Verified Customer Reviews
"We had to set up the arrangements from 600 miles away. The staff at Pontarelli were sensitive to that and very helpful in meeting our needs."
Verified Burial & Memorial Service Customer
April 2021
"We had used your funeral home for my dad and our experience was so wonderful, we weren't going anywhere else. Dan and staff were great... so kind, compassionate, and professional. He discussed our options during the pandemic and everything worked out perfectly. My mom looked beautiful."
Verified Burial & Memorial Service Customer
March 2021
"Dan and Amanda are amazing . The level of professionalism, attention to detail and compassion is immeasurable always but especially during covid my brother's service was beautiful. The entire staff is wonderful ."
Verified Burial & Memorial Service Customer
February 2021
"From the beginning to the end. It felt as though they cared. They were professional and yet they made us feel comfortable. It was more then we could of hoped for. And we appreciated all they did for us."
Verified Burial & Memorial Service Customer
February 2021
"Pontarelli-Marino's kindness and consideration of family needs and requests are met with dignity and care."
Verified Burial & Memorial Service Customer
February 2021
"Staff is very friendly and caring when going through a difficult time. Everything was done to perfection."
Verified Burial & Memorial Service Customer
February 2021
"I was very pleased and satisfied they were very comforting to me at that time of need I give them a 10"
Verified Burial & Memorial Service Customer
February 2021
"It was a pleasure to work with Amanda! She was very helpful and professional. The arrangements proceeded very smoothly, despite the restrictions imposed by the pandemic, and we felt that Sarah's ashes were in good hands."
Verified Burial & Memorial Service Customer
January 2021
"I would highly recommend your services to any friend or relative. My dads arrangements were all prearranged in Florida and Ponterelli-Marino's entire staff made a very difficult time more bearable. They really knew how to talk to us and explain the entire process. We feel we were treated in the best possible way."
Verified Burial & Memorial Service Customer
December 2020
"This being the 4th time I've used Pontarelli-Marino they have always been most professional, considerate and upfront with in their services. There is no place better."
Verified Burial & Memorial Service Customer
December 2020
"Amanda and Jeremy were very professional and friendly at the same time. They provided flawless services."
Verified Burial & Memorial Service Customer
December 2020
"Ponterellis funeral home is wonderful. The staff are so professional and so caring. They truly know how to speak to families who are mourning the loss of their loved ones! Thank you so very much for everything!"
Verified Burial & Memorial Service Customer
November 2020
"I would highly recommend Pontarelli/ Marino funeral home to everyone."
Verified Burial & Memorial Service Customer
November 2020
"Pontarelli's service was exceptional. They were so caring and attentive. Thank you again."
Verified Burial & Memorial Service Customer
November 2020
"You will not regret using this funeral home. Staff is so helpful and easy to work with."
Verified Burial & Memorial Service Customer
November 2020
"Pontarelli Marino Funeral Home is nothing less than outstanding. I was very impressed with the services for my mom when she passed away, I knew I would be returning for my dad. Their professionalism is second to none. They took care of everything . At a time when you can't think for yourself, they do the thinking for you . I never felt rushed and was treated with respect, compassion, and fairness."
Verified Burial & Memorial Service Customer
September 2020
"Since this funeral was prepaid by my Uncle, some of the questions were not applicable to me. I had no say in the arrangements but I was very satisfied in how things were done."
Verified Burial & Memorial Service Customer
September 2020
"Thank you for your guidance during this difficult time. You and your staff were wonderful and very professional."
Verified Burial & Memorial Service Customer
September 2020
"Danny and his entire staff were excellent."
Verified Burial & Memorial Service Customer
September 2020
"Appreciated how Dan wet over everything with the family and said Amanda will assist us further. Just hope this does take place once payment is complete. Our overall experience was excellent."
Verified Burial & Memorial Service Customer
August 2020
"The funeral director, Dan, put our needs above all. He was compassionate and caring. Everything was done perfectly. Mom looked amazing, which left me with a happy memory of her at peace. I would definitely recommend Pontarelli-Marino Funeral Home to anyone in need of services."
Verified Burial & Memorial Service Customer
August 2020
"Dan was excellent in explaining the different aspects of the services and going over the whole process including the COVID-19 restrictions in place at that time. Driver Russ waited for us when we had the collation. Everything was perfect."
Verified Burial & Memorial Service Customer
August 2020
"I cannot say enough about Pontarelli-Marino Funeral Home. They truly treated us as though we were their own family. Dan and Amanda attended to every detail and request with kindness and compassion. At the most vulnerable time when your heart is broken they showed such deep concern for the emotions we were experiencing. They are truly caring professionals who deeply want to help during the most difficult time in your life. My father looked so handsome as he always was. The attention to every detail was unsurpassed. Most importantly, I cannot express enough how sincere they were and how grateful I am to have had them take care of my dad. Thank you from the bottom of our hearts. Caroline Pompeii, daughter Patricia, and son John Jr."
Verified Burial & Memorial Service Customer
August 2020
"No one wants to be in this situation, but Mark Marino and company were professional yet personal and very understanding. Definitely made the situation easier on me. Thank you!!"
Verified Burial & Memorial Service Customer
July 2020
"Pontarelli and staff are well versed on the best way to give you advise during your time if sorrow"
Verified Burial & Memorial Service Customer
July 2020
"This funeral home is outstanding. There's not enough I can say about the incredible treatment they provided me during a very difficult time. Thank you to Elizabeth and Danny for everything."
Verified Burial & Memorial Service Customer
June 2020
"The comforting atmosphere from the entire staff. The professionalism was exceptional! They handled everything from the initial phone call, services, church, burial and military honors. This left the family time to grieve our dad and not worry about what had to happen next. Thank You Danny!!"
Verified Burial & Memorial Service Customer
June 2020
"I highly recommend pontarellis funeral home.they are loving compassionate people. Who are very caring and understanding. They listen didn't rush me. They suggested ways of doing things I needed to. I highly recommend pontarellis and there loving caring staff."
Verified Burial & Memorial Service Customer
June 2020
"Everyone at Pontarelli's & Marino are so professional. They truly feel what families are going through and through the process of a very difficult time they are so warm and comforting. Highly recommend, when needed."
Verified Burial & Memorial Service Customer
June 2020
"I would recommend them to everyone I know because of their kindness and professionalism. They make you feel like you are their number one priority."
Verified Burial & Memorial Service Customer
May 2020
"Please be reassured that the knowledgeable and exceptionable team of Pontarelli-Marino will take wonderful care of your loved one,and will guide you compassionately and confidently through your time of sorrow. They truly care."
Verified Burial & Memorial Service Customer
May 2020
"Very professional and understanding."
Verified Burial & Memorial Service Customer
April 2020
"Please if you need wonderful,professional and above and beyond service use Pontarelli-Marino Funeral home you will not be disappointed.If you need help they are there and help beyond the normal. I recommend the highly. More than extremely satisfied for sure"
Verified Burial & Memorial Service Customer
April 2020
"Dan and his staff were very kind and caring.I felt as if I was being helped by friends rather than people who were just doing their job.It was very overwhelming to make arrangements for my wife but Danny was very helpful from beginning to end and I am very grateful to him and the entire staff."
Verified Burial & Memorial Service Customer
March 2020
"respect dignity class beautiful viewing of my mother and the way she looked was outstanding like she was at peace (102)"
Verified Burial & Memorial Service Customer
March 2020
"There giudence through the process. Their respect for the departed and us was priceless. There are no words to thank them."
Verified Burial & Memorial Service Customer
March 2020
"The way our personal circumstances were heard and received were very comforting . The whole time I felt like I was being helped with the arrangements and not pressured. Daniel and Kelsey were beyond helpful and I truly felt like my family was a priority and I can't say enough about Elizabeth as she and I had a conversation in the parking lot one day I was dropping paperwork off and she made me realize that what I was going through was a natural process and really helped me to cope."
Verified Burial & Memorial Service Customer
January 2020
"They make you feel special and wanted for your loss."
Verified Burial & Memorial Service Customer
January 2020
"You have a great staff and they are willing to Walk you through everything step by step specially when you are not thinking clearly about things, which is expected during this difficult time."
Verified Burial & Memorial Service Customer
January 2020
"The nicest people I have ever met."
Verified Burial & Memorial Service Customer
January 2020
"During this most difficult time, Danny, Kelsey, and Elizabeth treated my family and I with the utmost professionalism and empathy. Every aspect was handled with sincere courtesy to our entire family. We highly recommend Pontarelli Marino."
Verified Burial & Memorial Service Customer
January 2020
"Every detail adhered to. Pure perfection from the beginning to the end of services."
Verified Burial & Memorial Service Customer
December 2019
"I can NOT truly express how pleasant professional and caring they was. From the moment we came to the office to the final day. The experience was meet with true compassion for our needs while not trying to force anything on us. Truly could not be happier Thank you"
Verified Burial & Memorial Service Customer
November 2019
"I have used Pontarelli-Marino Funer Home for 3 family members over the years and each and every time they were very professional and courteous and cares for your family as if they were their own."
Verified Burial & Memorial Service Customer
October 2019
"They are the most sincere and helpful staff I've ever met and I've used them 3 times . They don't over inflate their prices like some other funeral homes do."
Verified Burial & Memorial Service Customer
October 2019
"Kelsey was so warm and understanding and made the process as easy for the family as possible. She was extremely professional and had the perfect personality to put you at ease during this difficult time."
Verified Burial & Memorial Service Customer
September 2019
"On behalf of the family of Lucy Urso Thank you to the whole amazing staff here who showed compassion, understanding, utmost respect and professionalism at our extremely difficult time. They took care of every detail for us. Thank you"
Verified Burial & Memorial Service Customer
September 2019
"The staff was so compassionate and walked us through the process with no problem. We were made comfortable in the knowledge that the staff knew our wishes and put everything we asked in place. The experience was comforting and left us feeling satisfied with the arrangements."
Verified Burial & Memorial Service Customer
September 2019
"Choose your own preachers"
Verified Burial & Memorial Service Customer
August 2019
"Every part of our interaction with pontarelli-marino Funeral Home was seamless. I knew I didn't have to worry about anything being forgotten, I knew they would have it all under control. They are truly compassionate people, who want to make sure the services are exactly as you want them to be."
Verified Burial & Memorial Service Customer
August 2019
"Unfortunately, we have had several unexpected deaths in a short period of time. This service was with a limited budget, and they provided the same amazing customer service regardless of my budget. I won't go anywhere else, I highly recommend this home."
Verified Burial & Memorial Service Customer
August 2019
"The comfort and grace they showed our family along with their experience and professionalism, they truly are the best in the state."
Verified Burial & Memorial Service Customer
August 2019
"We have used the services at Ponteralli funeral home for several deaths in our family. Each time Danny and staff have been extremely professional, knowledgeable and above all empathetic. Danny and staff could not have been more kind and comforting to all of our family. Most of all they treated our passed loved one with the utmost respect. They were very patient with all questions and requests All our questions and requests were listened to discussed and the best solution was administrated. Thank you Danny and staff for your superb service to our loved ones and our family. The Pistacchio family."
Verified Burial & Memorial Service Customer
August 2019
"I PLAN ON MAILING MY FUNERAL ARRANGEMENTS WITH THE COMPANY"
Verified Burial & Memorial Service Customer
July 2019
"DAD AND THE ENTIRE STAFF WERE WONDERFUL. I COULD NOT ASK FOR MORE. I HAD 2 DEATHS IN A 6 WEEK PERIOD OF TIME TO DEAL WITH AND I COULD NOT HAVE DONE THIS WITHOUT THEM."
Verified Burial & Memorial Service Customer
July 2019
"THE LOSS OF A LOVE IS EXTREMELY DIFFICULT, THAT BEING SAID. THE STAFF WERE EXTREMELY PROFESSIONAL, COMPASSIONATE AND NOT EVERY NEED AND THEN SOME. THIS MADE EXPERIENCE EASY AND GAVE ME TIME FOR MY FAMILY. WELL DONE"
Verified Burial & Memorial Service Customer
April 2019
"THE STAFF WAS VERY COMPASSIONATE, PATIENT AND CARING"
Verified Burial & Memorial Service Customer
March 2019
"THE STAFF TOOK EXTRA STEPS TO MAKE SURE FUNERAL WENT SMOOTHLY AND FLAWLESS PERFECT PROFESSIONALISM"
Verified Burial & Memorial Service Customer
January 2019
"NO PROBLEMS"
Verified Burial & Memorial Service Customer
January 2019
"THE ENTIRE STAFF WAS COMPASSIONATE, CALM, PATIENT AND KIND. AND GENUINE. I WOULD MOST CERTAINLY CALL THEM AGAIN."
Verified Burial & Memorial Service Customer
September 2018
"THE OWNERS AND STAFF MADE A DIFFICULT TIME EASIER TO GO THROUGH. THEY ARE COMPASSIONATE AND FRIENDLY AND VERY KNOWLEDGABLE I FEL THEY TREATED US LIKE FAMILY."
Verified Burial & Memorial Service Customer
September 2018
"I APPRECIATED THE PROFESSIONALISM OF THE PALL BEARERS, THE HELP WITH NOTIFYING THE AGENCIES WITH DEATH CERTIFICATES AND THE HELP WITH NURSING HOME ISSUES."
Verified Burial & Memorial Service Customer
August 2018
"EXTREMELY SATISFIED"
Verified Burial & Memorial Service Customer
August 2018
"I KNEW ALL MY LIFE I WOULD GO TO MERINOS WHEN I DIE MY HUSBAND AGREED HE WOULD GO THERE. I WAS SO PLEASED THAT THEY DID THE FLOWERS TOO."
Verified Burial & Memorial Service Customer
July 2018
"ONE MEMBER OF OUR FAMILY IS EXTREMELY HANDICAPPED, YET HIS SPECIAL NEEDS AT THE FUNERAL HOME, CHURCH AND CEMETERY WERE ANTICIPATED AND HANDLED CARINGLY, AS WERE ALL ASPECTS OF SERVICE."
Verified Burial & Memorial Service Customer
July 2018