE SITE I WANTED BUT THEN COULD NO LONGER BE REACHED. SECOND REP WAS ABSOLUTELY WONDERFUL! MADE IT ALL COME TOGETHER & WORK."
Verified Customer
July 2018
"THE STAFF AT LAKELAWN WAS UNBELIEVABLY AMAZING! I COULD NOT HAVE HAD NICER PEOPLE TO HELP THROUGH THIS HORRIFIC ORDEAL. I CANNOT THANK THEM ENOUGH."
Verified Burial & Memorial Service Customer
June 2018
"I ALREADY HAVE A PREARRANGED FUNERAL PLAN"
Verified Burial & Memorial Service Customer
June 2018
"VERY PROFESSIONAL STAFF. EVERYTHING WAS VERY EXPENSIVE, BUT THAT IS EXPECTED. BEAUTIFUL SERVICE FOR MOM."
Verified Burial & Memorial Service Customer
June 2018
"WE ALREADY HAVE OUR OWN PLANS."
Verified Burial & Memorial Service Customer
May 2018
"MY EXPERIENCE WAS VERY PLEASING"
Verified Burial & Memorial Service Customer
May 2018
"CAN NOT SAY ENOUGH POSITIVE THINGS ABOUT GUY AND THE LAKELAWN STAFF FOR THEIR PROFESSIONALISM, COURTESY, COMPASSION, AND OVERALL HELP AS THEY GUIDED MY JOURNEY THROUGH ALL THAT NEEDED TO BE HANDLED WHEN MY HUSBAND DIED."
Verified Burial & Memorial Service Customer
May 2018
"I BURIED MY HUSBAND, MOTHER AND FATHER THROUGH LAKE LAWN OF METAIRIE, EACH TIME THE EXPERIENCE WAS AS PLEASANT AS ANYONE COULD EXPECT DURING A DIFFICULT TIME. THANK YOU"
Verified Burial & Memorial Service Customer
May 2018
"VERY PROFESSIONAL"
Verified Burial & Memorial Service Customer
May 2018
"WE HAD AN UNUSUAL SITUATION IN WHICH THE DECEDENT WAS IN ANOTHER STATE. LAKELAWN BROUGHT THE BODY TO NO PD THE FUNER HOME IN FLORIDA & WORKED WITH THE ATTORNEY OF THE ESTATE TO PAY FOR THE SERVICES. UNBELIEVABLE SERVICE!"
Verified Burial & Memorial Service Customer
April 2018
"VERY KNOWLEDGEABLE, COURTEOUS AND CARING. EASY TO CONTACT TO GET QUESTIONS ANSWERED."
Verified Burial & Memorial Service Customer
April 2018
"I PREARRANGED MY FUNERAL IN 1988 AT LAKELAWN AND I WOULD HIGHLY RECOMMEND THIS FUNERAL HOME."
Verified Burial & Memorial Service Customer
March 2018
"VERY GOOD STAFF"
Verified Customer
March 2018
"OUR EXPERIENCE WITH THE STAFF AND SERVICES WAS OUTSTANDING, WE DID HOWEVER FEEL THE CATERING FOOD WAS OVER PRICED AND COMMITED MUCH FOR WHAT RECEIVED."
Verified Burial & Memorial Service Customer
February 2018