Verified Customer Reviews
"Amazing and compassionate."
Verified Burial & Memorial Service Customer
January 2021
"A very caring and compassionate group that allows you to take the time you need to make decisions without any pressure"
Verified Burial & Memorial Service Customer
December 2020
"Our family did pre-planning with La-Na once our father was placed in palliative care, and she treated us wonderfully- and those pre-arrangements made it much easier and quicker after he passed. Ken had reviewed notes and was then prepared when we came in to mske yhe final arrangements. Both individuals were very caring and compassionate. A big thanks to all the staff for treating us do courteously and compassionately."
Verified Burial & Memorial Service Customer
December 2020
"Thanks to the management and staff. The entire family was made to feel comfortable and welcomed. The atmosphere was warm and welcoming. You made this difficult time a little easier to face."
Verified Burial & Memorial Service Customer
October 2020
"It is always a difficult time for families to deal with the death of a loved one however the entire staff at Arthur's Funeral Home and Kendall in particular were wonderful to deal with. Kendall went the extra step to understand the personality of our loved one and made it very comfortable and easy for us to fulfill his wishes and focus on the happy memories. We came away from this experience with the feeling that Kendall, Ken and staff had become part of our family."
Verified Customer
October 2020
"Zach Good was unbelievable to deal with throughout. He was available at moment's notice and had great feedback for me to consider as I had never done this before, especially with Covid restrictions. He made a difficult time truly easy and even arranged the fine details for a drive by my Uncle's place on the way to the funeral. The family was very impressed. Joni was also fantastic as she calmed the pall bearers outside. She was awesome as well. Afterwards, my meeting with Kirsten to wrap things up was very calming and impressive to see how the administration portion of the process was taken care of. I really appreciated all of the contact throughout. And Dale always took my calls in a positive tone and found the person I was looking for. You guys did a great job and should be proud of the service you offer. They are calming souls!"
Verified Burial & Memorial Service Customer
October 2020
"Each loss we have experienced has been met knowing that Ken Currie will respectfully walk us through arrangements , that our comfort as well as the wishes of our loved one is of utmost importance to him, and that our loved one is in good hands.He has truly been wonderful.ðŸ™."
Verified Burial & Memorial Service Customer
September 2020
"The staff went out of their way to help us in our grieving process. They helped us go through a period in our lives that no one wants to experience, but must. My mother prepaid for her funeral service which helped us tremendously. I would recommend others do that as it helps take off so much pressure for the family."
Verified Burial & Memorial Service Customer
September 2020
"Very professional and courteous service. Made a difference when having to deal with very difficult circumstances."
Verified Burial & Memorial Service Customer
September 2020
"Joni Cooke and all the staff displayed not only professionalism but compassion and empathy towards our family, and made the process as painless as possible. Our concerns and wishes were met and what could have been a very stressful time and experience, was avoided."
Verified Burial & Memorial Service Customer
September 2020
"Ken Currie was excellent, he made the whole experience very comfortable. He is someone I would consider a friend after his kind and pleasant qualities. Lana was also a very pleasant and understanding during our last visit."
Verified Burial & Memorial Service Customer
September 2020
"I am truly grateful for the wonderful service and support from the director and staff at the Arthur funeral home..Thank you so very much!"
Verified Burial & Memorial Service Customer
September 2020
"Felt satisfied with my experience,I was well informed of my options and choices. The staff is very helpful and caring"
Verified Burial & Memorial Service Customer
September 2020
"We cannot thank you enough for the service and compassion shown by the entire staff."
Verified Burial & Memorial Service Customer
September 2020
"Everyone we had the pleasure of dealing with at the Arthur Funeral Home were compassionate and understanding. Whether we were dealing with the ceremonies, the financials or the technicalities of the funeral, the level of empathy, cooperation and understanding gave us the feeling that it was like the staff was dealing with a member of their own family. Respect and dignity were always evident!"
Verified Customer
August 2020
"Every detail was absolutely exceptional. I felt they treated my loved one could have been their loved one!"
Verified Burial & Memorial Service Customer
August 2020
"Zak was most kind, courteous and professional. It was a pleasure dealing with him."
Verified Burial & Memorial Service Customer
August 2020
"La-Na Fragomeni was excellent for pre planning, calm, not the least bit pushy, organized and compassionate. Ken Currie was equally as good for final arrangements, understanding, organized, and Compassionate."
Verified Burial & Memorial Service Customer
August 2020
"Very professional , very courteous , treated our family like we were their family. Thank-you very much !!"
Verified Burial & Memorial Service Customer
August 2020
"The services at Arthur's is just what we wanted for my mom. Their professionalism and kindness was much appreciated by us. Thank you for honouring my mom at this difficult time. I learned that it is important for families to discuss what they would like at a funeral so planning can be done as the person's and family wishes."
Verified Burial & Memorial Service Customer
August 2020
"We were very impressed with the caring and compassion showed by everyone from Arthurs Funeral home to help us with in planning of the funeral arrangments."
Verified Burial & Memorial Service Customer
July 2020
"All staff was professional and helpful in a difficult time. The staff works together well to provide a seamless experience regardless of who's responsibility it is.They made the process very simple and could provide direction with aspects that were not typically their responsibility."
Verified Burial & Memorial Service Customer
June 2020
"The most valuable aspect of my experience, was the thoroughness and the level of professionalism from Ken and everyone that I spoke with. Also, how compassionate they were with me through the whole process. Ken and the team went above and beyond to help me through everything to do with my grandmother which I loved. I would recommend Ken to anyone that has to go through this difficult time, there was absolutely no pressure from him at all and made sure that I knew all of my options. Thank you guys so much for everything you guys did for me and my family."
Verified Burial & Memorial Service Customer
June 2020
"My mother preplanned her funeral while living in Southern Ontario but lived with us in Northern Ontario until the time of her death. It was so comforting the way that the staff at Arthur's navigated the transferring of services to Northern Ontario. They did it seamlessly, with great sensitivity and in full communication with us every step of the way. Can't begin to say how much that means to a family already dealing with loss. It maintained the dignity that my mother intended to have at the time of her death. Our deepest thanks goes to the whole staff and especially to Joni Cooke who, as she walked us through the process, provided some comic relief (unintended I'm sure!) just being the real person she delightfully is. May the Lord continue to bless you as you so faithfully serve those who are in need of comforting help."
Verified Burial & Memorial Service Customer
June 2020
"Very pleased with the service and compassion from everyone involved."
Verified Burial & Memorial Service Customer
May 2020
"I would like to thank Arthur Funeral Home for their empathy, especially Taylor for her compassion and guidance throughout this very difficult time. Taylor helped in making this experience somewhat bearable."
Verified Burial & Memorial Service Customer
April 2020
"We were treated in a professional yet personable manner that made this difficult time more bearable. My deepest thanks to all the staff for an outstanding job."
Verified Burial & Memorial Service Customer
April 2020
"Compassion and understanding.."
Verified Burial & Memorial Service Customer
March 2020
"I have told a lot of people about the $400 that I paid to have my body brought back from where ever I am or whatever country I might be in at the time of death , also I liked that they will remove your name from everything, things that my son would not consider to do"
Verified Burial & Memorial Service Customer
March 2020
"Zack was a very caring and understanding person for my needs took time to write out everything i wanted to say. And my final papers to sign was with Kirsten what a beautiful person I could not ask for better. The smile, the loving that she give you is unbelievable. Both of them were very understanding. I thank both for they compassion."
Verified Burial & Memorial Service Customer
March 2020
"Very pleased with the service"
Verified Burial & Memorial Service Customer
March 2020
"The Staff at Arthur Funeral Home made a very uncomfortable time a comfortable experience."
Verified Burial & Memorial Service Customer
February 2020
"I myself will be cared for by Arthur's. that is trust in this establishment. I know I will be in good hands from all staff."
Verified Burial & Memorial Service Customer
February 2020
"The highest praise for everyone there."
Verified Burial & Memorial Service Customer
January 2020
"The staff at Arthur's really care about their clients. Don't be fooled by bargain advertisements. The experience here is well worth the cost."
Verified Burial & Memorial Service Customer
January 2020
"prearrange"
Verified Burial & Memorial Service Customer
December 2019
"No thank you"
Verified Burial & Memorial Service Customer
December 2019
"The staff anticipated details and decisions I needed to make and assisted me in making those decisions with information and kind guidance. I deeply Thank-you."
Verified Burial & Memorial Service Customer
December 2019
"The family at Arthur's are amazing! Both my Mom and Dad passed this year and they helped with both of their arrangements. They helped with the after care too, helping me fill out required government forms and guiding me with next steps. Thank you Arthur's for helping me through this most difficult of times!"
Verified Burial & Memorial Service Customer
December 2019
"The importance of funeral planning was realized after my mother passed, it made a difficult time a little easier to bear."
Verified Burial & Memorial Service Customer
December 2019
"The overall experience at Arthur Funeral home was excellent. Everyone was very sensitive, and most of all patient and so kind as they helped us with this process. The staff are wonderful at what they do, and we are very appreciative."
Verified Burial & Memorial Service Customer
November 2019
"My family and I were extremely pleased with the professionalism and compassion shown us at this very difficult time. Every staff member who helped us always took the time to ensure all our needs were met at every stage of the process. A special thanks is reserved for Kendall who was extremely compassionate and professional"
Verified Burial & Memorial Service Customer
November 2019
"During a time of profound loss, you are placing so much trust in the funeral home you choose when it comes to caring for your loved one. I felt that Ken Currie and the team at Arthur's treated my husband as if he was a member of their family. I completely trust their level of service, professionalism and integrity."
Verified Burial & Memorial Service Customer
October 2019
"They handled everything. These people are the cream of the crop. Professional in every since of the word. Thanks Ken and your staff."
Verified Burial & Memorial Service Customer
October 2019
"These people are at the top of their game and can be trusted to give you at all times the best care you can expect and they do not pressure you do anything you don't want to do unless it will benefit you for the best care. We have always been treated with the utmost respect from there well qualified staff."
Verified Burial & Memorial Service Customer
September 2019
"Pre-arrange! Don't be afraid to discuss your final wishes or your loved ones final wishes. It's much easier to make these decisions when you don't feel rushed or can't think clearly. The staff at Arthur's makes the process easy and actually fun in some ways."
Verified Burial & Memorial Service Customer
September 2019
"All of the staff were encountered were very caring and professional. They exceeded our expectations and helped us through a difficult time without pressure."
Verified Burial & Memorial Service Customer
September 2019
"The entire staff was extremely professional and cared about our every need."
Verified Burial & Memorial Service Customer
August 2019
"We have used the services of Arthur Funeral Home for their professionalism and excellence. For visitors, the parking and accessibility was convenient to enter and visit. We were treated with respect and they ensured that we were taken care of during this difficult time."
Verified Burial & Memorial Service Customer
August 2019
"EXCELLENT CARING STAFF"
Verified Burial & Memorial Service Customer
June 2019
"OVERALL, VERY SATISFIED WITH PROFESSIONAL, COMPASSIONATE, KNOWLEDGEABLE AND FRIENDLY STAFF."
Verified Burial & Memorial Service Customer
June 2019
"OVERALL ADVICE AND SERVICE EXCELLENT."
Verified Burial & Memorial Service Customer
May 2019
"EXCELLENT - VERY HIGH QUALITY SERVICE!"
Verified Burial & Memorial Service Customer
May 2019
"WONDERFUL, PROFESSIONAL, COMPASSIONATE STAFF. THANK YOU."
Verified Burial & Memorial Service Customer
April 2019
"OUR FAMILY WAS VERY PLEASED WITH OUR EXPERIENCE DURING ONE OF THE MOST DIFFICULT TIME OF OUR LIVES."
Verified Burial & Memorial Service Customer
April 2019
"VERY GOOD JOB, EVERYONE WAS VERY RESPECTFUL"
Verified Burial & Memorial Service Customer
March 2019
"EVERYTHING WENT SO SMOOTHLY RESULTING IN LESS STRESS"
Verified Burial & Memorial Service Customer
March 2019
"I WAS VERY PLEASED I WENT AND MADE MY ARRANGEMENTS SOON AFTER"
Verified Burial & Memorial Service Customer
March 2019
"20B - I GAVE IT A 3. I KNEW MY HUSBANDS FUNERAL WOULD BE BIG SO WE HAVE THE SERVICE AT THE CHURCH BECAUSE OF PARKING. ALSO THE VISITATION."
Verified Burial & Memorial Service Customer
February 2019
"STAFF WENT THE EXTRA MILE TO MAKE EVERYTHING EASIER FOR ME. IT WAS VERY MUCH APPRECIATED."
Verified Burial & Memorial Service Customer
February 2019
"WARM, CARING & COMPASSIONATE STAFF"
Verified Burial & Memorial Service Customer
February 2019
"OUR FAMILY WAS VERY IMPRESSED OVER ALL. THE LUNCH WAS VERY IMPRESSIVE & A GOOD PRICE."
Verified Burial & Memorial Service Customer
February 2019
"THE BEST STAFF!"
Verified Burial & Memorial Service Customer
January 2019
"GREAT KINDLY SERVICE"
Verified Burial & Memorial Service Customer
December 2018
"ENTIRELY SATISFACTORY EXPERIENCE."
Verified Burial & Memorial Service Customer
December 2018
"HAVING THE FUNERAL ARRANGEMENTS PREPAID WAS THE BEST THING, SAVING TIME, MONEY AND HASTLE AT SUCH A STRESSFUL TIME UPON LOSS OF FAMILY MEMBER."
Verified Burial & Memorial Service Customer
November 2018
"STAFF WERE VERY EMPATHETIC, KIND, HELPFUL & PROFESSIONAL. THE ENVIRONMENT WERE CLEAN, WELL CARED FOR & COMFORTABLE."
Verified Burial & Memorial Service Customer
November 2018
"THE STAFF WAS TRULY COMPASSIONATE, RESPECTFUL AND UNDERSTANDING IN THE LOSS OF OUR MOM & MY DADS LOVING WIFE OF 71 YRS. THEY TRULY HELPED US THROUGH THIS DIFFICULT TIME."
Verified Burial & Memorial Service Customer
October 2018
"THE FUNERAL HOME WAS AWSOME."
Verified Burial & Memorial Service Customer
October 2018
"EXCELLENT EXPERIENCE, VERY CARING & HELPFUL OUR THANKS TO MANAGEMENT & WONDERFUL STAFF"
Verified Burial & Memorial Service Customer
October 2018
"STAFF WAS EXTREMELY KNOWLEDGEABLE AND RESPONSIVE REGARDING THE CIRCUMSTANCES SURROUNDING OUR DADS PASSING."
Verified Burial & Memorial Service Customer
October 2018
"AMAZING STAFF, CARING, COMPATIONATE, UNDERSTADNING & AT THE SOME TIME VERY PROFESSIONAL."
Verified Burial & Memorial Service Customer
September 2018
"THE STAFF WERE FABULOUS. THEY WERE VERY COMPATIONATE AND EVERYTHING WAS DONE WITH GREAT CARE."
Verified Burial & Memorial Service Customer
September 2018
"I HAD THE BEST SERVICE ANYONE COULD ASK FOR THE WENT ABOVE & BEYOND TO HELP US IN ANY WAY THEY COULD."
Verified Burial & Memorial Service Customer
September 2018
"VERY SATISFIED WITH EVERYTHING. THANK YOU."
Verified Burial & Memorial Service Customer
September 2018
"DONATIONS SLIPS SHOULD NEVER BE MAILED. MAIL LOST MINE & I RECEIVED"
Verified Burial & Memorial Service Customer
August 2018
"THE STAFF WERE EXTREMELY COMPASSIONATE IN MAKING SURE MY MOMS FUNERAL! CREMATION ARRANGEMENTS WERE TAKEN CARE OF IN A CARING MANNER, AND THEY HELP ME FEEL AT EASE THAT SHE WAS TAKEN CARE OF THE WAY I WANTED HER TAKEN CARE OF."
Verified Burial & Memorial Service Customer
August 2018
"WAS TREATED WITH COMPASSION AND WAS MADE QUITE AT EASE. WAS NOT FORCED IN TO SOMETHING I DID NOT WANT. ALL WERE VERY HELPFUL."
Verified Burial & Memorial Service Customer
July 2018
"I TOLD THE STAFF I WOULD BE OUT OF TOWN FOR A FEW DAYS FOLLOWING BURIAL. THEY CALLED AS THEY SAID THEY WOULD"
Verified Burial & Memorial Service Customer
June 2018
"HAVE ALREADY MADE ARRANGEMENTS"
Verified Burial & Memorial Service Customer
June 2018
"ALL STAFF TREATED US WITH RESPECT"
Verified Burial & Memorial Service Customer
June 2018
"THE ASSISTANCE ON DOCUMENTATION REQUIRED BY GOVERNMENT AGENCIES WAS EXCELLENT. CLEAR INSTRUCTIONS AND VERY TIMELY. FOLLOW-UP DISCUSSION WAS PROFESSIONAL & HELPFUL"
Verified Burial & Memorial Service Customer
June 2018
"THEY WORK LONG HOUR, YOU SHOULD GIVE A RISE IN PAY"
Verified Burial & Memorial Service Customer
May 2018
"WE ALREADY ARE GET UP MAKING MONTHLY PAYMENT VERY PLEASED WITH ALL DONE FOR MY FAMILY"
Verified Burial & Memorial Service Customer
May 2018
"I WAS TOTALLY SATISFIED WITH EVERYTHING GREAT STAFF"
Verified Burial & Memorial Service Customer
May 2018
"EXCELLENT SERVICE AND VERY HELPFUL"
Verified Burial & Memorial Service Customer
May 2018
"ALREADY MADE APPOINTMENT TO DISCUSS FUTURE PLANNING FOR MY HUSBAND AND MYSELF."
Verified Burial & Memorial Service Customer
April 2018
"I WOULD NOT GO TO ANOTHER FUNERAL HOME. I AND MY FAMILY WERE TOTALLY PLEASED WITH EVERYTHING. WE HAVE NO COMPLAINTS. EVERYTHING WAS PREPAID"
Verified Burial & Memorial Service Customer
April 2018
"VERY PROFESSIONALLY HANDLED IN AN EMOTIONAL TIME"
Verified Burial & Memorial Service Customer
March 2018
"VERY HELPFUL STAFF - BOTH BEFORE, DURING & AFTER."
Verified Burial & Memorial Service Customer
February 2018
"THE STAFF MADE THE WHOLE PROCESS EASY AT A VERY SAD TIME."
Verified Burial & Memorial Service Customer
February 2018