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About

Jones, Rich and Barnes Funeral Home has proudly served the Portland, Maine, community for more than 170 years. Our funeral home has earned a longstanding reputation for helping all families in the greater Portland area with their funeral and cremation needs.

Our Portland funeral home

Sitting area at Jones, Rich & Barnes Funeral HomeWith a focus on personal service, all of our funeral and memorial services are designed to meet the needs of our grieving families. We understand that losing a love one is a difficult experience and provide families with ways to receive comfort while honoring their loved one.

Jones, Rich and Barnes Funeral Home features tastefully decorated areas with comfortable seating, so our families have the time they need to sit with family and friends. We also have visitation rooms suitable for smaller gatherings, as well as outdoor ramps for those with alternate needs.

Personal service options

We know each life is unique, and each one of us has a story to tell. That's why our dedicated team will work with you to create something that showcases your loved one's characteristics, passions and achievements. In addition to celebrating their life, our custom burial and cremation services also provide comfort to families during this difficult time.

History

Chapel at Jones, Rich & Barnes Funeral HomeJones, Rich and Barnes Funeral Home has long been known for quality funeral services and welcomes all families with compassion and care.“We have a longstanding relationship with the community and are proud that, since 1838, we have served the families of Portland,” said Erik Tiner, manager of Jones, Rich and Barnes Funeral Home.

The Portland funeral home was originally founded as SS Rich and Son Funeral Home in 1838 by Samual Snow Rich. The business operated at facilities on Pearl Street, Exchange Street and Mellen Street before a new funeral home was constructed on Woodford Street in 1959.

Growing to better serve Portland

At the time of the move, the new Portland funeral home became Jones and Rich Funeral Home, as Edward C. Jones became part-owner along with his father-in-law, Irving Rich. After the death of Jones in 1974, his widow, Elizabeth “Betty” Rich Jones, and her son, David Jones, took over the business.

In 1979, the company purchased Hutchins Funeral Home and became Jones, Rich and Hutchins Funeral Home. Mrs. Jones died in 1983, and David Jones and Robert Barnes assumed the responsibility to operate the firm. In 1999, the location joined the network of Dignity Memorial® providers. Today, David Jones and Robert Barnes both serve as vice presidents.

Continuing our care

Service room at Jones, Rich & Barnes Funeral HomeOn January 17, 2017, Jones, Rich and Hutchins Funeral Home unveiled a new name: Jones, Rich and Barnes Funeral Home, recognizing the continued leadership of industry veteran Robert Barnes, a certified funeral service practitioner and vice president of the firm. Barnes, a licensed funeral director, has a long history with the funeral home dating back to 1975.

"We are honored to have Robert, who is well-known for his involvement in the Portland community along with his passion for serving families, on staff with a very involved role at the funeral home," said Erik Tiner. "We look forward to providing families with the quality, caring service they expect, while offering them personal funeral services." 

Contact us

Everyone at Jones, Rich and Barnes Funeral Home is committed to helping our families with compassionate, professional and personal service. Please contact us if you have an immediate need or would like to learn more about our services.

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Amenities

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100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully. Learn about our Dignity Difference benefits.

Learn about our Dignity Difference benefits.

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Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"Erik and his staff did an amazing job for us. Erik was responsive, kind, and compassionate at every turn. It takes very special people to be able to gracefully navigate such a difficult situation for families, and we are very thankful for Erik and his team for taking such care with us."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

September 2020

"The staff was very kind and helpful at my most difficult time. Very respectful of my thoughts and wishes."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

August 2020

"I think I covered everything I wanted to say in the block above!"

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

August 2020

"Working with Bob Barnes was special. He was so patient and compassionate. His soft spoken and gentle manner made a difficult situation easier. I really appreciated his thorough explanations and attention to detail. He called me often for updates and to check on me. I feel so blessed to have worked with him."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

July 2020

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Meet Our Team

Here for you when you need us.

  • Portland Funeral Home Manager -  Jones, Rich & Barnes Funeral Home

    Erik Michael Tiner

    Manager
  • Autumn Kramer

    Autumn Rayne Kramer

    Funeral Director
  • Portland Funeral Home Funeral Director -  Jones, Rich & Barnes Funeral Home

    John A Tanguay

    Funeral Director
  • 1006980

    Robert Barnes

    Consultant
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