About

As the first full-service funeral home in Surprise, Arizona, Surprise Funeral Care on West Bell Road has served nearby communities since 2011. Welcoming families from across the Phoenix metropolitan area, our team is experienced in creating memorable funerals and cremation memorials. We understand that losing a loved one is a difficult experience and are committed to the highest level of personalized service and compassionate care possible.

Modern amenities and spaces

Lobby at Palm Northwest Mortuary & CemeterySurprise Funeral Care is a warm and welcoming place to host a funeral or cremation memorial and catered reception. With ample parking, a bright on-site chapel and a variety of flexible spaces, the funeral home has everything you need to host friends and family to honor your loved one.

Interested in catering? Whether you wish to design a custom menu or prepare a spread of family recipes, we offer an extensive selection of catering options. From a breakfast buffet to a cocktail hour to a seated dinner, our professional staff takes care of every detail, so you can spend more time with the people you care about.

Learn about our catering and reception services.

Personalized funerals and memorials

Surprise Funeral Care is a nondenominational funeral home, conducting funerals and memorials for people of all backgrounds, faiths and cultures. We help you incorporate the religious traditions and family customs important to you.

Memorialization at Palm Northwest Mortuary & CemeteryWe also believe that every service should be as unique as the life lived. Our attentive, experienced team is here to turn inspiration into reality. Start with a story. Tell us about your loved one’s passions, personality, hobbies and interests, and we’ll capture the little things that made them special. Perhaps it’s a beach-themed cookout for your surfer or pet-friendly celebration for your animal lover. Whatever the wish, it’s our job to create a memorable memorial.

Whether you want to arrange a traditional funeral service or modern celebration of life, large gathering or more intimate service, we will work with you one-on-one to ensure your needs and budget are met. From floral arrangements to music selections, decor and more, we guide you through your choices with care.

See how we celebrate life.

Cremation in Surprise

Signature Dedication at Surprise Funeral CareThere are many options for cremation in Surprise—and they're not all equal. We specialize in cremation services that honor loved ones in personalized ways, and families love our all-inclusive pricing. With expertise in scattering ashes and a friendly team who pays attention to every detail, we provide service that is second to none.

More and more people are choosing cremation over traditional burial, but most aren’t familiar with the many options:

  • a cremation without a funeral or memorial service of any kind.
  • a funeral with your loved one present, followed by cremation.
  • a cremation followed by a scattering, cemetery memorialization or celebration of life—or all three.

Learn more about our cremation services.

We Honor Veterans

WHV 2020 - Level 4At Surprise Funeral Care, we understand the unique needs of America’s veterans and their families. As a Level Four Founding Community Partner with We Honor Veterans, we are honored to serve our nation’s heroes and take this responsibility seriously. With respect, integrity and dignity, we will walk you through creating a veteran’s memorial service that truly honors the life and sacrifice of your loved one.

We also host community events annually in honor of veterans and work closely with local veterans organizations.

Watch our video to learn what you need to know about veterans burial benefits.

Planning in advance

Visitation area at Surprise Funeral CareIn addition to assisting with an immediate need, Surprise Funeral Care specializes in working with families to make final arrangements in advance. When you plan ahead, you relieve your family from financial and emotional burdens while ensuring your wishes are met. We offer in-person and virtual consultations, as well as a free Personal Planning Guide.

Find out everything you need to know about prepaid funeral plans.

Grief support services

Our care for you and your family doesn't end after your loved one's service is over. Surprise Funeral Care offers online grief resources accessible from anywhere. Families who choose us for their loved one's service also have access to our 24-hour Compassion Helpline®.

For up to 13 months after planning a Dignity Memorial® service, a family gets unlimited complimentary phone access to professionals trained in grief counseling any time day or night, for any reason. Any guest who attends a visitation, funeral service or burial gets the same access for up to three months.

Here when you need us

Surprise Funeral CareWhen you choose Surprise Funeral Care, you receive the compassionate care you expect from a locally operated establishment and benefits no other provider can offer. Please reach out if you need immediate assistance or would like more information about planning ahead.

Contact us.

Amenities

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Cremation

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Funeral & Cremation Pricing

Explore venues, cemetery and cremation property, personalized catering options, and our collection of urns and caskets.

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Plan a Simple Cremation

Simple can still mean exceptional. Let us show you how.

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Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Bouquet of flowers on a cemetery 

Remember the one you love

Honor the memory of your loved one with cemetery flower placement.

 cemetery-flowers-logo

Learn More
Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Bouquet of flowers on a cemetery

Remember the one you love

Honor the memory of your loved one with cemetery flower placement. You choose the flowers. You choose the months. We do the rest..

 cemetery-flowers-logo

Learn More
Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Vintage photos scattered

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our other locations.

VIEW OBITUARIES
Floral component background

Express your sympathy with flowers & gifts

1-800-Flowers

View arrangements

Vintage photos scattered

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our Washelli locations.

VIEW OBITUARIES
Bouquet of flowers on a cemetery

Remember the one you love

Honor the memory of your loved one with cemetery flower placement. You choose the flowers. You choose the months. We do the rest..

 cemetery-flowers-logo

Learn More
Vintage photos scattered

Unable to find an obituary?

Not finding what you are looking for? Search for your loved one's obituary across any of our other locations.

VIEW OBITUARIES

Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"I have used this funeral home twice. In 2018 we lost our son, we originally picked a different funeral home but then decided to go with this one. The funeral home picked up our son from the other funeral home free of charge! Everything slowed so smooth which is why we decided to use them for my mom as well. When we went and we were greeted by Logan

and he just made us feel so comfortable. He's very calm soft spoken and just such a kind human."

Verified customer reviews Verified Customer

May 2022

"You will not find a more caring funeral home and a more professional staff. Strongly recommend you consider them for your funeral services"

Verified customer reviews Verified Customer

May 2022

"I am very grateful with the services that were provided. The staff was amazing and very attentive, the service was beautifully arranged. I am very satisfied with everything and everyone. Thank you for making everything memorable."

Verified customer reviews Verified Customer

February 2022

"From start to finish my experience with Dignity Memorial was perfect. I was updated every step of the way and each staff member I worked with was very sensitive and thoughtful. I cannot possibly express how thankful I am for all they did nor how highly I recommend them."

Verified customer reviews Verified Cremation Customer

January 2022

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Meet Our Team

Here for you when you need us.

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