Verified Customer Reviews
"This is the second death Burkeview has helped me with. I highly recommend them for their caring attitude and professionalism."
Verified Cremation Customer
July 2021
"The staff at Burkview were so kind and helped us through a very difficult time. Their compassion was so appreciated. They did not rush us or push us into anything. They explained everything to us and when we left we felt like our loved one would be treated with dignity. Thank you to all the staff for everything you did to help us your patience, kindness and understand was above and beyond."
Verified Cremation Customer
July 2021
"First Memorial Burkeview Chapel were incredibly professional to deal with during a difficult time. Sue went above and beyond consistently and I was very pleased overall. Highly recommend their services"
Verified Burial & Memorial Service Customer
July 2021
"The staff at First Memorial could not have been more supportive or sincerely caring to help me through this difficult time of losing my father! I did not know what to expect or where to begin but Susan and Jessie treated me so professional yet personal and I thank them so very much!"
Verified Cremation Customer
June 2021
"During one of the most traumatic events we have experienced, Sue took all of our hands and lead us through the necessary business details. It is truly a gift to be sensitive and compassionate to others in need. Our family is very grateful for all the emotional support we have received. You are all very kind people. This can not be overstated!"
Verified Cremation Customer
May 2021
"Jesse and his staff made what was a very stressful time easy. He demonstrated great empathy and understanding. Due to Covid our contact was limited and no service was required but I was very satisfied with how things turned out."
Verified Cremation Customer
May 2021
"I felt Burkeview Chapel, and Sue Murphy in particular, was very warm, reassuring and professional. They helped us through a very difficult personal time, and during a pandemic, to boot. We were very well taken care of."
Verified Cremation & Memorial Service Customer
April 2021
"Burkeview facilities felt bright and open. The staff were professional in all our dealings with them and made us feel comfortable. Thank you for the respect that you showed. You helped make a difficult experience less upsetting."
Verified Cremation & Memorial Service Customer
March 2021
"I received excellent service, they were caring and accommodating, they made it so easy and stress free"
Verified Cremation Customer
December 2020
"Brett and Jessie could not have been more helpful after my husband passed away. They took care of everything, answered my questions and ensured that everything was in order. The funeral was very organized and went well. I would highly recommend them to anyone, I was very impressed with their work."
Verified Cremation & Memorial Service Customer
December 2020
"Excellent, sympathetic help and support given as and when needed (pre-empting difficulties) in very difficult COVID-19 circumstances in November 2020."
Verified Cremation & Memorial Service Customer
November 2020
"The details of dealing with the loss of a loved one were dealt compassionately and peacefully, leaving us with a sense of closure."
Verified Cremation Customer
November 2020
"The dignity and respect received from everyone involved to make sure that our experience in this process was positive made us feel comfortable knowing that our loved one would be well taken care of."
Verified Cremation Customer
November 2020
"My mother made and paid for all the arrangements many years ago. On the day of her passing, your staff were very kind and answered all my questions. My mother chose not to have a service in the end. I discussed this with Brett. My immediate family held a gathering in my home with mom's favorite music and food. It was lovely and just what she wanted. Thank-you for all your help."
Verified Cremation Customer
November 2020
"From our first meeting the First Memorial Burkeview representative was very pleasant, knowledgeable, reassuring and open to our needs and wishes. The cost of our requests/needs were reasonable and did not vary from what we had been quoted at our first meeting. This representative was very professional and was of great assistance in foreseeing areas that could have been problematic and addressing them before they became such. He and his staff provided and enabled a beautiful funeral service for our mother, and our family is truly grateful for how they have served us."
Verified Cremation & Memorial Service Customer
October 2020
"As we did not use First Memorial for the celebration of life it would be unfair to evaluate the service."
Verified Cremation Customer
October 2020
"From our first conversatio Brett was very helpful, explained everything in a understandable language. considered my needs and met them. Everything was done in a quick and comfortable time frame. I would definitely contact him again, should the need arise. Wonderful experience!!!!!"
Verified Cremation Customer
August 2020
"You have looked after my Dad and Mom, very kind and understanding! Right from the Lady who picked up my Mom at the nursing home. Nothing negative here at all. Thank you so much to all of you!!!"
Verified Cremation Customer
August 2020
"This is a difficult time for every family, but the people here made it as trauma free as possible. There were no surprises; we were given time to consider options, and We were appropriately led where we had no idea what to do. I thank Jesse Webb who helped us when we were at our worst. Thank you very much."
Verified Cremation & Memorial Service Customer
July 2020
"Jill and Brett were very cordial and accommodating which made the whole experience very special. The catering service was excellent and the food was wonderful."
Verified Cremation & Memorial Service Customer
June 2020
"The funeral director and staff were very kind and efficient and professional."
Verified Cremation Customer
June 2020
"The reason I was not contacted 'after the service' is because there was no service. We as a family decided not to have a service because of Covid19."
Verified Cremation Customer
June 2020
"I appreciated everything, very kind and helpful"
Verified Cremation Customer
May 2020
"The staff at Burkeview were attentive and professional. They were always sympathetic and kind and answered all my questions. They even helped me with posting a beautiful obituary to their site which will stay always. Very happy with the staff and service and would always come back here when I needed their services."
Verified Cremation Customer
May 2020
"Dealing with a death of a loved one is so extremely difficult. In my case a child's death can be even more tragic ... Jesse was so empathic, kind, considerate and professional. He handled the memorial of my son with attention to detail, kindness and warmth. Due to covid restrictions Burkview did everything in their power to offer the best service allowed. I am very thankful for the kindness and compassion I received from Jesse and Burkview."
Verified Cremation & Memorial Service Customer
May 2020
"I would highly recommend making pre arrangements for your demise."
Verified Cremation Customer
May 2020
"I can't think of anything that could be improved. Our requirements were met exactly as discussed."
Verified Cremation Customer
April 2020
"Staff went above and beyond during the covid19..thankyou so much.."
Verified Cremation Customer
April 2020
"Well organized and they treated us with compassion and respect. Thank You"
Verified Cremation Customer
March 2020
"The. Staff are very professional and accommodating. They explain very well what documents you will need to complete or forms required by Federal Government Departments and what financial assistance such as the Death Benefit you can apply for. They are efficient and timely. I was meeting with Jesse Scott Webb who I highly recommend."
Verified Cremation Customer
February 2020
"We were very pleased with the professionalism, patience, and kindness of this staff in our time of grief. My grandmother was 103 when she passed, and we wanted to give her a funeral that honored a long and fulfilling life. Jesse and the staff helped us to do just that, and we are very thankful and appreciative that they were there to help us through the process."
Verified Burial & Memorial Service Customer
December 2019
"I dealt with Brett Ray and found him to be very professional, caring and wanting to make sure everything was to my liking. I would recommend First Memorial Burkeview Chapel 100%."
Verified Cremation & Memorial Service Customer
November 2019
"Total professionalism - caring staff!"
Verified Cremation Customer
October 2019
"I highly recommend the services of First Memorial Funeral Services Burkeview Chapel. My sister and I dealt with Brett to make arrangements after the passing of our Mother. Since it was the first time I had to deal with this I had a lot of apprehension about being pressured to spend more than we had budgeted for. There was no pressure at all. Brett showed great professionalism, compassion, caring and attention of our needs. He made the whole process smooth during our time of incredible grief. Thank You Brett!"
Verified Cremation Customer
October 2019
"Great people at this funeral home. Explain your options, the process and carry out your wishes in a private and thoughtful manner."
Verified Cremation Customer
October 2019
"WE DID NOT WANT AN OPEN CASKET MASS BUT ARRANGED A PRE-MASS OPEN CASKET VIEWING IN THE CHURCH … & I WAS SHOCKED WHEN A MEMBER OF THE EXTENDED FAMILY TOOK A PHOTO & PUBLISHED IT ON THE INTERNET. IT WAS QUICKLY REMOVED."
Verified Cremation & Memorial Service Customer
July 2019
"I CHOSE ANOTHER FACILITY FOR THE CELERATION OF LIFE BECAUSE THE VENUE SEATHING & RECEPTION AREA ARE VERY SMALL. I KNEW IT NEEDED TO BE LARGER FOR THE GATHERING. FELT LIKE A ... AT PREVIOUS RECEPTIONS I HAVE ATTENDED"
Verified Cremation Customer
July 2019
"KIND, COMPASSIONATE, VERY PATIENT"
Verified Cremation Customer
April 2019
"THE DEATH CERTIFICATES TOOK LONGER TO BE DRAFTED DUE TO A DELAY FROM THE HOSPICE - NOT DUE TO ANYTHING THE FUNERAL HOME DID, HOWEVER, THE STAFF WERE VERY APOLOGETIC AND CONSISTENTLY FOLLOWED UP WITH ME WHICH WAS VERY POSITIVE."
Verified Cremation Customer
April 2019
"VERY PROFESSIONAL, FRIENDLY INFORMATIVE STAFF."
Verified Cremation Customer
April 2019
"FIRST MEMORIAL BURKEVIEW AND NANAIMO WERE VERY PROFESSIONAL AND EASY TO WORK WITH."
Verified Cremation Customer
March 2019
"EVERYTHING WAS DONE PERFECTLY! THANK YOU"
Verified Cremation Customer
December 2018
"YOUR STAFF WAS IMPRESSIVE! ALL ARRANGEMENTS WERE HANDLED SO SMOOTHLY AND THE FAMILY WAS VERY GRATEFUL!"
Verified Cremation Customer
October 2018
"WHEN I FIRST WENT TO MEMORIAL. I HAD TO ORGANIZE EVERYTHING FOR MY DAD BECAUSE HE WAS GOING INTO CARE AND IT WAS REQUIRED. I DID NOT WANT MY DAD TO KNOW THAT I HAD PRE ARRANGED HIS CREMATION AND I MADE IT VERY CLEAR AT THE TIME. BUT YOU SENT ALL THE CERTIFICATES TO DAD AT HIS CARE FACILITY ANYWAY! I PHONED THE OFFICE AND LET THEM KNOW I WAS REALLY PISSED!"
Verified Cremation Customer
October 2018
"THANK YOU. I FELT WE WERE IN GOOD, CAPABLE HANDS."
Verified Cremation Customer
September 2018
"GOOD SERVICE AT A REASONABLE COST."
Verified Cremation Customer
June 2018
"THE STAFF ARE VERY KNOWLEDGEABLE AND FRIENDLY."
Verified Cremation & Memorial Service Customer
May 2018
"I WAS EXTREMELY IMPRESSED BY THE SERVICE I ... & THE OVERALL COST INVOLVED"
Verified Cremation Customer
February 2018