Verified Customer Reviews
"The entire staff at R.Stutzmann's in Queens Village was professional, friendly, warm, cooperative and very responsive to all of our needs during our time of loss which was compounded by the pandemic. Decisions making was simplified through the use of e-mail and texting. Special thanks to Jonathan Poggi, our funeral director Ed, Rose, Pat and Mike. Their efforts and our confidence in them allowed our family to focus on our father which helped make an extraordinary difficult time just a little bit easier. Many thanks to all of you."
Verified Burial & Memorial Service Customer
February 2021
"It is difficult to plan the funeral of a loved one due to all the emotions that are involved so having a professional and caring funeral director to guide, support and implement your wishes makes the process more manageable. I highly recommend R. Stutzmann & Son for their services, attention to detail and reasonable costs."
Verified Burial & Memorial Service Customer
January 2021
"Excellent service will recommend it to anyone who have lossed a love one."
Verified Burial & Memorial Service Customer
December 2020
"During your time of grief confusion and basically what feels like the absolute end, the staff and funeral director Jonathan brings the peace and calmness you need to make these heart wrenching decisions. They demonstrate the upmost respect and empathy throughout the process. During the time of COVID they accommodated my family to maintain safety but also provided the opportunity to host a zoom using my laptop. I was able to grieve and be with my family during this time trusting the funeral director and staff will take care of everything else. They were truly a blessing to work with. This is the second family member I have entrusted in the hands of the staff."
Verified Burial & Memorial Service Customer
December 2020
"Could not ask for better consideration and customer service by Michael and Jonathan."
Verified Burial & Memorial Service Customer
December 2020
"The funeral director was patient to go over every details with us."
Verified Burial & Memorial Service Customer
December 2020
"Thank you R. Stutzmann & son, family and friends of our late mom were treated with the utmost kindness and respect, everyone was pleased, considering our mom passed away after her fierce battle with cancer and during the covid-19 pandemic, all our guests obeyed the safe rules, paid their respects and left R. Stutzmann & son funeral home healthy and covid negative, thanks to your careful planning and wanting everyone to be safe. We couldn't have expected better, the staff were there for us in our time of griefs, we appreciated their thoughtfulness and kindness also, being there early to welcome the family and giving us that extra and last time spent with our mom. We truly appreciate."
Verified Burial & Memorial Service Customer
December 2020
"The service provided was exceptional. The funeral director was supportive, receptive and responsive. Overall, the whole experience was totally professional. I have no reservations about recommending Stutzman and Son. They are a class act."
Verified Burial & Memorial Service Customer
November 2020
"We made a good choice with Stutzmann & Son. When you lose a loved one, emotions run high, and you may struggle to keep presence of mind when trying to coordinate a proper and respectful burial. Much peace of mind was achieved through the thoughtful, courteous and professional service of Stutzmann & Son in the handling of my brother's funeral."
Verified Burial & Memorial Service Customer
November 2020
"We have attended numerous funerals at Stutzmann's and they always pay attention to the finest details. They have a caring and professional staff. When our mother passed away, Jim and the staff took the utmost care with all the arrangements. Thank you Stutzmann."
Verified Burial & Memorial Service Customer
October 2020
"Directors Jonathan, Jim and Angela work great, it was our Third or Fourth experience at this funeral home and all had good reports. Thanks to you all, not forgetting the beautification who followed our detail instructions. Thanks"
Verified Burial & Memorial Service Customer
September 2020
"I recommend Dignity Memorial R.Stutzman&Son the Services and staff very accomodation ."
Verified Burial & Memorial Service Customer
September 2020
"I had an amazing experience and would definitely recommend again. They are very nice people and I love this business"
Verified Burial & Memorial Service Customer
September 2020
"I have no problem with nothing , everything was good."
Verified Burial & Memorial Service Customer
August 2020
"At a time of great distress of a sudden loss, especially during Covid, they handled everything extremely professional. We expressed certain wishes we knew our cousin wanted and they made it happen. Our family would certainly not hesitate if the need arose, to use them again and can not recommend them highly enough."
Verified Burial & Memorial Service Customer
August 2020
"Our experience with this Funeral home was excellent. From the first call to the viewing at the Funeral home was excellent. The staff was kind, understanding and professional. Our questions were answered and our wishes were carried out without problems. We were pleased with the services we received."
Verified Burial & Memorial Service Customer
August 2020
"It is good to have this kind of professionalism during this time of hardship for any family, and having this level of quality and care in our own town of Queens Village is a welcome comfort."
Verified Burial & Memorial Service Customer
June 2020
"During such difficult times as a loss of a loved one, Jimmy Walker and his staff are the best in in helping families through such times. The impression I got is that its not so much as a business for them, but rather a professiojn committed to the welfare of the families."
Verified Burial & Memorial Service Customer
May 2020
"I used Stutzman & Son in 2018 and again in 2020. Both times my experience was exceptional given the circumstances. I deeply appreciate the care that was put into ensureing my love ones were taken care of with dignity. Thank you very much for your service and care."
Verified Burial & Memorial Service Customer
April 2020
"Yes, you can post the comments."
Verified Burial & Memorial Service Customer
April 2020
"Outstanding support during a difficult time."
Verified Burial & Memorial Service Customer
April 2020
"The courtesy and professionalism of Stutzmann staff were well appreciated at this difficult time. The arrangements were made and handled efficiently by the director. Thank you all. Unfortunately the active corona-virus pandemic has made things that we were not prepared for."
Verified Burial & Memorial Service Customer
March 2020
"I feel the TV monitor shoule be hung higher on the wall so everyone in the room would be able to see it and have all the connections readly available to connect to any lab top . Also a good sound system in the room would be nice."
Verified Burial & Memorial Service Customer
March 2020
"Everyone was helpful and respectful and went out there way do everything I ask."
Verified Burial & Memorial Service Customer
February 2020
"Everyone was very professional and caring. They went above and beyond to make the services beautiful and dignified. They're compassion was so welcoming and made this difficult time easy for me and my family."
Verified Burial & Memorial Service Customer
February 2020
"I completed a pre-plan contract with my father so he could have all his wishes and service plans met upon his demise. It made the whole experience go smoother when the need arose and the Funeral Director was very helpful in explaining what we would expect. I would definitely recommend everyone complete a pre-plan contract."
Verified Burial & Memorial Service Customer
January 2020
"They gave me all the time I needed when I had to make any decisions. They made sure the requests of the family was met. We appreciated that."
Verified Burial & Memorial Service Customer
December 2019
"Jim & Jonathon were truly gentlemen helping and guiding us through the entire process in our most difficult time"
Verified Burial & Memorial Service Customer
November 2019
"The whole staff was extremely professional and considerate. Everything I requested was taken care of efficiently and with compassion."
Verified Burial & Memorial Service Customer
October 2019
"Very accommodating. Very nice people."
Verified Burial & Memorial Service Customer
October 2019
"We had the viewing in the main room. We were allowed to have as many speakers as we wanted. The picture frame and flowers was set up on the stand before we arrived. The digital pictures were constantly repeated on the screen. Flowers were transported without a reminder from the viewing at the funeral home to the cremation service the following day. We were amazed at how efficient and helpful they were, while doing it all with a gentle voice and compassion when they were organizing the guests."
Verified Burial & Memorial Service Customer
October 2019
"The staff was very respectful and helpful to us while we were making the arrangements. We are grateful for their assistance during our time of sorrow."
Verified Burial & Memorial Service Customer
October 2019
"Overall, the execution of the service program was worry-free and commendible."
Verified Burial & Memorial Service Customer
September 2019
"IVE USED YOUR SERVICES 3 TIMES NOW AND APPRECIATE THE COMPASSION THAT IS ALWAYS GIVEN. RO IS EXCEPTIONAL! THANK YOU"
Verified Burial & Memorial Service Customer
June 2019
"I WANT TO THANK EVERYONE THERE FOR MAKING THIS TIME AS EASY AS POSSIBLE. THE STAFF IS EXTREMELY PROFESSIONAL, COMPASSIONATE AND MOST OF ALL HELPFUL DURING THIS DIFFICULT TIME."
Verified Burial & Memorial Service Customer
June 2019
"COURTEOUS, COMPASSIONATE, PROFESSIONAL"
Verified Burial & Memorial Service Customer
June 2019
"OVERALL THE SERVICE WAS VERY GOOD THANKS."
Verified Burial & Memorial Service Customer
April 2019
"EVERYONE WAS TRULY GENUINELY COMPASSIONATE AND COURTEOUS"
Verified Burial & Memorial Service Customer
April 2019
"ABSOLUTELY FORTINATE TO COME ACROSS THIS FUNERAL HOME THE SERVICE PROVIDED WAS EXCEPTIONAL SO ... HAVE CHOSEN IT. THANK YOU!"
Verified Burial & Memorial Service Customer
January 2019
"FRIENDS & FAMILY FELT AT HOME IN THIS FUNERAL HOME. THANK YOU!"
Verified Burial & Memorial Service Customer
November 2018
"MY HUSBANDS FAMILY WAS AT THIS SITE MANY YEARS AGO & HE WORKED NEAR BY & I WANTED HIM THERE."
Verified Burial & Memorial Service Customer
August 2018
"UNDER THE CIRCUMSTANCES THE STAFF WERE ALL CARING & COMPASSIONATE WEVE USED FOR 50 YRS"
Verified Burial & Memorial Service Customer
May 2018
"I WOULD HAVE LIKED AT THE CEMENTARY THAT WE ALL COULD PUT A FLOWER DOWN."
Verified Burial & Memorial Service Customer
May 2018
"THE FOOD SERVED IN BETWEEN SERVICES WAS EXCELLENT AND SO NICE TO HAVE THIS DONE"
Verified Burial & Memorial Service Customer
May 2018
"The staff was knowledgeable and kind. They answered questions with out a problem. However, the home seemed to need updating and the curtains needed to be washed or replaced."
Verified Burial & Memorial Service Customer
February 2018