Verified Customer Reviews
"I would advice that you should prepare and plan ahead about your death and I strongly advice to make an early arrangement with Giffen."
Verified Burial & Memorial Service Customer
February 2021
"Sarah Ashley was our funeral director at Giffen-Mack Funeral home, Danforth location. She was very kind, professional and knowledgeable, Sarah Ashley helped us navigate through a very difficult time when our mother passed away."
Verified Burial & Memorial Service Customer
February 2021
"This was my first experience and I had a lot on my plate but I just want to say Sarah was beyond phenomenal! I can't thank her and the team more than enough for all their support and help. I loved how Sarah cared for my family and I especially my Nana who's very fragile! She was AMAZING with my Nana and so attentive and made sure she was ok at any given time. This was incredibly hard for me as my Uncle was like my father. She even played his favourite band The Rolling Stones before the 'send off' and after for him. She went above and beyond to make sure everything was smooth and easy for us. I anticipated the whole thing and expected it not to go so well, but Sarah and her team made sure it was perfect and it couldn't of been done any better than it turned out! I can say I was very pleased and felt such relief knowing how well my Uncle was taken care of at the funeral home. My Uncle would say 'You were all wonderful people. Bless you all for helping my family during this hard time eh'. Thank you all so very much from the bottom of my heart!!! I hope people read this and know your loved one's will be in great hands with them. They will make sure it's not stressful and help you every step of the way!"
Verified Burial & Memorial Service Customer
February 2021
"Very professional and compassionate."
Verified Customer
December 2020
"The compassion, understanding and warm professionalism we received was so appreciated, beyond words. I've attended a few funerals at this location, and now during covid, during an already difficult time, our accommodations were met and the staff's kindness exceeded our expectations."
Verified Customer
December 2020
"The knowledge, professionalism, empathy, kindness and compassion exhibited by Sarah was bar none. We did have reason to speak with others within the home and their service was also excellent. We would highly recommend this home."
Verified Burial & Memorial Service Customer
November 2020
"A hard thing to deal with made less hard by good people."
Verified Burial & Memorial Service Customer
November 2020
"I was truly impressed with the way Michael and his team took care of us during this heartbreaking time. Michael and Tony gave my sister the special send off we wanted for her. They truly went above and beyond! I am grateful!"
Verified Burial & Memorial Service Customer
November 2020
"The staff were very caring, and did a great job of guiding our family through one of the worst days of our lives. There were so many details to think about, and Sarah, Lindsay and the staff took good care of us, providing much needed guidance when we were not able to think clearly. We are especially grateful for the beautiful engraving that they provided for Dad's urn. We had very specific ideas about how it should look, and were really pleased with the final outcome. The velvet bag it came in was a nice touch. They were very respectful. My sister and I both love our jewellery with some of Dad's ashes in them. This was something I wouldn't have thought to request, but has ended up being a comforting treasure, and a sweet reminder that Dad is always with me. The preparation of Dad's body was beautifully handled and the kindness we were shown when Dad's shoes didn't fit, was touching. Thanks to all the staff, from the Funeral Director to Hearse Driver. We appreciate you. Well done."
Verified Burial & Memorial Service Customer
November 2020
"You can use above."
Verified Burial & Memorial Service Customer
October 2020
"Sarha Ashley McGrath was beyond all of our expectations Her professionalism and compassion made us feel very comfortable during the whole difficult process of losing a loved one from start to finish. Thank you Sarha."
Verified Burial & Memorial Service Customer
October 2020
"Sarah and the team at Giffen Mack were very receptive to our needs, professional, and thorough. At no time did we feel rushed and they assisted us with paperwork that needed to be filled out."
Verified Burial & Memorial Service Customer
October 2020
"Went as planned, simple and easy walk through experience."
Verified Burial & Memorial Service Customer
October 2020
"WARM AND PROFESSIONAL. DURING THIS SAD TIME IT WAS RESASSURING TO KNOW THAT ALL THE DETAILS WERE TAKEN CARE OF. THANK YOU TO ALL THE STAFF ON BEHALF OF OUR FAMILY. BEVERLEY"
Verified Burial & Memorial Service Customer
September 2020
"Giffen Mack has always been great with the arrangements needed from my family. We had my wife's mom and dad pass and now my mom. All arrangements have ALWAYS been respectful and on point. Thank you."
Verified Customer
August 2020
"Every person we met was professional and personable. They helped make a difficult situation easier to deal with, removing all the 'guess work'. In short, they were human beings which we really appreciated."
Verified Burial & Memorial Service Customer
August 2020
"They went the extra mile in setting up a beach themed Service which my mom would have loved. Walking in and seeing that extra mile that was gone was unexpected and so special."
Verified Burial & Memorial Service Customer
July 2020
"My experience with Giffen-Mack Funeral Home was very good. The staff were very professional, caring and sympathic."
Verified Burial & Memorial Service Customer
July 2020
"Very pleasant and helpful, understanding and gracious."
Verified Burial & Memorial Service Customer
July 2020
"They took care of everything for us. Their kindness and professionalism was tremendously appreciated."
Verified Burial & Memorial Service Customer
July 2020
"I would have to say my experience was excellent. I do not have any regrets working with this funeral home."
Verified Burial & Memorial Service Customer
July 2020
"They are a wonderful Funeral home to use in these terrible times!"
Verified Burial & Memorial Service Customer
May 2020
"I have to express my sincere thanks to all the staff at Giffen and Mack (Danforth & Main) Kenneth, Ashley and Benjamin as we were treated with the utmost kindness and care throughout the entire process as it was an extremely difficult time for our family and you were all very wonderful. A special thank you to Kenneth Dickens for all your help back and forth answering many questions and emails for us and always so extremely caring and kind. We would like to wish you all the best in your future, you will do amazing. Callaghan Family"
Verified Burial & Memorial Service Customer
May 2020
"Amazing, compassionate staff! Went above and beyond for me to make sure I was informed and comfortable with everything that was happening regarding my brothers funeral. Exceeded every expectation I had and even after the funeral was over. Thank you so much ."
Verified Burial & Memorial Service Customer
April 2020
"Losing a loved one is traumatic. From the moment we contacted Giffen & Mack it was like a great weight lifted from our shoulders. We could not think of more capable hands to place mom in for her continuing journey."
Verified Burial & Memorial Service Customer
April 2020
"All forms of communications whether in person by phone or email with Griffin-Mack were outstanding in deliverance of service, abundant patience, extensive people skills. Thanks a bunch to all staff at griffin-Mack with a special Thanks to Bryan, Sarah especially Micheal. I have personally aquired Griffin-Mack for 6 services in the last 12 years and each and every experience has been made much easier to endure because of the service and devotion provided by staff at Griffin-Mack. I couldn't imagine not having Griffin-Mack to turn to in times of sorrow & grief I will forever be a advocate & repeat client. Best Regards, Lisa MacIntyre"
Verified Burial & Memorial Service Customer
March 2020
"Please note we live 2 hours away from either Giffen Mack facility. I may not recommend your establishment, only because of this. I have had no issues with staff or the facility. It is amazingly clean, organized and calm."
Verified Burial & Memorial Service Customer
March 2020
"Everything was done with respect and dignity and the staff was great overall."
Verified Burial & Memorial Service Customer
March 2020
"My experience was very good. Giffen Mack was my father's choice and I believe he would have been happy."
Verified Burial & Memorial Service Customer
March 2020
"I lost my mom on January 21 2020 . She was my best friend through all the heart ache and pain I was left alone to deal with her funeral arrangements with little to no help from my family ... Michael at Giffen Mack was such a big help .. this isn't the first time I've met Michael as I have put together a lot of funerals at Giffen and Mack with his help, that's why this time for the most important person in my life I just knew I needed his help. He (Michael ) went above and beyond for my family as he has always done for me in the past . I cannot thank him and the staff at Giffen Mack main and danforth location enough they made such a heart breaking time for my family abit easier with all of the help and compassion they showed to us. Michael you and your staff are amazing, and I hope it's a very long time that I will ever need ur services again but when I do I know I will be in good hands with the help of you and your staff Thank you Michael and the rest of the staff at Giffen Mack main and danforth location from the bottom of my heart I appreciate everything you guys did for my family and the send off of my very best friend my mommy . Lisa Knight"
Verified Burial & Memorial Service Customer
February 2020
"Very compassionate"
Verified Burial & Memorial Service Customer
February 2020
"Sara went above and beyond to meet all my needs. She was very patient, present, informative and caring. She was just lovely."
Verified Burial & Memorial Service Customer
February 2020
"The staff at Giffen-Mack were informative, compassionate and professional. The fact that the dog was welcomed into the home meant a lot to our family. From the moment I walked into the home, I was made to feel cared for and supported. All things considered, I could not have asked for a better experience in planning the arrangements for my dad. A special thank you goes out to Kenny."
Verified Burial & Memorial Service Customer
February 2020
"We would recommend your Funeral Home to our friends.."
Verified Burial & Memorial Service Customer
January 2020
"There were no problems with Giffen-Mack funeral services my family has been dealing with them since the 1950's almost 70 years now."
Verified Burial & Memorial Service Customer
January 2020
"This is my first time having to deal with funeral arrangements and fully expected it to be difficult. But quite the contrary, arrangements were easy and gave me a peace of mind that everything was taken care of and the service was beautiful."
Verified Burial & Memorial Service Customer
January 2020
"Very kind and understanding"
Verified Burial & Memorial Service Customer
January 2020
"Excellent service."
Verified Burial & Memorial Service Customer
December 2019
"All of the staff at Giffen-Mack were fully professional and very caring in a personal and warm fashion. In particular Rachel at reception was prompt and efficient, funeral director Kenneth Dickens - Kenney - took us through the procedures calmly and efficiently, avoiding any pressure to make quick decisions. Finally accountant Dyan was timely and helpful in responding to questions about followup paper work."
Verified Burial & Memorial Service Customer
December 2019
"Working with professionals at a time of loss makes a real difference"
Verified Burial & Memorial Service Customer
November 2019
"The staff made all the difference in taking my ideas and they created a memorable celebration of my loved ones life. I was so very pleased with everything."
Verified Burial & Memorial Service Customer
November 2019
"The display they arranged for my Mother's Urn was beautiful and heartfelt the Staff was very helpful and did everything they could to make Us feel at ease in this time of sadness. I would like to thank each and everyone of them for their support and help .God Bless You All."
Verified Burial & Memorial Service Customer
November 2019
"The Giffen-Mack Fueneral Home was accomidating to me and allowed me to recreate the space to how I wanted it to look. As well, The staff was knowledgable, understanding, helpful and easily approachable about any of my concerns. The staff made things easier at a very difficult time for me. Thank You GMFH!"
Verified Burial & Memorial Service Customer
November 2019
"You guys were amazing."
Verified Burial & Memorial Service Customer
November 2019
"Kind considerate staff. Professional and caring."
Verified Burial & Memorial Service Customer
October 2019
"Thank you to SarahAshley and the staff at Giffen Mack."
Verified Burial & Memorial Service Customer
October 2019
"They made sure everything was done to the littlest detail. The staff are very pleasant, helpful and knowledgeable. I am using them and some of the people who attended were so impressed that they will also be using them."
Verified Burial & Memorial Service Customer
October 2019
"The service was memorable with great attention to detail."
Verified Burial & Memorial Service Customer
September 2019
"Overall, a pleasant experience during a difficult time. The staff was polite and professional. The funeral home is clean and beautifully decorated. I would definitely recommend Giffen-Mack Funeral Home to others."
Verified Burial & Memorial Service Customer
September 2019
"As mentioned to many people, this is one of the toughest things a human being will have to deal with. This was the first time I faced an immediate family member passing away. Not being through a planning of a funeral before, Giffen-Mack from the very first phone call from Kenneth Dicksens through to the end, was as professional as can be. Sarah Ashley McGrath handled the details of the funeral and my family and I, couldn't say enough about the job and how she catered to us and our needs at the highest level. She handled all the difficult situations with us making them easy. She knew when the situation was difficult and made us laugh when needed. She was absolutely amazing and it speaks volumes that Giffen Mack has people on their staff like Sarah, making a difficult time, a lot easier. Thank you Sarah from all of my family."
Verified Burial & Memorial Service Customer
September 2019
"The whole experience dealing with my mother's passing was very painful but the staff went out of their way to make sure things went smoothly"
Verified Burial & Memorial Service Customer
August 2019
"I thought that Sarah Ashley McGrath was so helpful and sincere in assisting us with difficult arrangements getting our loved one from Toronto to her birth place in the west Arctic. The arrangements were seamless and the whole family was so happy. She gave me a follow up call shortly after to confirm how things went. I was happy to tell her that everything went very well!!"
Verified Burial & Memorial Service Customer
August 2019
"BEAUTIFUL STAFF MEMBERS"
Verified Burial & Memorial Service Customer
April 2019
"EXCELLENT EXPERIENCE UNDER THE CIRCUMSTANCES."
Verified Burial & Memorial Service Customer
April 2019
"SINCE WE HAD PRE-ARRANGED & PRE-PAID FUNERAL ARRANGEMENTS, OUR CONTACT WITH THE FUNERAL HOME STAFF WAS MINIMAL. HOWEVER WE WERE VERY HAPPY WITH THEIR SERVICE"
Verified Burial & Memorial Service Customer
March 2019
"VERY IMPRESSED WITH SERVICE RECEIVED, FELT CARED FOR WHICH WAS IMPORTANT AT THE TIME."
Verified Burial & Memorial Service Customer
October 2018
"WE HAVE BURRIED 4 CHILDREN & NOW MY HUSBAND AND COULD NOT BE MORE SATISFIED I LOVE THE WAY THEY DO IT FOR XMAS"
Verified Burial & Memorial Service Customer
September 2018
"WAS INFORM THAT A EAR RING BELONGING TO MY WIFE WAS LOCATED AND I WAS CALLED AND IT WAS HELD FOR ME"
Verified Burial & Memorial Service Customer
July 2018
"YOUR DIGNITY STAFF WERE POLITE, PROFESSIONAL AND KNOWLEDGEABLE. AS A RESULT, THEY MADE ARRANGING MY MOTHERS FUNERAL LESS STRESSFUL."
Verified Burial & Memorial Service Customer
May 2018
"I CANT SAY ENOUGH ABOUT THE STAFF AND EVERYTHING THAT WAS DONE AT THIS DIFFICULT TIME, THANK YOU SO MUCH."
Verified Burial & Memorial Service Customer
April 2018