Verified Customer Reviews
"Despite the situation with Covid, the staff at the funeral home were ready to take charge, assist and console in any way. I was very grateful for all of that."
Verified Burial & Memorial Service Customer
February 2021
"Oshawa Funeral Home was wonderful during these covid times that make it very hard for families. Our funeral director Lori, helped our family during this difficult experience and we will be forever grateful. Thank you"
Verified Customer
January 2021
"Very smooth process. This made the funeral arrangements seem to be the easiest part since my father's passing."
Verified Burial & Memorial Service Customer
January 2021
"I appreciated the Funeral Director's support and understanding. She had handled the entire arrangement in an exemplary way. It was a very sudden and unexpected death which was very traumatic. Rachel was able to make me feel at ease in the most difficult of circumstances and I truly appreciated that. Many kind thanks!"
Verified Burial & Memorial Service Customer
January 2021
"Oshawa Funeral home acted immediately during this time of crisis and death., during covid-19"
Verified Burial & Memorial Service Customer
January 2021
"I was very pleased with the performance and the very caring this is not my first funeral there my mother my father-in-law my mother-in-law and my brother-in-law had all their service with the offshore funeral home and like I said prior already pre-arranged my funeral with them great job"
Verified Burial & Memorial Service Customer
January 2021
"The Oshawa Funeral Home is very attentive and caring. They take the time with people and ensure that they are taken care of when making the tough decisions and they ensure that everything is clear."
Verified Burial & Memorial Service Customer
January 2021
"Would like an appointment with Calvin to finalize paperwork"
Verified Burial & Memorial Service Customer
January 2021
"My father had purchased a pre-paid plan a number of years ago for himself and Mom. Dad passed in 2008 and the same excellent service was again provided for Mom. Oshawa Funeral Services provide a very professional service."
Verified Burial & Memorial Service Customer
December 2020
"Superior funeral services from top to bottom. Well priced with a wide range of services provided to our family."
Verified Burial & Memorial Service Customer
November 2020
"I can't thank the whole team at Oshawa Funeral Home enough for a wonderful experience during a horrible time for our family. Every interaction I had with the staff was simple, easy, and conveyed a great sense of compassion and empathy. That's what I appreciated the most. Ron was professional and caring and made our first experience at the funeral home nice and easy. James and Alex were incredible on the day of the viewing and the during the funeral service. Lori was absolutely superb to deal with when I first reached out. I truly felt that my father was in the right place and in the best care. Although my family had reached out to another funeral home at first, attending past visitations made me think of Oshawa Funeral Home and after speaking with Lori, I just knew that they would take great care of my father. Speaking with Lori sealed it and I'm so glad we came in for a meeting to move forward. Oh and best of all, my father looked perfect, best I've seen him in a long time! And peaceful."
Verified Burial & Memorial Service Customer
November 2020
"Staff are incredibly kind, gracious and accommodating. They take customer service seriously and to a whole new level. I felt very welcomed and valued."
Verified Burial & Memorial Service Customer
October 2020
"Very professional and kind staff. Arrangements were easily made with their assistance and have had many family and friends comment that it was 'the nicest service they've ever attended'. Thank you all."
Verified Burial & Memorial Service Customer
October 2020
"Sandra Komel was very Professional dealing with all aspects of the planning right to the burial. I would highly recommend her and her staff for any funeral services. We have had many family use this organization and will do so in the future."
Verified Burial & Memorial Service Customer
October 2020
"Ours was a unique situation in that our loved one wished to be buried overseas in a family plot. The staff were familiar with the requirements and helped us navigate the process despite COVID 19 pandemic."
Verified Burial & Memorial Service Customer
October 2020
"When my late uncle was diagnosed with cancer I had to start thinking about his funeral arrangements. My husband told me about Oshawa funeral home since he passes it every day on his way to work. We went into inquire information and from that first visit I knew I was in good hands. My whole experience of planning my uncle's funeral with Oshawa Funeral Home was stress free, warm and comforting. All the staff at Oshawa Funeral Home were readily available and always got back to my emails in regards to the planning of the service. I couldn't have asked for a better group of people. You all made my uncle's celebration of life very memorable."
Verified Burial & Memorial Service Customer
September 2020
"Everything was done well the staff and funeral director were great"
Verified Burial & Memorial Service Customer
September 2020
"Very professionally run home."
Verified Burial & Memorial Service Customer
September 2020
"My experience was exceptional . I had a request for a special urn and had it fulfilled , it took a little longer but was very impressed as I was kept up to date as to when the arrival time of the urn would be. My experience from the beginning was very comforting. Thank you to all at Oshawa Funeral Home. Peter Traicheff"
Verified Burial & Memorial Service Customer
September 2020
"Because of Covid and the inability of all immediate family members to be present we did not have a service. We are unsure when our memorial will be and what it will entail but felt very supported, not pressured, by staff to decide the details when we are ready."
Verified Burial & Memorial Service Customer
September 2020
"as above"
Verified Customer
August 2020
"Losing a loved one is a very difficult time for a family and your emotions are all over the place. The care and compassion shown by Oshawa Funeral Home staff will never be forgotten. They met all our needs."
Verified Burial & Memorial Service Customer
August 2020
"You will not be disappointed the oshawa funeral home was so professional and understanding to our needs."
Verified Burial & Memorial Service Customer
July 2020
"I would tell anyone to use this funeral home"
Verified Burial & Memorial Service Customer
July 2020
"Due to the Pandemic restrictions, our plans changed daily. During those difficult times of uncertainty, they made us feel as if this funeral was their top priority. The staff were able to accommodate us and provide valuable suggestions to properly celebrate a life. Their professionalism, understanding and flexibility made this as pleasant an experience as possible."
Verified Burial & Memorial Service Customer
July 2020
"I recommend this funeral home. Very professional."
Verified Burial & Memorial Service Customer
June 2020
"Oshawa Funeral home did a wonderful job honouring my Mum's and our wishes during the COVID restrictions. They were responsive, professional and flexible in making changes as the rules changed for them. We could not ask for better service or support at this time."
Verified Burial & Memorial Service Customer
June 2020
"Exceptional service & professionalism from beginning to end and beyond."
Verified Burial & Memorial Service Customer
June 2020
"Oshawa Funeral home made a difficult process as easy and seamless as possible. Every staff member was knowledgable and were able to guide us through everything, step-by-step at the appropriate times. At all times, the staff demonstrated kindness and respect, so we trusted our loved one was in good hands. All interactions felt non-judgmental and there was never any pressure to up-sell our selections."
Verified Burial & Memorial Service Customer
June 2020
"You were all caring and amazing . You made it very easy for me know complacation. If I needed anything you were right there Thank you for the support in hard times"
Verified Customer
June 2020
"I am so very fortunate to have been looked after by the staff at the Oshawa Funeral Home. I could not be present when my mother passed away but was immediately helped through the process by Sandra. It was so reassuring to have been put at ease through this difficult time. Because I am out of province I thought that this exercise would be a nightmare. How wrong I was. Sandra Lori and Sarah certainly are to be commended for their compassion and expertise. I am so grateful for their help and forever thankful."
Verified Burial & Memorial Service Customer
May 2020
"Our family has used Oshawa Funeral homes services on several occasions and we were always impressed with there service ,we were never disappointed. We would highly recommend this Funeral home and there staff."
Verified Burial & Memorial Service Customer
April 2020
"we had a wonderful experience following the death of my father. this was during the difficult covid outbreak with visitation restrictions. the staff was excellent to deal with, very compassionate and considerate throughout. we had a beautiful ceremony in the chapel and all of our requests were handled perfectly. as this was all very new to us we had all of our questions were answered and we felt very comfortable the entire process. The day following the funeral we had assistance with filing all of the legal paperwork that was required and it was handled easily and was greatly appreciated."
Verified Burial & Memorial Service Customer
April 2020
"You provide after care that eases the load for families and helps us navigate during our grieving process. You provide pre-planning which ease the load and eases the stress for families. You laughed with us. You cried with us. We were not just a number! We were family."
Verified Burial & Memorial Service Customer
March 2020
"My mother's funeral was prearranged many many years ago. I was worried about the funeral home honouring the cost, but there were no issues with this. Everyone was so kind, so compassionate. Everything was handled very professionally. Dad and I never had to worry about a thing. I just want to say thank you to everyone involved. It's not an easy process to lose a loved one, the Funeral home is very respectful and highly professional."
Verified Burial & Memorial Service Customer
March 2020
"Even though it is called, 'Customer Service'. It did not even felt as if we were customers, but family. From the moment we arrive at the funeral home everyone was so accommodating and catering at such a hard time."
Verified Burial & Memorial Service Customer
February 2020
"Very professional team and very knowledgeable. They go out of there way to accommodate all of your needs with a smile on there face. I would recommend to anyone needing there services."
Verified Burial & Memorial Service Customer
February 2020
"I was impressed by how thorough Oshawa Funeral Home were with things. The directors did a very good job covering all the bases and trying not to overwhelm you too much with decisions. Very thorough with going through a checklist of items to take care of after the services are complete also."
Verified Burial & Memorial Service Customer
February 2020
"All staff at the Oshawa Funeral Home were kind, caring, and professional during all interactions with family and friends. Any requests made were acted upon swiftly and completed to our satisfaction."
Verified Burial & Memorial Service Customer
January 2020
"First rate, the staff made the process of the funeral for a loved one smooth, with their kindness and guidance. They deal with people at one of the lowest points of their life, and handled everything with a professional and dignified manner."
Verified Burial & Memorial Service Customer
January 2020
"Oshawa Funeral home is very professional and has a very nice atmosphere. Made everyone feel at ease and the staff were very caring. Thank you for everything you guys did to make us feel comfortable."
Verified Burial & Memorial Service Customer
January 2020
"The staff was very compassionate and professional with me and my family during the toughest time in my life."
Verified Burial & Memorial Service Customer
January 2020
"Our family found Lori and staff very caring and professional. The atmosphere at the home was very welcoming and well organized."
Verified Burial & Memorial Service Customer
January 2020
"Dignity Funeral Homes, and in my case Oshawa Funeral Home, know how to treat people with respect and they know how to listen and help with care, understanding and no judgement. I highly recommend them. Thank you Lori for your great service. Betty Mann"
Verified Burial & Memorial Service Customer
December 2019
"Excellent"
Verified Burial & Memorial Service Customer
December 2019
"They were so kind to us, and worked to ensure we were eased into the most difficult period of our lives. Lori and team helped us say goodbye to our mother in a way that honored her and comforted us."
Verified Burial & Memorial Service Customer
December 2019
"Lori and the rest of the staff provided outstanding service from start to finish. I would highly recommend Lori and the Oshawa Funeral Home."
Verified Burial & Memorial Service Customer
November 2019
"Words cannot say how grateful we are to Lori and the staff at Oshawa Funeral Home. This was a very difficult and fast process which was made a lot smoother for all of us. I felt no pressure getting everything together. They spent a lot of their time retrieving articles and pictures for me and then displaying them. They definitely went above and beyond every step of the way before and after."
Verified Burial & Memorial Service Customer
November 2019
"Everyone was so accommodating. There was nothing they wouldn't do to make things easier for us. The staff that did the luncheon was wonderful and accommodating. Very kind. Thankyou to everyone."
Verified Burial & Memorial Service Customer
November 2019
"There was no request that could not be filled. No question that could not be answered. Everything was 110% taken care of. I just had to walk through the door (which was opened for me as I parked my car)."
Verified Burial & Memorial Service Customer
November 2019
"This is a lovely spacious building. Staff is excellent. Lots of parking. Bar next door. Close to highway."
Verified Burial & Memorial Service Customer
November 2019
"Very professional staff that were quite interested in listening to your needs. No pressure tactics at all."
Verified Burial & Memorial Service Customer
October 2019
"The attention to detail impressed me the most. Chris provided my dad, brother and I with a lock of my mom's hair as a keepsake. Chris answered all my questions n person and over the phone. Thank you Chris for your compassion, care and understanding at such a difficult time."
Verified Burial & Memorial Service Customer
October 2019
"The staff at Oshawa Funeral Home were very understanding and compassionate. Never did we feel pressured or rush. The entire experience was very pleasant from beginning to end considering we were in grief. The staff made sure everything ran smoothly from beginning to end. They made sure everything was explained to us to make the funeral viewing, mass and movement to the cemetery as pain free as possible."
Verified Burial & Memorial Service Customer
October 2019
"Please feel free to use my comments if you wish."
Verified Burial & Memorial Service Customer
September 2019
"Patient , caring, no pressure approach was much appreciated and perfect for our family. The service was perfect."
Verified Burial & Memorial Service Customer
August 2019
"We found the care and service provided by Oshawa Funeral Service to be exceptional from the initial service planning right through to the execution of the agree upon plan and follow-up. They were warm, friendly and professional. We loved the personalized service and appreciated how all of the staff made a difficult time easier."
Verified Burial & Memorial Service Customer
August 2019
"This company did a outstanding job and made the day of the funeral very easy on my family they took care of everything I would most definitely use this place again if it ever arise again"
Verified Burial & Memorial Service Customer
August 2019
"Great Customer service, they truly listen to your needs."
Verified Burial & Memorial Service Customer
August 2019
"The staff were very accommodating to my needs and made the arrangement process easy. I felt comfortable and cared for. Oshawa Funeral Home is a lovely facility and I have had two experiences there & would highly recommend it."
Verified Burial & Memorial Service Customer
August 2019
"SERVICE WAS SO GOOD YOU HAVE 7 PLUS ME PEOPLE WHO MADE ARRANGEMENTS WITH YOU"
Verified Burial & Memorial Service Customer
July 2019
"GREAT ATTENTION TO DETAIL. AS HE WAS BURIED IN HIS FAVOURABLE TEAM JERSEY, THE STAFF ALSO WORE THE SAME TEAM JERSIES DURING THE SERVICE."
Verified Burial & Memorial Service Customer
June 2019
"FRIENDS AND FAMILY STILL TALK ABOUT HOW FRIENDLY AND HELPFUL THE STAFF WAS - IS. THANK YOU SO MUCH FOR ALL YOUR HELP!"
Verified Burial & Memorial Service Customer
June 2019
"YES, I AM A VERY - VERY SATISFIED CUSTOMER-AND WILL RECOMMEND YOU TO ALL MY FRIENDS - THIS WAS MY FIRST TIME EXPERIENCE."
Verified Burial & Memorial Service Customer
June 2019
"EXTREMELY PLEASED WITH THE SERVICE & STAFF. MADE THE PROCESS EASY FOR ME."
Verified Burial & Memorial Service Customer
June 2019
"FILLED THIS OUT FOR MY MOTHER. WE ONLY USED THE SERVICES YOU AFTER TO PICK UP THE BODY AND CREMATION. STAFF DID A GOOD JOB FOR THE NEEDS WE HAD."
Verified Burial & Memorial Service Customer
May 2019
"THE STAFF MADE A VERY DIFFICULT TIME EASIER ON ONE FAMILY WHICH WAS APPRECIATED."
Verified Burial & Memorial Service Customer
May 2019
"EVERYBODY MADE A STRESSFUL TIME FEEL LIKE THEY WERE VERY SUPPORTING AND COMPASSIONATE."
Verified Burial & Memorial Service Customer
April 2019
"WE HAD 2 FAMILY MEMBERS PASS AWAY AND WERE DEALT WITH AT THIS FUNERAL HOME. EXCEPTIONAL STAFF, SUPPORTIVE & VERY PATIENT & INFORMATIVE."
Verified Burial & Memorial Service Customer
March 2019
"WE FOUND THE MANAGEMENT THERE VERY WELL EDUCATED IN THEIR JOB. VERY PLEASANT PLACE."
Verified Burial & Memorial Service Customer
October 2018
"VERY SATISFIED WITH ALL STAFF THAT I HAD CONTACT WITH VERY PROFESSIONAL, COMPASSIONATE & WILLING TO ANSWER QUESTIONS ANY TIME."
Verified Burial & Memorial Service Customer
October 2018
"I AM PLEASED WITH THE COMPASSIONATE SO PROFESSIONAL SERVICE THAT I AND MY FAMILY WERE PROVIDED"
Verified Burial & Memorial Service Customer
September 2018
"OUR EXPERIENCE WITH DIGNITY WAS TOTALLY AWESOME, NOTHING BUT THE BEST. EACH AND EVERY STAFF MEMBER WERE VERY KIND, POLITE AND PROFESSIONAL. EXCELLENT 10 ALL THE WAY!"
Verified Burial & Memorial Service Customer
September 2018
"WE DID NOT HAVE ENOUGH PALL BEARERS AND ALTHOUGH THE FUNERAL PALOUR PROVIDED 2 THE CASKET WAS TOO HEAVY FOR OUR FAMILY MEMBERS WE WOULD/SHOULD HAVE OFFERED TO PAY MORE FOR THIS SERVICE."
Verified Burial & Memorial Service Customer
August 2018
"EVERYONE WAS SO COMPASSIONATE, I FELT LIKE WE HAD A V. I. P TREATMENT. WE WERE SO WELL TAKEN CARE OF."
Verified Burial & Memorial Service Customer
July 2018
"EVERYTHING WAS DONE SO EFFICIENTLY AND WITH MUCH COMPASSION FOR OUR FAMILY. THERE WAS BEEN NOTHING BUT POSITIVE COMMENTS ABOUT ALL STAFF INVOLVED AND ALL ARRANGEMENTS MADE."
Verified Burial & Memorial Service Customer
June 2018
"FANTASTIC PROFESSIONAL, CARING AND THROUGH STAFF. HELPED ME THROUGH A VERY DIFFICULT TIME"
Verified Burial & Memorial Service Customer
June 2018
"I HAVE ALREADY PRE-ARRANGED FUNERAL AT THIS FUNERAL HOME FOR MYSELF."
Verified Burial & Memorial Service Customer
May 2018
"VETERANS RESPECTED IN THIS HOME."
Verified Burial & Memorial Service Customer
May 2018
"I WAS VERY PLEASED WITH ALL THE EXCEPTIONAL SERVICE I WAS GIVEN THANKS TO EVERYONE"
Verified Burial & Memorial Service Customer
May 2018
"EVERYTHING WAS BEAUTIFULLY DONE & THE STAFF WENT ABOVE & BEYOND. MORE THAN HAPPY WITH EVERYTHING"
Verified Burial & Memorial Service Customer
April 2018
"THANK YOU FOR MAKING THIS CEREMONY FOR OUR DAD, A TRULY BEAUTIFUL AND RESPECTFUL TIME. EVERYONE HERE WAS SO NICE, PROFESSIONAL AND HELPFUL. OUR FRIENDS COMMENTED ON HOW NICE AND PERFECT EVERYTHING WAS. THANK YOU AGAIN OUR DAD WOULD OF BEEN VERY PROUD. THANK YOU"
Verified Burial & Memorial Service Customer
April 2018
"Every person that I dealt with from my first telephone call to my last visit at the after care appointment was extremely professional & compassionate. They all made a difficult situation a good experience. My thanks to all.."
Verified Burial & Memorial Service Customer
April 2018
"THE STAFF WAS COMPASSIONATE REGARDING MAY NEEDS FOR MY LOVED ONE. I WOULD RECOMMEND THE HOME TO ANYONE."
Verified Burial & Memorial Service Customer
April 2018
"THE FAMILY WAS TOTALLY HAPPY WITH THE SERVICE WE RECEIVED"
Verified Burial & Memorial Service Customer
April 2018
"THE STAFF WERE RESPONSIVE, COURTEOUS AND COMPASSIONATE EVERYONE I DEALT WITH WAS HELPFUL AND KNOWLEDGEABLE."
Verified Burial & Memorial Service Customer
March 2018
"A VERY SAD OCCASION WELL LOOKED AFTER- KEEP UP THE GOOD WORK"
Verified Burial & Memorial Service Customer
March 2018
"I WAS VERY IMPRESSED ON THE HANDLING OF MY HUSBANDS FUNERAL. I WOULD LIKE TO THANK THE STAFF AND OSHAWA FUNERAL HOME FOR THEIR PROFESSIONALISM."
Verified Burial & Memorial Service Customer
March 2018
"1. I WISH I COULD HAVE SEEN THE CASKET AS I HAD BEFORE. 2. I FEEL THAT BEING PAID FOR THE SERVICE COULD HAVE BEEN WITHIN A WEEK OR TWO AFTER NOT RIGHT AWAY."
Verified Burial & Memorial Service Customer
February 2018
1/9
