Verified Customer Reviews
"Well Done/Very Helpful"
Verified Burial & Memorial Service Customer
March 2021
"The first time we called, Chad took the call, he was just amazing, calm, professional and gave information we were not even aware excited. Just fell in love with the picture of the facility and the staff professionalism and level of care. Called again to speak with Chad but he was not in the office that day, spoke to Melissa who was equally amazing, she provided a price list promptly, we discussed options with the family, got back to her for some adjustment and she was just simply fantastic and accommodated our needs. Michael was our go to person who worked with us to execute final arrangements; Michael is equally amazing, professional, kind, caring and very supportive. We visited the facility to plan the service; Michael was awesome, all our requests were met and beyond. Day of service, Michael and Melissa were present, Adam and Nada were equally wonderful and just an amazing addition to the team; everyone truly made things go smooth for us. We are just amazed how in sync the Rosar-Morrison Funeral Home & Chapel team are. We are grateful we made the right choice to have had the funeral service of our dearly beloved departed sister at Rosar-Morrison Funeral Home & Chapel; She is pleased with the choice. A big THANK YOU to an Amazing team!"
Verified Burial & Memorial Service Customer
March 2021
"I was so grateful to Chad , Rob and Mike. They took care of me during one of the toughest times of my life. The death of my mother. They took care of everything in a kind and efficient way ,they honored a contact my mom arranged years ago . I was so happy at the way they took care of mom and me!"
Verified Burial & Memorial Service Customer
March 2021
"I honestly can not praise Michael Kessel enough he helped me tremendously and was very attentive he made this experience easy on me"
Verified Burial & Memorial Service Customer
February 2021
"I have attended services at Rosar Morrison for friends over the years. Neither I nor anyone I know has ever been disappointed."
Verified Burial & Memorial Service Customer
March 2021
"From the moment I called the Rosar-Morrison Funeral Home & Chapel, the staff was superb. I was kept informed throughout what decision needed to be made when. The staff met all our requests and there was absolutely no pressure to do anything else. They made all the arrangements to have a funeral in one city and a burial in another city."
Verified Burial & Memorial Service Customer
February 2021
"Here is part of an email that I send after this event. I wanted to take a moment and say Thank You to you and the team that was working with you for my Aunt's funeral. My goal was to make sure that my Aunt's needs were met and that my mom received the closure that she needed. Thank you for making those things possible and successful. Also thank you for the touches that was made that I did not expect, such as the portrait being a painting which looks fantastic and colour rose that was placed in her hands."
Verified Burial & Memorial Service Customer
January 2021
"Rosar-Morrison Funeral Home & Chapel staff were efficient and helpful and quick at moving forward in Covid times for the burial of my younger sister. Clients must be aware that the Funeral Homes' duty like the hospital, is to inform the client of any proceedings along the way. For example, clients of the deceased, will be called even early in the morning when the cremation will take place. Times may change during a pandemic. Clients will be contacted as soon as the ashes have been returned to the funeral home. This information is thorough and informative, however it is very stressful to receive these additional calls. It's good to be aware nonetheless."
Verified Burial & Memorial Service Customer
January 2021
"Not knowing how to take the first step to arrange a funeral for one of my friends, I contacted Rosar-Morrison Funeral Home & Chapel to inquire about. From the beginning the Staff explained to me the whole process and what was required from my side to prepare for the funeral. From the time that Rosar-Morrison took over to the day of the funeral their members acted with great care and sympathy. I am very grateful that I chose this Funeral Home during that difficult time."
Verified Burial & Memorial Service Customer
December 2020
"I have already recommended Rosar and Morrison to several of my friends. They gave me outstanding service and guidence throughout the process Their professionalism was greatly appreciated especially the follow up after the fact. Best experience I ever had with a funeral home. A special thank you to Chad."
Verified Burial & Memorial Service Customer
December 2020
"The Society of Jesus (Jesuits) has been using Rosar-Morrison for many years, simply because they have always provided excellent service. Fr. Henk van Meijel S.J."
Verified Burial & Memorial Service Customer
December 2020
"Melissa was patient, very thoughtful and respectful throughout our experience. Her advice was welcome and provided us relief. She listened to us and responded to our needs beyond our expectations."
Verified Burial & Memorial Service Customer
December 2020
"Rosar-Morrison Funeral Director and Staff were extremely helpful and respectful during the entire process in preparing for my Aunt's funeral. They made a very difficult time easier for me and it was Greatly appreciated."
Verified Burial & Memorial Service Customer
December 2020
"Thank you for helping our team provide dignified services for individuals who no longer have family remaining. We appreciate your professionalism and compassion in serving this community and ensuring that every client is treated with dignity and respect. Thank you for all that you do."
Verified Burial & Memorial Service Customer
December 2020
"Melissa gave me the upmost attention and patience from the beginning phone call till the end. She brought such a calm feeling to me in such a situation. Over and above more than I could ever ask for. The staff helped out and we couldn't of done it without all of them. Forever grateful. 🙠I would highly recommend them, real angels in a such a sad time."
Verified Burial & Memorial Service Customer
December 2020
"The staff at Rosar-Morrison were very helpful during a difficult time. We discussed the various options available and there was no pressure to pursue any particular course of action. They were very respectful of me, my family and visitors.The Home itself is very clean and beautifully maintained. I am am very pleased to have chosen it."
Verified Burial & Memorial Service Customer
November 2020
"Professional, efficient and no delays"
Verified Burial & Memorial Service Customer
November 2020
"You need to find out about the death cert. If docial services are paying figure out how to get one. They said it's 3 months to get one."
Verified Burial & Memorial Service Customer
September 2020
"Warmth, care and patience"
Verified Burial & Memorial Service Customer
August 2020
"Compassionate, caring and no pressure throughout the process."
Verified Burial & Memorial Service Customer
August 2020
"Rosar-Morrison from start to finish and beyond will make sure that you and your family in this time of sorrow are well taken cared of. Compassion, care and professionalism are their attributes."
Verified Burial & Memorial Service Customer
July 2020
"I had to make arrangements, do to the covid virus, from Calgary. I was unable to travel to Toronto because of my husband being immune compromised. Jaclyn was, along with your other staff, more than accommodating. I am an ordained minister in Calgary & work with many funeral directors and staff. I frequently work with funeral centres that are part of the Dignity group. Your staff aNd 'prep' team are outstanding. My sincere thanks,"
Verified Burial & Memorial Service Customer
July 2020
"Professional staff and calming atmosphere."
Verified Burial & Memorial Service Customer
July 2020
"I would absolutely recommend RW. They were empathetic and provided us with exceptional service during a very difficult time."
Verified Customer
July 2020
"Rosa and Morrison Funeral Home and Chapel is a caring and dignified place and people. The staff understand the emotional roller coaster you are going through and have decades of experience with all moods and situations. They are resourceful and respectful and will lead you through your sadness with grace and patience. Thank you so much."
Verified Burial & Memorial Service Customer
July 2020
"The death of a loved one is always difficult and at that time, I counted on the Rosar Morrison staff to assist with arrangements and help in the decision making. Our Funeral Director Jaclyn Silva was very kind an compassionate throughout the procedure, taking care of each detail with care. Other staff were available for help and the setting was comfortable and pleasant. I am happy to recommend Rosar Morrison's excellent service."
Verified Burial & Memorial Service Customer
June 2020
"Very professionally handled in all aspects."
Verified Burial & Memorial Service Customer
June 2020
"Our experience with Rosar-Morrison was exceptional to say the least. The attention to detail and willingness to go above and beyond made the funeral process as easy as possible. We left feeling like we'd known the staff for a decade. The staff were incredibly kind, humble, and compassionate. We are truly grateful for their assistance during one of the most difficult times."
Verified Customer
June 2020
"Although I was making m brother's funeral arrangements from 500 miles away, because of COVID, there were no misunderstanings or problems."
Verified Burial & Memorial Service Customer
June 2020
"The staff were so supportive , understanding, kind, helpful and took such care, listening to me to ensure all the family's wishes for my mom's service were honoured I was so grateful to the staff for all their caring excellent service"
Verified Burial & Memorial Service Customer
June 2020
"The team at Rosar-Morrison are professionals who combine expert and competent service with kindness and compassion. R-M's long history of providing funeral services in Toronto is a testament to its integrity."
Verified Burial & Memorial Service Customer
May 2020
"Rosar-Morrison looked after every detail with professionalism and compassion, which allowed me to grieve and look after any personal issues without much accompanying stress. I will be forever grateful to them."
Verified Burial & Memorial Service Customer
April 2020
"They provided a smooth experience during this very difficult time."
Verified Burial & Memorial Service Customer
March 2020
"Unusual circumstance ( at least for me ) , but Lauren was very professional and most helpful. Thanks."
Verified Burial & Memorial Service Customer
March 2020
"All the staff were friendly and helpful including the receptionist."
Verified Burial & Memorial Service Customer
March 2020
"I highly recommend pre planning a funeral service as my Godfather did. The estate earned interest on the pre payment, and it is so well protected by provincial law, that I recommend it to all."
Verified Burial & Memorial Service Customer
March 2020
"I will highly recommend Rosar-Morrison Funeral Home to other families for the excellent services they provide."
Verified Burial & Memorial Service Customer
February 2020
"Made everything easier despite family issues."
Verified Burial & Memorial Service Customer
February 2020
"the staffs that i have met were very clear, considerate and easy understanding. i would definitely recommend them to anyone.. I Tip my hat."
Verified Burial & Memorial Service Customer
January 2020
"This is a very professional company. They shine a light in a really dark time. You will feel taken care of."
Verified Burial & Memorial Service Customer
January 2020
"Being new to the experience, the Funeral Director was very patient in answering our questions about the process and everything needed. Thank you for the great service."
Verified Burial & Memorial Service Customer
November 2019
"I have heard some good things from friends about your services and that is why I called to make an appointment. We were served in a timely manner and all our needs and requests were accommodated. Thank you for making things easier in our most difficult time. I would definitely recommend your service to others."
Verified Burial & Memorial Service Customer
November 2019
"Thank you again for everything you guys did for my family n the wonderful funeral for my father"
Verified Burial & Memorial Service Customer
November 2019
"Organizing a funeral after a sudden death isn't easy, especially if you don't have a will. The kind people at Rosar-Morrison were there for me in my time of need."
Verified Burial & Memorial Service Customer
November 2019
"Absolutely the best care and service you can possibly expect"
Verified Burial & Memorial Service Customer
November 2019
"The professionalism and excellent care and attention to detail from all professionals at Rosar Morrison was a source of comfort. This is the time of one's life that it is good to have a company you can rely on."
Verified Burial & Memorial Service Customer
September 2019
"If you want to feel that your loved ones are truly taken care of and respected at their finale resting gathering, please use Rosar Morrison. The compassion, attention, and most important, warmth my family and I were shown was truly heart warming."
Verified Burial & Memorial Service Customer
August 2019
"I'm very pleased with Rosar's service, it was tough moments and they play their part very well, thank you guys."
Verified Burial & Memorial Service Customer
August 2019
"I FOUND THE WHOLE EXPERIENCE MADE MY GRIEF BEARABLE, THE KINDNESS, & CALM ATMOSPHERE."
Verified Burial & Memorial Service Customer
May 2019
"Thank you for your services. You made me feel calm and took away my anxiety from all of the unknowns by walking me through the entire process from a personal perspective. I really apreciated that. Best Regards!"
Verified Burial & Memorial Service Customer
May 2019
"WHEN MY TIME COMES I WILL BE HERE THANK FOR EVERYTHING"
Verified Burial & Memorial Service Customer
March 2019
"THE STAFF WAS SO CARING AND HELPFUL THROUGHOUT THE WHOLE PROCESS. THEY MADE AN EXTRA EFFORT TO DEAL WITH ALL OF MY CONCERNS. I AM APPRECIATIVE!"
Verified Burial & Memorial Service Customer
January 2019
"WE WERE TREATED RESPECTFULLY AND IN A FRIENDLY MANNER IN BOTH PRE-ARRANGING AND AT THE TIME OF DEATH."
Verified Burial & Memorial Service Customer
August 2018
"I AM REALLY SATISFIED WITH DIGNITY MEMORIAL."
Verified Burial & Memorial Service Customer
June 2018
"THANK YOU - VERY HELPFUL, PLEASANT, GREAT SERVICE."
Verified Burial & Memorial Service Customer
March 2018
"EXCELLENT SERVICE OVERALL WOULD RECOMMEND"
Verified Burial & Memorial Service Customer
March 2018
"THERE WAS A MISUNDERSTANDING WHEN I GOT TO THE CEMETERY SINCE I DID NOT HAVE THE PAPERS NEEDED."
Verified Burial & Memorial Service Customer
February 2018